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Credit union

PenFed Credit Union Defense Blvd, Washington

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3.8
Closed
Wednesday7AM–4PM

+1 800-247-5626

https://www.penfed.org/

1400 Defense Boulevard, Washington, VA 20301, United States

Apply Online

    PenFed Credit Union Reviews

    R

    Rob Crawford
    5

    My experience was very good from applying to approval of my car loan. Hands down easiest transaction start to finish and hope to do more business in the future with PenFed.

    E

    Ernesto Cintado
    5

    I have been a PFCU member for almost 35 years and they have always provided the best loan options and rates. The staff is friendly and knowledgeable and they provide support throughout the process.

    J

    Jasmine Culbreath
    5

    Great service!! I would come here again, and I see the friendly staff again! They have some random rush hour moments but the staff handles it quickly.

    J

    Jeff Brice
    1

    Offered me a poor rate even though my credit is great...

    Response from the owner

    Hi Jeff, we're sorry to hear you're dissatisfied with your approved rate. Credit history is just one factor we use when making a decision.

    F

    Figa Design
    5

    Still the only bank, that trust their customer like Family❤️

    A

    Anthony Burton
    1

    The application process was not timely, which made my Fico scores take a crucial hit,an on top of that, didn't get approved,after pre- approval,an conditional approval!!! WOW!

    A

    Amy Taylor
    1

    Would prefer to leave 0 stars. Pen Fed’s customer service has severely deteriorated in recent years. Obtained a first mortgage 5/29. Have made more than sufficient payments to satisfy the first payment due date of 7/1. System apparently is archaic and unable to receive bi-weekly payments. Called 7/6 after a lengthy hold was told would be resolved in 5 business days. No response. Called again 7/15 - 45 mins on hold this time. Apologized and told would try to resolve in 24 hours. Received email this morning from collections department due to my loan being late. I refuse to let this pass the 30 day mark and be reported to credit bureaus as I have zero confidence in the financial institution at this point. I am on hold again this morning. Currently on hold for 55 minutes and waiting. Do yourself a favor and find a financial institution that actually cares about its members. This one surely does not.

    Response from the owner

    Hi Amy, we see that you've been in contact with our Mortgage team and they're actively working to investigate the issue. If you have any additional issues reaching a representative, please email us at [email protected].

    S

    Shelton Roseboro
    3

    Really perturbed about submitting a check via the mobile app and it has been 7 days and counting and it is still not available. Shame on you PF.

    Response from the owner

    Hi Shelton, when you use Mobile Deposit, there are some cases where all or a portion of your money could be available right away or within 2 business days depending on the size of the check, type of account, status of account, and your transaction or experience history with us. In some cases checks may be held longer, in which case we will let you know at the time of the deposit. We're sorry if this caused an inconvenience for you.

    G

    Getnet Mehari
    1

    Tsk address is not located on the listed place. The company has to remove on the map.

    Response from the owner

    Hi, we're sorry that the location appears to be incorrect. We will work to get this updated as soon as possible. Please visit PenFed.org/locations for a map of branch locations in your area.

    L

    Larry Bryant
    5

    The best experience ever applied for a loan.

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    FAQs

    • 1. How to Get Access With PenFed Credit Union?

      You can call them at this phone number +1 800-247-5626. Or you can search for their website and fill out the loan form online.
    • 3. How Can I Apply for Loans at PenFed Credit Union?

      You can search for their website and fill out the loan form online. If you are looking for payday cash loans, you can visit iPaydayLoans website for more details.
    • 5. What to Do if I Can Not Repay My Loan?

      You can consult with your lender if you have difficulty making the payments. Different lenders have different standards to deferred payment. It is advisable to read carefully before signing the loan agreement.
    • 2. What Is the Location Of PenFed Credit Union? How Can I Get There?

      PenFed Credit Union is located at 1400 Defense Boulevard, Washington, VA 20301, United States. Please carefully check the map and locate the easiest way to access it.
    • 4. Is PenFed Credit Union an Agency or a Lender?

      PenFed Credit Union is a Credit union. To make things easier, iPaydayLoans allows you to access more than 100+ lenders over the internet. You can visit our website to secure a small personal loan with no credit check.
    • 6. Does PenFed Credit Union Offer Loans With Bad Credit?

      Yes, but if you want to higher your chances of getting a bad credit loan, we can help you out! Just turn to our online service to get an online installment loan even with your low credit scores.