PB&T Bank Salida E Rainbow Blvd, Salida

If you could give a negative star, I would say -5 stars. Absolutely the WORST MOST UNPROFESSIONAL bank ever. Teller gets the trophy for most rude conduct. The whole bank is unprofessional. Left, went to Collegiant Peaks Bank….super great. Go there.

Branch manager was very unhelpful. Initially spoke with a representative about processing wire transfer and was agreed we could fill out paperwork prior to wire being done. Called and spoke to branch manager Danielle DeForest and she said she would have to think about whether or not she would allow this, not very understanding of our situation. She stated she would call us and let us know and received no phone call. Just seemed like she was not willing to assist and very unhappy lady. Miss previous branch manager Kathleen Husley who at least took the time to listen and find other solutions.

I recently had a fraud charge on my account. Kassie dealt with the issue very professional with exceptional customer service skills in a timely manner. She needs a raise and promotion!!

Called phone number listed on check only to go in circles..cannot talk to a live person regarding funds available on check written. Have to drive 1 hour now to get any answers. Waste of time and fuel.