Pawn King E Eldorado St, Decatur

I always have a great experience when I come to Pawn King everyone is respectful and so helpful!! The new manager Michele AND the employees always greets me and my family with a smile. There’s never a time where i’m unsatisfied. LOVE TO SEE IT!!

Good service and prices, the place is much different than when I opened it as a Cash America back in 2006. Shirley is gone for anyone of you wondering but doing well.

Most prejudices place I've ever been. The black lady that talked to the lady in front me and myself was very very prejudice towards us bc we were white. This place isn't for the white folks.

I always have a great experience, I understand they are short staffed just like everyone else. Well worth the wait! Great staff, great service

I love this place because when I'm in a bind I can get a loan on just about anything as long as it's in good condition.. and they are always selling the coolest things...

These ppl base their prices off of eBay. Literally told me they couldn’t buy my products because some one else had what I had on eBay for dirt Cheap. I would never step foot in that place again.

The people seem bothered and rude the whole time your in there ! My laptop was stolen and I bought it back and they still said they can’t do business with me anymore lol the only nice person is Shirley ! Definitely miss the old team !!

My experience was very good. A very nice guy helped me out and was knowledgeable on how things work there with selling and loans. Highly recommend

Great group of people here!! Easy transactions, and great selection of items. Most of the things in this shop are brand new in the box still!! *****5 stars***** In reference to safety- due to the covid- they have adapted very well in ensuring the safety of their customers- so don't forget your mask---or you can't come in;)

Great pawn shop. The assistant manager Courtney was extremely kind and helpful while I was picking up some jewelry for my wife. I will definitely be back to check out their firearms. I highly recommend this store and if you go Courteney is fantastic.

The new Manager is very RUDE. She rolled her eyes, twisted neck, and popped her gum the whole time she was talking. Not to mention that she started bad mouthing and laughing to her coworkers before we left the store. We had an item we paid over $500 for, and they were offering a $5 loan over the phone. Because there was a lot of pauses and questions, i bought the item in to be sure we were on the same page. Not one time, even during her smart mouth comments were we rude. If you dont like people dont work in customer service. I didnt catch her name but shes a short, black woman, that wears braids and heavy shadow. Oh they also told me 3 different times that "they are not a retail store". Each time i responded saying i understand i didnt expect anything close to the paid price. But $5 for a $500+ electronic sounds crazy.

These ppl are rude 😡never smiling always act like they don’t want to be there or act like they don’t won’t to help you 😡if you call down and ask about your account they’re even more rude I wouldn’t tell anyone to shop or sell their . The manager Michelle has the worst smart mouth ever I know it’s someone higher than her and they need to talk to her she’s not professional and definitely not friendly 😡

You ask for help get none unless u stand in there long enough you ask a question you don't get a straight answer they refuse to let you test idems before you buy....they just got nasty attitudes...like your the customer but they can't be bothered.....

They are very rude there. Takes them forever to wait on you or even knowledge you are in the store. When ask if they can do better than price mark they are hateful.

I called twice before I came to let them know I was on my way. They said they closed at 5:00 got there at 4:57 and she came out and said they were closed. Worst customer service I've ever seen. Thanks for wasting my hour drive.

The woman who was in there was very sweet. I would definitely recommend pawn king to anyone looking to buy or sell anything. They are fair and i will definitely do my future business with them thank you guys so very much!!!!

These guys are great! I was looking for a decent priced tv and had gone to a couple different pawn shops that had prices way over my price range! When I went to check out Pawn King they not only had decent prices but they also carried the tv out to my car to make sure it would fit before I bought it! Great job and you will definitely get repeat business from me!

It was a fairly decent pawn shop, compared to some in the area but,I feel like the prices they offer for some things,despite being a" pawn " shop,are way to low and they kinda low ball people. Over all I had a pretty good experience with them and would more than likely go back but definitely ask for more fair pricing.👍

Honestly I feel like 5 stars isn't good enough!! This is by far the best pawn shop I've ever done business with, the selection of goods were great the staff was even better especially the assistant manager Courtney she was wonderful great customer service and very knowledgeable, for that alone I will definitely be returning in the future.