Partner Colorado Credit Union | Central Park Branch Quebec St, Denver

Twice a year your card or account will be comprimised. We had a business account and had our kids as minors set up checking accounts. After 5 years of depositing checks they told us that they had to have all checks match exactly to the business name. They still let me deposit checks in my name but nothing else. Had to take time (through holidays) to get clients to change name on checks. We were in the negative ( because we could not deposit anything). They took from our kids account to satisfy the balance without notice. Even though they were supposedly working with us. Its supposedly hidden in something you sign. They do not notify you either. They are rude corrupt and could care less about customer service. Save your energy and money and go anywhere else. We may have signed something when our kids were minors but they are adults now and did not agree to this at all or sign as adults to allow this. Do not use them go to Bellco. Nice clean professional.

Something fishy about this C.U. I'm wondering if I am the only one thinks this credit union is horrible looking at star ratings I agree with. Why is there always high volumes of calls 8-12 Mon- Fridays. I was once with Wells Fargo and left because my instincts said something fishy was going on. I get the same instincts about this C.U.

Partner Colorado Credit Union Most unprofessional experience I've had with an establishment in my LIFE. Every time I get on the phone it's like everyone was trained differently. I have email proof of conversations (more than once) that weren't followed through on or weren't backed by the next associate I talked to. They took my car bill out of the wrong account TWICE already overdrawing me! They even had the audacity to take out TWO car payments in one month one time (and I wasn't late or missing payments so there was no balance for them to be trying to make up.) I'M LIVID! The email they gave me to fix the problem was sent and answered a month ago and they still haven't gotten the issue solved. This company is trash wish I never would've refinanced my car with them.

had card stolen filed claim temporarily replaced money, worthless employee filed as a money dispute instead of fraud dispute there fault now they want me to start the processes all over again and wait while my bill are in limbo after 10 years this is how they treat there customer they don't deserve anyone business 2/25/21 after the owners of the bank red my review they had it fixed it the next day. thank you very much but wish i didnt have to get things done this way maybe time to review policies so this does not happen in the future

Partner CO CU has always been there for me for all of my financial needs, as a single mother and now, as I approach retirement. Their team takes time to personally guide me through auto loans, credit cards, lost debit cards...whatever the need may be. I love my credit union and have been with them since 1998!!

They all have attitudes and nasty tones of voice! Find a new job if you hate it, very simple! Customers are NOT annoyance! Cost’s nothing to be nice!

I often use this location for shared branching. Almost everyone here helpful. Every time I get this older larger man who helps me he makes me give him my ID for a deposit. Not a withdrawal. Just full on straight deposit. I work worked in Credit Unions for 15+ years and this isn’t a requirement. He delayed my transaction by insisting on it. Not good member service.

My own bank(westerra) couldn't help me with a cashiers check. They sent me to partner credit union and I explained the whole situation with Veronica and she was great! Helped me with everything I needed!!! I will be switching over because there is always problems with my credit union.

I've had an auto loan with them for a few years. Forgot to make a payment because they don't send out paper statements or email notices when payments are due. (And their website doesn't tell you when your payment is due) Yes, my fault I missed a payment. They have my contact information. They could have called or emailed to see why my payment was late, like other banks do, instead they chose to report it to the credit bureaus. They would rather ruin their customers' credit than put a little effort into receiving 1 payment.

I really like this bank. People are do friendly and helpful. The wait time is never bad if any at all. Before partners I had switched 3 banks in a year. I have been with partners over 3 years now and no complains. When issues come up they get fixed right away.