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Federal credit union

ORNL Federal Credit Union TN, Loudon

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3.8
Closed
Tuesday9AM–5PM

+1 865-688-9555

https://www.ornlfcu.com/locations/location-detail/loudon-branch

2859 TN-72, Loudon, TN 37774, United States

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    ORNL Federal Credit Union Reviews

    E

    Elja Vann
    1

    They charge $5.00 to use my debit card to pay my truck payment . I ask for a receipt, she says "Oh this is only online banking. We will email your receipt. " Well I'm still waiting on receipt. It's a shame hardworking people get charged a fee for paying a payment especially when I pay extra on the loan and am never late.I wish my payments were with another bank.

    Response from the owner

    Hey there, you can actually make payments fee-free online at ornlfcu.com. Just go to Log In/Pay at the top of the site and then go to "Make a Payment." If you would like for us to check the status of your receipt, please email us at [email protected] so we can help! I apologize that this wasn't better communicated to you but we would like to make this right!

    D

    Dad Dukes
    2

    $4 ATM fee. People's bank across the street is $3. Why the 33% increase?

    N

    Nickie Dunker
    5

    Excellent service. Fantastic low auto loan rates and can set up Health Savings Account here too. Best banking hours locally.

    R

    Rob Shirley
    1

    Dont bothertryin to call...jump thru hoops an STILL cant talk to a person....press 1...press 7...press some more then get hung up on...im goin back to my old bank where i should've stayed!!!!

    Response from the owner

    Hey Robert, who are you trying to get in contact with? Sorry you haven't been able to get through. We would love to help!

    T

    TJ Loposser (Tobashadow)
    1

    They will rob you blind with fees

    T

    Tina Long
    5

    I would like to give a big shout out to your employees at the Loudon Branch for how helpful they have been to me this week,with everything they have done to help get me back on track! Thank you! You guys are wonderful.

    Response from the owner

    Thank you so much for the wonderful 5-star review, Tina! We are so happy to hear that our Loudon Branch crew took such great care of your needs this week. We will be sure to let them know of your high praises!

    W

    William Ingram
    1

    There are a couple of people there who provide very good service, Karen, but their manager has no idea what good customer service is. When Myra and Nick were managing that branch it was one of the finest financial institutions I've ever done business with but since this new manager has taken over, Daniel, the lack of leadership and his own customer service is less than acceptable. His Supervisor, Susie, is absolutely no better probably worse. Stay away from this branch. Go to the Madisonville branch or TVACU in Lenoir City has some very good customer service and Daniel will be glad to help send business their way.

    Response from the owner

    William, we are very sorry to hear about this experience. We would love to hear more and discuss how to improve your next visit with us. Please feel free to email us at [email protected] with your contact information. Thank you!

    M

    Martha Furr
    5

    Such a pleasure to have a branch closer to Sweetwat. The people are always a. A joy especially Angela Day. She greats with huge smile and sometimes a hug, i love going in there.

    Response from the owner

    Thanks for the wonderful review Martha! We are so appreciative of your kind words and your membership!

    K

    Katherine Walden
    5

    ATM hardly ever works but besides that they are friendly!

    Response from the owner

    Hey Katherine! Thanks for the wonderful review, we are happy to hear that our staff has given you such friendly service! However, I will alert the appropriate department about the issues you've been having with the ATM. If you would like to tell us more about your ATM usage, please feel free to message us back or give us a call.

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    FAQs

    • 1. How Can I Contact ORNL Federal Credit Union?

      You can contact ORNL Federal Credit Union via +1 865-688-9555. You can fill in our easy-to-use online form to submit your loan request as well.
    • 3. How Can I Obtain A Loan At ORNL Federal Credit Union?

      You can submit your information on their website. If you need other financial support, you can always visit iPaydayLoans and see what's available for you to get a payday loan.
    • 5. What Will Happen If I Can't Pay Back My Loan?

      You should contact your lender if you can't repay your loans. Your lender may change your repayment due dates for you to fit your financial situation at the moment. If you default on your online title loans, you may no longer possess your vehicle any more.
    • 2. Where Can I Find ORNL Federal Credit Union?

      ORNL Federal Credit Union is located at 2859 TN-72, Loudon, TN 37774, United States. You will find their address easily on the map and pay them a visit right now.
    • 4. Is ORNL Federal Credit Union An Agency Or A Lender?

      ORNL Federal Credit Union is a Federal credit union that accepts all kinds of loan requests. You can check our website to get various loan services including online installment loans. In addition, iPaydayLoans, as an online loan marketplace, can connect you with our online partner lenders to get dependable loan services.
    • 6. Can I Get Bad Credit Loans from ORNL Federal Credit Union?

      Yes, it is possible to get loans with bad credit such as personal loans online from them. You can contact the lenders for detailed information regarding loan requirements. You can also check our website to get instant loan quotes with bad credit-friendly requirements.