OneMain Financial E Stockton Blvd, Elk Grove

First time with OneMain financial, and this is a very poor quality and bad experience!!! Why wouldn't I be disappointed? When they state their loan is for helping customers such as debt consolidation, being one of them. And now they have put me in more debt, they did not even make a proper payment towards my bills. They had so much time to make a one time payment, but now make my credit score and history look bad, let it be alone, I should of have taken care of it sooner. But I thought I was in good hand and can trust this business. I'll never recommend this business especially now sound like they can't do much for me anymore. Because of you guys, I now have a penalty late fees, and my score is going to be affected. Handle your business better in the future.

Terrible! Never get a loan from One Main!! I was quoted one APR and given a higher one once I got into the office. Opened my account in the Elk Grove office and my account was switched to West Sac without them telling me. Didn't know until I called to see about a one time courtesy payment skip for a month. The girl I talked to said "Oh lets see about refinancing and lowering payment." Since they have all my info, did not think there would be a hard pull and she did not inform me there would be. But yep hard pull!! AND apparently, unlike other companies who give you a courtesy skip payment once a year, they charge you almost the same cost of the payment to skip it!!! Of the $1535 I have paid back, only a little over $300 has gone to the principal. DON'T DO IT!!!!!

OneMain has been the most friendliest, fast and most knowledgeable bank I have ever encountered. It is because of they go the extra mile to want to take care of their customers that separates them from the rest. Trustworthy and friendliness goes a long way and they will deliver! Highly recommend these great folks!

I used to get great customer service up until recently. These people NEVER answer their phone!! I have been trying to reach someone for the last 3 days and no response.

They done a fantastic job for me Thank you

The person that I worked with was great a few years back. I won’t name drop but if the company ask I will provide only a good review for her. Professional and informative. This was my second loan with OneMain. I got approved more than I needed the second time around which help consolidate debt and my trip to Japan. I was educated from the loan specialist you can request for a lower interest rate after if you payments are on time, etc. Anyways, requested for a lower interest rate two years later and was denied. Please don’t inform you borrowers they can lower their interest rate if we can’t. I’ve been on time with my payments, spoke over the phone with a specialist, then informed me this will affect your credit score if we make the request. I understood the risks of my credit score being lowered if I made the requests but I was encouraged by OneMain to request lower interests when I signed up. If it sounds too good to be true, don’t do it. Just get what you need and do not borrow more than you should. Do not request for a lower interest rate, it will not help and could potentially affect your credit score.

Horrible company. I was offered a 90% approval on my credit karma app. I have good credit but new. Only to be called by a telemarketer, very shortly after,and asked for additional collateral. After deciding not to take the loan offer because exteremly high interest rates. My credit score dropped over 60 points for the next 2 years this will effect my score😠!!!

Great customer Service i spoke with a guy name Eric and he is EXCELLENT. I'm still in the process of receiving my auto loan but even if i dont get approve he still worked hard and working very hard to make sure I'm satisfy.

Don't get trapped. They drain your hard earned money.

Great staff! Good service very helpful!