Ocean Bank Weston Rd, Weston

Awesome customer service. Even with Covid they are there to serve you in person, even Without an Appointment (which is unheard of these days) I also bank with Wells (good luck with even a return phone call) and Bank of America (that at times just closes its doors) Highly recommend Ocean Bank if you want one to one attention as it used to be.

Before giving my business to this bank I would reconsider !!!!! I can’t imagine how they would try to help me if I needed there services. I tried as simple as using their restroom to change my 1 year old daughter before opening an account and they did not allow me!!! They told me and I quote “ I had to be a member before being able to use their facilities.” I was so amazed that this is what this bank has come to. No human decency left at this place. How can they manage any ones money if they can’t help the public !!! Just a thought before opening your account !!!!

I am infinitely grateful to Ocean Bank and especially to the manager Susana Sangiovanni for the exceptional service they provide. Their support during times of uncertainty helped us with the PPP loan process in order to keep our business operating

Firstly omar greeted me in spanish I still told him I didn't understand him and asked if he spoke any English and he said "alittle" so he had an attitude so I won't recommend this Ocean's Bank, worst one ever with customer service. This please needs intense training on customer service and absolutely absurd.

Go see Marta Núñez for all of your banking needs! She is amazing and extremely helpful!

If you want a bank that offers high quality customer service you are in the right place. Ocean Bank Weston is the best bank in South Florida. The online banking is easy to use and very secure. This bank is ideal for people looking for a full-service bank, with access to physical branch where you can talk with a real person that can fulfill your needs.

Best bank I have ever worked with for my small business. Mr. Omar, Manny Ms. Silvia, Ms. Martha and the Branch Manager Susan are all top notch professional bankers. Highly recommended*****

The bank has the best checking account program in the banking industry, but the staff in this particular branch is the worse you can find. They don't have any kind of customer service education. They are forgetting that we as clients, are the reason the bank is open. I hope that corporate see my post and find out why they treat the customers like that bad.

I've had nothing but positive experiences with this branch, and their team. Welcoming, friendly and attentive. Susie has made herself available for any concerns, questions or comments.