Nuvision Credit Union Abbott Rd, Anchorage

I recently added myself to my elderly disabled fathers bank account because after having this branchs notary sign a POA the same branch wouldn't recognize this document as reason to access his account. Why notarized if its not accepted? Then when I went back to drop off forms they requested for account. The teller had the nerve to ask "what I was doing there? Did I even have an account here?" I feel like she stereotyped me off the bat because. I'm native and did listen too a word I said. Hurts my feelings when people treat me differently.

Worst customer service and worst place to do business with. I paid for my loan in Cash . So the Branch told me I have to wait couple hours before I could come here and pick up the title . I waited few hours and came here to pick the title . They told me my title was not ready . It would be ready either today or tomorrow even I paid off my loan in cash . They already got the title but won’t bother to verify and give me the title. Same day I paid off a loan with Alaska USA Federal CU in cash and they gave me the title right away. This Denali Federal CU does not deserve any business. Please don’t give them any business . There are other Banks who know how to do business .

This location does not do shared branch.

Yeah "customer service" is a joke and they do bleed there "member" dry every which way to Sunday! I've been a member for over 2 decades and it's gone worse and worse thru out the years. Watch out for the hidden "fees" and shady practices they like to do(lock your account all because I was going thru a hard time and was past due on my CC and they knwi that and when I finally got paid I couldn't even transfer from my checking to that CC to pay the bill, they changed me a late fee because they wouldn't allow me to transfer a payment note I can withdraw any cash from my other accounts, so they are hold my checking account hostage till the card is paid off, great customer/blood bag service). I'm going to another bank here today the last straw was pulled today.

Since they are a part of the shared co-op branching, you can do most things you can do at the local credit union. Although the person who helped me needed a few tries to figure it out.....