Northwest Bank 2nd Ave, Warren

Daughter totaled her truck. Took 2 mths to settle anything. They got over 22,000 from insurance. They still called and harassed me saying I was late because I was a co signer. Gap then paid them 1,900 and they got 1,300 on the service agreement. Then they called and said I owed $260.00 still smh the worst

3 attempts to get information about a loan for a deceased relative. EVERY TIME I was treated with disrspect; impatience. Even after I paid the balance in full I still do not know if I am owed any reimbursement for interest, or if the amount I paid was strictly principle amount....nor will they confirm if or not the loan had a life insurance policy on it. I appreciate doing business with institutions that appreciate my business. NORTHWEST did NOT show any appreciation towards me nor my deceased.

Great! I have had three accounts with them for over 10 years. I went through them to finance my first home with zero issues. They were quick and knowledgeable. The people are friendly and will help you.

WORST bank in the world. Wouldn't take a payment by fone without fone call charge and late fee charge because they couldn't answer their fones in a timely manner. They squeeze every penny they can out of people. Not comsumer friendly at all.

Great bank with awesome employees! All the employees are always super helpful!

Northwest is a great bank. The tellers are almost always friendly. I recently went to the main branch in Warren and was happy to find out that the tellers there are friendly as well.

All they do is deflect responsibility and refuse to help with anything about stopping a reoccurring payment that they take out of my account lol like who else is supposed to stop it?! Brenda is also very rude as well when I’ve had to talk to her on multiple occasions. Once idc to much everyone has a bad day but multiple days you’re just unprofessional. Get y’all’s money and switch banks ASAP.

I don't think Northwest Bank is ready for virtual banking since the Faiview bench has been closed twice this week due to computer issues. And the ATM was down at the same time. Not good when people need to get to their money.

Banked with them my whole life and haven't had any trouble with them. The change counter is quick and easy to use.

Good bank. Also, you spell “Phone” like this, not this: “Fone”.