North Shore Bank W Bluemound Rd, Brookfield

Extremely poor online interface. Setting up "auto pay" was very confusing and frustrating. Which resulted in having to call then 3 times! in total with hold times was over 2 hrs! The only reason this is not a 1 star is because the ladies on the phone were very helpful. I would highly recommend using any other bank for your loan as they also only offer $500 deductibles not $1000 further raising my yearly rate with insurance companies. Basically they don't seem to offer any benefits for there lack of an intelligent online interface. Sad Times Boys and Girls

Terrible service. The business banking moves very slow and feels like a big bank. 10 layers of approvals manager is very rude, likes to hear herself talk (Margaret i believe). Would recommend an actual community bank not a US bank knock off

In this day and age, what kind of financial institution doesn't have a way to make an online payment toward principal only? Well, North Shore Bank is one of them! You can't even make one over the phone, the only way to do it unless you live near a branch is mailing a check, and don't get me started on the USPS. Terrible system, I'll just pay off the loan in full rather than participate in their racket!

This bank is a joke and I’ll never get a loan from them again. I been trying to get my payoff from them emailed to me for two weeks now. The dealer won’t pay the payoff till I get the email. I called them 7-8 times already and each time is 30-45 min wait on hold. They only have two people working the phones there. I payed the bank just under 10k telling them my rv is sold and I need the payoff for the dealer. They tell me after I payed 10k that they will still be charging me my monthly payment. Bad bad bad service and wouldn’t recommend for anyone.

Im an insurance agent and Jeannie and Georgia are so rude. They wait until the last second and expect us to jump. Must lenders tell us about closing ahead of time. Not them. Then you send the documents and they need it again and again. Thenthey tell the mutual client that you didn't send it. We have emails! So unprofessional. Less chaos. More organization.

If I could leave a 0 star review I would, Sold a RV and bank took days...days to provide documents that loan was satisfied. Now if i paid with check I could understand, but payment was in cash. This is the worst bank I ever had to deal with. USE ANOTHER BANK!!!!

Mariella was an amazing asset to help me change my accounts to North Shore Bank. The process of changing banks can be very stressful, but she was there through every step to answer my questions. It was a very enjoyable experience and I am very pleased to have chosen to bring my business to North Shore!

Beware. The banks were once recently desperate for your coins and in some cases would pay you a small gesture amount for them. And now, the thieves (the banks) that don't give you a damn cent in interest parking your hard earned money in their filthy accounts! However, they will charge you 5% fee to change out those coins into bills! Crooks!!

My wife had cancer so money became tight. We asked for a deferment on a loan for 1 month. They said sure, no problem. Than a month later we took a hit on our credit score for a late pament. We later found out Alec never filled out the paperwork and said oops, to bad. It's your responsibility to fix your credit score and we won't be giving you a deferment. .Wow, worst bank ever. Who would do something so evil and malicious.

Been a customer for 25 years ,edit my last review,all was addressed,it's all good thank you nsbfsb, recommend this bank ,