North Island Credit Union Palm Ave, Imperial Beach
+1 800-334-8788
https://northisland.ccu.com/
1101 Palm Ave, Imperial Beach, CA 91932, United States
North Island Credit Union Reviews
K
Love being a member of this credit union. The staff is amazing - always friendly and helpful. Switched from a big bank almost 10 years ago to get away from the excessive fees. I've had nothing but stellar service here at North Island, even after they merged with CCU. Keep up the great work Susan, Jen and staff. You rock!
Hi Katie, thanks so much for your great review! We love to hear from our members and appreciate your positive feedback. We will pass along your kind comments to our team.
S
Need more bankers. I've came in 2 weeks in a row to cash a check. And only 2 bankers to help multiple customers in line. Ridiculous! Some of us have limited time and can't wait in line forever.
Hello Six Sixer, we understand that your time is valuable and sincerely apologize for the experience you have had. We would like the opportunity to discuss this matter with you further. At your convenience, can you please contact us (858) 769-7148? Thank you.
S
Had an awesome customer service experience today. Individual assisting us went above and beyond to correct issues, offered services to ease out of account transactions & serviced 2 separate accounts to assure any issues needed.
Hi Sherlaine Love, thank you so much for the 5-Star review. We truly appreciate your membership and look forward to serving you again soon.
J
DO NOT BANK WITH NORTH ISLAND. My husband and I opened a joint account in June. Everything seemed great- until our rent payment didn't go through. We had over 2,000 in our account- plenty to pay rent. Upon investigation, NORTH ISLAND WITHHELD OUR OWN FUNDS FROM US WITHOUT TELLING US. We were told it was standard for new accounts. IF THEY HAD BEEN UP FRONT WITH THAT FACT IN THE BEGINNING, WE NEVER WOULD HAVE BANKED WITH THEM. my husband and I are just two humans trying to survive, AND BECAUSE OF NORTH ISLAND, WE ACCRUED AN EXTRA $125 IN FEES AND DAMAGED OUR CREDIT, ALL BECAUSE OF SHIFTY BUSINESS. So sick of corporations taking advantage of the lower class. DO NOT TRUST THIS BANK.
Dear Jordan, we sincerely apologize for the experience you had with our credit union. It is not representative of the service we want to provide our members. Our VP, Regional Manager, Therese Caballes reached out to you today to address your concern. You may contact her at (858) 769-7291 to discuss further. Thank you.
M
Best place to handle your money!
HI Michael, we appreciate your 5-star review and your choice to do business with us! The greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We will pass along your comments to our team.
A
I have always had great customer service from this bank. After using a ‘big bank’ for years prior to my account I have noticed a change in care and consideration for the customers. Their surcharge free ATMs are a life saver, and I have never had my charges and deposits shuffled around to force an overdraft. In fact, I have gone over by a dollar or two in the past and NOT been charged an overdraft at all, where at other banks I would get a huge fee. No bank or business is perfect, but a credit union is a much more customer oriented business than most ‘big banks’ that exist today.
Hi Amber, thank you for taking the time to review us! We truly appreciate your kind feedback and we look forward to serving you for years to come.
R
After banking with "big" banks and being consistently disappointed with the impersonal service, long waits, and high fees, wife and I agreed to try a credit union for our personal and business banking. Have been with North Island now for over 10 years and their counter service is still polite, fast, and accurate and I intend to keep my day to day accounts with them for the excellent service.
s
Horrible customer service. My card was stuck in their ATM and I needed an emergency withdrawal. A heavy set woman Susan ,who seemed to be a manager was rude and kept saying that my account would go to collections as loud as she could in front of others. At the end I never got my emergency funds and never even got my card back!! WORST BANK EVER!! Update: They also ruined my credit. Stay away from these pirates!
Hello, Andre - Please accept our apologies for this matter and know that we have looked into this issue. We do not want our members to feel that they have been treated in the manner in which you have outlined. Unfortunately, out of respect for the privacy of your account information, we cannot discuss your account in a public forum. If you would like to discuss your account and how this situation may be corrected, we would invite you to call our Vice President, Retail Operations, Therese Caballes, at (858) 769-7291. Thank you.
R
I love being a member of this bank. Associates Erika and Alamo are super helpful and kind!
Hi Robert, thank you for taking the time to review our business. We are honored by your 5-star review and happy to be able to serve you. We will pass along your kind words to our team.
A
GOAT BANK THE BEST BANK YOU CAN HAVE
Hi Angelo, thank you for taking time to review our business. We appreciate your kind comments and will be sure to pass them along to our team. We look forward to serving you again soon.
Nearby Loan Stores in Imperial Beach
- Payday Loans
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FAQs
1. What Is the Contact Information of North Island Credit Union?
You can contact North Island Credit Union via +1 800-334-8788. You can use our online platform to submit your loan application as well.3. How Can I Apply For A Loan At North Island Credit Union?
You can submit your loan request on their website. If you need other financial support, you can always visit our online loan platform and choose between various loan options to obtain payday loans.5. What Will Happen If I Am Not Able To Pay Back My Loan?
Please contact your lender if you can't repay your loans. Your lender may adjust the loan plan for you to cope with your current financial status. If you default on your title loans online, you may lose the possession of your vehicle.
2. Where Can I Find North Island Credit Union?
North Island Credit Union is located at 1101 Palm Ave, Imperial Beach, CA 91932, United States. You can search the address on the map software and pay them a visit right now.4. Is North Island Credit Union An Agency Or A Lender?
North Island Credit Union is a Credit union that accepts all kinds of loan requests. You can visit our online platform to get various loan services including online installment loans. In addition, iPaydayLoans, as an online loan service platform, can link our customers with our network of lenders to get reliable loan services.6. Can I Get Loans With Unpleasant Credit Background from North Island Credit Union?
Yes, it is possible to apply for loan without bad credit such as online personal loan services from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also visit our online platform to get instant loan quotes with bad credit-friendly requirements.