Nimnicht Chevrolet Cassat Ave, Jacksonville

#1 ASK for Christian Beltran!! He is EXCELLENT!!! He listened to every need that I had and helped me pick out my perfect car! He’s so informative, knowledgeable and a joy to work with. There is no pressure with him. He goes above and beyond to make sure everything is perfect! I love my new car. I’m gonna say it again, ask for CHRISTIAN BELTRAN! He’s the best!!!

Nimnicht Chevrolet customer service is unmatched. Mr. Hans Erhman was the reason I bought multiple vehicles from them. He’s straight to the point and doesn’t try to scam you like other dealers. Once I upgrade again, I’ll definitely be going back to Nimnicht and requesting Hans. I HIGHLY RECOMMEND this dealership!

Lasheena was amazing and made the truck buying experience super easy. I bought the truck online and flew to Jacksonville from TN to drive it back. I had called about 10 dealerships looking for this particular truck. All others either didn’t have the truck or was charging $5k extra up charge. When I arrived they had the windows tinted and had a staff member go over how to use all the fancy new options on it. Nimnicht has a huge selection, fair prices and everyone we came in contact with made it their mission to make us happy. Would def use again despite being over 500 miles away!

I had a great experience with Laverne at Nimnicht Chevy today. She was incredibly helpful and honest, and she went above and beyond for us. The purchase process was direct, and this had to have been the fastest I’ve ever been in, test drove, and purchased a car in the same day. The best part is the well laid out dealership with a pretty decent focus on the customer. I look forward to my future service visits.

When you all go to Nimnitch Chevrolet ask for Cat. My husband and i upgraded and WE BOTH got what we wanted and are definitely satisfied with our purchases. I’ve always came to Nimnitch and had a great experience with each sales person but Cat definitely out did herself!!!! We definitely appreciate you and thank you again!!

Fast and Excellent customer service from beginning to end. Nicole was awesome from initial contact, ‘til my leaving. She offered a complimentary car wash…took time to go over my paperwork so I understood everything that was included in my 15K oil change/tire rotation maintenance. I was in & out in a timely manner to make it to work on time!

I am so grateful for the experience I had with my salesman Nicholas DiTomaso and stoked to take my friends for a ride in my new Silverado!! I have always approached car buying very cautiously, but I’m realizing that I was cautious of the people, not the process. Thank you Nic D. along with the sales managers for getting me out the door BELOW what I expected, on a better model at that!! The service crew is just as great, and had my car ready to go in less than half an hour! There’s a first for everything, and a good car sale is no exception! I cannot thank you enough Nicholas, can’t wait to see you for my first service coming up!

Nimnicht Chevy is a great place to shop! This is my second vehicle that I have purchased with Hans Ehrman and third overall. Never any pressure, he is trustworthy and helped me find exactly what I was looking for! All my experiences were painless and the dealership made the process very easy. In this market, prices are what they are and Hans and the crew at Nimnicht were able to help me as much as they could, which I appreciate very much. I highly recommend Hans and the crew at this dealership.

Overall good place! Receptionist Eileen was fantastic and super sweet. She was very helpful and positive the whole time I was there. My salesman Charles was helpful but not the most attentive. They left me along in an office for an hour without any updates on my offer. Had to ask Eileen to page him. Not sure if that’s common practice or the time of day I was there (Friday afternoon). Overall good experience, I did buy a car there. Not the highest trade offer I had received for my previous car but they were willing to work with me some. Would recommend this dealership but be willing to speak up for yourself.

I absolutely love the team at Nimnicht! Charles is my SA , he helped me with my first car at a major dealership. Being that my credit wasn’t that good it took a little while but Charles got me into the car I wanted with reasonable payment. They even accepted my old trade in. I was so happy with the service, I went back yesterday to replace my first car and the process was way more smoother. My children even remembered him from before! They really make you feel like you’re joining their Nimnicht family. I highly recommend Nimnicht on Cassat.

The sales manager Jose, and my sales person Jake were phenomenal. Their professionalism and knowledge was impressive. I have bought several vehicles from Nimnicht Chevrolet, these two are the reason. I will always buy my vehicles from Nimnicht Chevrolet, I feel almost like family. Thank you Jake, thank you Jose for a job well done.

I just wanted to take a minute to rate my recent experience with Charles Collier at Nimnicht Chevrolet. As you can see I gave him 5 stars. This was a very smooth process from the beginning to the end. First and foremost, Charles Collier is a wonderful salesman, I didn’t feel rushed he was very helpful. I would highly recommend people to come to see Charles. This dealership is so far THE BEST I’ve been at.

We were very fortunate, we had been looking at different dealerships and the inventory is very low everywhere. They had 1 Tahoe coming in within a few days, and we were able to secure it. Luckily I loved it. I had been 2 weeks without transportation. The sales person was very quick to secure the car for me, the financial guy was easy to work with and the guy that showed me the car when it came in was very good. He walked me through setting up my On Star and set up my phone. The entire transaction from beginning to end, went very well.

Great experience with Howard Roberts. My own personal car salesman of the year. He takes care of me even after the sale. Makes sure I get my truck serviced and oil changed when it's time, and makes sure that I was taken good care of. He even sent me happy birthday wishes that made me feel like I was not just a "sale" for him but a friend. He is the BEST of the best and when it's time to upgrade my truck I will always go straight to Howard Roberts at Nimnicht Chevy.

Charles was great! Friendly, kind and very knowledgeable. He answered all our questions and put at ease about the car buying process. We felt stress free and no pressure while we explored our options. Thanks Charles for wonderful service!

We have been shopping around for a truck for my son’s graduation and Laverne provided a 5 star experience! She was not only knowledgeable and patient but also made sure that we knew all options in our budget. Really impressed after going to 4 different dealerships. Thank you to Laverne and Nimnicht!

The people here were very professional and polite. It took a little longer to get the work done on my car but the work was done right. Stacey is the BEST SERVICE MANGER ever she has the best Personality in the world I felt as if we had known each other for years. In all great place great people. Clean and neat.

Hans was my salesman and he did an amazing job at keeping me up to date with my car. I purchased it through him prior to the vehicle arriving on lot. He sent me daily updates on the arrival of the vehicle and called as soon as it arrived! The day I went to pick up my car he experienced a family emergency and STILL went out of his way to take care of me and have someone waiting at the dealership with my car. He didn’t make it feel like a regular day at the dealership he was genuine about getting me the best deal and following through! I would recommend him and the dealership to anyone.

I have purchased two vehicles from Charles Collier and everyone there was excellent service! He even delivered a vehicle to me in Florida……. I mean what more can you ask for??? I have also referred three ppl to him and they all said what great service he has! We really appreciate you and I’m loving my new ride! Go to Nimnicht Chevrolet and ask for CHARLES for you next vehicle purchase!

Had a great purchase experience. No hassle, everything really was up front. They listened and didn’t oversell. Fantastic service department and Donnie in accessories gets a special out out for being extremely customer oriented and knowledgeable. Great job to the whole team!!

Jay Kirk and Jose were absolutely amazing! We didn’t come to get a car but left with one. Absolutely astonishing how they were able to find a vehicle in my price range. And the service to detail and service the vehicle the next day is also amazing. Thanks so much!!!!!

My experience with Jordan went far beyond my expectations of a salesperson. He answered all of my questions in a timely manner and treated me like a friend, not a sale. I've told my family and friends looking for a new car to go to check him out. Best experience at a dealership in 10 years.

Salesman was great. Went to look at a used truck but did not like it once I arrived. Salesman was able to put me in a brand new 2022 Silverado with payments I was comfortable with. Even during a rainstorm my salesman showed me every vehicle that I wanted to look at. Highly recommended.

If I could give this dealership a lower rating, I would. The service department specifically as well as other departments have 0 customer service skills. After you purchase your vehicle from the sales department, you won’t get another smile from anyone. They’ll take your money and give you their behinds to kiss thereafter. Sales is nice because they clearly need the sale but the after sale experience is absolutely HORRIFIC. Take your money elsewhere! They don’t care about you or your experience with their dealership once they’ve been paid. I wouldn’t recommend these clowns to my worst enemy. Condescending, rude, unapologetic is the theme here. I will NEVER spend another dime with these people. I regret every walking into this dealership. They need a serious overhaul of their customer service training because clearly either the training never happened or everyone outside of sales slept through it. Save your time and money unless you want to be treated like you don’t matter after you purchase your vehicle.

Jay Kirk was extremely helpful when searching for a new car. He knew I wasn't ready to purchase but would be in the next few weeks! He was super passionate about his job and answered all my questions with confidence! I will definitely be back to work with him when I am ready!

I would like to personally give thanks to Hans he is the best sales associate yet. He helped me purchase my Camaro and even after the purchase when I come get serviced he is still there to assist. Hans is truly his customers advocates. Hans has great customer service and your professionalism is awesome again thank you Hans. I will definitely be a returning customer with Hans for an upgrade!!!

We have had many Purchases at Nimnicht. Shane O’Brien is top notch! Shane is always a huge help, and even long after the sale is finished, he never hesitates to continue to help you with anything you need. While I give Nimnicht the 5 star rating…. Shane’s expertise, knowledge, and help is what really made me not hesitate for a second on the ⭐️⭐️⭐️⭐️⭐️ Rating !!!

We bought several trucks and cars From Hans and never been so happy we purchased our latest 2021 Chevy 2500 was a great and easy experience love this place

Let me just start by saying wow to see a WOMEN in the car sales world and sides of things knowing her stuff and having plenty of knowledge to share about the vehicles and being able to relate personally to her customers PURE GOLD, you guys are crazy if you ever lose her. CAT is EXCEPTIONAL and truly a great sales women brings great energy, understanding and knowledge overall. She will work with you down to the fine lines and make sure you are a happy customer whether you leave with a car or not. Truly a pleasure to have worked with her and help get my mom her dream Car!!! THANK YOU CAT @ CASSAT CHEVY DEALERS

Had a great experience at Nimnicht Chevrolet! Laverne Hood was amazing. She gave us the 4 star treatment and came through and sealed the deal. Professionalism at its finest! Thank you Laverne. We shall return.

I highly recommend Jose Montlouis. He is very professional and helpful. He has a huge knowledge about cars market. Also you can trust him because he wants to help clients to make a right decision. Great person!

There is hope!! It's good to know that great customer service still exists. I had to drop my vehicle off for service today and everyone I came into contact with were a pleasure to deal with. Especially MAJOR who gave me a ride home, what a super nice gentleman he is. Thank you so much!!

Jordan helped me get into my dream car. I hate high pressure sales men and he really made me feel comfortable and just wanted the best for me. I got an amazing deal and feel comfortable knowing I was sold what was best for me. Please ask for Jordan when you go in if you want to have a comfortable experience. They even washed my camero before I drove it off the lot.

I was looking for a vehicle to drive back and forth to work in these tough times, hence the current gas prices in today's world. Jordan Van Vactor was able to help me find the perfect ride for the purpose I needed fulfilled. Would highly recommend that guy to any potential car buyers out there. He will be sure you are taken care of!

Great service, I found the truck online and bought the same day. Staff was very communicative. Keith was very friendly, he picked me up from the airport and left with the truck within the hour, paper was ready. Highly recommend them.

Just want to say my representative Charles Collier is not just a sales representative, He is down to earth and really cares for me when I am needing a vehicle or anything. Out of every single sales reps I’ve dealt with over and over i say Charles scores 10 out of 10 He said something before I purchased my vehicle - “I’m telling you as it is, not sugar coating anything if you like it great, no pressure”””.. definitely was true…

Great customer service and always super friendly from Joanne! I’ve been bringing my vehicles to Nimnicht for years and it’s because of Joanne, and of course the high quality of maintenance that they provide for my vehicles as well. Thank you for always ensuring that I have a great experience Joanne!

Just bought a amazing truck for a excellent price. Not only did it get the vehicle I always wanted but I meet a amazing person. LT goes above and beyond to make the process enjoyable. Hard to find people with the character that I saw in this man.

I took my 2019 Bolt in to replace the big battery under the recall notice. Matt and Rodney were very helpful in arranging a loner car and getting the work done within my schedule. Thanks to the entire service team for a job well done.

Travis was incredibly helpful while I shopped for my new car. I had a thousand questions and he patiently answered them all. Paul in the insurance department was also knowledgeable and made adding my vehicle to my insurance policy very easy.

I had a great experience at Nimnicht Chevrolet. My favorite guy is Cornelius. He is very patient, informative and polite. He always takes care of me. I have purchased several cars from him. Always a pleasure working with Cornelius. Thanks Nimnicht for such a great employee

Hans really took the time to explain to me and my wife all the accessories the vehicle had. He went far beyond what a normal salesman would go through. I would recommend him to all my friends that are in the market for a new or used vehicle.

Great experience. The best car buying experience We’ve had. Cornelius Mcclendon was efficient and knowledgeable. We love our Equinox and look forward to doing business with them and Nimnicht Chevy in the future.

Very pleased with the service at Nimnicht Chevrolet. They are team players for sure. I experience a simple matter and felt like no one (or the person whom I had interactions with) was in the least concerned. The next staff member stepped up and showed me the "Nimnicht Experience ". My point is although I didn't take the first person actions personally. I did felt a little disappointed. But, the outcome was a total success and like before (I am a returning customer) we drove away in another Chevrolet Sweet Deal" Thanks to each of you! The Butler's

Anytime I need vehicle advice, my man Cam Morgan helps me. Even tho it doesn’t always benefit him, he’s always willing to help. That’s why I’ve purchased a couple cars from him. Always helpful and very knowledgeable. Knows his stuff.

Charles Collier an excellent Salesperson at Nimnicht Chevy was patient and extremely helpful in getting me the suv I wanted! Excellent customer service

Quoted me $3,000, stating all 4 of my brakes needed to be replaced. 3.5hours of service fees just to replace the front brakes equaling $350... that doesn't even include the brakes! Brought to two different mechanics who both stated that all four brakes were still serviceable. Will not be returning for any service ever again.

Excellent ! begun with the customer service employee called Nicole Professional and kind. Mr Dennis in the mechanical department Was very professional, honest He take a time in a busy day to Speak with me and my wife To explained the problem in our truck And fixed. We are deeply grateful

Erie is the best salesman we have ever met, we bought a truck with him as quickly as we had ever seen, his attitude and education were very good, he explained everything perfectly and despite us not knowing English, he helped us a lot because of him being bilingual, thanks to him I have the truck I wanted I can't believe it. I recommend them to everyone who wants to buy a car, look for him, you will not regret it, super seller, I give him all the stars and more. Thank you from everyone God bless you

The service technician was very friendly and helpful. The service was completed in the time she estimated. The waiting area and the restroom were clean. Snacks were available and as staff members passed by each would say 'hello; and ask if I needed anything. Overall, the experience was a pleasant one.

I would recommend Nimnich Chevrolet to any of my friends and family. Hans, our sales rep was very knowledgeable and found exactly what I wanted . I ended up with the Chevy Trail Boss and love it. The only minor issue I had was Hans kept flurting with my step brother during the process. I did not mind, but it was a small distraction. All in all it was a great experience.

We recently purchased a 2022 Tahoe from Howard and it was a wonderful experience! Purchasing vehicles is usually a stressful process but at Nimnicht Chevrolet it was easy and stress-free! Negotiations and terms of the deal only took a few minutes thanks to a wonderful manager, Jose Montlouis! Usually the back and forth at a dealership can take hours but Jose cut through all the back and forth. He was straight to the point and put together a great deal for us immediately! We love our new Tahoe!!!

Dropped my car off on a Tuesday evening for a Wednesday 130pm appointment. Around 4pm on Wednesday I started calling to see if they were able to find the problem, no one in service was answering calls, I continued to call all day on Thursday, left voicemails for everyone the receptionist transferred me to. I found a ride up to the dealership Thursday evening to be told by a manager that he would have someone call me in an hour, he did call me in an hour only to tell me that someone would be driving my car the next morning one last time and he would call me after that and send someone to pick me up. That phone call didn't come until 330 that day and I had missed 2 days of work and they couldn't find the issue with my car. The whole process was not professional.

Our experience with buying a brand new 2022 Chevy Traverse was great. Everyone was extremely helpful and the process was smooth! I would recommend them to anyone looking to buy a new or used vehicle!

What a wonderful experience with Nimnicht Chevrolet at Cassat Avenue!! My sales REP was amazing, if anyone is in the position to purchase a new vehicle without unnecessary run-arounds, ask for MJ!!!!! He made my experience one of the best car buying experiences within my years of buying a new car.

Highly recommend Klajd if you are buying a car from this dealership. We had the best possible experience. With the challenges of inventory and weighing all options, he was able to walk us through all available options in a transparent way that was incredibly helpful.

Nimnicht Chevrolet is simply the best dealer in North Florida! Matt Allison & Joey Toole are fantastic folks. My family has been doing business with the Nimnicht family for years. Billie & Lee Nimnicht can be proud of the continued success of the Nimnicht brand.

Took car for oil change and differential fluid change. 1 hr 45 mins later car is ready, but they didn't do the differential fluid change because they were out of fluid. No offer to rebook to get it done or anything. Just a whoops we should have more fluid tomorrow. Doesn't help me since I booked 2 weeks ago and rearranged my day to come in to have it done.

Earlier in 2021 we had the body shop do some work on one of our vehicles. We were so impressed with the work and professionalism. So when I got in a fender bender with my GMC Terrain, we knew where we wanted to go for the work. Although the insurance company recommended another body shop, we chose Nimnicht on Cassat Ave. Again they did a great job and very kind and considerate. I will recommend them to anyone. Thank you Craig Mccolskey.

EDIT: This review went from 2 stars to 4 stars. The prior job was far too long, but after taking my car back in, the General Manager, Assistant Manager, and Team were very courteous in taking a second look at my car. I sincerely appreciate the transparency and willingness to help determine what was going on with my car!

The body department does not follow up as far as updates on your vehicle. I have called numerous times and have her different responses every time I have called in. It is very upsetting because all they have to do is reach out and make a phone call but they do not do that. Instead, you have to call every single week to ensure things are being done when they are not being done. This location is terrible simply because they do not follow up and inform you as far as what is going on and take more than 3+ weeks to fix issues without giving you a single car. Pick another body shop.

Ms. Lasheena was amazing. She kept us updated throughout our experience. Our only complaint is the time it took when we got to the dealership for delivery, but it sounds like that was due to staffing and construction issues. We loved Ms. Lasheena and would definitely do business with her again!

As always Joanne in Service never disappoint. She’s punctual and kept me informed. She’s friendly and has been constant with her work ethics since the day I met her. Keep up the good work. 🙂

Best and quickest deal I've ever made. Laverne made my experience the best I've ever had. Would hv given 5 stars if I got the pmt I wanted but,, it's doable. Will come back for next vehicle.

my wife and I bought a new Silverado yesterday, Jordan Van Vactor was our salesman. I had been looking for a good truck for a while, there was a good amount of inventory at this location. The sales process was positive, Jordan was knowledgeable and not pushy. The entire process went smoothly, so far this has been the easiest vehicle I've ever purchased.

Nimnicht stayed on top of everything when it came to customer service while I was purchasing my 2022 Silverado 2500. From the time I emailed them about purchasing it initially up to the day I drove it off the lot. I will absolutely be back again in the near future to make my next vehicle purchase. Hats off to Hans & Cat for all the work put in on the deal.

Over the years, I have purchased cars from Nimnicht Chevrolet, because of the wonderful services that I have received. The staff provides personal, professional service and goes the extra mile to ensure that you are well taken care of. High quality customer service is their top priority. For many years, Cornelius McClendon has worked with me to ensure that I found the right car at the right price. He is very courteous, kind, and an expert when it comes to providing timely and professional customer service that meets the needs of the consumer. When you are looking to purchase a new or used car, Nimnicht Cheverlot is the place to go!

Always happy with Chevrolets service department, Allen is a fantastic employee, friendly, helpful and engaging.The service is great and fast. I will keep on using Nimnicht Chevrolet on Cassat and would definitely recommend. Thank you for that you do.

What a great car buying experience with Jay Kirk! Not your typical car salesman, very pleasant to work with!! There needs to be salesman like this guy! Love my new Blazer.

Worked with Cam Morgan at Nimnicht Chevrolet who delivered excellent service. He was professional, patient, knowledgeable and I would absolutely recommend asking for him if looking for your next vehicle.

Took my 2011 Chevy Equinox in for an oil change and rotation on Monday 6/6/2022. Good and friendly service. I want to thank my service advisor Joanne for being friendly. She was up front and explained prices and costs of service with me before hand, which I greatly appreciate! Thank you to the service manager for checking on us while we waited and making sure we were being taken care of. I appreciate the fast service. I appreciate the friendliness and courtesy of staff. Thank you for a great service visit!

Ask for Michael aka MJ if you need to buy a car. Service was quick and friendly. Everything from the test drive to driving away with our new car went great. Will return when we are in the market for another car! Thank you!

Surpreme proffesionalism and Warm Customer service. I dont normally enjoy going to a car dealership. I always feel pressured , and pursuaded.. Laverne made me feel totally at ease and comfortable ; Allowing me to take my time, ask questions and providing me with the Answers I needed to successfully purchase a vehicle. I felt welcomed and was treated with respect and patients. Laverene also Clearly has a firm Intelectual understanding of product and service at Nimnik. They did very well in haveing her represent the Company Sales team..

I went to Nimnicht Chevrolet to find a used car for my daughter and was really happy I did. My salesperson L.T. presented several options that fit my description and answered my questions in depth. I didnt feel rushed or any of that anxiety I sometimes feel when I go to car lots. Thanks L.T.

I showed up without an appointment and they still got me out of there by noon, and cleaned my truck. Mrs. Akel was the best. I will definitely be a regular at this dealership.

Highly recommend this dealership. It was the best experience we have had. Our salesman Klyde was hands down the best! If you’re looking for a vehicle ask for him!

Jose, Kelvin, and Cornelius were nothing but helpful the last two days. Buying a car can be stressful and their willingness to work with us made the decision extremely easy. Nimnicht has first class, 3 first class individuals working for them.

I wrecked my truck in January. It has taken longer than I hoped to get it back and there have been several hiccups along they way but Alan and Tabitha have been awesome to work with. I understand the supply chain issues.

Great sales and supporting staff, was looking for a truck to pull our camper, they went above and beyond to accommodate our needs, a special shout out to our salesperson L.T. who took all of our wants/needs and directed us into the correct truck. Highly recommend this dealership!!!!!!!

Klajd was very helpful and he made my experience amazing! I highly recommend him! An incredible man and an incredible car that he has blessed me with. I’m very appreciative!!

The inside of the building had a bad odor. I don’t feel like I was listened to and was pressured and rushed to get the deal done. I got a very uncomfortable work truck, I was looking for a bigger truck to pull my RV across country and this vehicle will do that but it’s gonna feel like riding a park bench. I should have walked alway from them. They could all tell I was not happy because they kept asking me what’s wrong you’re getting a new truck. They sent me to the insurance dept and title work before I even saw what my pymt was gonna be. My wife kept nudging me that she wasn’t happy I should have listened to her. :( I will probably never deal with these people again.

Romeo was great. They worked with us in all aspects. Process was simple, no pressure, and best of all fair to us. Would recommend to anyone.

We contacted this dealership last Friday after it appeared on the Costco Auto Buying program website for certified pre-owned vehicles (Chevy Tahoe). After discussion with a salesperson by the name of Nick Everhart, we were told there were no certified pre-owned Tahoes available, but two new ones would be arriving, and the Costco Auto program would apply. We spent the next two days researching and confirming this is where we wanted to purchase from. We reached out to Nick this morning to finalize a deal. After providing all information we received a call back from Nick stating that the Costco Auto program offer would not be honored, and the price would now be almost $7k more. I have submitted a complaint to Costco about this dealership’s violation but would like others to be warned about the bait and switch tactics that occur.

Fantastic experience! Luis Ortiz made the whole buying process quick and easy. So fast! I honestly had never purchased a new vehicle, had the windows tinted, accessories added, and been out the door with such speed. I had planned on buying an AT4 from Nimnicht GMC, but due to the service they gave my wife's Denali, they lost a sale. I'm sure they don't care, but I'm super happy. This totally worked out for me! Thank you Luis and Danny Fariello in accessories! 😊

I have had a wonderful experience dealing with Lance "LT" Tunsill and everyone at Nimnicht Chevrolet! From the moment I walked in the door the staff was friendly and attentive. I never once felt pressured into a deal I didn't want to make and I walked away with what I felt was a very fair deal on a 2022 Silverado. LT started by gathering a clear understanding of what it was I was looking for and what my budget was. He never pushed me out of my budget and did his best to find me the best fit possible within that budget. I really appreciated that with him. I always felt like my satisfaction came first with him. Great salesman and representative for Nimnicht! Additionally, he was very knowledgeable of the product he was selling and provided white glove service throughout the entire process. I can't recommend him high enough! The entire process took about 3 hours from the second I walked through the door to when I drove off in my new truck. Nice to know there are still dealerships that know how to put the customer first and place the value of long-term customer loyalty over a short-term deal. I will be back for future purchases based on this experience.

From Day one of walking into Nimnicht Chevrolet I received the Best Help possible when it came to building and purchasing our new 2022 Silverado. Shane O’Brian was by far the BEST sales rep there from helping with all the info of building a truck to keeping me updated on everything from build date to arrival at the dealership and even after purchasing the truck. I highly recommend Nimnicht Chevrolet for all your vehicle purchases and service and I also Highly recommend Shane O’Brian as your sales rep he’s a great guy and knows A LOT about vehicles!

Make sure you ask for Cat when shopping here. She is extremely nice and helpful. I would definitely buy from her again!

Traditionally I’ve always enjoyed my experience with Nimnicht. The service department was friendly and I always felt that they went out of their way to help and get the job done. This time was a little different; I’d originally scheduled my appointment for an oil change for early February. Due to a schedule conflict, I missed my appointment but also, not once did I receive a confirmation text or email reminding me of it like I had in the past. The earliest I could make it back on the schedule was for three weeks later and that day they made no attempt at getting me on for an oil change…something that would’ve only taken about an hour to do. When I showed up yesterday, I was greeted by an unfriendly woman who seemed to have a little attitude instead of realizing I was showing up a few minutes early for my scheduled appointment. In the past, Joanna A. was fantastic about greeting and communicating during my entire process leading up to and including the day of, I wish I’d had the pleasure of working with her again. I also recall having received a complementary car wash after the work was done and this time there was no mention of this. I can understand that Covid has changed things everywhere, but good customer service and little details that show above and beyond service (like car washes and good communication) make all businesses shine. Maybe it’s a lack of staffing, cost cutbacks, or a change in leadership/management but what I experienced yesterday was not the dealership I bought my truck from and I will likely not be returning for future service. I wish you all well and hope that you can bring back the place I once knew.

My experience was amazing! Dwight and Mitch knocked it outside of the park with customer service. They gave me the best car buying experience I’ve ever had. They did not pressure me in anyway and they were also flexible with what I wanted for my trade-in and we were able to come to an agreement that I was extremely happy with. I bought my dream truck and they made that experience one of a kind!! Thank you so much to the team at Arlington Toyota, you guys ROCK!! Highly recommend Buying your next vehicle with them!

Nimnicht Chevrolet is the best service center I’ve ever visited. Joanne always gets my car in as fast as possible and the technicians always do a wonderful job. I’ve had my car for 4 years and has not had any major issues because Nimnicht always does preventative measures to keep my car driving brand new. Matt Alison is also a great manager. Great listener and always eager to assist. Joanne and Matt are the best in the business I wouldn’t dare take my car anywhere else

Had the most amazing experience buying my Truck from Cat. She is an amazing sales person. Personally I have bought several vehicles all over the Untied States. And I think I finally found a sales person I will see over and over. Get treated like more than just a number when you buy with her.

I took my current vehicle in to get a trade in appraisal with the intention of getting a new car for myself and enough to put a down payment on a new car for my daughter. Cat, Jose and Blair were absolutely amazing. They were very patient as we took our time, looked at many vehicles and changed our minds many times keeping them well past closing but in the end they made my plan work and we both drove away very happy with the choices we made. This is not the first time I have bought cars from Nimnicht Chevrolet and it definitely won’t be my last. Thank you Cat, Jose and Blair for your amazing customer service!

Was shopping around for a new vehicle due to losing my car in a crash and went to Nimnicht Chevrolet to try and find a vehicle. I spoke with salesperson Lasheena and she was beyond kind and helpful. She really treated me with respect, kindness, and had a generous knowledge about the vehicles. She really worked hard to help me find the right for my budget and needs. I would highly recommend her and will definitely be sending people to that dealership for their car needs.

I couldn't be happier with service, I had been in an accident where my truck was totaled. I didn't want a brand new vehicle. I wanted my truck! I'm also a loan officer, I didn't want pressure about financing or 4 hrs in a dealership, and Craig listened to all of my requests, completing all communication by text so I could continue at work undisturbed. When I actually came to pick up the vehicle it was quick and painless. Then I was supposed to have the vehicle detailed, but detailing isn't done on the weekend when I couldn't schedule during the week Craig brought someone in on Saturday after the purchase just for my schedule. I truly appreciate his professionalism and how he went out of his way. I'm not quite ready for another truck but when I am Craig will be the first one I call, there is something to be said for experience and genuine service! Thanks Craig we'll be back.

I love this dealership go see CHARLES COLLIER he has sold me my last two vehicles. He is awesome to work with he makes sure you leave in what it is exactly that you want! I recommend this dealership to everyone! Go see Charles for some excellent customer service! Everyone is friendly and you are taking care of in a timely manner !

We have purchased 3 vehicles from Nimnicht Chevrolet on Casset. Our experience there was amazing. Laverne Hood was our sales rep all 3 times. When we need another vehicle we will return to this location and we will be using Laverne. We will also refer anyone who is looking to buy to that location and ask them to request Laverne. Everyone there is awesome and they make us feel like family. Ricky was our finance rep and he is awesome as well. Whenever we are there for oil changes we always ask to see Laverne and Ricky

Back in October I purchased, my second vehicle from Nimnicht. I had another great experience. I have to shout out two wonderful people Mr. Howard Roberts and Jose Montlouis. They go above and beyond to make sure your experience is the best. Thank you both so much!

After a long process of researching the vehicle I wanted. I reached out to Nimnicht Chevrolet and spoke to Luis Ortiz. He was awesome and assisted me in finding the vehicle I wanted in a very limited market. No pressure and very professional. 3 other friends have purchased a vehicle from Nimnicht and all said they had a very good experience.

Cornelius McClendon was very professional, and approachable. Honestly, I was stoked. He listened to what I said I wanted and Nimnicht Chevrolet delivered. Great customer service! I would definitely recommend others and purchase future vehicles. The staff was great!

Very good experience. The salesman Tony was completely professional and competent in every way. He made our transaction easy and painless. I have already recommended to friends and family and will continue to do so in the future. Thank you Tony and all the other staff at Nimnicht that made our buy so pleasant.

The customer service here is more than amazing. As a new buyer I needed help and Hans Ehrman helped me as soon as I got there. He was so patient with all of my questions and concerns. I am more than happy with his service. If you need someone to really help you out throughout this process ask for Hans because he will deliver an excellent and painless service of buying a new car. More than satisfied.

I absolutely love Nimnicht. The servicing department is amazing and always informative. As a woman I always fear places trying to force services I don't need on me. They never do that and always make sure to provide recommendations based on my cars mileage so I know for the future. Today I personally worked with Evan and he was absolutely amazing.

Thank you Jose Montlouis for assisting my wife and I with getting us our first family vehicle. With your knowledge and choice of direction, it put us in a great deal and a suitable SUV. With you also being a family man, you were able to relate and understand our necessary requirements. Your regards to child safety and safe driving was the very most appreciated characteristic about you. All of this has to be commended and your great customer service should never go unnoticed. Thanks again for getting us approved and into a suitable SUV for my wife and kids. -Anthony Ford

This dealership is Great the people there helped us find our new Chevy Silverado! We love it and the salesman Travis was very understanding of our needs and wants and worked to get us just what we wanted. Jose worked to get us the Best deal he could and he did a fantastic job understanding what we wanted and needed so thanks to them both for helping us! If your looking for a new or preowned vehicle you should check them out you will not be disappointed!! Thanks Nimnicht Chevrolet for making buying our new Silverado a great experience.

The staff is really what has me coming back❤️ This location has a great set of people, they are wonderful and so sweet and always working hard! Thank youuu!!!! I know how hard it can get sometimes. First and foremost Charles Collier is outstanding! He truly cares about what you need and he went above and beyond to make sure I had all the information require to make the right decision in purchasing my first vehicle. He comes highly recommended and anyone should be lucky to have him as their agent.

We Spoke with Lavern Hood who greeted us with a welcoming smile. She listened to what we wanted in an automobile then took us on a tour of the car lot to make our selection. We were very pleased with the cars she chose for us to test. They were exactly what we asked her for.

Nicole was outstanding, very helpful, and took great care of me and my vehicle. She even gave me her direct contact info and answered my questions literally within seconds of sending her texts. This was my first time having my GM truck serviced here and it was better than I expected. Thank you, Nicole....and thank you to the technicians doing the greasy work behind the scene!

Fast and somewhat courtesy, they were busy.. wish we could have got car washed after paying the bill, but it was an hour and a half wait time. Oh well it got washed by me. Lot seems empty though. Wonder why? We love our car but think we might have to get something smaller with the gas prices going up.. thanks to u know who!!! Thanks Nimnich for all your service on our 2015 Malibu

Just wanted to share with you all that Jose Montlouis is phenomenal, his expertise and professionalism he brings to the work environment is one of a kind. I felt safe and trusted him in selecting my vehicle, not like other dealerships you go to. I would highly come back to anywhere Jose is working at to make another purchase.

Shout out to Hans! He made such a stressful process feel like a walk in the park! I’m in love with my vehicle and the numbers even better! Thank you for being the best salesman out there and caring so much about your customers! 10/10 recommended!

The customer service at the Collision Center is top notch. They go above and beyond to help make an accident repair a good experience. My vehicle was brought back to it’s original new look. Thanks so much for your help! I will definitely recommend y’all to my friends.

Where do I even begin!! Everyone at Nimnicht Chevrolet went over and beyond and provided the best service I’ve ever had at a dealership. They made the dreadful car buying experience simply painless! MJ was my sales guy and he listened to everything I was looking for and gave me just that, AND SOME!! He thoroughly explained every detail and feature of the vehicle and made me feel comfortable throughout the whole process. Also huge thank you to his manager Alex, Karen, and the rest of the crew. Every Chevy employee I walked by congratulated me and made me feel like a part of the family. I love my 2022 Chevy Trailblazer and will DEFINITELY be returning when it’s time to trade it in down the road.

I dropped my car on Thursday night 5/12 with a full report why I was dropping the car and my phone number. The appointment was actually for Fri 5/13, I heard nothing till I called on 5/17, Evan said I called you on Friday because we needed to know why you left your car, he called my husband's phone, I called back on Tuesday 5/17 and Evan advised me that the mechanic had started someone's car and would look at mine next. I received a text on Friday evening 5/20, to review the report of what was found. I denied repair and asked if I could come pick up my car. Evan advised me my car would not be available to pick up until Monday, 5/2. My husband and I drove by on Sat 5/22 and the car looked ready for puck up. Workers were walking around and was not concerned and offered a what do you want until my husband reached the mechanic's garage parking lot. My husband was the led to the office to pay for the diagnostic and given my car. I feel lied to and miss-represented and if my husband had not been there I would still be waiting to get my car, I am now the 3rd female family member to be treated will ill intent by Nimnicht and you have struck out. It felt all wrong and all the sings where there, and I should have listened to my family. By the way, that new transmission replacement was a lie also. the miss fire was the fuel pan that you were willing replace, which I was willing to do. You almost got me. Whew, Farewell!!!

Excellent customer service. Staff worked as a Team to get me squared away in a new vehicle. They responded to my online inquiry quickly, got me out for a test drive, and made the sale as efficient as possible. Special thanks to my salesman Luis for helping me out with everything.

My car buying experience expectations have forever changed!! Cam Morgan was so helpful and professional and made the entire process as smooth as a camels hind. Definitely will be recommending my friends and family his way because I know he'll do the same for them. Salute, Cam!!

They have a great selection. The customer service is awesome! They were super attentive even though I didn't buy a car.

I recently had my 2019 Suburban repaired at the collision center. Not only did they move heaven and earth to meet a personal deadline I have, but the truck looks terrific. The entire staff was friendly, competent and best of all, empathetic.

Terrible sales experience. My wife and I with our 1 year old went here to look at buying the 2022 Traverse. Upon getting here we were immediately attacked by sales. The sales man that got to use first didn’t even bother to introduce himself just went straight into what do you want. Now the car we were looking at was for my wife but he would not even want to talk to her even though she was the one buying the car. After explaining why we were there he took us right to his office and sat us down and offered us water. He then tried to get as much as he could out of us on what we wanted. He left and came back with another man a few minutes later wanting us to buy a used infinity. We politely said no and our salesman disappeared and said that he now had a new client and that he will get someone else to help us. A girl came out with a key a few moments later and walked us out to a new traverse unlocked it and asked us immediately if we liked it. No test drive no one showing us it’s features no information not even starting it. When we asked to test drive the car the girl made such a big stink and said that she would have to find the keys to another car. Now it was a warmer day than normal this time of year and my wife is pregnant and we had our 1 year old with us. The sales lady literally walked away and did not offer us anything in way of cooling off. We waited like 10 minutes and no one came back so we left and went like 15 minutes down the road to Gordon Chevy where we actually got treated nice. P.S. after actually getting good sales service my wife decided that she didn’t want the traverse instead we got the blazer and she is in love with it.

I was lied to by the finance manager who signed us up for a new truck when my company was in dire need. My team(3 people) was explained a payment plan program that we will be able to take advantage of if we bought a certain warranty. The guy lied to our faces and even showed us on the calender when our payments would drop so we can prepare for the winter time. Of course the bank has no recollection of any programs like that and I've left multiple messages. They don't really care. Not only that our sales person Romeo sold us the truck for over $9k more than what they had it listed for. I will never trust another car salesperson and will never get honest with them and ask for help. I got shafted by these people and it disgusts me that I even tried to establish a relationship afterwards so they can help me build my fleet. I have bought 5 new trucks in the past 5 years and never felt as bad as I did after this transaction. Shame on this business.

Had a great experience working with Louis Ortiz. We are visiting from Ky and had the transmission go out on our 2011 Silverado along with some other issues. This made it not cost wise to invest the amount of money needed to repair out truck. Lois found us a truck and worked with us on a payment we needed. GREAT JOB!!!!

Emily R. is fantastic and easy to work with. We have been working for several weeks to get me into the right truck. She always kept the lines of communication open and never pressured me into something I didn’t want. Working around my busy travel schedule was a challenge and I appreciate all of Emily’s dedication.

Cornelius was professional and knowledgeable. He provided great customer service and was willing to work within my budget. I will be sure to let others know to come see him at Nimnicht Chevrolet for their car purchases.

We have had an Outstanding personalized customer service at this dealership. Hans Ehrman was very professional, experienced, kind and did a great job trying to find the best deal available for us! Thanks Hans!!

Absolutely amazing experience! The sales team, management and finance department run a top notch operation. Mr. Garmin (sales manager) paired me with Nick (salesman) and finished off with Mr. Edwin (finance.) The customer service was superior from start to finish with no request or question left unresolved. Even with the current shortage of vehicles, the selection and options were extensive with no lack of quality preowned vehicles! If you’re in the market for a new car, truck or SUV this is your go to place and Nick is the salesman to handle your purchase hands down!!

I had the best experience purchasing my vehicle at Nimnicht Chevrolet. You can tell their sales team are veterans, to the Sales Manager Jose Montlouis treating me like family and a valued customer. I can say Nimnicht Chevrolet has earned my business for life!

Service department needs better management. Went in for an oil change......technician stated he topped off all fluids. Started my road trip to find out windshield washer fluid wasn't topped off. Things that are mentioned that they checked. They really aren't checking. When I purchased my car it also came with a wash during every oil change. That hasn't happened either since 2018.

LT greeted us Very Well. OUTSTANDING JOB of customer service. Jose was also OUTSTANDING and ensuring that we made a good deal. We look forward to buying Chevy always because of these gentleman at Nimnicht Chevrolet Jacksonville, Florida.

Nimnicht Chevrolet was an awesome place to purchase our new Suburban. We could not have had a better salesman than Luis Ortiz. He was there for any questions we had all the way until the purchase was final.

Charles was awesome and attentive! Friendly and very knowledgeable. He answered all the questions I had and made the car buying process easier than what i dealt in the past. Thank you Charles for your great service!

Hans Ehrman went above and beyond with customers service skills, he helped me buy a great truck and get a good deal on my purchase. He was very good with communication and helped a lot throughout the process.

I have been working with Jose Montlouis for a few years now, and he makes the car buying experience much easier. He knows what my preferences are and doesn't waste my time showing me vehicles that he knows I wouldn't be interested in. I trust Jose's knowledge of the vehicles, and I know he won't sell me something he wouldn't sell to his own family! Thanks for everything you do Jose and I will see you again in the near future!!!

love Nimnicht Chevrolet. I have bought a few cars there and wouldn't go anywhere else. Caden has always been my go to guy there and he is very knowledgeable and helpful. My experience at this dealership has been great.

This is the worst experience I've ever had at a dealership . Joanne my service advisor mis quoted service pricing and diagnostic fee. I also provided her with a list of things I needed quoted for to be fixed on my car. My quote was very vague and did not show everything that I asked for. My service advisor also stated that she would type an estimate up and send it to my email which I did not receive. I had questions on all of these issues when I went in to pick up the car but my service advisor was not there. Then after paying a ridiculous amount of $500 for an oil change and a non-completed diagnostic fee, I walked out to my car and noticed that there was Grease on both fenders of my car and no wash which infuriated me even more ,also plastic wrapping and paper still inside of my car. I went back in and asked if somebody had a rag so I could clean the oil off of my fenders and another service advisor came out with a wet wipe and wiped off some of the Grease from my fenders and said have a nice day without even apologizing. I was made to feel as if it was my fault that nobody cleaned up my vehicle after they got it dirty with grease! It doesn't seem fair to own such a nice car and to support Chevrolet and yet to receive the poor level of service. This will be the last time that I ever step foot on Nimnight Chevrolet property. I will also be letting people know not to do business at this establishment because it seems like midnight Chevrolet is more after the buck then taking care of their customer.

Shane, hands down, was the best! His kind, friendly, relaxed personality displaced all my existing anxiety along with his sense of humor. He made the process pleasant and fun! I highly recommend Shane!

I have for years compared going to a car dealership was like going to the dentist for root canal work. The mental pain was equal to the physical pain at a dentists. Until I met the guys at Nimnicht Chevrolet. Milton Smith was my Sales Advisor and he made it more like buy a car from a close friend. That was the same attitude from John in Finance, Paul in Insurance and Chandler at the OnStar desk. Great job to everyone, I know I will always say go to Nimnicht for your next car.

Must of the employees were friendly and attendant. Experience issues with the dealer network when I was in the process of closing my financial contract. This lasted about an hour or longer. The financial advisor was very apologetic for the issue that was out of his control. The individual showing me the truck technology was a bit in the rush and fail to show me some of the futures of the key fob and other accessories.

Cameron Morgan was the best sales representative I have ever worked with. He superseded my expectations when it comes to five star service. Definitely a true asset to your company. Thank you Cameron !!!

Beware of the so-called $2k market increase that they are trying to get people to pay. I can speak from experience and tell you that all dealers are NOT charging that. This dealer actually quoted me the highest price out of 4 different Chevy dealers and tried to guarantee me that they were the lowest. Search around and don't fall for their greed.

Great Customer Service! Car looked brand new upon return, washed and all! I was advised of a 2-day repair time and it turned into over a week, but EVERYTHING is difficult to get nowadays, especially car parts. Thank you, Nimnicht Chevy!

I would like to thank Nicole and the Chevrolet Team for serving my vehicle. I knew that the 97,000 miles service would cost a little more but I also knew that the service would be done right. Thanks and we will see you again for the next service; only a oil change 🙂

Service was great. Only issue was we waited for our vehicle and were never. Allen when it was finished. We waited almost 2 hours for an oil change and took our kids to walk around the lot. Upon walking we saw our vehicle. It was finished and parked. We have no idea how long our vehicle was done.

Craig was very helpful with my Tahoe purchase! He kept me informed on expected arrival date! He was courteous and thorough on purchase day. Made everything flow very well. Extremely happy with my new Tahoe!

Had the most amazing experience buying my Truck from Cornelius McClendon . He is an amazing sales person. Personally I have bought several vehicles all over the Untied States. And I think I finally found a sales person I will see over and over. Get treated like more than just a number when you buy with Mr McClendon .

Howard Roberts did an exceptional job at making my buying experience a smooth one. He's honest and takes customer service to a whole new level. If your looking to purchase ask for Howard.

Had to replace the ignition module on Malibu 2015. Rodney Aile customer service person was very helpful and knowledgeable about what happen to the car. Next day he had my car ready to go home.

I had a appointment to have my 2018 Equinox service with an appointment as well to speak with someone about buying it back who was Joe. The best and smoothest transaction ever!! Thanks Joe!! I now have a 2022 Equinox and I'm a happy Girl!!

Had a good experience at Nimnicht Chevrolet with Jordan van vactor. Super nice guy, He found me everything I was looking an then some. Need more sales men like him.

Erie Gonzalez was AWESOME!! From the very start of walking in. He welcomed me with friendliness. He definitely goes above and beyond to satisfy customer. I enjoyed my experience sooo much! Thanks Erie!!

First dealership should have advised customers if vehicle is going to take more than one day so proper arrangements can be made. Had to call almost at the close of business to find out if my car was ready. No one informed me it was through.

After weeks of looking for a 3500 truck with no luck. I called the dealership and they advised that they did not have anymore 3500. A week later the dealership remembered me and contacted me to advised that they are getting one in. They went out of there way to contact me. Everything went smooth and now I am a proud owner of a new 2022 Silverado 3500.. the employees worked hard especially Hans and helped accommodate my needs..

I was looking to order a new car from factory back in May, declined to order here due to their (un)fair $2k market adjustment and additionally $2k forced mandatory add-ons (highest in the area at the time.) I was later contacted by Travis with some high promises and suckering language. Right when I thought we were having good conversation about ordering he dropped out of communication. Other salesmen continued to call /text me about buying other cars though. Pretty annoying experience all around.

Was scheduled for a 9:30am appt wasn't aware my car wouldn't be looked at until after 4pm it was very inconvenient for me to have to pick my car up at 6pm barely making it because my car was going to be kept overnight without any notice from anyone in service I had to call in to find out my car is just being looked at and also was told the mechanic wasn't able to diagnose anything except for the block testing but sumhow my brakes are significantly in worse shape than they were than when I dropped my vehicle off the brake fluid was full at the dropoff but completely empty at pickup I m really not a happy customer at all Im very unpleased with this dealership. However I do want to say Ms.Joanne was very polite and helpful and her service was the only thing good about my experience yesterday. To whomever it may concern.

Absolutely love Nimnicht Chevrolet. I have bought a couple of cars there and wouldn’t go anywhere else. Caden has always been my go to guy there and he is very knowledgeable and helpful. My experience at this dealership has been greatl.

LT was the ideal salesperson for our situation: quick, funny, and efficient. Came in with an old POS and left very soon after decked out in a brand new car. Will be sending all friends and family to LT. Thanks for helping a small family get back in the road!

5 starts for Jordan VanVactor! Man I had just been down on my luck before I came to this awesome dealership with this awesome salesman! He got me into a great vehicle and it was a pleasure working with him.

I Loveeeee my Chevy family!! Alan in the service department is the BEST ADVISOR!! He always make my experience pleasant. I never have trouble at the dealership.

Howard Roberts my salesman, was wonderful taking care of everything! The insurance lady, the finance man and the tech guy were all wonderful too! Today I got my ‘67 vette back and it is sweet! Thanks to Matt Allison, Jim, Charley & Kenny for a super job. Nimnicht is the best!

I dealt with Cameron Morgan....It took me over 3 weeks to finally clear up my work schedule before I coukd make it to Nimnicht. When I finally made it after 4-5 canceled appointments truck I was interested sold the night before. Cameron and his Managers literally walked me through the inventory, I had never experienced customer service like that when buying a vehicle. I ended up leaving in my 1st brand new truck. Thanks Cameron

The service dept. staff are friendly and helpful. They make sure everything runs smoothly for the customer. Allen, my advisor, takes the time to explain everything in terms that you can understand.

The Team at Nimnicht Chevy did A great job . Making the process of the purchase of A new Chevy Silverado trail boss as easy as possible . All departments From Sales/Management/Tech department/ Insurance . I fill like they went above and beyond to make it clear to me that my satisfaction was there main objective . I would especially like to thank Moonie and the whole team for there help in this process.

if You you are looking for a knowledgeable and nonaggressive Sales Professional to help or assist with your car buying or search experience; I highly recommend Mr. Tunsill . He made my experience very comfortable and I appreciated everything. Normally I don't write reviews but in todays environment good service seems to be the exception opposed to the rule so i acknowledge it when I receive it. Mr Tunsill was exceptional.

Fantastic working with Blair to purchase my 2022 suburban rst. Easy paperwork quick customer service. 10 star dealer. They all so nice and friendly.

Very professional and helpful. There for a oil change and tire rotation. I was in and out in 45 minutes.. i drive past a dealership 2 miles from my house to go here because of their service department..

Needs to be a ZERO option The most horrible experience I've ever had with any dealer, extremely unhappy customer, the service department is a joke my vehicle was held there for 3 entire weeks with absolutely no work done to it and part we were waiting on could never be found I received excuse after excuse after excuse and disrespectful attitude not only from one of the girls who answers the phone (not lisa) but also the service associate Joanne was just rude dismissive and acted like she had a hair stuck up where the sun don't shine, and they will give you every excuse in the book to avoid allowing you to speak to a manager or supervisor will never be using this dealer again nor RECCOMEND it to anyone Update:!!! Got to be Careful with reviews the associates will literally call you in the day to call you nasty after you've already picked up your vehicle and are no longer they're customer off theyre personal phones ( Breach of customer confidentiality )

Jordan VanVactor gave the best dealership experience I could ever ask for. As a woman and a person of color, I felt respected, heard, and assisted beyond my expectations.

Top Notch customer service by our sales person Lasheena and the rest of her team at Nimnicht Chevrolet. Very professional and efficient, made for a pleasant buying experience.