New American Funding - Mt Laurel, NJ Century Pkwy, Mt Laurel Township

I had great experience dealing with Lauren Cella. She's very professional and patient. She took her time to explain all in detail and make me understand all the process. Also wanted to thank Zoey for her assistance and professionalism. I will reccomend Lauren Cella and The American Fund to everyone who wish to buy a home. Best customer experience ever

New American Funding (Michele Cardinal in particular) is a bank I highly recommend doing business with! As an insurance agent, sometimes I have questions with regards to client's upcoming purchases and she and her team are always quick to respond and eager to help! I have not had a client of hers complain about the service they have received from her. She is compassionate, caring, and goes above and beyond the call of duty! There are not enough words I can say about the level of professionalism I receive from Michele and her team! In my opinion, we need more loan officers like her to help meet customer needs!

THE WORST! Michele Cardinal doesn't return calls for days at a time and make excuses. Extended closing 3 times, only to find out, it was a problem that couldn't be fixed, and they should have known this! Very Unprofessional. Stay away they will only cost you money.

PLEASE READ BEFORE CONSIDERING New American guaranteed us we would close on time. Then they pushed back the closing. Not a huge deal on it's own it happens. Then unfortunately the seller of the house passed away two days before the closing date. We asked New American to extend our rate lock until we closed. They charged us $700 for every 15 days we had to extend. Although if they never pushed the closing date back we never would have had to extend. They refused to help us out at all with these charges. I can not recommend New American if you have any issues they will not have your back, and they will not work to make sure you close on time.

Worst lender I’ve ever worked with. They changed the closing date three times. The closing date, they came with more requirements - it is not a reliable company. Damien King and Tamara Golightly didn’t have the decency to apologize and help us to close. 6 weeks of wasted time.

Lauren was great. She was able to get us a loan when another company said they couldn’t, and she got us a rate far lower than I expected. She is very knowledgeable and easy to work with. She was quick to respond to my questions and made the whole process very easy.

Michele is absolutely incredibly! She is informative, precise and very good at what she does. She knows the ins and outs and puts her customers first - regardless of whether she makes a sale! We have purchased 2 homes using Michele and we would use her again in a heartbeat! We could reach her anytime of day via email, cell or text! She answered every question we had. Absolutely remarkable, the best in the business! Thank you Michele!

My experience with Lauren Cella from New American Funding was exceptional! She was easy to work with and very prompt with everything a very pleasant experience. I would recommend Lauren highly to anyone looking for a mortgage or a refinance.

Amazing experience with Lauren. She was very thorough helping us figure our finances on our first home purchase. I highly recompense this company as they also gave us the best rate on the market! Thank you guys!

My emails are constantly ignored. I am dealing with Zach who is so unprofessional in getting back to me and when he does it’s very condescending. I do not recommend this company.