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Credit union

Mutual Security Credit Union Progress Dr, Shelton

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3.9
Closed
Wednesday9AM–4:30PM

+1 800-761-2400

https://www.mscu.net/

12 Progress Drive First Floor, Shelton, CT 06484, United States

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    Mutual Security Credit Union Reviews

    E

    Erin Ballaro
    1

    I came here yesterday to get a replacement debit card and the people who work here were not professional and rude to me. I was told it would be $15 for a new card which I had no problem paying. The woman at the desk went to ask the other woman in the office next to me if it could be taken out of savings and she loudly and snottily said that she sees me in here all the time and I have to pay no matter what (which I never had an issue with), and I haven’t even been in the state for the month of April so I’m not sure who she’s referring to. The woman at the desk basically ignored me when I said thank you have a nice day. I also went in like a week ago to do a few things and was left standing at the counter for 10 minutes completely ignored by the people in the back until a group walked in behind me. Go to the Stratford branch they’re much nicer and more professional.

    Response from the owner

    Hi Erin, we're so sorry to hear you had a one-star experience with us. Member experience and satisfaction are our priority and the last thing we want to do is disappoint our members. Please give us the opportunity to discuss this further by emailing us at [email protected] with your preferred contact information. Thank you for your feedback.

    M

    Matthew Luna
    1

    They wouldnt calculate my pending transactions towards my available balance so they kept transfering from savings to checking to cover transaction and charge $10 each time they currently took over $40 in fees, i had to wait double time in line at western union because they put unwanted spending limit on account, closing account this week, dont enjoy being banged up with fees and treated like a child with a financial advisor

    Response from the owner

    Hi Matthew, we're so sorry to hear you had a one-star experience with us. We always aim to deliver great service and the last thing we want to do is let our members down. We’d like to learn more about your specific situation. Please give us the opportunity to discuss this further by sending us an email to [email protected] of your preferred contact information. Thank you for your feedback.

    B

    Brian Boniecki
    2

    No online services available, needs to be modernized

    K

    Keyandra Gray
    5

    I am happy and feel very confident that Mutual Security is doing right by there customers!! The Stratford branch has gone above and beyond my expectations and I'm very grateful! Thank you Lille Davis! for your warm welcome and transition with everything!

    E

    Elana a
    5

    Please correct your open hours on Google. Edit: Thank you for updating the hours

    Response from the owner

    Hi Elana, We’re so sorry that our hours weren’t correct when you went to take a look. We have updated and confirmed that the hours appearing on Google are now correct for our Shelton location. Thank you so much for bringing this to our attention and taking the time to give your feedback.

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    FAQs

    • 1. How to Get Access With Mutual Security Credit Union?

      You can call them at this phone number +1 800-761-2400. Or you can search for their website and fill out the loan form online.
    • 3. How to Get a Loan at Mutual Security Credit Union?

      You can search for their website and fill out the loan form online. If you are looking for payday advance loans, you can turn to iPaydayLoans for more details.
    • 5. What Can I Do if I Fail to Pay Off My Loan?

      You can communicate with your lender if you are struggling with the monthly payments. Different lenders have different solutions to payment respite. It is of great importance to check carefully before signing the loan agreement.
    • 2. Where Is Mutual Security Credit Union? How to Get There?

      Mutual Security Credit Union is located at 12 Progress Drive First Floor, Shelton, CT 06484, United States. You may simply check the map and find the best way to access it.
    • 4. Is Mutual Security Credit Union an Agency or a Lender?

      Mutual Security Credit Union is a Credit union. To make things easier, iPaydayLoans can link you with more than 100+ lenders over the internet. You can turn to our site to secure a small personal loan with no credit check.
    • 6. Does Mutual Security Credit Union Offer Bad Credit Loans?

      Yes, but if you want to get approved for a bad credit loan, we can help you out! Just turn to our online service to get a long term installment loan even with your low credit scores.