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Pawn shop

Music City Pawn Lebanon Pike, Hermitage

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4.8
Closed
Tuesday9AM–6PM

+1 615-432-2961

http://musiccitypawn.com/

3930 Lebanon Pike, Hermitage, TN 37076, United States

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    Music City Pawn Reviews

    D

    Dan Dean
    5

    Nice clean store with a good variety of jewelry, instruments, electronics, guns, and tools among other miscelaneous. The staff was polite and helpful. They gave me a great deal on some recording equipment. This place is worth the stop. You never know what you may find.

    Response from the owner

    Thank you for the positive review! We’re always happy to help!

    T

    TEXS
    5

    I have been coming to this Pawn shop for 5 years now. I stopped coming because the last manager always seemed sketchy(in drugs or something). I am a counselor so, I am pretty good at reading people. I stopped coming right before last Christmas. And honestly, I really missed coming in this pawn shop, so I took a chance a few weeks ago and stopped by. I met Dani, the new GM, and I absolutely adore this lady!! I've here now, 4 times, and she is always smiling and so happy!!!!! She is also very knowledgeable, and if she doesn't know the answer she will not BS you. I had asked about a guitar and she immediately got assistance. Pierre was also a sweetie!!!

    M

    Michelle Arnold
    5

    Came in in search of a nice piece of jewelry for my sister’s birthday and Taylor was the best in assisting me. He was very patient and answered each and every question I had with great knowledge. I believed he wanted me to find the perfect gift for my sister just as much as I did. 10/10 will be back, especially if Taylor is working that day.

    T

    Tiffany Pinkston
    5

    Taylor is the guy to go see My experience with this guy has always been very professional and gives me the most money for my products. He is very knowledgeable about the items you bring in and knows how to work with you and is very willing to help. Give that man a raise cause you dont have good experiences or high expectations from a pawn shop. He knows customer service.

    B

    Brian Inerfeld
    5

    Music City Pawn in Hermitage is fantastic Easy firearm transfers, great selection of used firearms & tools, great prices and very helpful & courteous staff. It's my go-to for firearms, firearm transfers & tools

    A

    Aubri Lasater
    5

    I came in and had absolutely no idea what i was doing in a pawn shop or what i was looking for. The moment i stepped in the place looked put together, everyone greeted me and i got the BEST help from taylor! He helped me pawn some jewelry i no longer needed but the service was amazing!

    E

    Erica Wilburn
    5

    I was having a bad day when I came into the store and I feel really bad because I may have been rude but Kobe still assisted me with a smile and never even let my rude comments affect him. His kindness is something that deserves a mention. Thanks for your help Kobe!

    G

    Gigi Beals
    5

    Music City Pawn is THE best pawn shop I have ever had the pleasure of doing business with. Not only do they give you top dollar for your merchandise, they have the BEST employees. Thank you Taylor Arnold for giving the best customer service EVER!!

    R

    Rachel Pinkston
    5

    My experience with colby has always been great. He always makes sure i get the most money as possible for anything i bring in and even comes to my truck to carry it in for me. He is a prime example of what customer service is. I definitely recommend going an seeing him.

    A

    Anthony Codespote
    5

    Benji HOOKED ME UP on a compressor and several tools for less than half the cost at any store. Serious deal. Took the time to check out the specs on the different options here with me and the stuff I got looks practically new. Love this place!

    K

    King Christmon
    5

    Great store! I came in looking for a new laptop and staff was there to help.Kobe was very helpful and knew a lot about all the different items i looked at and he helped me make my decision. Highly Recommend!

    B

    Brock Temple
    5

    Benji takes good care of me when evrr i come in hes super nice down to earth awesome customer service from him. I just came from there an left happy knowing my stuff is in good hands. Thank you Benji

    i

    ibrahim ishak
    5

    I got a great deal on a Samsung TV I’ve Been trying to get on a Black Friday. Turn out to get a better deal with Music City Pawn. Kobe was a great guy and did a wonderful customer service.

    P

    Paul Kaifas
    5

    This place is great, lots of cool stuff at really good prices. Kobe has been very helpful, very knowledgeable about the store products, and professional in his approach. Highly recommended him and this place!

    T

    TheJoshCrockett
    5

    So I was looking for a good deal on a nice bass guitar, and Kobe hooked me up! He worked with me and gave me a good deal on a nice one! I'll be back there for sure.

    J

    Jennifer Fetherolf
    5

    Kobe Christmon-Cowan absolutely ROCKS !! He's the absolute best person I've EVER worked with when selling me some gorgeous jewelry. He'll be my FOREVER go-to guy from here on out. THANK YOU KOBE !!

    J

    J DA SMOOV 1
    5

    I had a smooth experience at music city pawn shop assisted by Taylor. He was as helpful as he could be, I really dig the vibe. Will be back again!

    J

    Jay Finney
    5

    My Local pawnshop. I always pop in to see what they have. Staff is always helpful and friendly. Benji helped me out today. Great guy.

    G

    Gerald Messier
    1

    Guy at front counter might just be the rudest person I have ever encountered in a pawn shop and that is saying a lot. After calling this guy out for being disrespectful to me, I get told by him that respect is earned and not given. Apparently being a returning customer is not enough earn his respect and be talked to in a respectful manner. I expected the manager Patrick to handle this problem but said nothing to his employee who shouted at me all the while I was trying to have a discussion with his boss. I have bought a few guitars there in the past but won't be buying anything there ever again.

    Response from the owner

    Mr. Messier, We’re very sorry that you were dissatisfied with your interaction at Music City Pawn. As you can see from our 4.8 rating with Google, customer satisfaction is very important to us. After reviewing the video, I do see that the employee you dealt with had plenty of opportunity to de-escalate the interaction after your dissatisfaction with the offer. Please be rest assured that this issue will be addressed with him. We understand that we often deal with customers who are having a rough time and it is our responsibility to be empathetic to those circumstances. As for the actual offer…we do believe that it was extremely generous. You bought the guitar for roughly 50% of the fair used market value. You got an extremely good deal. You were then offered 75% back your total investment, including the case, which was also very generous. We do ask that you try to be aware of the positive interactions and more than fair treatment you’ve received in the past. If there is anything further we can do for you don’t hesitate to reach out. You can call or email. Thank you!

    S

    Shane Lewis
    5

    Kobe is excellent and exceeds all expectations in his role as pawn store employee. He always has a positive attitude. He adapts easily to rapid change in the shop and works well under pressure and with other team member. He is detail-oriented and completes tasks in a timely manner. Overall he’s great salesman of them all at Music City Pawn in Hermitage!!!

    M

    Mike Mash
    5

    I came in just looking around and was interested in a soundbar. I found some help from Taylor. He was very knowledgeable about which brands were the most reliable even if they were used. He seemed very earnest and sincere in his approach. I’d recommend this pawn shop just off the strength of him. If everyone else is operates anything like my experience this might be the best pawn shop in the city.

    B

    Brandon B
    5

    Benji at Music City Pawn in Hermitage was extremely helpful while assisting in my purchase. I had some performance questions about a piece of audio equipment I was going to buy, and he went above and beyond by researching and found out the answers I needed. I will definitely be returning!

    H

    Harrison Lawler
    5

    Just came in browsing one day, and Taylor talked me into getting a new soundbar speaker. One of the best purchases I've made in a long time. If you have any questions this guy is the man to ask. Very patient, polite, and respectful. Thanks Again Taylor.

    W

    We Working
    5

    I came in to purchase a necklace for my sons birthday. The kind young man Kobe helped me find exactly what I was looking for! Made my sons birthday a very very special one. I’ll definitely be doing business here again thanks to this young man!

    R

    Ryan Swindell
    5

    I went in here looking for a gift for my wife and Kobe helped me find the perfect ring to surprise her with! Definitely will be coming here again. Kobe seems to be a solid, genuine guy!

    R

    Richard Rouse
    5

    Started shopping this pawn shop a month ago, all the staff are always courteous, respectful and friendly. That is unique to pawn shops but they seem to always have the tool I am looking for, and for a few bucks cheaper than I would otherwise expect. They have a wide variety of merchandise but I buy tools here and when shopping a used tool, this is now my first place to look.

    V

    Viola Williams
    5

    Benji is the best! So helpful and nice and honest! When I came in he gave me the run down of what the best price in this market would be! Keep up the great work and Benji keep being you!

    N

    Nick Taylor
    5

    Great store with great service and excellent prices. Kobe is a great and has great customer service, also Palo was a great in helping me find my birthday present from my wife.

    c

    cameron klotz
    5

    Had a great experience! Kobe was very approachable and helpful! I got a very nice Tv for a reasonable price! He was very helpful and made my experience a great one I will be back!

    R

    Ryan Nelson
    5

    Kobe and Dani are amazing. They truly care about their customers and I'm extremely satisfied. A+ all around. I highly recommend Music City Pawn - Hermitage.

    M

    Michael Riley
    5

    Bought a great At sight for an amazing price! Staff was very nice and helpful. Didn't even ask for a discount and they told me the best price they could do right away. This was awesome because I would have been happy paying for the list price. Great pawnshop!!

    C

    Crystal Wilson
    2

    The employees (excluding manager with fancy mustache) are pretty cool people; honest, always decently friendly, & they really try to pay you as much as possible when you're pawning an item. Now-- that fancy mustache manager is an entirely different story. He low balls EVERYTHING, bases his offer off of the LOWEST sale price on eBay, barely wants to give you sh*t; & God forbid you're pawning an item that is already out for sale-- you'll barely get sh*t, if not all. Example: On one occasion, I took in a expensive humidifier/dehumidifier air purifier that was in great, barely/rarely used condition. Brand new, the price ranges from $200-$250-- he refused to take it; told me the ONLY way he would accept is if it was brand new in the unopened box; & then he would only offer $30. His reasoning? He had already had one for sale. I had expressed to him that at that moment I would accept ANY offer, even said just $5.. I was extremely desperate; he still refused to pawn it. You'd think ANYONE would do it for that.. Especially considering I'm a regular customer on both sides of the business, I pawn & purchase frequently simply because it's the closest pawn shop to me. In conclusion, if you are needing to pawn something & want the best bang for your buck, I honestly suggest going elsewhere. I'd like to say I won't be back.. but in all reality due to the conscience of distance, I will be lol.

    R

    Ross Page
    5

    Benji was great! He is very informative on all the products for sale. He helped me in making my purchase easy, and was polite as can be.

    L

    Lauren Phillippie
    5

    Love Dani! She is AMAZING!! She makes the pawn shop even better to visit. Always very fair! And tries to work out a deal so everyone is happy

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    FAQs

    • 1. What Is the Contact Information of Music City Pawn?

      You can call Music City Pawn via +1 615-432-2961. You can access our online loan marketplace to submit your loan request as well.
    • 3. How Can I Obtain A Loan At Music City Pawn?

      You can submit your loan request on their website. If you need further assistance, you can always visit our online loan platform and choose between various loan options to get payday advance loans.
    • 5. What Will Happen If I Failed To Pay Back My Loan?

      You can always contact your lender if you have issue paying your loans. Your lender may adjust the repayment due dates for you to fit your financial situation at the moment. If you default on your online title loan services, you may lose the possession of your vehicle.
    • 2. What Is the Location Information of Music City Pawn?

      Music City Pawn is located at 3930 Lebanon Pike, Hermitage, TN 37076, United States. You can look for their store address on the map software and get the support you need from them without any hassles.
    • 4. Is Music City Pawn An Agency Or A Lender?

      Music City Pawn is a Pawn shop that accepts all kinds of loan requests. You can visit our online platform to get various loan services including installment loans online. In addition, iPaydayLoans, as an online loan service platform, can link our customers with our online partner lenders to get dependable loan services.
    • 6. Can I Get Loans With Unpleasant Credit Background from Music City Pawn?

      Yes, it is possible to apply for loans without perfect credit score such as personal loans online from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit our online platform to get instant loan quotes with friendly requirements.