Mortgage Solutions Financial Addison Keller Springs Rd, Addison

If I could give them zero stars, I would..... My mom bought her house in November and went through Mortgage Solutions. Since then, her payments are being cashed by Mortgage Solutions before due date but the payments aren't being applied to her account. She keeps getting phone calls about missed payments and that she is going to be sent to collections but yet she has proof her checks were cashed. Nobody can seem to help her and she just keeps getting passed from one person to another. We will never recommend this company to anyone looking to finance their house.

Robert Stern and Pilar Enriquez of Mortgage Solutions Financial we’re exceptional in assisting me with my VA home loan. They both were very professional and knowledgeable of how the loan process works. My total experience with Mortgage Solutions Financial was that of a trustworthy one. I would suggest to anyone that is In the market of buying a home to give Mr. Robert Stern with Mortgage Solutions a call. This is truly a five star company all the way! CE

Robert was great! He's a true professional that doesn't worry about him and wants to ensure you understand what you are getting into and also if it is in your best financial interest at the time.

Caleb was great! He went above and beyond to make sure we understood the whole process of purchasing our home. He was available to answer questions and provided honest feedback whenever we called him. He also made the process as easy as possible. Would definitely recommend Mortgage Solutions, ask specifically for Caleb Lutsch!

We worked with Robert Stern for our mortgage loan and could not be happier with the experience. He made what would seem like a complicated process very seamless and did everything to make sure we had the best deal. I recommend him to anyone.

We loved working with Caleb at Mortgage Solutions. He was absolutely wonderful. He answer ALL of my questions (trust me I have PLENTY) and always got back to us with all the information needed. He was very knowledgeable about everything and he always made sure we were in the know of every step and next step! This made us very comfortable. I am very glad that we had such a smooth and quick experience with him assisting us! He will mos def be getting our fam/friends referrals moving forward!!

Robert Stern and his team provided my husband and I with extraordinary customer service. My experience trying to buy a home have been very difficult and tedious with an end result of being denied. However, Mortgage Solutions turned all the negatives into positives; they delivered! Robert kept his word, answered my calls (even after hours), he was knowledgeable, and so professional. We CLOSED DECEMBER 30th, the day he originally set for us and he got us more than what we expected in assistance from the State of Texas. I'll recommend this Company to anyone, definitely deserves five stars!

Rob, Thank you for your expertise on Lender homeownership process. We are so very pleased with our new home. During this COVID Pandemic most financial institutions are not so easy to work with nor quick to close loans, though interest rates are at an 30 year all time low. We are so very happy to have selected Mortgage Solutions as our lender, from The best realtor to homeowners insurance selection, Your process has given us our dream of homeownership. Thank you for all you do for our communities. We love your Friday, Heaven97, 1pm radio broadcast, giving guidance to all on obtaining the goal of homeownership. Your staff is very courteous and having direct information from you could not have been better. Thank you again for your patience and goodness. May God continued blessings be with you.

I just want to say that our entire team of experts were there to assist from day one! They were all so helpful, and eager to assist. Now, we did have our mortgage broker Robert who was awesome! I can't even put into words how he went above and beyond to help make this process smooth. I can honestly say that I will refer my friends, and family to him.

I just want to thank Caleb and his entire team for helping me find the perfect first home! They made the entire process seamless and hassle-free. I was so worried that I wouldn’t get something done in time, but they assured me everything would be fine and always kept me updated. I was absolutely blown away with how effortless they made purchasing my first home feel! I am a loyal client for life!