Mitsubishi at Barnes Crossing MS, Saltillo

Chris was exceptional! Great guy and great salesman. He wasn't pushy and told us our options. I will leave quickly if sales people are too pushy. He was super knowledgeable and so nice. Highly recommend the dealership and especially Car Dude Chris!

Had been looking for a vehicle for a while. Stopped in at Barnes Crossing Mitsubishi and met my salesman, Justin. He was very personable, sweet, and did whatever he had to do to help me find what I wanted. Was very attentive and made the process very smooth and easy. Will know where to go from now on for a ride! Thanks BC Mitsubishi and Justin!!!

The employees are extremely helpful as well as nice. I love the car I bought, the process was fairly fast and stress free. I would recommend this dealership to anyone.

Purchased my 2022 Outlander in Nov of 2021 with Car Dude Chris😁 He is a terrific salesman!!! March 2022 I had a cosmetic accident where I scratched my wheels. The guys in Parts & Service went above & beyond to take care of my issue! QUICKLY! They were very nice & helped me out more than they even know! So happy to of purchased my Outlander with some very OUTSTANDING PEOPLE! THANKS BC MITSUBISHI😁 You guys are AMAZING!!!

I was needing to purchase a vehicle for my growing family so I reached out to Kendrick and he found me exactly what I needed. So thankful for Jared for taking me on my test drive and Chris for allowing my son to be himself as I completed my paperwork! Awesome and friendly staff!!

Shout out to April for handling all our online questions & to Chris our sales rep. They did an awesome job handling our situation & making sure we got the vehicle we wanted. Thank you

Customer service is not the best when you need something important done to your car. The service area needs to be replaced with people who know what they are doing. Hard to reach any one when you actually need them...either do not answer the phone or the receptionist says they will call you back but they don't. I do not believe I will buy another vehicle from them. Disappointed from Tupelo Ms

It wasn't until a week after i purchased the vehicle that i noticed the clear coat was peeling off the roof of the car. The warranty covers the mechanical aspects, not the paint as far as i know.

The entire team at Barnes Crossing Mitsubishi was amazing! Jose, our sales guy, was phenomenal and it was only his second week on the floor. He is a pro already! He took care of us from start to finish and made sure we walked away happy. This is the third vehicle from this place for our family and we will definitely be back! Thank you Jose and the entire team!

Salesman and staff were absolutely amazing!!! They worked relentlessly to help me in my new suv purchase! I highly recommend them to anyone who is looking for for A-1 service and such a great selection of vehicles to choose from you will find a wonderful ride for your own, no doubt 😉 👍

WORST experience at this dealership! Bought a car and less then 2 weeks after purchase, transmission went out and I called my sales person, Dewayne and he was EXTREMELY rude to me! He showed NO care and was no help! All he was worried about was I was bothering him, when he was at a ball game with his kid! They did not call as they said they would to see what could be done about refunding my money and getting me something else! The sales staff is rude and only care about you, when you are looking them in the face buying a car. After the sale they do not back up the vehicles they sale! I will NEVER be back there again!!!!!!! Do not use this dealer!!!!

Chris Morgan and Chris Hassan were AMAZING! They were very nice, informative, and made me feel like they truly had my best interest at-heart! I would HIGHLY recommend Barnes Crossing Mitsubishi!

Extremely impressed with the service advisor during my oil change on how everything was handled and presented to me from start to finish!!

Bad sale man and gm they sold me a Mercedes Benz with no Dem lights they make there own prices up on cars after credit check kept calling me to bring car in for service never fired nothing only made dashboard read error they was sabotaging it on purpose they had to give me my trade in back going to Memphis to get a real Benz lol they want the car for there self to make them feel important driving to lunch in it ml350 black don't buy sold to me 20,000.00 at 120th MLS sold to person before me 17,000 at 74,000 miles the paperwork was left in glovebox lol

They were very polite and courteous. If no one else can then see Dewayne he's the man 😊

Excellent service! The technicians at Barnes Crossing Mitsubishi are friendly, helpful, and knowledgeable. These gentlemen were very courteous while I was having my oil changed in my vehicle. Since I had such a wonderful experience today, I will now be using Barnes Crossing Mitsubishi for all of my automotive needs.

Learned my lesson after many failed trips. Tire pressure was low and was told nothing was wrong with tire. Immediately took to another tire place after pressure went from 36 to 22 in an hour. Flat tire and rim broke. I recently like an idiot went back to have my spare tire taken off and fixed tire put back on. I was told they dont do this service. After i bribed them i got my tire switched but now with a broken pressure sensor, missing lug nuts and center plate busted. Hopefully they didnt crack my rim again.

Kendrick Vaughn is an amazing general manager. He has a great crew of men and women. Very impressed will the enventory and the service. Top notch facilitie

Thanks for your generosity and customer service skills. I've been buying new cars for 40 years and never received the service that I received at your establishment. Thank you and God bless.

Excellent happy with the people that help us with our new car

Amazing customer service, from start to finish. These guys were great today!! Even helped me find my key in my filthy car!!

I had absolutely the best experience at Barnes Crossing Mitsubishi in Saltillo. They went above and beyond, and exceeded my expectations with the whole car buying process. Chris M. and Haley H. were both exceptional. So if you are thinking about purchasing a vehicle, pay them a visit!! You won’t be disappointed!!

Very great atmosphere! All departments make sure you’re being taken care of the right way. Very kid friendly. Datarius, one of the Auto sales Rep, was very patient and understanding. He explains everything throughout the process and eager to know about your thoughts/questions. He’s very optimistic and ambitious about his sales (the client’s dream car). He definitely goes above and beyond to satisfy his customers. He has a very great attitude about everything! I enjoyed working with him once again. Thank you for everything & keep up the good work!

I just had oil change, air filters changed, and tires rotated. They were very helpful and extremally nice. It was also done very quickly so I didn't have to sit all day like I do when I go to New Albany Barnscrossing. Definitely will go back there.

Chris is a wonderful salesman! He was very full of information that I needed to know about my new SUV. He was very kind, funny, nice, and full of energy! I highly recommend him..

Anthony Murphy of Barnes Crossing Mitsubishi is not only unprofessional but also incompetent in his position as service manager. In his own words he told me he was unable to determine what was wrong with my vehicle. He then further explained that he was just replacing things at random to see if it worked. This was, of course, at $250 deductible per attempt, and including replacing items that have just been replaced. Furthermore, he was incredibly disrespectful and rude and bothered that he was expected to actually answer a customer phone call which interrupts his conversing with fellow team members. His final suggestion to me was to find a service company that knew how to fix my truck, because he could not figure it out. I would suggest to everyone to take Anthony’s advice and not bring your vehicle to him but take it to a service department that can actually help you.

Me and my wife bought two new vehicles from here, where it was already established to bring my truck back for service so no big deal. I was told to drop my truck off Friday morning and they would call me, no call Friday so I call them no one can tell me anything, I call Saturday I’m told someone will be calling me shortly by the end of the day no call so now Iv got to go all weekend without a vehicle, how hard is it to call and explain what’s going on to your customer?? Did I buy a bad truck? Is there major problems I don’t know cause apparently the sale is the only thing that’s important. Don’t know if everyone at the store is this this but will be having a hard time going back.

Haliey I first and foremost want to thank u for getting me in touch with the right ppls. Mr Murphy I definitely appreciate him as well as Jordan for helping me get my car taken care of even though I had to wait a couple days it's nothing like having your own car!

Chris very nice an helped me get the car I love Thank you so much. I would definitely recommend to people

Service dept. was really bad having to wait 3 to 4 hours to get something fixed. Even if you had a appointment. Sells people was really nice.

I was having a hard time getting a good quality vehicle until Kendrick (general manager) came through for me! I thank him so much for taking out the time to find a vehicle that met my needs and exceeded my expectations! He really understood what I was going through and went out of his way to make sure I was satisfied with my vehicle! Thank you Kendrick!!!!!

Another great car buying experience! Chris Stephens and staff were professional and delightful to work with. This makes number #4 for our family and we will be back!

I am always super satisfied when I come to purchase a new vehicle. They made this purchase quick, fast, and easy. Thanks to Ken Vaughn, John Elzie, Darius Shinault, Dewane Walker, and the rest of the crew.

The service here is terrible. You only get “good & helpful” service during the buying process. This car has so many hidden issues. Got the car in November and still have a horn that doesn’t work after multiple trips to get multiple other issues fixed. Save yourself the trouble and get a car elsewhere.

I’m thankful that they just didn’t go ahead and do my alignment without tell me the things that need to be done. Before they can do it. And I will be returning only I find the parts.

Fast, nice people, got the job done and we didn't have to wait very long, any questions we asked they could answer with no hesitation

My mom went to Barnes Crossing and had a phenomenal experience! She was so happy with their service that she insisted I drive from Waco, Texas to buy from these guys! I am so glad I did! Everyone was friendly and helpful. The trade in process for my car was simple and smooth. Tucker and Dwayne were extremely knowledgeable about Mitsubishi and diligent in their attention. They made the buying process fun and easy. Eric handled all my paperwork and answered all of my finance questions. He made sure I understood everything and even gave me some great tips on how to improve my credit score! Overall this was a fantastic car buying experience! If you are not buying from Barnes Crossing Mitsubishi you are making a mistake!

I recently bought a 2022 Mitsubishi Outlander from this dealership. From the very first email to driving out of the parking lot, every interaction was professional, pleasant, and frankly awesome. This was the easiest automobile transaction I have ever had. When we pulled up, the vehicle I expressed interest in was already pulled to the front. Darius Shinault greeted us immediately, made sure the vehicle was open, he was available to answer any questions before we were ready to go for our test drive. After we went on our test drive, we were told to take our time and look over the car as we needed. There was absolutely no sales pressure. Frankly when you have a good product, it will sell itself. Once we decided to purchase the vehicle, we were given the information regarding the process. We met the manager, to make sure we didn't have any additional questions or concerns. While waiting, we were notified of what was being done,not only with the financing, but also the vehicle. Final step of the deal was meeting with Chris to sign paperwork. It was all pretty seamless. I definitely would come back here in the future. Huge Kudos to a team that made a normally drudgerous process a pleasure! Betty E

So far I have not had a bad experience. Everyone has been nice. I did have to take my vehicle back and appointment is set to fix the issue. Not their's or my fault but completely covered under warranty. They were quick and efficient at checking my vehicle out and diagnosing the problem. I will continue to deal with any Barns Crossing in Tupelo MS.

Everyone is very friendly and helpful. They also work on cars that are not Mitsubishi,which is great.

We recently stopped by the Saltillo location and had a absolute horrible experience, after explaining we we're involved in a car accident and we're on a deadline of getting into a suv, they only showed us 5 vehicles over a 4 day span, none of which were in our $400 monthly payment range, which we explained that we were not going above that amount, yet they repeatably tried pushing vehicles over that price range, and wouldn't listen to what we were looking for. We felt as though they were just tagging us along with the intention of us caving and giving into something we didn't want and a price we didn't want to pay, we even did our own research on the vehicles and most were above both KKB and NADA price. In our opinion, we wouldn't recommend going to this location.

It was a service that I had not ever experienced from a car lot at all. We never got to look at the cars on the lot . We was offered one car that did not run right and had a smell to the back seat no room for my husbands medical equipment at all he is disabled from.a stroke. He had a flyer from the mail that he would receive a prize and was told they would be brought to him to choose his bit wasn't . When I said not buying the cat they tried pushing it on me any way

This is the second time I've made an appointment for services through the service department, only to be turned around and be rescheduled at the door after traveling an hour to get to the dealership. I think the people are friendly and the service work is great, but gas is $3.00 a gallon and mileage cannot be returned for last minute cancelations. I wouldn't treat them that way as a customer. I expect the same.