Barnes Crossing Kia Tom Watson Dr, Saltillo

I had a great experience with Barnes crossing! They were very patient and attentive. Definitely should see Justin Kitchen or Jay Wells !

I love the place. It was clean and the representatives were very nice and straightforward. The rep kept me updated on every detail that I needed to know about my my car and gave me advice/recommendations after my car service was finished. I waited for about 15-25 minutes and my car was finished being serviced. This was my first visit and I came during the morning. I hope this review helps someone. They’re great!

Best car buying experience. Super quick and easy. Ryan was my salesman and he was thorough in going over all of the features of my new car. Service department was rocking and friendly. I know they will treat me well when I come back for an oil change.

I have had excellent service with Barnes Crossing Kia. I never have to wait very long and I don’t have to set up an appointment. I just go to the dealership and they take care of me. I’m in and out in no time.

The dealership’s website was up to date and honest about the vehicles condition, features, and price. I was able to walk in, show the salesman what I was looking for, and be taken directly to the vehicle for a test drive. No upselling, no pressure. After the test drive and inspection, the purchase process was quick and easy. Special nod to our salesman Boston, for his assistance and follow-up. All of the staff was friendly, the dealership was clean. We shopped at several lots looking for the right car, but we only found it here.

Service department staff are very personable & friendly. I get right in & am out in great time!

We could not have had a better experience purchasing our Kia Telluride. As soon as I contacted the dealership online about our interest Katelyn gave me a call to clarify and started updating me on a regular basis. She is a great communicator and when the one we wanted was coming in on her day off She handed the information we had discussed over to her colleague Cody who handled the process from there! He was exceptionally helpful, making the purchase easy and introducing us to members of the service team as well as teaching us ( with great patience) about the tech features and setting up our preferences before we drove it off the lot. Both have touched base with us to ask if we needed anything —additional coaching.?— And I’m sure we will as it is loaded with great features. Great teamwork and customer service! Thank you!

I just traded in my vehicle at Barnes Crossing Kia and they were great people to work with! The sales rep Cody is wonderful! I did not feel like they were trying to get every penny out of me. They were very honest and gave me the best deal! Greatly recommend this dealership to anyone looking for integrity and honesty!

From my understanding at Kia is where nobody walks away but the way Jeremy Kent reacted on yesterday as if we were not good enough for anything on “His” Kia Lot even though a car was purchased or should I say financed he still acted as if we were low budgets

Devan has been very helpful on this visit and previous visits. Thanks for great service Barnes Crossing Kia

First time buying a car at a dealership and I was nervous about the process and everything I have to go through but Ryan Pounds along with his colleague Jerome Witherspoon did everything they could to help me get the perfect car, the perfect deal. They truly understand what I was looking for & what I can afford. They were wonderful! It was a pleasure doing business with them and all the staff were really nice and helpful as well. I am so glad I went there and definitely would recommend it to anyone. I LOVE MY 2021 RIO S! 💯🙌😊

It was the most pleasant experience! Kimani tour-guided me to the right place & it’s was educational & informative! I haven’t bought a car since 1996 from a dealership I’ve always bought used cars & made them New again! I’ve never been into new Cars but this was an awesome experience! I was wowed! Thank you all so kindly for the wonderful experience!!

Mr. Ryan Pounds took care of me and mine with exceptional service. I'll be back for a Stinger GT and I have sent several family members there. Ryan helped all of them with what they needed first and wanted wasn't far behind... Appreciate it sir.

I gave them a call regarding my hood not releasing and was told to come have it diagnosed. Stopped by after work and within 30 minutes they had the cable adjusted and I was on my way. Excellent service.

To Mr. Joe Marshall, I had the opportunity to visit your BC Kia store in Tupelo, MS. I encountered a wonderful sales group that included Kimani, Dell, Patrick, and Vincent. They personified customer service. In my many years of working in corporate America, it was my job as the leader to set the tone for my team members. For me that meant providing superior customer service. The leader at this facility has no clue as to what that means. He was very smug and has an asinine attitude toward doing what is right for the customer. I purchased a vehicle on Saturday and returned it on Monday because it was damaged internally. I would recommend this establishment because those guys mentioned were trying to do the right thing. Be advised not to deal with the general manager Jeremy! He cares nothing about the customer, just his numbers. He was the catalyst of my bad experience.

Had a great experience with BC Kia everyone was so kind and helpful. They went above and beyond to meet our needs.

The customer service was great!! They took less than 30 minutes to complete the service and were super polite!! Thank yall!!

Barnes Crossing KIA did a great job and treated me well. The waiting are/facilities were clean, modern and comfortable. Thank you.

Everyone is nice and very helpful, we enjoyed our experience with BC Kia!

Takes very good care of their customers! Best warranties, great pricing, and Carleena was very attentive/during my service and even walked me out to my car.

Service was quick and I was given details on things that needed tending to in the near future. I would have liked to have been told that the price of the service had increased since the last service.

John Brad was my salesman and was very patient with me. I made multiple visits to the dealership before deciding on the right vehicle and we traded with no haggle. Great experience and great people! Would recommend them to anyone wanting a vehicle!

Great service department! Had issue fixed under warranty and new brakes done. Great job and very helpful! Will definitely take our Kia Sorento back for service next time it’s needed.

The hospitality and customer service that I received from kia in Tupelo was outstanding. Everyone was so nice and helpful. They worked with me until they made sure that I walked away with a brand new car. I really appreciate everything they did to help. Big shout out toMr. Ryan, Mr. Jeremy, and Mrs. Andrea. Thank you so much.

Service was great and they were very nice. I only give 4 stars because the oil change was expensive and there were no prices listed nor prices made known. Overall though the staff and service department are nice and helpful.

This was my first time purchasing a vehicle from BC Kia and it was a very pleasant buying experience and my salesman Mr.Cody Gore was very helpful ! He made sure to answer all my many questions and made sure to help me find the perfect vehicle! I look forward to doing more business with him in the future!

I leave this place very well taken care of each time.

Did a great job of respecting my budget and answering questions.

Quick oil change, free snacks & drinks too

From sales to service it’s hands down the best... I highly recommend them...I took my car in for a oil change and they found a issue and gladly fixed and took care of it to insure my family was riding safe...For all of my service needs I will always trust the guys at Barnes Crossing Kia

They get the job done fast and have great sales reps

Barnes Crossing Kia is way too expensive. Over $700 for a hud assembly. I will take my business somewhere else going forward

Great cars, friendly staff, and fast service.. yall go see these people..they will hook you up!!!

I bought a 2022 Kia Seltos. The staff was really polite and got the job done fast. They do financing too at good interest rate. Check out the dealership if you gotta get a new one.

Justin Kitchen sold my husband and I a beautiful 2023 Kia Sportage a few months ago. I am still in love with my car. The customer service at Kia Barnes Crossing is amazing and makes buying a new vehicle feel like a breeze! Oil changes here are so fast with no appointment needed! We will definitely be returning customers!

Katelyn Mathis went above and beyond to make a long distance first car purchase a breeze for my coworker! When other dealers wanted to price gouge him for $10k over MSRP, they took good care of him and delivered it too!! Great dealership and great salesman.

UPDATE ON MY EXPERIENCE: i previously posted less than satisfactory review on an issue i had with this establishment, regarding warranty issues with an engine replacement, among other situations that left a very bad experience in the wake of my using this dealership for my repairs. Less than 24 hours later i recieved a phone call from the service manager inquiring as to the details of my experience. She was extremely helpful and prompt, and resolved my issue with no problem, and was very thorough in explaining the details of warranty coverage, service department ettiquette, etc. Had i had the opportunity to deal with ms blankenship directly from the beginning, i can imagine my experince would have far better and above expectations. I felt much better after speaking with her, and in the event that i, or you, would have any issues or questions about their service, i would accept nothing less than speaking directly to her. I was not given that option initially, or i would not have had a reason to complain. But, she resolved the issue, in a very timely and professional manner, showing good representation of this dealership.

My review is specifically for the service department. I will be honest and say my journey did not start out great but something happened in the midst of the process that you don't see much of these day. Tes, the service manager reached out to me with a sincere apology and with genuine concern. She made it right. This is quality service. The way she handled everything was very professional. While I would love to give a 5 star review just for actions alone that wouldn't be honest. All in all don't hesitate to get your Kia serviced here but if you happen to get to work with Tes exclusively your experience will be that much better.

They Scan my car to see if everything was working properly. And saw I needed 2 tires and brakes, While in for oil change..... Got all that fixed, great place to take car

I had a concern about my 2020 Kia Sorrento, I pulled up to the shop and they got me in and out within 20 minutes and hooked my vehicle up to the computer to make sure everything was good, and eased my mind about what I thought was wrong come to find out everything was great!! They all very nice and will take good care of you!! I wouldn't want to do business any where else!!

Great service each time I’ve been! Quick and easy to get in and out. Keeps you informed.

Ioved the friendly service, the vehicles were all nice so that makes it harder to choose from because most places only have one or two you like.Austin ,and Candace are always willing to help you out.

I’ve been to Kia a few times over the last few months and the service was great! I was told by Auto Zone that I would need a new alternator but it actuality it was my battery once Kia techs looked at it. I was very happy to be paying a few hundred dollars versus closer to $1k! Thanks Kia

Great place. Had exactly what I needed and even arranged an awesome pay plan so I could afford it. Couldn't go wrong and definitely will use them again.

Absolutely excellent experience with Katelyn and Austin! Thank y’all so much for taking care of my husband’s Telluride purchase! Highly recommend this dealership, had the vehicle delivered to our house on the MS Coast and everything went so smoothly! 5/5!

*******BUYERS BEWARE****** My husband purchased me a 2022 Brand New Stinger. Day 2 I discovered the check engine light on. Only to visit Kia and find out they were aware of the problem and the part had been ordered. Before I purchased the car I was told it was in service being detailed when apparently they were clearing the Check Engine Code. The inside door door handle was not attached I visited them 3 times in two weeks and it was NEVER fixed nor checked out. Was told they had 3 more Brand new Stingers that had the same problem and they would fix everything at one time. Purge Valve was ordered and installed and on the ride home the check engine light came back on. I was then informed it needed a new part. I asked for a new car or my money back. Initially, they only offered me $4,000.00 when I was due back $8300.00. My husband then informed the Salesmanager he would take no less than what we were due. We did receive a Check of the full $8200.00 but if we were not consistent they would have stolen our money. We traded in two cars in Very good condition. We are without cars and received the worst treatment I've ever experienced at a car lot. Buyers Beware*********

By far the best experience I have had buying a car. The entire staff was respectful and extremely helpful. I am very happy with my new car and highly recommend everyone looking to buy a vehicle go to Barnes Crossing Kia.

My low tire pressure light came on and after checking my rear driver side tire, I saw that I had picked up a nail......thank you guys for patching it up and getting me in and out, and back on the road....Great service as always!!

Great and fast service. So friendly and professional. In and out within 30 minutes!

Highly recommend the service department crew, they are skilled, professional, friendly people!!

Barnes Crossing Kia is Wonderful. Everyone was very helpful. Tiffany McClain and the entire service department is amazing. Thank guys for your help

Everyone need to come to tupelo at Kia Barnes crossing cars trucks vehicles anything you want reasonable prices gas mileage anything come on down I give them 100

Service has always been Profesional and courteous

They were so nice and helpful. My car had a recall on it and I was in and out in no time

Friendly staff. Always take great care of my kia. They at checkout go over all the details of what was done n explain all issues of brakes,tire tread, fluids n much more.

Awesome Salesmen and staff! Jeff and Austin worked with us literally all day to get everything just perfect! 5 Stars!

Reached out to this lot about a vehicle to see if it was in stock and drove over an hour to get there just for them to tell me it had been sold. No call or text about the vehicle being sold, but I got at least 5 texts and emails verifying that I was coming to the lot.

This was my first time using their service dept. I was approached with a very welcoming attitude. The service I received was awesome! I would definitely recommend them to others.

Took my car in for an oil change on my lunch hour. 30 mins later I was out the door! Great job!

Was in the market for a new carnival. Found they had 2 of them. Was looking at one when salesman approached me, very nice and pleasant. Then I proceeded to look at the window sticker and they had priced it $5,000 over the MRSP. I questioned the salesperson on it said that was the market. I went ballistic, should not have. But he said if I did not like the price I was welcome to go somewhere else. This has got to be the most unethical and immoral car dealership I have ever been to.

Great bunch of folks. Great Car and great salesman Chris Borden

22kw DC chargepoint charger, fastest from Birmingham to Memphis

Our salesperson Hollis did an amazing job taking care of all the paperwork and even brought the HR3 over from another lot. Thanks to Kia for Kind, professional staff. Also coffee, popcorn and Game helped with the wait.

In and out with oil change in 30 minutes. Price was a little more than I expected but they did use synthetic oil

Always friendly and knowledgeable. If Kia doesn't make the part for your old car, they'll know where to get it. I'd recommend them to everyone.

Great customer service! Very Professional and Efficient!

I have bought 3 vehicles from Barnes Crossing Dealerships. My normal sales guy left to seek other opportunities. Bobby and Mr. Jerome a Barnes Crossing Kia made my latest transaction one of the best yet. Definitely fair and top notch group.