Mike Anderson Chrysler Dodge Jeep Ram of Rochester Main St, Rochester

They have been excellent to us we are thankful and grateful to them

The service department and general manager Kendra were horrible to deal with, customer service was nonexistent! I had my 06' ram 3500 in there to have a new motor installed...the truck was dropped off 4/19/2021 they took over a month to remove the old motor and it got worse from there, after having it 4 months Kendra advised me that her the "master diesel tech" couldn't put it back together and she subletted it out to hundts auto salvage without my permission, after 6 months the truck was finally finished on 10/8/2021...so I thought, it leaked oil from day 2....and now she says they don't/won't warranty the work....

They made our trade in painless. Love working with honest straight forward people. Thank you! This is our third Chrysler Pacifica van. The safety features and integrated luxury make this vehicle the best.

My car broke down over an hour from home and they were able to get my car in and fixed by the next afternoon so we could get back on the road, they even picked us up at our hotel since we didn't have a way to pick the car up.

Worked with Jacob and Christian to buy the truck we always wanted. Something powerful enough to pull a house down the road! This was my second truck purchase from this dealership. Transaction was smooth, fair price for our trade in , and every discount that could be used for our purchase was applied. We love our new truck and look forward to using it to pull our RV for many years.

Everyone I have dealt with here is very nice and respectful. Allen in the service dept is wonderful to work and talk to.

Express oil change, no appointment needed.....what a joke. They should change their sign to appointment preferred. I got there when they opened and was the first person in the door and was told that they couldn't get me in for over two hours. I wanted to keep my business there, because that is where I purchased my vehicle. Not again.

I can not post without giving a rating, otherwise this would be a zero star rating, This place is nothing more than extortionists, They do not know the rules of ownership. All they are out to do is make money off of you and lie to you, All i needed was a simple key pin to program a key to a car and they want to try and force you to tow the car into the dealer, charge you for a diagnostics fee and then charge you to make the key. They have no clue of what they are doing, I found every other dealership around they that would provide the pin code without issue, As long as you verify ownership of said vehicle!! all they are trying to do here is justify their job, and take your wallet for a ride!!! would never deal with this dealership ever for no reason what so ever!!!

I would highly recommend Mike Anderson of Rochester. I wanted a Jeep Renegade Latitude to replace the one I previously had. They found exactly what I wanted. It didn't come with a spare tire and they ordered one at no cost to me. Jacob and Christian were both phenomenal. Thanks guys for getting me in my new Jeep.

Went in for a Jeep Grand Cherokee, had lots of negative equity on my car. They were super friendly and helpful in getting me all the discounts they could to help me get into a new Jeep. The entire team we worked with were nice, helpful and great! Will definitely be using them in the future!! :)