Midland States Bank E Station St, Kankakee

I loved this bank and the people that work here are amazing. BUT, I had my identity stolen and all my money taken out of my account. I worked with Midland to get my card canceled and they assured me it was over. The next day more money was taken out, they told me it chargers that haven't shown yet and it was over. Then two days later my next paycheck was starting to be taken out of my account. If I knew this was going to continue I wouldn't have deposited my check. You guys handle this for a living, why could I get better advice from you or just stop giving them my money all together. I don't feel safer with Midland, and I'll change this message if things get better.

The staff is just very rude. When homestar switched from homestar to midland that was a mistake especially switching staff from homestar to new staff from midland. Just issue after issue and its very upsetting. They do not value their customers like homestar did.

If I could give this bank 0 stars I would. This bank as a whole is literal trash. They do not value their customers, instead they steal from them.

Atm is always out of order and their checking accounts don't work with apps like venmo and cashapp

The staff is extremely rude and disrespectful! I do not recommend midland states bank to anyone

Station Street location Monday 2/15 ATM cash withdrawal feature “temporarily unavailable”. The reason I got their debit card was to get cash when bank is closed! Had to drive to Kennedy Drive location to get cash. If certain locations won’t maintain their ATMs, TAKE THEM OUT !!!!!!

I bank at HomeStar and normally use the Bourbonnais branch or the Bradley branch today for convenience since I was in Kankakee I stopped in to the station street HomeStar. The 3 different people I had to deal with in the drive up was not only of no service to me, they new nothing of the services of HomeStar! I've dealt with HomeStar for several years and the only 3 problems I've ever had have all came from the Kankakee branch. I would recommend HomeStar as a whole, but I would NEVER use the Kankakee branch. From my experience, I could have driven to the Bradley branch, been treated respectfully, and done my business WITHOUT all the headaches the Kankakee branch has to offer! All the while, snickering amongst themselves behind the glass! If possible, take the short drive to Bradley and be treated right! If that's not possible, get a different bank and save yourself the headache!

if i would give this a 0 star i will because they was taking money from me and i am por and that just won’t to take your money they was trying to give me 1000$ over draft and i don’t have that type of money and they was rude to me and did not wont to take it off i only payed for one song and that trying to over draft me 1000$ don’t go here or your at rick of your money !!!!!!!!!!!!!!!!!!!!!!

-0 stars I’m completely disappointed with the employees they are so unprofessional and rude I will be changing my bank because of staff

I only use the drive-thru here, good service.