Midland Credit Management Camino De Ln, San Diego

This company does not care that you did not receive their letters, or that they set them to the wrong address. They just want their money. They don't care that things happen that aren't your fault and out of your control. They just become rude and demanding when you catch them in a lie of what they say is and is not in their control. Absolutely terrible for these types of companies to treat people this way!! And to top it off they saved my information after I did not give them permission to save it, and they processed a payment a day early that was not in the agreement! Absolutely terrible!

I chatted with Mark Forbes he answered all my questions quick and was friendly. He let me know what I needed to do to set up my payment plan on what I could afford and set it up were it drafts automatically which I like. Thank again it was quick and easy no problems

Spent multiple time trying to negotiate my debt to a reasonable amount. Nothing was ever done, spoke with supervisor/director for more than an hour and all they do is sugar coat everything. I know this company bought dollars for pennies and still had the audacity to act like they are helping me with this situation.

The conversation was very helpful. I felt less stressed and the situation was less scary! Thank you Linda L. and Rachel F for all of your professional kind customer service!

I loved being able to chat and get my issue resolves as I'm not always able to talk on the phone. I would like the option to be able to make additional payments as I can instead of having to change my plan.

I paid what I owed. For some reason they are extremely quick to take your money but if you want it off your credit report it will take months if not an entire year, and they blame it on the state you live in. I've been waiting for almost 2 months now since it was paid off and not only are they still reporting, they're changing the amount owed on the report.

Thank you for helping me with the new payment. schedule for my bill everything went smoothly I appreciate all your help. :)

I was told they would delete the collections off my credit report once account was paid. That did not happen now I have been on the phone for an hour being told their policy is to tell people to kick rocks. Whole place is full of liars & cheats.

I wanted one and done and the customer rep got it done!!! Love the chat …box system !!!! Way easier I would mention to folks so they don’t have to make that tail between their legs call!!!!!!!!!

Horrible service, never heard of this company till their lawyers got involved. They went as far as sending letters to my landlord looking for my address and personal information. They said they sent me information in the mail. Yet their lawyers had all the information in their file. I had never received a letter from midland informing me they bought my debt till. Their lawyers got involved. So now I’m getting harassed by the law firm. I tried to get more information from midland they told me since my case was already with their lawyers they couldn’t do nothing. Yet it wasn’t their lawyers that never sent me information about midland buying my debt. This is a real bad way of doing business. Now who knows how and in what ways are they trying to get their money back.

Wished I could say it was a pleasure but they weren't pushy and explained things to me. It's a debt I owe and unfortunately Covid has wreaked havoc upon a lot of us. So all we can do is pick ourselves up, dust ourselves off and start over

Worked with Annie and she was understanding and really helped me out. We came to an agreement and got my bill paid. I appreciate your help!

I was being sued before I even knew I owed these people money.. Then they went on to garnish my wages without me even knowing I had a court date. I then paid the loan off in full, and now they have turned me over to collections AGAIN for $247 that I don't even owe them.. When I saw it on my credit report and called, they said they couldn't disclose any information with me.. So this morning, I found that they had updated my case even after I spoke with them last week.. CROOKED COMPANY..!

Will try and hit your credit for a debt that has already been applied to your credit. Currently reporting to IRS and not only that they will send you harassing and threatening letters in the mail.

The account manager was quick and efficient. He didn't delay getting my information and creating my new plans so I could pay my remaining balances.

The customer service guy was very rude and judgemental. I was very upset during the phone call. He was talking over me and not hearing what I had to say. Plus, he never answered my question. In my opinion, this company needs to be shut down.

This company is trash they called me multiple times a day and when i agreed to pay they made it almost impossible. I hope you guys go out of buisness soon the world would be a better place.

Responsive, flexible, and communicative. Great customer service. Markedly better than many other companies in the same industry.

Had a great experience with the chat feature and negotiate fair terms to pay off my credit card.

kyle was awesome. i really think this is a great tool for people to pay debt. best debt collector i have dealt with.

Always willing to help me get my payments where I need them to be. Very understanding and helpful.

Midland is a greedy company trying to destroy peoples lives going after seniors and refusing to offer affordable payment options instead filing suit hoping to get full judgement on amounts they pad pennies om dollar for

Adam was knowledgeable and friendly. I wasn't able to get the discount I wanted to pay off the account, but we came to a satisfactory agreement so I am happy with it.

A company who thrives on the misery of people. Business model: for example, they buy a $2000 charged-off account for $100 from a credit card company (The credit card company already puts that $2000 as part of their tax deductibles and lost business). Then they go after poor people who could not pay that bill for whatever reason to charge them $2000 (20X profit and threaten them by filing suits). The consumer has already suffered through his/her low credit score by not being able to rent a place and that her/his all other credit lines being substantially reduced. But these vultures won't stop their extortions.

Ms. Sandy Larson helped me and she was very good. Waited patiently on my responses and helped me with all my questions.

I called he said Karen I said first of all you say your name and your company's name that's not how you answer the phone do not use credit one bank I'm being sent to court for a old cc and didn't have the debt they claim I owe watch out they sue and will have your wages garnished and this im dealing with from 2017 smh

This company does not follow the collection laws of the United States. With all of their accounts sent overseas, they still need to follow laws. I have the same name as my mother, so from time to time they mix our credit info. This company asked for me by first name, I said yes, then they started going off on me saying I needed to pay my bills and I’m a thief! I tried to explain they had the wrong person but this man was screaming at the top of his lungs. I tried calling back to speak with someone but after 42 minutes of being on hold (two separate calls because the phone hung up on me) I gave up. I then received multiple calls from India, the man was yelling he knows people in CA and he had my address he was going to send them to kill me and my kids!! I still cannot get a manager or someone on the phone to speak with! I don’t even live in CA! They have the wrong people and they are threatening our lives! What a joke! The companies who do business with this group should really think about who they do business with!!! My children heart this as I was driving, so my son thinks some man is going to kill him now! I’m so upset and disappointed that grown men are still threatening to kill women and children

Obviously the ratings for this site is paid for. Had to deal with CFPB to limit their contact before and now recently they are going wild with my phone number once again. I've dealt with MCM directly to make them stop contacting me and they have no clue what stop means. $225 debt for something that was paid off in the original creditor decided that I didn't pay it off. Just better off letting it be.

I was able to make payment arrangements that would work for my budget.

Asked a few questions to make sure the account was correct and answered all my questions and concerns right away.

If your account gets to the courts and you set up a payment plan, Midland will violate the terms of that agreement, even if you have paid down the account and paid on time, every month for the last 3 years. Whats worse, is the courts allow this and will do NOTHING to penalize Midland in the way of violating the terms of THEIR agreement.

They worked with me and made the process simple to set up arrangements.

They were willing to settle the amount for me and promised they would report to the credit companies I paid. They understood I'm trying to pay off debts and raise my credit and wanted to work with me. When I needed to login online to pay the rest of my balance I cheated with Chris and he was very helpful. If you talk to them they are willing to work with you. Great company!!!

I owed a debt. That's my fault and I accepted responsibility to pay it. Midland Credit Management made it simple and fast to take care of my obligations. The assistance I received online was professional and courteous and I wish all business transactions went this smooth

Horrible company. What type of company sues a person who has stage 5 kidney failure? Not me but my MIL.

Answered all questions and was direct and to the point. No wasted time.

This company is so WONDERFUL, UNDERSTANDING and very accommodating to fit your financial situation! Beginning my pathway to repayment was actually a pleasant experience, the representative was so very attentive to my concerns and conveyed a genuine interest over my personal health disability. A very generous, very doable payment amount was readily offered to me as well as reassurance that my debt was in no way expected in full upfront! I had been dreading this topic! Lol But once I got into talking with the Midland rep, my mind eased! I cannot express how much I value the kindness and understanding I receive and I highly encourage others to take this first step with getting Life back on track! We all go through trials, ups & downs, but my experience with Midland has confirmed to me in a huge way that there IS ALWAYS HOPE and never give up! I have well learned from my past, but it is not my tomorrow ~! Here's to brighter life ahead for everyone! :-D Thanks!!!

This company is the worse you could ever possibly think, I paid off my account and they haven’t send me anything at all. I called them over and over and their crack heads customer support is a waste of time, not only they keep transfer you to another “ crack head associate” but they never solve anything. Is there a law or regulation to sue this company ? I’m sure after someone pays off their debt they have an obligation to notify you by mail. In my case I haven’t get anything . I will report them. If I only knew this, i wouldn’t pay them a single cent and rather go bankrupt or find a professional company to deal with. The good part is that i’m recording every attempt I tried to reach them so when it comes sue them. I wouldn’t recommend to anyone dealing with this company at all!

I would say that overall they are quite fair about wanting to help you clear your delinquencies. I was skeptical but in the end, I was able to negotiate a fair deal and pay them off. The representatives must deal with angry customers all day, I do understand and sympathize. Good peeps overall. I do hope the credit bureaus also do their part in deleting the tradelines.

Company worked with me when i had to make changes to an existing account. I did it all on chat and the representative was very understanding. He accommodated my needs quickly.

Know scammer! Won't send you any information until over a year later and expect you to pay over 5 times the original amount!! Terrible customer service! This company will knowingly scam you and only cares about getting the money! They Do not follow any federal credit laws that are supposed to protect us... How does this company still exist? They have several suits filed against them. Absolutely the worst people ever!!

I reviewed and updated my payment plan. The lady was very friendly, very professional and took care of me quickly. Very satisfied.

I had a few technical issues and they were very patient and helpful with me getting my account sorted out.

Christina Huges was more than understanding and helpful. She really went above and beyond with help and was understanding about my current situation

Bryan was excellent you need to provide him with some better tools to settle accounts. When you tie your employees hands it for him to do his job effectively and efficiently.

The chat feature made it easy for me to quickly reach customer service and receive great assistance.

This company claims to care about people, but they only care about money. Their customer service was horrible. They completely ignored all of my concerns and did not even attempt to assist me, even after I paid my account off in full. I sincerely hope I never have to deal with anyone at this company again.

Bryan A. handled my concert with passion and patience. He assisted me very well and made sure that may concern is understood and gave me good offers towards my account. Thanks for your help.

Isaac Moore was very professional and very helpful. He fixed my problem quicky and i am very pleased. It was a pleasure working with him. Great job Isaac

The most unprofessional company known to man kind. They call my phone every single day and just scream out my name like I’m friends with them. I don’t know you, secondly that’s not how you call someone’s phone especially from a business. I’ve asked them over and over to stop calling me, if they need to contact me put it in writing but no they don’t understand that either so I know exactly what I have to do.

The chat agent they have working with them was very helpful and knowledgeable and understanding of my situation I was able to get my questions answered. I'm glad they have good agents on their team.

I didn't not leave 5 start review but upon checking my reviews it shows I left 5 stars. I had communicated with them in the past about the ridiculous amount of mail they sent to my address and my family addresses

I connected with Bryan Ambrose. He is pretty awesome. I am thankful he is patient and very helpful. It definitely makes a difference.

Midland 's chat service took all of a few seconds to reply to my request, and the situation was handled quickly and efficiently.

Extremely understanding and patient. Their account managers will work with you. Don't avoid them, take the call.

This awful company lacks humanity. They refuse to negotiate, have no remorse, could care less about your circumstances. They are greedy and disgusting . They are predatory and should be shut down.

Good customer service experience assisted me with all my questions and needs at the time of the chat..

I utilized the chat feature on the website -- I was speaking to a live agent who understood the situation well and was able to help me free from any inconveniences.

They are a great service that will help you the best way they can and actually listen to you. There are many options to help you settle your account.

Very unprofessional. They called my phone at 8:30 and just said my first name not even disclosing where they were calling from. I told them more than one person exists with that name and for sure they weren't calling about me, but about my grandmother who by the way doesn't have the same number on me. Then the lady was making excuses "well it is the same name" okay a million and one John Smith in the world do you just assume.

They have been professional and helpful whenever I've needed help or arrangements made.

I've been having panic attacks for the past year from how I was treated by the people who work at MCM. like I have insomnia over it tight now. I hate this company so much and the people who work for it are soulless. I didn't have $10 in my account to make a payment so my bank charged an extra $29 in fees that I don't have and my family is starving now. It's not like any cares, especially anyone who works for this company. I have nothing left to give in this life. I hate you all

These people have called from 25+ different phone numbers looking for someone who had my number 5 years ago. Not sure what they cannot comprehend. Already filed charges for harassment.

Connor did great help. Very fast response. Didn’t have to wait forever for someone to assist unlike most places.

Everything went smooth I just wish that these payments would be sent to the credit Bureaus so it can show payment history ect..

I had a great experience using the chat feature with Rose today. She was very helpful!

This is the worst company ever! People are rude and do not care to help you settle your debt. I hope whoever runs it that karma comes to you and you are in the same situation as those you go after!

I've been paying on my midland account for over 3 years never missed a payment was never late but they have decided now would be a good time to report my account as delinquent and every week for the last month have reported negatively after speaking with them and filing a dispute I am still left with a negative mark on my credit even tho they are falsely reporting information not once in 3 years have I had an issue but because it's almost paid off they want to say my remaining balance is delinquent just to mess up my credit rating

everything was set up with a payment that I could accomodate and have now paid it off. On my way to good credit, thanks to Midland Credit.

Brian was very helpful with all the questions I had. He did a really good job and stayed right there with me.

I've tried to work with them for a few years and have gotten nowhere. They would rather take nothing than resolve things.