MidFirst Bank N Santa Fe Ave, Edmond

Convenient location, and super friendly staff. The branch manager has been super helpful and took care of me on issues I had with my account. The counter help is also friendly and helpful. I would highly recommend this business.

Great service. The branch is clean and tidy. Cooperative local management and branch staff always trying to help. Only 4 stars because top-down regulation and top management make it difficult to do business.

Stay away. The tellers here do not understand how basic banking works.

I made a deposit . Apparently I was over . The young lady asked if I wanted the missing amount back . I said Yes . I didn’t receive the $ in the drive thru . The $ was missing . The lady said she sent it but I never got it .. my money was stolen by the bank teller that quick and easy . They wouldn’t rewind the cameras.

Just needed a simple pin change and had to wait for 45 minutes for the assistant manager.

I am a Midfirst Bank customer for last 18 years. I am extremely satisfied with their normal banking operations. The Branch at Santafe and 164th is a blessing for the working people due to the evening and weekend operations. The staff are extremely courteous and customer friendly. One point of discontent is when it comes to getting a car, home or small commercial loan, the other local banks are much more approachable and easier to work with.

I was gonna open an account and made an appointment at 6pm that I scheduled prior and I checked in at 5:58p. 6:32pm comes around and nothing. I am trying to understand what the point of appointments are. Your wasting my time that I don’t have to wait, which is why I made an appointment so I ended up going elsewhere to open a new account. You offer appointments but don’t honor them. No thank you. That just shows what kind of bank you are.

Edmund was extremely helpful and provided me with a great customer service experience. Love this branch, thank you Midfirst Bank for making my day and for assisting me so that I can pay my bills on time! Highly recommend !

Poorly managed. Went in for a simple transfer between accounts and even the branch manager couldn’t figure out which account I had a loan operating out of. Meanwhile, was put on the back burner while 3 other customers were allowed to go ahead of me, all with varying account problems....go figure.

More upset that they wouldn’t remind the cameras on a missing $100. I never received the $100 bask , I have a business account and first time this ever happened