Members' Advantage Credit Union Lincoln St, Wisconsin Rapids

I deposited $650 into my account and set up an automatic monthly transfer into another account, when it came time for that transfer to happen the money was gone. I’ve talked to multiple people and given them different ways to try and figure out where they incorrectly put my money. They have no interest in trying to resolve this problem. As soon as I can I will be no longer using them and suggest you find another place with a little accountability and some customer service.

Do not borrow money from this bank unless you like entire payments going to interest and literally zero percent off the principle.

The management and employees are rude. No one should bank here. My mom turned in an employee for being rude and the manager took her side. They don’t respect customers here! Go to Associated!

They closed my account , gave me a check for the balance and would not cash it

Have banked here for over 20 years, most friendliest and pleasant employees ever!

Any transaction out of country is blocked meaning you have to call and say "yes please allow that to go through" every single time. However the biggest problem is it's impossible to get in contact with anyone at the front desk by phone as none of their automated reception options lead to direct calling for help. The only way is to walk in and ask for something. Horrible customer service and disgusting wait times.

There is a dark haired lady with glasses that has been here for a long time. She is rude, and when my daughter wanted to withdraw money she said I need your drivers license and account. While she was doing this about 3 different people were looking at her license and then looking at her. All of the money in the account was hers. And I told her to withdraw it all and go to Associated.

They don’t send you a monthly bill, they don’t send paper statements on time or on regular intervals. They don’t allow you to have automatic withdrawals. Very disappointed that I got roped into this bank for a loan at the dealer.

Can't thank Kelly Shay enough for her help!

Been banking here for almost 30 years! No complaints!