Mechanics Bank - Nipomo Branch W Tefft St, Nipomo

My 17 yr old granddaughter came into a lit of money via a trust fund. She naturally wanted to start a checking account. She and I wanted her to bank somewhere new and not at either one of my banks. (She's trying to be completely independent) She had $6500.00 in cash and a check for $500,000.00 and will be getting a $500,000.00 check every 6 months for the next 2 1/2 years, total of $3,000,000.00. I took her into this bank and they wouldn't let her start a checking account because I didn't have one there. So someone has to have an account there to set up a minors checking account, a trustee account? This is their policy? They must not want anyone's money. She wanted me to tell the the amount she was depositing and the future deposits "because they might do it then". I said ABSOLUTELY NOT. Because I'm sure they would have given her one had they known. Very petty and I will go out of my way to prevent ANYONE from banking there. It's their loss! I should have insisted she bank at WF or Chase in the 1st place...the only banks I will ever bank at. What a disappointment but... It turned out to be the best for her. Sorry Mechanics... You really screwed yourself, not us!

While the personnel are polite, their attention to detail is sadly lacking for a bank. In my experience they do not follow through on the tasks requested nor are they consistent with information regarding transactions. They are quick with an apology but finding that I must follow up after every interaction to ensure they complete the requested transactions.

Excellent Customer Service,But they do not have Restrooms,or serve coffee noe even water

Very distressing not to be able to contact the new Mechanics Bank that bought out Rabobank. None of their communication systems are working. Looking at their FB page, it seems this is SOP when they take over another bank, dropped calls, un-returned emails, phone systems down. I called my branch twice from two different numbers and it doesn't even ring through. Nothing but standard boilerplate "please forgive the wait" messages on their corporate numbers. Exploring other banking options.**edited 10/20 to note no response whatsoever from Mechanics Bank.

The team here at Mechanics Bank are always very friendly and efficient. They have always been courteous and thorough. I appreciate the time they take in assuring they help you completely with no unanswered questions you might have had.