Mears Nissan Tuscarawas St, Canton

When I entered the Service office, both Danielle and Donald greeted me. Both were friendly and courteous. I was informed what the service was going to be done and agreed to have it done. I used the cell phone app to stay abreast of the service process. The service took a reasonable time and completed as promised. Both Danielle and Donald were cordial providing inspiring conversation. Both did an awesome job.

Looking for the total package? Nissan Mears is your place. You won't get the typical sales push from this place. Everyone is laid back, professional and ready to help. I had my first service appointment this week. It was painless! The service guys were so nice and answered all my questions. Waiting room is nice and comfortable. My wait time was less than expected. Highly recommend!

It is tough right now when trying to buy anything new due to availability issues, but James was great to work with, kept us informed of delivery, went over the car in detail, and made sure we were satisfied. Second purchase through Mears, and the only reason we may not buy another is that we like this one so much! Would highly recommend.

DEPLORABLE SERVICE!!! My daughter has had trouble with the service department repeatedly but today was the topper. We dropped the car off for service (a recall by Nissan) last evening so that it would be there waiting for the 8:00 a.m. appointment. She knew that with the early appointment time, she would have her car back in plenty of time to get to work in the afternoon. As it was nearing lunchtime she had not been contacted so she called to check and see when the car would be ready. The service department proceeded to tell her that they had not even taken the car into the garage to start the work. She had an appointment for 8:00 a.m. RIDICULOUS. So, she and my husband had to drive up and pick up a car that had NOTHING DONE TO IT! Not only will we not return to this Nissan dealership for service, as well as never purchase another car from this dealership but we will definitely tell all of our friends to avoid them also!

Everyone at Mears was extremely kind and helpful. It truly was the best experience I have had purchasing a vehicle. I would highly recommend Mears to my friends and family.

Probably my easiest & friendliest car buying experience yet. Thanks Heath and the rest of the gang at Mears Nissan, for making our new purchase so pleasant.

Derek and James were top notch professionals. I never felt “sold to” or pressured and they both went out of their way to accommodate me from 1.5 hrs away. It’s a very unique time in the industry, and the truck I wanted was in limited supply. They did not use that to their advantage and sincerely made me feel valued. It was unlike any other car buying experience.

Absolutely the best car buying experience I've ever had. Beautiful, clean, and exceptionally priced used inventory. Everyone from the lot porter to the general manager are unbelievably courteous. Best overall for me was being able to be recognized and treated as a customer. No huge dealership pressure or attitude. These guy's hit the nail on the head. Guess I'll have to start buying Nissan.

Just had a oil change and tires were rotated and the service team was very courteous and friendly.

Heath was amazing! He got me into the car I wanted and made the process smooth and stress free!

First the part took 6 weeks to get through no fault of Meat kept me in formed best they good for.Need to elect Republicans to resolve the problems

Car shopping is one of my least favorite adult activities; however, the team at Mears Nissan was great to work with. Cameron was very knowledgeable and helped the process go smoothly. I was in a negative equity situation and they all worked to find me a car within my budget that also fit my wants and needs. I’m very happy with my experience and will definitely be a returning customer. I would highly recommend this business to friends and family in the future. Thanks again to the staff for being so helpful throughout the process!

Was greeted immediately, very friendly Communicated everything well and more Service was fast and affordable Thank you

Oil change went well. I had other things going on and the people worked with me. Was very happy.

My NV 200 had been in the shop (other) 3 times. And finally you guys were able to diagnose my problem. And I know for a fact it was a challenge. The expertise of your Mechanics is off the chart. I had 6 other Nissan Qualified or certified diagnose the problem. And Mears got it right. Thankyou so very much. You better hang onto this crew..! And if not let me know, because my business goes where they go! Thanks again crew. See you next year for a new car.

I got exactly what I needed even though I was unsure of what I wanted. Riley is a type of salesman I prefer to deal with. I set the ground rules going in as to I did not want any phone calls from sales men. Only communication I wanted was text or emails. OTHER dealerships were bugging me after I requested they only contact me by text or email. Riley and I had a good in-person discussion. He showed me what he had and within 2 days I had the truck I needed and wanted. Riley even came in on his day off to do the paperwork so I could get the truck when I wanted it. SORRY TO HIS GIRLFRIEND. No garbage, no talking in circles. He took the time I needed and sold me a truck. I will be back for my next need. You can count on that. I have 3 children driving now or going to drive in the next 3 years. Thank you Riley

My sales consultant was Riley Norton and he was very nice. We got a VW from them a few weeks ago and he remembered my birthday was coming up and he sent me a hand written birthday card with a wonderful doodle in it he remembered my husband loves Star Wars and did a little doodle of baby yoda (Grogu) the process was fast and very friendly. I don’t have one bad thing to say it was a great experience. Thank you again Riley and the doodle looks great 😉

Was greeted as soon as I walked in the door and was offered a beverage while I talked to the salesman. Salesman Cameron was super nice and made the negotiation process very smooth. Dustin in finance was very helpful when it came to picking out who was best to finance with. Great experience and happy I bought here!!

Cameron was very knowledgeable & made sure I was completely satisfied. Dustin was also amazing, a joy to talk to! He was so helpful & made sure I understand everything before leaving.

Riley Norton was extremely helpful and patient with me as I made the hard decision to move on from my truck. He got me into the right car that I really am enjoying having. I highly recommend going to Riley and letting him help you find the right car for you.

Danielle went above and beyond to get us a car that was the same as the one that was promised to us via the Nissan Buy@Home program. She was professional, proactive, helpful and everything you would want to have when you are dealing with purchasing a new car. I cannot say enough good things about her and this experience. My husband and son went in and signed the paperwork without a hitch and had a very good experience on that and as well. Thank you thank you thank you

Everyone here is so nice. Especially Danielle, she’s so sweet. Purchased my Nissan Rouge SV here & love it. Excellent customer service & will recommend them to everyone!

The service has been deplorable. There have been 3 service managers service advisors since purchasing 2021 Nissan Titan. Two recalls and paint on fender flair started bubbling and then peeling about 2 months after purchase. Inside rear passenger door bubbling around windows. Took in to dealership 05/17/2021 recall. Pictures taken and sent to body shop. Never heard back. Service 9/25/2021 for first oil change. Service for 2nd oil change 02/28/2022, Dealership wanted to charge both times even I have the extended service agreement . 05/10/22 truck finally in to body shop for repair.

I was in for a brake recall service. I was incredibly impressed by Danielle. Her approach to customer service and care for customers is by far the best I have ever seen in vehicle maintenance.

Took my 2016 Nissan Juke in for CVT maintenance and a few other things. They kept my car a few days, did a excellent job and I will definitely use them over Ganley from now on. Their pricing was upfront and no hidden fees unlike Ganley.

Derek was so patient and helpful. Honestly I have always been skeptical about dealerships, but Mears was nothing but friendly and helpful! They answered all of my questions, sent extra pictures, and then drove 4 hours to deliver to car to my driveway charge-free!! The drivers were super friendly and easy to speak to. Car ended up having a crack in the windshield that the dealer did not know about, so they immediately wrote a check and covered the replacement without hesitation. They even replaced a front upper control arm, installed new front brakes and new front tires before purchase. These guys are the real deal. I am incredibly happy with my car (first car!) And they certainly did not disappoint. I ended up with a car in good condition at a great price. Thanks Mears!

as expected - pretty in & out process for oil change .... friendly & helpful .... they help keep my 2011 Murano running with genuine Nissan fluids and parts

I was early they took my Z in on appoint time. Finished in allowed time. Was kept updated as work was performed. Satisfied

we actually went in for an oil change and ended up purchasing a new truck. The dealership had exactly what we were looking for and everyone was exceptionally helpful and friendly. So very happy and pleased with our experience and highly recommend Mears Nissan to everyone we know. We were taken care of by James, Riley and Dustin for sales and all of the final paperwork. They had our new vehicle ready to go when we arrived and were so very helpful.

We had the best buying experience at this location than any other dealership in the past. There is a great team at Mears. We especially appreciated how easy James made it and the time he took to make sure we knew all the features of the Rouge. It takes us just under 2 hours to get to Mears, but we would buy from here again.

Cameron was excellent. Smooth process and communicated every detail. He’s a great salesman!

I was totally stressed out!! I called all over Akron for a service appointment I had an emergency no one could see me until the following week. I called Mason he gave me all the information that I needed I called back to advise I am on my way! I got there he was very professional & polite. I was soooo happy that he could see me but he wasn’t sure if they had to order the part. Mason came back to me in a few minutes & completed my day! They had the part in stock!! Made the repairs… got perfect service & a freeeeee car wash!!! Thank you All for being their for me when my locals couldn’t help me!!

I stopped in last minute in my car shopping quest just to check. I wasn’t expecting Nissan to be in my price range and had already made a decision on a vehicle at another dealership. Riley was great about showing me what options I had with my request and budget. He was informative yet laid back and did not push me to make a decision which I greatly appreciate. I ended up leaving the lot with a new lease and below the payment I had set for my maximum. It was a great experience and I will definitely recommend friends and family when looking for a vehicle.

I have had 2 experiences with Mears Nissan Service. Both were handled extremely fast and well. Everything was done on time or faster. A loner vehicle was provided and everyone couldn't have been nicer.

We drove from east Tennessee to trade cars and we had a great experience. Both Derek and Marcus were professional, friendly and knowledgeable. Highly recommend!

I've been getting my Nissan serviced here for years. Never once was I pushed to have any work done that wasn't necessary. And if I wait there for my car to be finished I've never been hounded by the sales team. This dealership is staffed full of an honest group of people.

Had service performed on my Nissan Altima, it was done earlier than promised which is always a good thing, and the work was 100% satisfactory. Will definitely go there again for any service needs. They identified the problem and solved it quickly.