Matt Burne Honda Wyoming Ave, Scranton

Although I didn't buy my first Honda CR-V from Matt Burne, I did always bring my car there for all its oil changes, tire rotations, and scheduled 30, 60, 90 thousand mile maintenance. The staff and service have always been great. So when it was time to trade in my car for a new one, I knew I would buy from Matt Burne. I chose a 2022 Honda HR-V this time. Jamie Henderson (Sales Associate) was awesome. Although my fiance dealt more with him since he works close by, practically stopping by every day for a week, when I went in to finalize the deal, Jamie was very helpful, friendly, and had things all ready to go. Kevin Moylan was great on the financing end. The transaction was very pleasant and painless and went smoothly. I would highly recommend Matt Burne Honda if you are in the market for a new or used car. Keep up the great work guys and I will be seeing you all soon.

Just bought a 2023 HRV Sport and I am very happy with Bill Healy and the rest of the sales team. They were helpful, knowledgeable, and patient throughout the entire process. I plan to bring the car in for future maintenance and will happily expect the same from the service team.

I recently brought my Civic in for service and an inspection to Matt Burne Honda. It was my first time utilizing their service department and I found the ability to schedule an appointment easy and convenient, the service specialists to be very helpful and informative, and the prices to be better than many local service stations. Overall, I was very pleased and appreciative of my entire experience, from setting up the appointment to picking up my car. I’ll be servicing my Honda here from now on.

I bought my car here, and I would not hesitate to buy my next one here, as well. I also recently brought it in for its 100,000 mile service and the process was easy, quick, and reasonably priced. I would be very comfortable having it serviced here again, when the time comes. They make you feel like one of the family. Thank you!

Omg! The guys and gals at this place are amazing! Everyone is SO super nice!! Any time I need anything, they get me in so quickly...and they get the job done quickly, too! I am so happy I purchased my baby girl here! Hannah Honda is also happy with her forever home! We love Matt Burne Honda!!! ❤

Excellent service for many years. Egon, in charge of the service department, always listens and gives honest straightforward answers. He is trustworthy which I don’t say lightly. Egon took the time in the recent past to help out my son with his Honda when he drove up from Virginia unexpectedly. The mechanics are skilled, especially Tony who has been servicing my vehicle since purchase. Our family has purchased Civics, Accords,CRVs and a Fit. My next vehicle will be another CRV from Matt Burne Honda when the one I have with 170,000+ miles eventually needs to retire.

I bought my Honda Accord at Burne Honda and also have my car serviced here too. The Service Dept makes it so easy to schedule and service my car. I would definitely buy another vehicle from Matt Burne Honda and continue to use their service dept. They are the best!

Like the previous comment, although I didn't buy my car from Matt Burne Honda. I've taken and still take my car for all it's oil changes and car maintenance. I am extremely happy each time with the work. I wouldn't trust my car with anyone else. As I've had bad experiences with a place near me. Starting with the letter M and ending with the letter d. But anyway, I would highly recommend MBH.

I had my oil change and back differential brake flush last week. The service is great here. Bill the sales guy is awesome as well since I’ve had my ease I’ve harassed his email a million times! Thanks guys

My high pressure fuel pump went. I dropped my car off on Friday had it back on Monday. It was all under warranty. Thank God I listened to Kevin when I bought the car to take that warranty. Fast service nice people to deal with.

My experiences have been good at Matt Burne Honda. Egon, in service, is my favorite go to. I drive a 2010 Honda Element that I want to drive forever. 🤗. They are helping me to do just that! Thank you…

I always get SUPERIOR Customer Service from Tom Richardson at Honda that I would not go anywhere else! Just the BEST, and he makes the transition so, so easy! It’s a pleasure to deal with him!

The Service team were wonderful! I had a family emergency and then my car broke down. The service team look care of everyone thing for me. They were very accommodating, kind courteous. I’m very grateful !

Appointment time was as scheduled, service requested was complete and all work done thoroughly. Advice on future work was given, the service department asked if I had any questions or concerns. I will return and recommend Matt Burne.

I had a scheduled appointment at a set time to simply get a key fob for my Honda Civic. It was arranged ahead of time to be certain the part was on hand. Yet... I was there over an hour. I don't understand how. All the people were friendly though.

I have been leasing cars from Matt Burne Honda for 7 years now. They have the best sales and service team! They are always so helpful and go above and beyond.

I was able to schedule an appointment for the exact time and date I needed. The work was completed in a timely manner and the check out was a breeze. All the employees were upbeat and personable.

I take my CRV to Burne Honda because the work is done properly and in a timely manner. Prices are competitive. I never have to return for the same problem.

Matt Burne Honda is unsurpassed! Every effort is made to accommodate in customer service. They are available whenever you need them, are prompt to complete service,

Our salesman was very nice, professional and knowledgeable about the car we were looking at and available stock at the dealership. We were pleased with the experience.

I worked with Bill Healey and he was absolutely great! He was super helpful during the whole process and very nice! Definitely recommend working with him!

I honestly can say that my experiences at Matt Burne Honda in Scranton, PA has always been a positive one. I am treated like a friend and my car is always ready when they say it will be!!

The employees of Matt Burne Honda are always courteous, friendly and professional. They treat their customers with respect and I have never once felt pressured to purchase a service for my vehicle. I highly recommend that you visit Matt Burne Honda if you are interested in a new vehicle.

My wife and I have had a couple positive buying experiences with Matt Byrne Honda. Service has also been a plus

Salesman Dave Walsh is the best, my 2nd car I bought through him. Gets me what I need and the best deal! I will only ever buy a car through him.

Stopped in for an oil change and tire rotation.it was finished in 1/2 hr Everyone was courteous and professional.I will be back

Service staff is top notch. They are knowledgeable and Lee customers informed of the progress/estimated time of the service being performed

very professional, asked all the right questions in reguards to problem solving my issues with my vehicle..gave details on pricing the repair issues, and was very polite. my car was repaired in a timely manner, i have no complaints.. thanks so much burne honda

Very friendly and accommodating ! I was not aware of the shuttle service . It took the stress out of getting the car dropped off and getting to work. I always would recommend Honda .

Service department is great. Just hate the choice of TV in the waiting room.. perhaps a nice loop of Leave it to Beaver or family oriented show would be better. ABC is communist TV and I hate it.

Service crew and Jack Munley did a great job. Wait was not long for transmission service and new Serpentine belt. Br Tom Kern

Great service at the desk and in the shop. The guys at the desk listened attentively to my description of the problem I was having and got it fixed.

The staff was very friendly and let me know everything that was being done. Professional and courteous

Great car buying experience! I have bought all my cars from here for the last 16 years. Well, all two of my cars at least. They are Hondas and the vehicles last a long time if you take care of them. Tom was great. No high pressure sales and I got a great deal. I love my new car! The showroom is immaculate and so is the service department. I have always had a very good experience with the service department.

Excellent service, but they forgot to fill out the vehicle inspection form. The one where the check everything and mark as good, average or bad.

Always a great experience! My family has been with Matt Burne Honda since 1992 and they’ve always been more than helpful and courteous! I had a small lapse when I didn’t have a Honda and it wasn’t long before I came running back for the amazing service and family like atmosphere. 10/10

2022 Review: Matt Burne Honda did an oil change and tire rotation on our Fit. At our request, they checked its shocks. "Fine. No need to replace them!" We truly appreciate having such an honest place to take our car to, annually. They told us that by next year our car would need a 30,000 mile service package done. It is great to be told that ahead of time, so we can financially plan for it! Being female, I felt listened to and treated respectfully and honestly by every member of the Service Dept. Honda, your service dept. is the best! 2021 Review: Morgan took my service order. Partway thru, he explained some of the issues my car was having and what I could do to remedy the issues, giving specific, detailed information of parts, labor, cost and priority of needs.While I was in the showroom, looking over 2019 sales booklets for Fit and Ridgeline, Brian Walsh stopped by and answered my questions re: some of the new features in these vehicles. (Much appreciated, as I no longer have Dave Campfield there to answer any questions!) In retail stores, I dislike constantly being asked (by sales associates) if I need any help, but in this case, I was hoping a salesman might stop by & ask if I had any questions. Service took about 1.5 hrs. I was glad the waiting room's tv was on mute so that I could read items I'd brought with me. Check out was easy and explained well by Jack. Brittany took my payment & ensured I did not forget to take my tea mug! All in all, I had a very good experience there. Cannot ask for better! This is why I drive 50 miles to Matt Burne rather than 15 miles to Miller Honda in Vestal, NY, which is closer to our home.

Great dealership! Great service and sales! Staff is always friendly and knowledgeable!

Matt Burne Honda service department RULES! I travel more than a half hour the get my car repaired here...and by-pass "the other dealership", which is minutes away from where I live. They are very attentive, accommodating, and get the job done at a fair price. I KNOW where my next car purchase will be. Try them out...and experience the "satisfaction".

I brought my Passport in to get a trailer hitch installed. Excellent job by the service team at Matt Burne Honda. Very pleased with the installation and quick turnaround. Brought my wife's CR-V in for recall service to replace fuel pump. Once again the service team was fantastic. Work completed in just a few hours. My only complaint was this time I was unable to get a decent working internet connection in order to connect to work. I've had no problem in the past with their wireless so not sure what the problem was this time. Not the end of the world but created some head aches for me at work.

As always service was quick and done well. The service team is very friendly and knowledgeable.

As always, my service was completed quickly and completely. Can’t say enough good things about the sevrvice advisors and technicians.

Expensive for a first servicing of a new vehicle. Service is fine price is way too high.

The service again at Matt Burne Honda was excellent, and I was pleased knowing my car is in terrific condition. It gives me confidence when driving that I will not have a major problem. Thanks again for doing such an excellent job! I have been with Burne Honda for years and wish only to continue in the future. At this point I would only purchase from Burne Honda, and I greatly appreciate the knowledge and competent service of all working there.

Professional, sales and service work well together to get your vehicle serviced fast and on time.

A pleasure to deal with everyone. On schedule for appointments. Great service.

Straight to business. Non personable, but otherwise efficient and straightforward w/o the small talk. No complaints.

Tom R. was one of the best salesmen I’ve ever had and the entire staff was great! The process was fair, fast and easy and I couldn’t be happier. Thank you Matt Burne Honda!

My Sales Person was Bill. Honest from the beginning. I had been looking at other dealerships and I am so glad I settled for this one due to Bill's honesty and professionalism. I thank you so much , Bill. I am very grateful.

Great time,and a price we can all live with. Tom Richardson is the best. This is our 2nd Honda dealing with Tom. Thanks...Chris and Rose.

They found the problem within an hour but had to order a part. Three weeks later still waiting. Probably not Burne´s fault but Honda Corp.

It’s always such a great experience when I’m shopping for a new car at Matt Burne Honda dealership! I always feel that I am treated with dignity and respect. Dave Walsh has been my salesman for my last 3 or 4 deals and is always a pleasure to work with. He is very thorough yet quick and precise when it comes to taking care of my every need. Egon has been setting me up with fabulous car management when it comes to my service needs and makes sure everything I need and want Is taken care of with meticulous measures and impeccable detail. My time is valuable and these men seem to make sure that everything is done in perfect accord, no pun intended. Jack is also always there to help me when ever I have any needs or questions. Thanks to this super team serving under Denise Burne and Brian Walsh I’m sure I’ll be continuing to purchase Honda’s and there fabulous service for the rest of my life. Thanks to all for making my choices and decisions so easy.

We had the best car buying experience working with Jamie. He was fun to work with and made sure we were able to take our Pilot home with us the day of purchase. He went above and beyond, he even helped with detailing so we wouldn't have to go back the next day. I love my new Pilot and definitely recommend the services of Matt Burne Honda and all the staff we had the pleasure of meeting and dealing with.

I’ve been using Burne Honda for my vehicles and service. They treat me so well I would never go anywhere else. They are kind to myself and my children. When my baby was an infant during Covid they bent over backwards to take care of us in a quick and safe manner. They even pulled the car right up. Their service is second to none!

The service team provided great service! Please don’t mistake the 5 stars for the finance manager who ended up financing me through Capital One when I showed up with 5 year zero % Interest approval from Honda financial. By the time I was done signing and he mentioned paying the bank back, I questioned it. He said oh well I put your warranty on there to keep your payments low. It’s just another year but with capital one. I had cash with me to pay for my warranty but being that I signed it was a done deal.

Jamie Henderson is an awesome salesman, He ordered the exact car I wanted and updated me when he got the delivery date. When I went to get my car he had everything taken care of, even had my new car added to my insurance for me, Jamie really made the car buying process stress free and very easy.

I had a shredded tire on my Honda 2016 on I-86. When I arrived at my destination in Scranton, I called Matt Burne Honda and was shoe-horned in for an emergency tire fix. They located a tire for me within 20 minutes, and then gave me prompt service. I was able to keep my traveling schedule without any list time. Thank you SO MUCH, Matt Burne Honda!!!!😊👏👏👏👏👏

Good work on the car very well done They just need to step up the Customer service at the desk

Brought my CRV in for service ( oil change and tire rotation). As always my service was complete and I was called before I was even done with work. My car was waiting for me by the end of my shift. Egon and the rest of the service department did a great job once again. I will always recommend Burne Honda for for great service.

I'm always satisfied with the service I receive from Matt Burne Honda. I live quite a ways from the dealership so I choose to wait for my service to be completed. The wait is in a very reasonable time. The staff is friendly and accomandating.

I made an appointment for 9:00 A.M. for a PA state inspection. I informed Honda that a had a 11:30A.M. appointment which I had to keep. At 10:45 A.M. I checked to see the progress on my car, after watching a number customers arrive after me and leave before me. It was still in spot 15, where I parked it at 8:45 A.M. ! It was obvious that Honda did not consider me or my pending appointment important. When I complained, they decided to get my car inspected and assured me that I would make my medical appointment on time. They failed miserably. My car was brought to me at 11:40 A.M. I arrived at my PT appointment 15 minutes late, which meant 15 minutes less of much needed therapy. Needless to say, my day was ruined.After 19 years of patronizing this dealership, I am questioning any future business with Matt Burne Honda!

Matt Burne Honda is the best place to shop for a new or used car. Excellent knowledgeable salespeople. Quick and reliant service department. Everything you need in one place! Won’t go anywhere else.

I broke down on interstate 81 and my car was towed here. So thankful that they were honest and diagnosed the problem quickly - a mistake by my home Honda service - the drain plug to transfer case fell out and leaked the oil out. Matt Burne Honda documented the problem and took pictures and advocated for me with my Honda service center.

I have been a satisfied customer for over fifteen years. The product is outstanding and the customer service is above standard. The General Sales Manager, Sean McGuire works along with the Sales staff to make sure you get the features you want and the right vehicle within budget. The Sales Rep, Matt Wicksnes spent a lot of time listening to what I was looking for and offered options that fit my needs. I got exactly what I was looking for with a few extra options I didn't know existed. The staff in the showroom are all friendly and helpful. It is a great atmosphere. The selection is outstanding, as well.

Excellent!!!!! Also the gentleman answering the phone was more than kind to myself and my husband when we kept calling! Fantastic experience? also was able to pick up my car after hours! And they fixed a recall u didn’t even know about!

Big shout out to Egon and the service team! They were fast, courteous, and completed my service in far less time than I asked for or expected. Without a doubt, it's worth it for me to drive the hour just to get there to have them service my Honda vehicles. If you're not bringing your Honda here, you should!

The service department at Burne honda Is impeccable! Thank you Mike for helping me out with my tires. You all did such an amazing job, friendly courteous and very informative.

Always a pleasure to deal with Burne Honda. From sales and service to financial and administrative, all staff members are consistently friendly, professional and competent. Thank you, always, for everything!

The people of Matt Burne Honda were great to us in checking our vehicle. One in particular a man named Egan was very helpful to us in checking our van.

I purchased a 2015 Ford Escape from Matt Burne Honda Dealer a year ago. I'm very pleased with the service I'm getting. Thank you guys for your expertise. 👍

Friendly and professional service staff. Vehicle promised when ready. They thoroughly explained service and repairs. We have owned several honda vehicles and continue to service them at Matt burne!

Awesome service top to bottom in all departments. Tom was extremely helpful in purchasing car, Sean was great in finance, and Egon, Morgan, Mike, and Jack are the best I service.

This appointment was a little longer because I needed a 30,000 check up & they suggested I get CRV inspected. It was due next month. As always the Service dept. do a great job, signing in, keeping me informed of what’s being done and getting things done in an appropriate time line. As a side note: I left my book in the waiting area,w/ my registration info & a check. When I called to confirm it was there, they were happy to mail it out for me! That is above & beyond great services!

Love this dealership. Great service and highly recommended. Service was completed quicker than expected!

Fantastic customer service. Always willing to help and fit you in at your convenience. Would recommend to anyone who is looking for a service in the area.

Took my Honda to Bernie Honda for service. They figured out my problem and I had it back the next day. Very happy with their service.

I’m happy with the purchase of my new vehicle from Matt Burne Honda. The salesman Bill was personable and attentive and straightforward with me. Good experience there

Waited over 2 hrs for a simple key to be programmed. Employee who I had initial contact with checking in had an attitude. No coffee for customer waiting room which was kid themed, and vending machines were outdated.

I was in a rehabilitation @The Jewish Home and Matt Byrne Honda picked up my car at my house,took it to their service dept and did state inspection and oil/filter change and dropped it back @ my house! GREAT PEOPLE and SERVICE!!! Thank you

Inspection time! I always feel very confident with Matt Burne Honda handling the service on our CR-V. We were in and out in no time! Jack took great care of us. Such a great team there! They are the best!

The service was not time consuming. Within an hour and a half, my car was ready. The service department was very kind and professional. All in all, a very good experience.

Fantastic as usual! Egon and his team took care of a safety recall in less than 30 minutes! Great job as usual!

Just leased my second CRV from Burne Honda! Wouldn't go anywhere else. Mike was great as usual,showing me how to set everything up. Sean had the paperwork done in the blink of an eye. They really make it a very pleasurable experience!!

I was taken early, the estimate was close to the real price, service was fine in a timely manner. Employees were very courteous.

Matt Burne Honda was very professional and nice. Explained everything to me that needed to be done on my car.

The Matt Burne Honda has very competitive service rates comparing them to other Honda dealers in my location (NYC). I saved few hundred dollars with them. They were quick and professional! Thanks & see you next time!

Service was excellent as always. Egon took the time to explain the invoice and work sheet to me. Jack and Egon are great. They always treat me with respect and courtesy. Never make me feel the because I am a woman I don't know anything about my car. I will definitely buy my next car from Burne Honda because of Egon, Jack and the service department.

Burne Honda has a wonderful service department. From the gentleman making the appointment to the men at the desk...all were friendly and helpful. The mechanic, Tony Luberto, is the best. Whenever I need service on my car, I request him. Been driving a Honda for over twenty years and wouldn't buy anything other than a Honda.

My first Honda and my best car buying experience to date. Sean McGuire was wonderful to work with and made the experience stress free. He made sure I got everything I asked for and left a very happy customer. Kevin Moylan in the finance office was efficient and very pleasant. Tom Duffy gave me a great tutorial before I headed out of the lot. I highly recommend Matt Burne Honda!

It said that my tire pressure was checked but as soon as I got in my car the low tire pressure light was on. This is the second time this has happened.

Travled 45min to this location based on reviews and turned out to be a nightmare. In the attempt to finance a Honda Pilot Touring, my credit was sensesly ran just to be told I need $6,000 cash, with a %12interest rate and +$600 monthly payment. I was brushed off and not given any other options regarding purchasing other vehicles. They weren't even trying to sell me a vehicle. The manager and sales man became extremely rude as they walked away to attend their kind. My experience led me to check out Carvana.com and happy to note, I purchased my Honda pilot Touring with $400 down, %7.16 rate and a $435 monthly payment.. Thus dealer is clearly gready , save your money, frustration and time. GO TO CARVANA.COM

I purchased two brand new vehicles at the beginning of this month. I talk to my salesman about getting window visors and all winter formats. I made the appointment the salesman called me a week before and gave me the price for everything. I went down on my appointment date and they charge me full price. I was told I was going to get a discount because I just purchase two vehicles . I did not get any discount and did not receive my formats I did Get my window visors on and they did a good job on that.

This visit was disappointing. Wasted my time and for the 2nd time in the last couple years ignored that the reasons I was there was for necessary maintainence The good thing is that for over 33 years things have been good or I guess I wouldn't continue doing business.

This is my third Honda. The sales staff have gone above and beyond. They continually make the process so easy even in difficult times. The service department has been fantastic in their own right and always accommodating.

Although the technicians completed the necessary work, people I had to speak with were unfriendly at best and a manager was rude.

No matter why I am at Matt Burne Honda, I am always happy with the service they provide.

Very happy with the service. I got my inspection, and the workers in the service department were so kind, they referred me to my name while speaking to me. They were full of laughter and smiles.. During the inspection they notice a nail was in my tire and advised they had to put on a brand new tire. I was panicking to myself because I didn't have the money. When I went to the desk to pay, the worker said, "we replaced the tire for you and its on the house. Happy thanksgiving." That made my entire day and month! Thanks you Matt Burne Honda for always being so kind.

This dealership fit us in for an emergency battery problem on our camping trip. They were very honest and found a lose battery cable. They could have charged for a new battery This is a great place to do business with.

The dealership was great to work with in purchasing my new car. Bill Healey is an excellent salesperson to work with, no pressure tactics, did everything he could to ensure I found what I was looking for. I would recommend this dealership to anyone looking for a positive buying experience.

Quick response and very professional. Knowledgable and easy to talk to. I got help from Jason at the Parts department, very nice and he recognized me at the second call. 5/5! Thanks.

Was not impressed with this dealership. The salesman was very helpful and did not pressure me into purchasing a vehicle. However, the environment of the dealership did not seem too friendly, rather it felt stressed. Certainly was not impressed with the strawberry blonde whose office reeked of cigarettes.

Experience was quick and painless after a bad experience with another dealer. They got me into the car I wanted and at a cheaper rate and shorter term than their competitor. The salesman was knowledgeable and went out of his way to reinspect the car (which got swapped due to a dent in door he found) before finalizing sale. Would definitely deal with Matt Burne again and am happy with my purchase.