Mark Pontz - NMLS #33151 E E Roseville Rd, Lancaster

We approached Mark about refinancing, unsure if it was the right time or even the right approach. Mark asked questions about our goals, and presented us with a variety of options. He never pressured us, and gave opinions with out pressure. Thanks to him, we have a lower rate, lower monthly payment, and cash in hand to complete some home projects! It was a seamless process, with amazing communication along the way. Even after closing, we had a follow up question and he (as always) answered them quickly. Mark provides stellar service and truly treats you like you are his most important customer during every interaction. Would absolutely recommend Mark to anyone purchasing a home!

We love working with Mark! He is always so helpful with everything and he responds very quickly. From the time we started searching for a house to now, a few years in, he has always been our go to person for questions and has never let us down. Highly recommended!

Mark is a wealth of knowledge when it comes to understanding mortgages. He makes the process easy and as pain-free as possible! The highest compliment I can give someone is a referral and we've referred him our family and friends and will continue to do so. Thank you Mark!

Just finished dealing with Mark for a second time, this time around on a refinance. I cant say enough about how thorough, knowledgeable and responsive Mark is. Don’t look anyone else when shopping for a mortgage!!

Overdue review for a stellar mortgage broker and even better human being. I have used Mark for a traditional mortgage as well as more recently a construction loan. Mark walks you through the process clearly and is always responsive to my naive questions via text at all hours. I would recommend Mark time and again. Beyond just the rate (which is obviously important), having someone knowledgeable and trust worthy to handle this nerve-wracking transaction for you is priceless.

Mark and the team at LoanDepot did a terrific job with our refinance. From start to finish, Mark was very attentive to our needs and went out of his way to make the process understandable as well as easy. Along with getting us a great rate, he promptly responded to our communications and was both kind and professional. I highly recommend Mark and his team to anyone thinking about taking out a home loan.

As first-time homebuyers, we didn't know what the mortgage loan process would entail. However, working with Mark Pontz at LoanDepot and his team made the process simple and painless. The application was easy to understand and to complete, and there was constant communication between his team, our realtor, and us. With days before our settlement date, we were clear for closing! If you are looking for a great mortgage lender in the Lancaster County area, we would highly recommend Mark Pontz at LoanDepot!

We went to Mark for the loan on our first home based off of a friend's recommendation and could not be happier. Throughout the whole process he was friendly, responsive, and thorough. As first time homebuyers we were pretty confused by the process but Mark never hesitated to explain things until we understood. Would highly recommend Mark for your future loans!

We worked with Mark to finance our first home in 2010. He was incredibly professional, knowledgeable and personable! He helped two nervous “kids” through the mortgage process! Fast forward to today, we just closed on a refinance with amazing terms! Thank you Mark, for being our “go to” guy for all things mortgage related! Mark and his team are top notch professionals who will guide you through the process! Mark always returns phone calls and emails promptly, keeping you well informed! Thank you Mark and team!!! Highly recommend!

Mark was a pleasure to work with during our mortgage refinance. We could not have asked for a nicer or more knowledgeable person to guide us through the process. All our questions were answered promptly and he even took the time to personally drive documents to our house at night that needed to be signed. The Loan Depot document portal was very convenient and easy to use. We were able to sign most documents and upload all of our information out of the comfort of our own home. I would highly recommend Mark and the whole Loan Depot team for anyone looking to finance a home. They are truly the best you will find.