M&T Bank Laurel Bowie Rd, Bowie

I just left the bowie branch and the customer service from the teller was awful! Awful!! Her negative energy was so bad from the beginning. I only asked if they stopped doing the money order or is it just the cashier check? She got so defensive and ask me who told me that info? Who cares! The worst, I have banking for my business for more than 10 years. They always ask me if I want my check in an envelope. I only said incredible awful service. She had to scream what I just said . really! Awful professionalism

This is the worst M&T I won’t return. The tellers are incompetent, I’ve never had a problem with cashing my workers comp check with any M&T. The dumb teller going to tell me she needs my lawyer to sign it cause it was made out to the both of us....like what? so my lawyer has to be present with me cause she would need to see his ID or I could have left and forged his signature which I would never do....I even showed her the number to call if she thought it was fraudulent....when I went to the one in annapolis(my normal M&T they cashed it with no question asked and couldn’t explain why the women gave me such hassle....smh if you can go somewhere else please do. There is a reason this bank was empty on a Tuesday morning...

Waited in the drive thru for 30 minutes tonite with 1 car in front of me. Finally backed out and left. Pretty much done banking at M&T now that this is my local branch.

Don't waste your time. You will only experience head aches and heartburn

This has to be the worst bank ever. Stole my money claiming it’s monthly service fee, wasted my time and energy. Never again, M&T never again.

Their lack of polite customer service experience everytime is crazy! I go to the drive thru or inside always an issue. So I rather just go to the ATM to avoid the hassle of someone annoyed about their JOB helping me! First they don’t even greet you just assume your transaction than if their confused they ask what you need as if I didn’t call the first time to speak to them to let them know & they ignored me honestly fed up. It’s the closest location to me but I rather travel the distances . Even thinking of switch all my stuff over to Navy federal never get the unnecessary RUDENESS! Smh

MT bank, is mean just mean. Starts at the Corporate level and just fitters down. I can't say much good about them, after years of dealing with them. My old bank was awesome when thy were All First, then got bought out by MT who total screwed up what was a friendly warm bank that new your name. Not so much now.

A couple of months ago I visited this branch to deposit a check and to deposit some CANADIAN CURRENCY. There was only one teller in the branch for both drive-thru and Lobby. She was not sure about the procedure of foreign currency transaction, but she was willing to help and friendly. She went to the manager’ cabin TWICE for help and she came back and said “Can’t do here”. I understand the manager TOM PXX was not willing to help the teller with the procedure. Though the manager wasn’t helpful, the teller promised she would help me to complete the deposit by calling the help center. I understand her work load that day, working alone for DT & LOBBY. I walked out and called M&T Customerservice immediately.

Moving my account, MT bank is plain lousy, unfriendly and ridiculous charges. I had enough with their add on fees, and snobbish attitude. like they are doing you a favor. Looking into a credit union or local community bank.

Slowest and worst service from any bank. Rude employees that act like they “know it all.”