M&T Bank Loucks Rd, York

I’ve banked here since I moved to PA (5 years) and almost always use this branch exclusively. Today I came to withdraw the money to pay my rent and when I got the the counter and said I needed to make a withdrawal the teller looked me dead in my face and said “Can’t you use the ATM?” I was shocked and managed to choke out I need to withdraw over $1000 and she informed me that you can now pull that much out of it. Glad I learned that but I could have done without the attitude! Definitely makes me think about switching banks!

The bank tellers are some of the rudest most stuck up people I've ever had to deal with. Lack of people skills. Get it together ladies your to grown to behave like this.

I have been a customer for 30 years even with transitions and name changes with this bank. They make big issues out of everything and are not customer focused. Their hours if availability are horrible as well. Get with the times. Losing s customer today.

They are ALWAYS training NEW people - usually under staffed - The Reps are not customer friendly - mostly 2 people working the windows - others doing I don't know what--------

My organization opened an account in 1968. I took over as treasurer in 2011 when our treasurer passed away. I was surprised by the fees they charged for our non-profit account that has maintained several thousand dollars with them for decades. When I inquired about the fees they charged for obtaining old statements (which I needed to balance our books) and to obtain cancelled checks, they recommended I get a web account to avoid those fees. The very first month, there was a fee for having a web account. I told them to stick their web account where it doesnt shione and told them that I did not want to pay any fees. They cancelled the web account and went back to a monthly account fee which made me mad as it was, but when they offered a debit card on the account and I got a recent statement, I found that they charge every time you use your debit card to make a purchase, Could I possibly hate this bank any more??? Is there a rating worse than poor? If you LOVE paying fees for EVERYTHING then you will love this bank.

You must sit at the drive up window way to long. I have waited 15 min in the middle of the afternoon no one else at the drive up. When I left I drove around to the other side an only one car so that tells me they were not busy.

Rude, they'll tell you to use the ATM they can't be bothered!

Excellent service at this location, the staff is always very friendly.