M&T Bank W Patrick St, Frederick

I can't believe I had to pay for a cashier mistake‼️. I went to cash a bunch of checks, one check of $130 was cashed as $170. Of course who wrote the check made the claim M&T returned her $40 but took it from my account. When I went to ask why they just said that the cashier put the wrong amount and gave me $40 extra,thing that's didn't happen 😒. I spent almost two hrs waiting for them to find out what was the mistake until they ended saying that I got the 40 bucks over. My worst experience with this bank. Add it that they always got new people and only one drive thru open and have to wait long. I'm talking especially about the M&T bank located in Frederick MD route 40.

Denise is absolutely fantastic. I needed every single one of my deposited checks from 2019 printed, and upon finding out that I would need to pay for each one individually if that request was entered into the system, she spent over 24 hours completing it herself so that I would not be charged. Greatest service and wonderful employee.

I have called this location 4 times now and every time some pick the phone up there no introductions or hellows. They eiather hang up or just leaves the phone off the hook, and I can hear everyone conversation in the back. If your busy say your busy and ask to hold not just ignore the phone all together.

I wanted to withdraw money.they are not giving my own money and giving hard time when the amount is little high.

They charge me two percent to cash a paycheck, so obviously that's an unfriendly start. True all the banks seem to Additionally, though, past two times I've visited, I received extremely slow service, and they only ever seem to have the same trainee available to service inside customers ... on friday, two weeks in a row. Great place to avoid.

This place is a Joke!! Tried to open a business account here three times! They say you need an apt. ..make an 9am apt and show up and they say they have another apt at 9:30 and that apt is more important. Not my problem they over book an apt. Guess my Business isn't good enough for them!

Went in and tried to open an account, the lady sitting in the office acted like she didn’t want your business. She never smiled or said anything nice. She acted like she didn’t want to be bothered. This lady acted very cold towards me. I have been with M and T for many years. This branch is different than the ones I often go.

This place is horrible!! You can’t call and talk to somebody you can’t walk in very frustrating.