Lower.com Smith's Mill Rd, New Albany
+1 888-509-8301
http://www.lower.com/
8131 Smith's Mill Rd, New Albany, OH 43054, United States
Lower.com Reviews
T
If you’re looking for a great/awesome person to help work your mortgage needs ask for Ryan Glauner with Lower mortgage. After the first realtor didn’t work out, Ryan asked me for my current realtor’s info and he immediately got in contact with him. My realtor told me Ryan quickly reached out and was sending him the docs needed to keep my portfolio loaded for quick offers in this market!!!!! I just want to say Thank You Ryan👈 Your check-ins and follow ups were quick and not forgotten. Wish I could work with you more but this is our retirement property. Wishing you all the best, Tom and Stacie
l
Justin Evans, Loan Advisor, was extremely polite, professional, courteous, and went above and beyond duty to ensure that the mortgage loan process was seamless and uneventful. I am grateful to have his help in purchasing my forever home for myself and my special needs daughter! Thank You Justin!
J
Our Loan Advisor Mike Reeves was the best part of our experience with Lower.com. He was extremely responsive and made sure we were always informed on what was happening with the loan process. He explained the loan products thoroughly and did not make us feel rushed to make a decision or when asking questions. He was always kind and caring. He was amazingly prompt with his responses to my emails and always provided the information I needed. Excellent customer service and an overall great person to work with!
T
My husband and I had been working diligently to find the best loan to fit our financial needs. Long story short, we did a new build, and 30 days out couldn’t find the right terms with multiple lenders that would work best for us. I got in touch with Ryan from Lower by a lucky coincidence, and it was the best thing to ever happen! He took a situation where I was willing to walk away from the house, and made me confident in finding a solution. He took calls at all hours and constantly communicated making the process flawless. My realtor who has been in the industry for over 30 years even told me, “you got lucky finding someone like him who doesn’t know you and went the extra mile.” We never have met Ryan in person, but worked with him close enough over the last month to know he’s incredible at his job and we truly are so thankful for his service and professionalism throughout this entire thing. I work in the hospitality industry and preach to my team about care. Caring about what you do, caring about the people in front of you, and caring about making a difference in a persons life. Ryan cares. Without his care for my situation, I’m afraid I wouldn’t be closing tomorrow. We will forever be appreciative for what Ryan did for our family! Tiffany Lombard
E
We have been working with Jacob S. on purchasing our first home. He has been great to work with. He has been very accessible via text and has even engaged in conversation after the dinner hour when we have questions. He is very up front and honest with us and takes the time to make sure we understand everything. He is able to answer all our questions in a timely manner and get all our needs me. I would highly recommend him to anyone looking for a loan advisor.
C
Jake Martin recently helped me buy my first home with Lower. Working with Jake was incredibly easy and low-stress. He was proactive about checking in on me every step of the way and any question I had, Jake was quick with an answer. He was always responsive and was even able to get some quick paperwork to my realtor on a Sunday evening. I would absolutely recommend Jake as a loan advisor for anyone buying a home.
N
I have to say I had a great time with Lower. They were the only company that reached out to me and worked with me every step in order for me to purchase a home. They worked with my credit and fought hard to get me numbers that I could afford. My agent was Jake Martin and he was wonderful! Made sure to keep in touch with me via email or phone calls very often. He always had answers for me, or if he didn’t have them right off hand he made sure to get them for me. He was very friendly and I always had a great time speaking with him. I highly recommend if you’re going to use Lower to ask to work with Jake Martin. You wont regret it one bit! Thank you again for helping me get my home!!!!
k
As a first time home-buyer, I am lucky to have worked with Richard Guarnera. From the start, he provided me a detailed explanation on how the the loan amount and payments are determined, as well as helping me find a comfortable target budget. After that, he and the team at Lower put me in contact with a great realtor who was also very helpful in detailing my options and local areas. They both helped me manage expectations and provided helpful insight during the decision making process. Richard was always available to answer any question, down to every little detail I asked about, and I did have a lot of questions and concerns. Overall, Richard and the team he put together made the process surprisingly painless and stress free, and were very transparent about every part of the process. Now that we have closed, I feel very lucky because I am very happy with the house I purchased and feel very lucky with what I got considering the current market. I had no issues, the final loan, closing costs, and interest rate were within as expected based on Richard's assessments, and I would recommend him to anyone looking to buy a home.
D
Shawn was extremely helpful throughout the process! Friendly service with experience, being a first time home buyer I was in the dark on a lot of things. Shawn helped guide me through the process and make the whole thing a little less stressful. I’d recommend him to anyone looking to buy their first home without a doubt. He was available even at night to help answer any of my questions, being that I work second shift. I never found myself waiting for to long when I had something to ask.
R
My wife and I worked with Alex Griffin from Lower.com to refinance our home. The experience was excellent. Alex was very professional, accommodating, thorough and an all-around pleasure to work with. He walked us through the process step-by-step and made sure the loan was processed on time and accurately. I would strongly encourage anyone looking for a mortgage to reach out to Alex.
S
I want to thank Nick Margaritis an Lower for their professionalism and speed at which they refinanced the loan on my house. Not only did Nick get me the lowest rate that I could find, he stayed in constant contact with me through the whole process, keeping me informed as to the status of the loan, and let me know what was coming up in the near future. The fact that the loan on my house was a VA loan did not bother Lower in the least also gave me confidence in the company. I will recommend Nick and Lower to anyone that asks me about getting a real estate loan in the future.
A
The entire process was very straightforward and easy. Our rep, Kyle Moats was amazing. He answered all our questions when we had them with very knowledgeable replies. I was super surprised that 99 percent of the process was done online. It made for a worry free experience during this pandemic. I recommend anyone thinking of refinancing to give lower a shot. I would give lower and Kyle 6 stars if I could.
m
I highly recommend lower.com and specifically my loan officer Ryan Donovan! He was absolutely amazing from start to finish. We closed on time, he was so fast, knowledgeable, professional, and you can tell he really cares about his clients!
A
Jason Waldren was SUPER and friendly throughout this whole home purchasing experience. We were in the journey of purchasing our first house and Jason kindly provided us with any information that we needed to know throughout the whole thing. Jason picked up the phone and was available to us for any questions that we had and encouraged us to ask questions without hesitation and we really appreciated that the most since we had no clue at the beginning. Jason honestly made us feel really comfortable and it felt as if we knew him for years! We really loved working with Jason and would 100% recommend him!
p
My experience refinancing with Lower was great! My loan officer, Jarret, was exceptional! He was knowledgeable and accommodated my needs in an expeditious manner. I did a considerable amount of comparing loan companies and offers, and I am highly confident in my choice of Jarret and Lower. I was pleasantly surprised at how smooth the refinance process was with them.
K
Jordan Gonzalez made the process of getting a HELOC to consolidate debt really easy. He explained everything in terms we could understand. I also appreciated that he offered us options and explained the differences so that we could make an informed decision. Once we started the loan process, he followed through to the end. Always super quick to respond. We recommend him highly!
Z
Ryan was a pleasure to speak with and work with from jump. He approached this as a problem solver rather than a sales approach and that made my wife and I feel at ease and didn't feel pushed at all during the process. Being in sales myself, I absolutely understand the need to solve the customers' problems first and that's what Ryan did. Easy, straight forward process and easy to understand, and ultimately much quicker process than traditional, not to mention a great interest rate. I would recommend Ryan to anyone looking to put themselves in a better place financially, while looking for a better, more efficient way of achieving their financial goals.
g
Ryan O’Dell with lower.com was fantastic to work with. I had an extremely difficult situation with very tight time lines. Ryan was available to answer all my questions even when I reached out to him in the evenings and even a holiday weekend. I would highly recommend lower.com and especially Ryan O’Dell for any home purchase.
K
We knew we were going to go with lower after our initial meeting with Nathanael. He was extremely knowledgeable, responded quickly, and very personable. This was our first home in a new state and he answered all our questions and went above and beyond to communicate with our realtor and the sellers when the time came. He made the process really easy and smooth for us and we were able to close quickly because of all of his forward thinking and prep work. I cannot recommend working with someone highly enough and we will definitely work with Nathanael for all future needs.
J
The process was very smooth, even considering we hit a couple of bumps along the way. I worked with Chris McDaniel and he was great. Very communicative and friendly. I liked that he would text or call with updates, even outside of normal business hours. Sometimes texting is easier to get me, and he seemed to be very in tune with that. Good rate, easy process, I'm a happy customer :)
G
Our experience with Sunny Amin of Lower was outstanding. As a matter of fact, we worked with Sunny in 2018, when he was with Rocket Mortgage. He impressed us enough to keep his contact details. When we refinanced our home in 2021, we looked up Sunny and found out he moved to Loan.com. It was a sound decision. Sunny not only helped us work through process with clarity, he paved the way for a very an incredibly smooth experience. Sunny’s professionalism, attention to detail and can-do attitude was refreshing. We’re keeping his contact details and highly recommend him to anyone looking to refinance their home.
R
My partner and I were looking into buying a house a few months ago and spoke to Johanna Whetstone for advice pertaining to the loans we would need to take on. Not only did she answer our questions fully and completely, she gave us insight into the housing market, which neither of us quite understand. She even took time to answer our questions outside of regular business hours. Although purchasing a home didn't end up being the right choice for us at this time, we will definitely be contacting Lower and hopefully get to work with Johanna when we do end up buying.
r
I can't recommend Morgan G enough! She is incredibly knowledgeable, responsive, and helpful! She answered all of my questions regarding doctor's loans without being pushy or over assertive. She also responded to my texts/calls so quickly and was always happy to explain options to me further. I can tell she takes pride in her work and genuinely loves to help her clients. 10/10 would recommend Morgan G!
S
Lacie Marie Brittian was an excellent resource whom dedicated a lot of time to responding quickly to my questions even when she was officially taking a day off. She worked with us for our unique situation and successfully identified all the options we had available. Even during the document submission phase, she still reached out to the necessary people to make adjustments on our behalf. She has an excellent work ethic and is clearly working hard to make sure all the boxes are checked off as best as possible. I appreciate the honestly and experience with her as a loan advisor and would recommend her for other people as well. Thanks!
B
Kyle was attentive he understood my needs for finding a home and actually listened to my concerns as a consumer. He made the experience personable light and surprising enjoyable! He was candid honest and gave advice based on my best interest. If you are looking for a honest lender who looks out for your needs please please call kyle i look forward to him handling my family's next home purchase 😊.
S
This review is for Evelina Rosu at lower.com Evelina made the entire process of purchasing my first home as effortless as it could have been. She was answering all my questions around the clock and was preemptive with getting all the documents and requirements out of the way as efficiently as possible in order to lock down the closing date. She also saved me a ton of money by getting me a significantly lower rate than anywhere else I had seen. If you are looking for a Loan Advisor who'll get you the best rates and the best service, Evelina is the one.
C
We're so grateful we had Nathanael Jones on our team! He was incredibly professional, responsive, and patient with us throughout the entire home search/buying process. He went above and beyond for us and was instantly available at every turn, even after normal business hours. There is no lender I would recommend or trust more.
A
We were put into contact with Lower from our family who recently moved and bought a house. They shared about how wonderful their experience was, and how working with Kyle Doles made the process so much smoother than they could have imagined. My boyfriend and I were put in contact with Kyle as we started this journey of being first-time homebuyers and I am nothing but impressed with how personable and helpful the experience has been so far. It makes the fears and nerves of starting this process for the first time so much easier than I could have imagined. Highly recommend Lower.com and Kyle Doles for all your home buying needs! :)
A
Justin Evans is absolutely fantastic, first of all. Not only did he manage to deal with my insane stress over this process, answer all of my questions super timely, but even managed to reassure me every step of the way. He articulated and explained things to me extremely well, and made a very hectic process a lot less rough. I really enjoyed having such a caring loan agent, and even one who respected my pronouns and identity— which is very rare to find. Justin is a true gem and and I’m so happy I got to work with him! The overall process from Lower was extremely easy, even with snags that I thought couldn’t be overcame. As a first time home buyer, I couldn’t have asked for a better experience. Thank you Justin!
B
My experience getting a Cash-Out Refinance with Lower was WONDERFUL! My loan officer, Blake Kirven, was PERFECTION & is the real star of Lower! He was knowledgeable and answered all of my countless questions with ease. He worked past his work schedule on a regular basis to get my info processed and taken care of. This is my first time dealing with any kind of home loan, I bought my home with Cash & Blake made sure I understood the entire process. He never took longer than 8-10 business hours to respond to anything I needed & he was always kind and helpful no matter what the situation. He treated my wife and I as if we were family, he actually cared & went above and beyond to make sure all my hesitations or concerns were eased & he was always patient no matter what. We have not yet closed on the loan, it has gone to processing and even though it’s out of Blake’s hands he is still checking in & making sure I am aware of each process in the loan. To top it all off, lower has great rates!! They are just as competitive if not more when it comes to a cash-out refinance. Do yourself a favor apply with Lower & ask for Blake Kirven! You will be happy you did!
K
Mackenzie is awesome! Our experience with Lower has been great. Our refinance has been a smooth process and Mackenzie has explained everything along the way. Talking to Mackenzie immediately put us at ease. She is knowledgeable and attentive. Our questions have been answered timely and the loan is going to close faster than we thought! We are recommending Lower to all our family and friends!
C
Outstanding service!! Ms. Martin was extremely helpful in assisting me with my loan process. I am a first-time homebuyer and Ms. Martin patiently explained every step of the process to me. She got me an amazing rate and would definitely work with her in the future! She is extremely responsive and willing to help in any way she could. Would be very happy to work with her again in the future.
K
This review is for Sam S. with Lower. It's hard for us to overstate how happy we've been with Sam's professionalism, attention to detail, and incredible level of communication. Sam with Lower is everything one could want from a loan officer and he made our cash-out refinance as smooth and stress-free as possible. There were a few bumps in the road because I am self-employed and our refi was a VA loan, but Sam did a fantastic job keeping us up-to-date and addressing any questions or concerns we had about the underwriting process. We will definitely recommend Sam and Lower to our friends and family!
D
Working with Austin, I felt as though every need of mine was able to be met. He took every concern of mine and made it his own. I felt like I could trust him with good intentions, as he demonstrated patience and understanding whenever an obstacle stood in the way. Refusing to pressure me into certain decisions or commitments, he allowed space but encouraged me when needed. Truly couldn't have asked for a better loan advisor. He helped me find the best deal and was extremely accommodative and professional. I would recommend him to all of my friends! I hope to work with him again.
A
Our lower.com experience has been wonderful. This is the easiest and quickest loan experience we’ve ever had. Aaron went above and beyond to stay in contact with us and update us throughout the entire process. I can tell that Aaron truly cares for his clients. I will recommend Aaron and Lower to anyone looking to buy a house!
L
We applied for a loan in late October of 2021. We were not as serious to buy a home at that time but wanted to get our foot in the water since we planned to buy in 2022. Since then, Diana Elaine Flynn has been THE BEST loan advisor of the lenders I found. She messaged weekly or every other week to check in on us about our house buying process. I found myself feeling very comfortable asking Diana all my questions and she always got back to me as soon as she could even though she was in another state from me. When we started looking at houses more seriously, she offered to reach out to the seller's agent to put in a good word for us. She did it for us several times and we really felt like it was helpful; one of the agents said they've never had a lender reach out to them to do that so they were impressed. While we were under contract, Diana was always there for us. We were concerned about an end of the month closing date and having to stay an extra month in our apartment but she gave us the idea to suggest to our realtor to request a sooner date to close. She communicated with the underwriting team the whole time whenever we were concerned about anything too. All in all, we trusted and were so comfortable with Diana and Lower, LLC as our lender. We bought our first home and while anything that involves finances is always stressful, it was truly a better experience because of Diana. We wouldn't have felt so sure and comfortable in this big life decision of buying a house with any other lender we were in contact with from other companies (both online and local banks). We absolutely recommend LOWER and if you can, REQUEST FOR DIANA!!!
B
I had an opportunity to work with Paul in the purchase of my home and have to say it was a wonderful experience! He was helpful, patient, and informative. As this was my first home purchase with a loan, I had plenty of questions that he answered wholly and honestly. He has professional and personal experience with what he does and it certainly comes forth through his and Lower's team. I will be using them again in my future purchases
Y
When shopping for lenders, I found that other loan advisors were artificially nice on the surface and the managers/higher ups were nothing short of predatory. I chose to work with Candice because she was down to earth, responsive at various times, and really interested in getting me the best loan as a first time home buyer. With Candice (and Lower) my loan process was smooth and troubleshooting was a breeze. Highly recommend Candice for first time home buyers and I recommend Lower as they will price match and then some!
J
We had a very great experience with Lower and our loan advisor Chris Junker. This is our third time with this company and each loan has been completed professionally with quick communication and competitive pricing. We look forward to the next one.
A
I chose Lower because they gave me the best rate out of the 15+ lenders I spoke with. Also, all their process is online and really liked the ease of access. I had the opportunity to work with Molly Matejka for our mortgage that we took out for our new house. Molly had been very helpful about making sure I got the best rate possible and always responded promptly. Since we were first time home buyers, I really appreciated that fact that she was available most times during the day and also weekends to answer any questions whatsoever. She was with us every step of the way until we closed successfully. I also want to mention that she went out of her way to make us and the seller feel comfortable at all times. I also want to mention Alex Gilmer from the Underwriting team, who is very detail oriented and and did not rest until we were satisfied with the final numbers. Alex was always available to answer any questions and help power through the closing paper work. We were able to close successfully and have been living in the house for about a month now. Thanks to Lower and specifically to Molly and Alex for making the process so quick and easy. I would definitely recommend Lower.com to a friend.
J
We had a great experience working with Will Navin at Lower. He is incredibly knowledgeable, and explains things very clearly and confidently. Will cares about helping his clients get homes and it truly shows. He is attentive and makes himself available anytime to help. Will is always prepared to handle questions about small details of your loan, or big hypotheticals. I would recommend Will to anyone I know without hesitation! Will is an absolute asset to have on your team.
S
I'd like to get cash-out refinance for home improvement projects. The loan advisor, James Nixon, from lower.com contacted me on 12/18/2021 and suggested an optimal solution for my situation. He called and emailed me for every step during the application process. On 1/10/2022, the fund had been deposited into my bank account. I am very impressed for the smooth process as well as quick turnaround.
R
As a first time home buyer, Kyle has been beyond fantastic walking me through the loan process. He’s always available, checking in to ensure I have everything I need while searching for a home and has reached out on my behalf to listing agents to do anything he can to help the process go smoothly. Can’t recommend him more!
A
Kimberly Bishop was an absolute pleasure to work with on our first of many closings together! Not only was she extremely patient, she kept my client and I in the loop of the entire process. Her communications skills and dedication to what she does is what you want in your mortgage lender. 5 stars across the board!
A
Ryan Donovan of Lower.com is a treasure. He worked with us in a professional manner to obtain a loan for a house. During the process, he took time to explain things that we were not familiar with and made sure that we had all the papers Lower needed. By the time we were through, we felt we had a friend. Ryan is efficient, personable and a consummate professional. Lower.com is fortunate to have him in their employ.
B
I am new to the process of buying and looking for a home. I was put in touch with Quinn Nicodemus, he did a wonderful job explaining the process and keeping me up to date with any information I needed. He was very kind and ALWAYS available to me for any questions and concerns I might have. I would highly recommend working with Quinn when it comes to your home buying goals.
k
Lower (Austin Doubikin) has been awesome to work with since day 1. He has always been responsive and willing to go the extra mile in finding the best options with us as well as keeping us informed along the way. I would definitely recommend him to anyone looking for a home loan and I'd work with him again if given the opportunity!
L
Will Navin's customer service is outstanding! He is friendly, helpful, and engaged. He promptly returned my calls and was available all hours of the day. Will turned what could be a long, arduous process into a solid game plan that I can follow and be excited about. He is very passionate about what he does and made me feel like I was his only client. I am thankful I found a lender and a company I can trust.
T
Paul provides service above and beyond what you will find from other lenders. He will walk you through the entire process and work to provide the best possible option for your needs. Paul was always available to help us and was able to adjust our pre-approval to match what we were planning on offering on houses. I would highly recommend him if you are looking for low rates and exceptional service.
M
Diana Flynna is absolutely amazing! She was there to assist me every step of the way. As a first time home buyer i didn't have a clue as what to expect. Diana helped me understand each step we took and if they needed more information she would let me know in a timely manner so that i was able to get those items in. Diana made the entire process as smooth as possible for me which i truly appreciate. She genuinely cares about the client and was awesome to have to work with. Would definitely recommend!!
T
My wife and I just closed on a new home loan with Ryan Donovan and Lower.com and we couldn’t be happier. Ryan was transparent, professional, kind and made himself easily available through email, text and calls. I made sure to compliment Ryan on how well he was treating us through the entire process. Ryan helped in so many ways; from making sure we had all our questions answered in an amazingly timely manner, the communication well ahead of time of what was needed from us as well as a play-by-play of our loan in process. I would easily recommend to ask for Ryan Donovan to help you with your next loan.
D
During a recent refinance, my wife and I had the pleasure of working with Tessa at Lower. She was simply amazing. She was very responsive, knowledgeable, and reassuring throughout the entire process. She made us feel as we were "prized and valued" customers. - Darryl
S
Jake and the team at Lower helped me and my wife secure financing for a home purchase. He was incredibly helpful: attentive, responsive, and timely. Great service. He truly treated us like we were his only clients. Great service!
G
I really loved working with Lower, they are very resourceful. They were able to provide me with great rates, a pleasant home buying experience, as well as a host of other needed services such as referrals for homeowners insurance! I would refer all my friends and family too! In fact I did haha. Great working with them and I am looking forward to working with my loan officer Brianne K. Again in the future!
B
Mackenzie did an excellent job with my refinance request. She provided all the information I needed to make my decision and was quick to follow up with answers to all my questions through every phase of the process. I wouldn't hesitate to work with her again and highly recommend her to all others.
S
I worked with Patrick Dittoe on a refi. Honestly, my credit was not fantastic but Patrick took his time with me. I really feel his effort went above and beyond what other loan officers had done for me. I have been a home owner for over 30 years. He also recommended I call his colleague about homeowners and auto insurance. I did and got better coverage for about $170 a month less than we were paying with Nationwide! That is real money brother! Thanks Lower. Keep up the good work.
J
I would like to acknowledge the exceptional service that I received during the entire refinancing process. Mike Reeves professionalism and knowledge of the industry was impressive and truly appreciated. Mike went above and beyond to ensure that all of my needs were met and that everything was handled thoroughly and efficiently. I will continue to recommend him in the future.
J
I did a cash out refi with lower.com and I cannot say enough good things about my experience. Matthew Mikel was great to work with, very knowledgeable and provided great insight into the options available. He was always quick to get in touch when I had any questions. The overall process was very painless and they closed the transaction without delay. I highly recommend lower.com and Matthew.
T
I worked with Sunny Amin at Lower. This was an extremely streamlined, low-stress process. To me, that is an impressive feat in this industry. Sunny and the entire team were the most responsive people I have ever met as a customer of a service - period. If I had a question, day or night, weekday or weekend, I could get someone on the phone or a text reply if they were busy. Each step was clear and timely, and Sunny worked seamlessly with my realtor to make my job even easier.
L
Our refinance experience with Ian Sotir was very pleasant! He was always quick to respond and didn’t leave any questions unanswered. He was also extremely patient when there was a hang up on getting certain documents. I would highly recommend him to friends and family.
J
Cosmos was excellent to work with! I had a lot of questions and he had a lot of patience and was willing to answer them no problem and if he didn't know the answer he was reaching out to his managers and others from different departments to get the answers. Our refi went smoothly and we couldn't be happier. Should we refinance again we know who to go to!
m
I purchased my “forever home” yesterday and I couldn’t have had a better experience! Chad Hirsch was my loan advisor and he did an outstanding job. Our home purchase took place without realtors so he had extra work to and boy did he shine! He made sure we had all the correct documents, kept the process on schedule, updated us on what to expect next, and delivered a 21 day close!
T
Working with Ryan was a great experience. I really felt he cared about my family and what was best for us. I never felt pressure to do anything that didn't make sense for our family. I truly enjoyed working with Ryan and am extremely happy with the outcome. I would absolutely recommend working with Ryan.
K
My experience with Lower.com and Austin Doubikin was great. I was seeking knowledgeable assistance for a lower APR rate on a 30 year mortgage. Worked diligently and responsive to achieve the lowest rate. I highly recommend. Great communication and very professional.
J
I just recently closed on my cash out refinance utilizing Lower. I had the pleasure of working with Ben. With this being my first cash out refinance I was nervous and intimidated by the process. After our first conversation he gave me his personal phone number and told me to contact him with any questions or concerns. I contacted him countless times and he always answered and took the time to answer any questions I had. I cannot thank him and his team at lower for helping me close my refinance in 30 days (That was including a revised appraisal as well as other VA required steps). I will forever utilize Ben and Lower for future financing on my investment deals. Thank you once again!
P
Nate Szekely and his team at Lower were really great to work with. Their communication was impeccable, the loan process was very smooth, and everything was completed in a timely manner. As a Realtor, I would recommend them to my clients again.
M
I had a great experience working with Lou Diouf on the refinance of my mortgage. He was very pleasant throughout the entire process, helping us navigate some challenges until we were able to successfully close. Lou makes you feel that you're talking to a friend and not just a loan officer. I would definitely love to work with him again.
M
Got a great deal from a professional mortgage broker! Fair rates & lowest fees! Jimmy E was professional, answering all my questions in a timely fashion, and worked well with the rest of the Lower.com team to work out minor oddities in my refinance process. A+, I highly recommend them.
N
Taylor was a wonderful loan officer. She was always responsive and on top of everything! The closing was seamless and very easy. I would definitely recommend Lower to anyone looking to purchase or refinance!
D
Mackenzie Floyd was an amazing asset to have on this journey. My wife works in the mortgage world and has a very clear understanding of what was going on. Mackenzie did not hesitate to slow down and re-explain things I may not have understood in situations where it may have been second nature to my wife. The process as a whole was simple and extremely quick (something our family is extremely grateful for). This put us in a great position for the future. Mackenzie, thank you so much for everything!
B
Brendan was terrific to work with. From start to finish he took the time to explain and answer all of our questions. He was prompt at responding and communicated every step of the way. I have worked with several loan advisors over the years and Brendan was by far and away the best! We highly recommend Brendan.
B
Mark P. did an amazing job through the whole process. Even though we did not qualify, Mark handled everything gracefully. He was able to educate us what we need to do to qualify in the future and got us moving in the right direction. Pleasure to work with, knowledgeable and thorough. Lower.com made the whole process easy for us.
D
Being first time home buyers we did not know what to expect. Aaron was exceptionally helpful when it came down to explaining and seeing through the whole process. He provided us with constant updates through various means of communication and always ensured that my wife and I knew what was going on. Our search for our first home was only 20 days and we could not have done it without Aaron! My wife and I are very thankful for all Aaron's help. He made our dream become a reality. Thank you Aaron!!
M
Austin Clarkson- Buying a home is one of the biggest investments that you can make in your lifetime. I consider myself a pretty knowledgeable guy, but I knew nothing about buying a home. Austin made it simple and easy to understand. He was even on call for me when I needed an urgent request completed. I couldn't recommend Austin enough. If you want a seamless and simple process for the biggest investment of your life, reach out to Austin!
J
We had the opportunity to work with James Nixon at Lower.com. The process was very easy. James was transparent, very communicative, considerable, and patient with my mom and I each step of the way. I was very pleased and Lower.com has earned a lifetime customer. Their services and products are outstanding; I truly appreciated how my contact person was James during the entire process. Even when we worked with third parties, James followed up and supported us the entire time.
N
I had so many questions and a lot of uncertainty as I prepared to buy my first home in this crazy and unpredictable market. Nathanael Jones was incredibly helpful and patient as he walked through each step of the home-buying process. He was wonderful to work with and I cannot recommend him, and the Lower team, enough!
N
Mark was pleasant and timely to work with. He did an awesome job walking us through what we qualify for and explained the benefits of the refinance! I would recommend working with Mark and Lower.com they go above and beyond!
T
Luke Wyatt is excellent to work with. I have had many mortgage financing experiences and this was by far the best. Midway through the initial refinance my situation changed. Luke was very understanding and was great about making the necessary changes in order to help my situation. He was flexible, excellent at communicating and proactive about addressing any concerns I had. Highly recommend!
M
I am always weary about working with larger lending companies as a Real Estate Agent especially in this market, but Stephen Coan proved that worry wrong! Stephen was so professional, proficient and quick to answer my client's questions and my requests. In a market as today that is very much needed. He went above and behind for my clients and it shows that he truly has a passion for what he does. I will highly recommend Stephen over and over!
E
Kyle Doles is a very professional loan agent. He helps me through out the process of purchasing my very first home. He provides great customer services. He always there if I have any questions and check in with me on a regular basis to keep me updated. I highly recommend Kyle as your loan agent.
F
I could not ask for a better loan officer! Lauren Grissom made everything so seamless and the process was incredibly smooth. Her knowledge and professionalism are only exceeded by her positive attitude! I'm recommending her to everyone I know.
R
From start to finish Shawn Baird made whole process as smooth and timely as possible. He took care of all the leg work and co-ordinating of all parties involved. All questions which I had were answered not only in a timely fashion but also very thorough. He made my first home buying experience very enjoyable and stress free.
C
Matt and lower did an amazing job Matt took the time to listen to my needs. He was very knowledgeable and patient with explaining the entire process of my refi and made it extremely seamless to me. I was completely grateful for all of his efforts in assisting and getting my loan ReFi. Matt worked with me and kept and touch until the entire process was complete and even after I received my funding still checked in.
K
Robert Babcock was super helpful every step of our process! It was our first time buying a home and he was patient with all my newbie questions and always happy to help me understand what something met. He was always available and quick to get back to us with updates. Ultimately, he helped us close on our first home in a crazy competitive market and adjusted to some quick closing timelines and requests. Would highly recommend!
L
I was attracted to Lower.com because of their great rates after having a less than stellar initial conversation with my current, big bank lender. I was connected to Michael Henning and immediately felt like I was in great hands. He took the time to explain the process and delivered on everything he promised. The total time of the refinance was about 5 weeks, even during the holidays. There were a couple of small inconsistencies towards the end, but Michael made sure to “fix” anything promptly and to my satisfaction. The closing was mostly electronic, combined with an in my home signing to wrap it up in about 15 minutes. Great experience, lower monthly payments, shorter term and a great lender in Michael. What more could you ask for, really?
S
Working with Ben Koung was fast and easy. He explained everything from start to finish and was always available via phone, email or text if I had questions. He made the process extremely easy and walked me through every step. I will be coming back to him next time we have a mortgage need. Thanks Ben, you are awesome!
L
Michael Kaufman reached out to us and within a day we had things moving forward with a cash-out refinance. In just over a month everything was finalized and closed. Mike was very professional and returned calls, texts and emails quickly. He answered all our crazy questions over the time frame and even checked in after closing. Could not have asked for a better experience.
S
Aaron Muresan was excellent to work with and helped us out tremendously. Being a first-time home-buyer can be a scary process, but Aaron made sure we were well-informed at every step and knew exactly what to expect. He even offered to call the listing agent on our behalf to vouch for us as buyers - so, HUGE thank you to him for helping us get our first dream home!
D
A friend referred me to Lower.com and I was immediately connected with Mackenzie. Mackenzie blew me away with her knowledge, professionalism, and attitude. I knew immediately she was my person. We completed this process in a few short weeks and honestly I couldn’t have asked for one more thing out of her. She gave us her cell phone number and responded to every email within minutes. Do yourself a favor and work with Mackenzie at Lower….you won’t regret it!"
J
Employment review: I won’t write a book but if you are considering Lower PLEASE consider my review first. The reason that you will not see bad reviews is because Lower pays out severance to shut the mouths of people. From day one there was lie after lie, change after change and the 50+ hire group ended up with barely 10 of us. Lies LIES and more LIES: This company hired all of us on false pretenses our offer letter had nothing to do with what we got when we started working there. They lied about metrics, NMLS training, compensation and much more. They offered severance to anyone who wanted to leave when we discovered their lies. Culture: the best way to explain the culture is cut throat. The President of the company bases your role off the condition of the market there is no job security here. We were given a horrific metric to meet by the end of the month or we would be terminated. This is sickening. My trainer and co workers were awesome the higher up management is the issue. There is so much more that I just can’t list here because you would be reading for a long time. I don’t recommend anyone to work here this job put me on an emotional roller coaster and I’m glad it’s over.
C
I researched a lot of companies to do my refinancing and HELOC to put a put a pool in my backyard. I settled on Lower.com because they offer me the best deal, AND, they assigned ONE loan officer to work with me during entire process vs. multiple points of contact during the process which can be overwhelming and confusing. I was assigned, James Nixon to manage my loan during the entire process. He was by far, the best Loan Officer I have ever worked with and went beyond the call of duty to ensure I was always clear on the process and what was needed. Specifically, the fact that Lower.com assigns one point person to the loan makes a HUGE difference in the process and experience. I could text, call or email him at anytime and it was sooooooooooooo much easier having to deal with only one person the entire time. James did an exceptional job and I trusted him 100% with my loan. He took the time to communicate with me, even when he was on vacation! He knows the loan business and took the time to research all scenarios to ensure I was getting the best deal/product. James is literally one in million and I attribute the success of my loan to him. As I don't think other companies cared enough or were invested enough to find the right product to fit my needs. When I refinance again, I am going directly to James! He is super, a great person, and great leader in my opinion.
J
We recently worked with Tyler Marton of Lower to complete a refinance of our home. The process could not have been easier. Tyler's customer service was, in a word, exceptional. We could not have asked for a more responsive or helpful, not to mention friendly, person to help guide us through this transaction. Thanks again, Tyler!
T
As a first time home buyer, we thought the loan process was going to be scary and rough. However, Arianna Graves made the process simple and communicated with us about everything we needed to know. Not only did she have great customer service, but she also was friendly and answered our many questions we had through the entire process. Overall Arianna was amazing and I highly recommend her to anyone!
J
I acted as the buying agent for my client who worked with Diana Flynn and it went very well! Our client used an FHA loan on a property which can be difficult to execute, but Diana made this process easy and smooth! I look forward to working with Lower again.
L
Josh Culbertson exceeded my expectations when talking about our refinance needs. We were so nervous to even talk about it because we were uneducated. Josh helped educate us in a easy way to understand, with patience, and knowledge. 10/10 recommend him to everyone!
T
Katie Borawski is the best! The mortgage refinance process can be so tedious and time consuming, but Katie makes it as simple as can be! She is on her A game making sure to request everything needed up front so there is no back and forth or major delays. She is super prompt to answer any questions and is super knowledgeable and friendly. She is a pleasure to work with!
V
Nothing but great things to say about lower.com and our refinance! Matt Owens was excellent from start to finish and this process was so much easier than our previous mortgage lender. Great to see a lender that is as caring and honest as lower.com, great job Matt Owens!
J
Jared Iannarino was extremely helpful and made the refinance process simple and fast. Would definitely recommend him and the Lower.com team. Jared answered every question I could think of and more. He made me feel good about my decision to refinance AND even helped me get rid some old debts. I would recommend Jared Iannarino to ANYONE who would listen!
R
Steve was easy to work with on my home refinance. He’s knowledgeable, friendly, and was genuinely concerned with what I was looking to accomplish out of my refinance. I’ve had other experiences trying to refinance where the loan officer seemed to be trying to get me into something that they thought I should have, not so with Steve. Once he knew my goals he went to work quickly to see if he could make it happen and he did! He made it simple and easy, it was a great experience and I would recommend Steve to any of my friends! If you are looking to refinance, go to lower.com and ask for Steve Spain.
T
Back in July, I did a cash out refinance and Nick Margaritis was my loan officer. He explained how I could refi again in 6 months and it would help me get rid of the points on my mortgage. Right at the 6 month mark, Nick reached out and we got the refinance done within a couple of weeks. Nick is always accessible and very responsive to questions before, during, and after the process. I would suggest Lower.com and Nick for your Mortgage needs!
J
Travis is the best loan officer I have dealt with to date. He is punctual and persistent. While my particular situation did not qualify he worked diligently to make sure I was taken care of. Lower.com is the future in mortgage origination with Travis leading the way.
J
As a real estate agent, I am exposed to lots of different lenders. Not having worked with Lower before I did not know what to expect. My uncertainty was almost immediately forgotten as Owen Dysart was AWESOME to work with from the start. He was quick with communication, always answered his phone and always willing to go the extra mile to get things done! I definitely recommend using Lower for a home purchase.
C
Austin was great to work with. He was very knowledge and was extremely patient. He spent the time needed to walk me through all of my options, explain everything in a way that made sense. He was able to give me some different options that I hadn’t thought of prior.
B
I was referred to Steve Wolgamot at Lower.Com for assistance in the refinance for my home mortgage. Steve was great to work with. I highly recommend him. From the introduction call Steve walked me through the loan process. Explanation of the documents to closing . Steve very responsive to his calls . Supplied great customer service. Thank you ! Steve for the great experience.
J
KAT JARVIS - LOAN ADVISOR - HIGHLY RECOMMEND Kat absolutely exceeded every expectation I could have had about a loan advisor. From my very first contact with her, she was top-notch in every category. Her communication skills are better than any other loan officer I have ever worked with. She is polite, friendly, detailed, and her overall demeanor is incredibly naturally friendly & outgoing with an ease about it that makes discussing such a serious and potentially nerve wracking topic a pleasant and comfortable one. When Kat says she is going to do something, she does it, promptly and accurately. Her follow-up is terrific - she is reliably accessible & always responds in a very quick amount of time. Kat works extremely hard for her clients and I would highly, highly recommend her.
R
I was contacted by Luke Wyatt as we qualified for the free refi for life. He was great, we communicated mostly through text as that was best for me with a new baby at home. He was quick to respond and resolve any issues that came about. He answered any questions we had and was great to work with!
A
Sean Farrell with Lower was fantastically supportive during our year long house search. Communication with the whole team at Lower was very easy they were always responsive and helpful. Buying a house was an inherently stressful process but Sean and Lower made it as easy as possible.
T
The loan agent, Arianna Graves, from Lower.com was wonderful to work with. I talked with several loan companies to obtain good interest rate, but she was the best. She is knowledgeable, quick responder, and helpful. My deal was in Christmas holidays season, but she responded instantly and also coordinated the time difference. Without her support and encouragement, I don't think I could not make wise investment. I definitely recommend to work with Arianna Graves.
T
I worked with Michael Mcwatters from lower on this refinance. I had previously refinanced with Lower and had been skeptical because they are new and I had never met anyone face to face. However, it was an excellent experience. At my first refinance I was promised a free refinance in the future if I went with Lower. They also came through on that. I was charged no fees by Lower to do this refinance. The download tool at Lower is the best I've ever seen and made uploading all the required documents so simple! Michael was amazing and usually contacted me with answers to my questions before I had the chance to reach out to him. I will use lower for my future loan needs.
A
Molly was so wonderful to work with and I am grateful for how seamless and straightforward the refinancing process was for us. She was able to get us an unbeatable interest rate and she took the time to explain everything each step of the way. Molly is professional, kind, and trustworthy. I cannot recommend her enough if you are looking to refinance!
K
We are thankful to have worked with Jordan Gonzalez in providing us a quote for our future home purchase. Jordan helped us in a time where we were genuinely at a loss for how to move forward with our home buying process. Jordan went above and beyond to make sure we understood each step in the process, what it would take to successfully purchase our future home.
C
My wife and I had the pleasure of working with Emily Hughes . She helped us end to end with our first home purchase. The experience was unbelievably smooth. I have heard in the past that we should always work with a local lender because they are more accessible. This couldn’t be further from the truth. Emily made it her mission to reach out whenever needed and did everything in her power to make sure we got the property we desired. I would definitely work with her again and highly recommend her and her team. Bravo Emily. If I could offer 10 Stars I would!!!!!!
R
I am a first time home buyer and spoke with many lenders. I was overwhelmed by the process. Stephen made the process approachable and was open and honest. When I was confused he broke down the process and what to expect. I am so grateful for his guidance and integrity. You won’t regret working with Stephen!
S
William Hunsucker made the process super easy and as a first time home buyer he was able to help me navigate and learn a lot about the details that I did not know a lot about. He was really responsive and made sure to keep me in the loop while his team worked on all the paperwork. I will absolutely be coming back to him in the future if I ever move!
C
We worked with Samantha and Lower for our most recent home purchase. She helped with the entire process, including pricing out potential homes, getting pre-approved, and ultimately purchasing the house. Throughout the whole experience she was responsive, and the loan closed exactly when it was supposed to with no drama or complications. Highly recommend and would work with again!
C
I just want to let you know that I had a great experience with Lower.com, Aaron Muresan was my agent and he was very helpful in many ways, he definitely is someone I would use again to buy another house. He made the process easy and was always there if I needed any help or had any questions.
M
This was my third time utilizing the services of Lower. And Matthew Schmitz did a fantastic job of ensuring another smooth and efficient process. Communication was proactive and Matt ensured we were educated and clear on all options available to us. We were never pushed down a certain path. Matt was dedicated to ensuring our journey to closing was a successful one.
J
I've bought and refinanced several homes and working with the Lower team has been my best experience to date. Tessa Johns was so easy to work with and always responsive to my questions along the way. If I refinance again in the future I'll definitely be using Lower again.
K
On February 21, 2022 I submitted an application to refinance my home with Lower.com. I advised Ryan Rampi that there were two loans showing on my credit that were not mine (they belong to the church that I am the financial officer for). He told me that this was not a problem, that I would only need to submit bank statements from the church, showing where it is paying the loan and I did that. Fast forward a few weeks and I am told that is not enough, so I went to the bank, had the bank President write me a letter stating that the commercial loans were not mine and that they would be promptly removed from me credit report. I submitted the documentation to Lower.com and they said they had already made a determination based on the loans showing that I had been denied the loan. I ask what can I do now, and I was told that the loan application had been closed and that he could redo the application and everything should be fine. After numerous attempts to get to the closing table, Lower.com's underwriters would not take in to consideration the fact that these items had been removed from my credit and that I had provided more than plausible explanation and documentation for the loans. After going as far as having the title clear to close, the appraisal and fulfilling every single requirement that was asked of me through two loan applications, I am told by Ryan Rampi that he "doesn't think they are going to be able to make it work". I asked if they had pulled a new credit report and was told no they hadn't (I already knew this because I monitor my credit on multiple platforms.) I asked why they could not pull a fresh credit report, and was told that they would. THEY NEVER DID! Then I was told over the phone that they weren't going to be able to make the loan work. I was given two months of runaround by Lower.com which resulted in me having to work with another lender, all the while interest rates are climbing. I was locked in at 4.00 % and honestly think that they did not want to honor the interest rate lock and shut me down because of it! I never received any documentation stating a reason that the loan had been denied, as Ryan said. Seeing how I was not going to get anywhere with Lower.com, I went to Rocket Mortgage to get a rate locked in with them. By this time, the best rate I could get was 4.99% because of the climbing interest rates. By Lower.com doing this to me they have cost me over $20,000 over the life of the loan. I am beyond outraged with them and their lack of diligence. I had to contact Ryan's supervisors on at least two different occasions to get a call back from him. The last time, I was contacted by someone who represented himself as "a Vice President" and was told that he would take over the account and work with me from thereon, and that after speaking to Ryan he would call me back by the end of the day. Well, the end of the day apparently still hasn't gotten here two months later.
Hello Kenneth, Thank you for providing your feedback. We want to apologize for any unmet expectations. We have shared your experience with the appropriate parties. If you would like to provide more information, please contact us at your earliest convenience at 833-920-2273 or [email protected]. Thank you - Lower.com Customer Care
J
Thank heavens I attended a Crew game at the new beautiful stadium and wondered "what on Earth even is a Lower.com?" When I got home, I did some research and learned more about the what they do. I've been renting my whole adult life (besides the one time I had to bum out on my friends couch for a few weeks) and never really thought about owning a home. I reached out to Lower just to be a curious cat, and was connected with Steven Clum. He was extremely cool and helpful guiding me through the process, and made it so easy for me to find the perfect buying option for me and my dog Carlos. I have recommended this to all of my friends and family and all 3 of them sounded interested! I wish I could give this 6 stars instead of 5.
S
Brendan did a great job helping us through the refinance process, and setting us up with a HELOC. He was very thorough and responsive to any questions, and made sure we got everything we needed!
P
Aaron Muresan was a an absolute professional throughout this loan process. He went out of his way to make sure I knew exactly what was happening. He answered all of my questions enthusiastically in a clear and concise manner. I could not recommend him high enough to anyone else looking to get a loan for a house.
E
Sean Farrell was fantastic. He was really responsive (I love that I could text with questions) and guided me through the entire process. This was especially important since I was buying a home in a different state. Thanks, Sean!
J
Adam Edwards was extremely helpful during our cash out refinance and he was quick to respond to any issues or questions we had. A few minutes before we closed there were some technical issues with docusign and Adam ensured that everything was taken care of and that the closing happened on time. Thank you Adam!
D
Let me start by saying that I was a little anxious about dealing with an “internet mortgage” company. All of my previous dealings in this realm have been through local companies that had people that I knew personally. From the first time that I spoke with Liam Delaney, all of those fears were gone. Not only was he extremely professional, he was also equally personable. There were no hidden fees or gimmicks along the way and everything was as stated on the final closing documents. The process was delayed several times over a period of 4 months because of problems on my end. At times I was ready to throw in the towel, but Liam was always there to offer encouragement to see it through to the end. It was a very happy moment when he called mer personally to let me know the loan had funded. Don’t let the “internet refinance” scare you if you choose to work with the Lower.com team. They are there not only for your business, but also because they care about their customers. I would also like to give a shout out to Lance Simms, who supported me throughout the process as well.
D
We worked with Mikel Johnson at Lower, based on a referral from a family member. Mike was responsive, professional, and went above and beyond to get us the best deal. The turnaround time for our refinance was amazingly fast, and with our unique situation, this was greatly appreciated. He created a unique solution just for us and consistently followed up, through the entire process, to make sure we were taken care of. We would definitely recommend Mike to anyone looking to work with a Loan Advisor. Lower had a pretty straight-forward and easy process. They are comparable to the usual brick-and-mortar institutions that we all know. The only time we encountered hurdles was some errors in paperwork towards the end of the deal. It seemed at times people in different departments weren’t communicating as efficiently as they should, to each other. But Mike was always on top of it and made sure everything was right. He’s fantastic.
J
Shawn has been great in securing us a Mortgage with Lower.com. He is very knowledgeable. He is very quick to respond when we have questions.. He has been a pleasure to work with !
A
Refinanced my mortgage loan. Cannor did a great job. Good experience, even though my first loan officer changed the department within. Quick and fast online closing.
P
Steve Clum my loan officer was absolutely amazing. He was always available even after working hours. He made the closing process so smooth! He got back quick with any information I needed in regards to getting a house. I truly recommend Steve at Lower for getting any kind of mortgage.
A
Samay Pahouja and all the team at Lower.com were able to take my situation, which seemed to be hopeless at first, and make it work! I highly recommend this company and all the employees for your mortgage and refinancing experience, especially during these trying times of inflation and interest rate hikes. In addition Samay's awesome dedication, I'd like to also thank Kyle Rogers, Rebecca Holcombe and others during the last part of my very successful refinance/cash-out experience. You owe it to yourself to give these guys and Lower.com a try for the best and most dedication team of specialists!
F
Fara and her team at Lower were amazing in helping me get my first home loan. They were extremely knowledgeable, professional and hard working. I strongly recommend them.
B
Luke Mullins was the first person we spoke with about refinancing and consolidating our bills. Luke answered all of our questions, provided all the info we needed upfront, and called back right away if we we had questions. Because he was so quick to get the information we decided that this was the company to get our loan done. The loan took a little time but it was due to my self employment. Luke had to do a lot of processing to get this through. I would highly recommend Luke and Lower for your mortgage needs. Lower and Luke took care of us and I would recommend them to all my family and friends. Thanks Luke!
F
Working with Lower.com was a great experience primarily due to working with Patrick Martin as our Loan Advisor. He was always available when we needed our questions answered and provided incredible service to us. Strongly recommend Lower for any mortgage needs.
E
We were very satisfied with our experience with Lower. Ryan Donovan was extremely helpful every step of the way and answered all questions quickly and thoroughly. Even though we had some technical issues with signing, everyone we worked with was motivated to make the process as streamlined and painless as possible. We are very grateful to Ryan and the rest of the team at Lower for such a positive refinance experience.
M
Throughout the entire home buying process Stephen Coan was friendly and responsive. He continually made us feel as though we were his top priority, and he made every step as easy as possible for us. I would highly recommend working with him!
B
Alex assisted us with our mortgage loan to get our dream property after we had a horrible experience with The Mortgage Center. Alex checked in every step of the way even if there were no updates to be given. Matt also worked with us in closing the loan. When I say they have transparent communication, I mean it in every way. They made the while process (start to finish) so easy and way less stressful for us. They were organized and followed through immediately. We also saved a ton of money getting a lower interest rate and closing fees. We will be lower.com customers for life! Hands down a 5 start experience across the board and we would 100% recommend using this lender.
M
Kyle was great from the first call. Very smooth process and extremely responsive! I shopped 4 lenders and he was by far the best lender I worked with during the process.
A
Bryan Loan Originator and Sarah Loan Processor were great and easy to work with. Bryan was always giving me different options and working hard to get me the best rates. I highly recommend!
Y
Their service and knowledgeable people make you feel your are in good hands from the beginning. They explain all the process and the changes you may find on the way. You can contact them with any question, they will have the answer for. If you had worked with another lender you may be able to recognize what the huge difference. I will be forever grateful with Richard D Guarnera for all his support.
J
Richard Guarnera was integral to the purchase of our first house. He was such a pleasure to work with, and held our hands answering countless first timer questions at all hours of the day and night. He even revised some approval letters for us late on a Sunday evening. He answered questions for us during his vacation. He acted as the point person when the closing process got to be more than we could handle with two young children. His team, our lawyers, and our real estate team did so much of the closing behind the scenes for us that we aren’t even sure we were there! Now we have a more wonderful home than we thought we’d ever be able to afford thanks to lower and Richard.
E
Austin Doubikin-Excellent Example of First-rate Customer Service The phone was answered within three rings, and the screener immediately transferred me over to Austin Doubikin. It was very apparent from the beginning that he was very enthusiastic about helping us develop a loan solution that would be the most beneficial. He was extremely professional and attentive during the initial interview. After that, he got to work and called back shortly with a good proposal. We initiated the lock process immediately. Afterward, Austin was in continuous contact with us, providing updates for other documentation, ordering the appraisal, etc., etc. Austin was always available by phone or email. I can safely say that I never had to leave a voice mail-he always picked up the phone. The entire time I worked with Austin was very smooth without any of the typical bumps that can happen when the LO is not in the game. It is quite obvious Austin is an exception because the customer service he provided was outstanding. I would recommend my friends and colleagues to him.
A
HIGHLY RECOMMEND NATHANAEL JONES FROM LOWER.COM!!! I am a first time home buyer and was confused and lost in the pre-qualification process. Nathanael took additional time to meet with me and walk me through the entire process. He was careful to answer all of my questions and his availability and pleasant/approachable demeanor fully eased my concerns. He also went out of his way to connect me with a real estate agent he trusted and had built a relationship with- she was amazing as well. Nathanael was available for questions from me 24/7 and I have nothing but great things to say about working with him. I highly recommend working with nathanael- you will not regret it!!!!
B
I worked with Ryan O. On a refinance / mortgage cash out. He was very knowledgeable and upfront on everything. I would highly recommend him to anyone looking for help with anything mortgage related.
L
We worked with Aaron Matthew Gehlken and he was amazing! He was there to answer any questions we had as soon as possible. If he didn’t have the answer to a question he would find someone who did. Aaron helped us in any way he could, even on his own personal time. Aaron kept things moving and kept me informed all the way to closing! Very easy-going, honest, and trustworthy. I would recommend Aaron Matthew Gehlken to anyone looking to buy or refinance a home!
A
Being a first time homebuyer it was great to have a true professional like Josh Morris to help my husband and I through the process. He was super available, quick to respond, extremely knowledgeable and overall just a pleasure to work with. I would recommend Josh to any of my friend and family who were looking for a loan pro.
A
Chad was amazing. Definitely went above and beyond what i expected. He worked with us even after hours to answer all of our questions. He was very respondent and maintained a positive out look on getting our loan finalized. Thank you.
J
Andrew assisted on advising me on several loan options available to me for the purchase of my first home. He was extremely helpful, informative, and made me feel comfortable while navigating this process. Highly recommend!!
K
Nathan Scully was amazing as a loan officer but also as an advisor for buying my first home. He was so patient and helpful as far as explaining things to me over the phone on his off days. Definitely will be working with him again!
C
Fast and Exceptional Servicing In my refinancing with Lower.com I wonder why I hadn't done it sooner. The process was all handled electronically, outside of signing the documents which were brought to my home by the notary to sign. It makes refinancing through Lower.com a very easy process despite how busy one might be and it was flawless to boot. The real assets are the people who make Lower.com what it is, my Loan Officer Steve Wolgamot was hands-down awesome. I had a little bit of work to resolve on my condo prior to getting the appraisal - Steve had contacts that could knock the work out with just a few day's notice and their work was superb and very professional. Mr. Wolgamot made himself readily available and was very responsive. I also greatly appreciate how Mr. Wolgamot explained things to me on the loan estimate and paperwork so that I would understand some areas that I couldn't connect the dots on - it is Mr. Wolgamot’s personal oath to ensure those he serves fully and solidly understand everything as they go through the process - he had even responded late at night to detail some areas I was still gray on. My hesitation for not refinancing sooner was due to intimidation by own lack of knowledge for the process and was anxious prior to having this professional navigating and educating me through it all. Not only have I refinanced and saved money, lowered my mortgage payment and obtained resources for down payment on my next home, I was also fully educated. The next time I buy will be through Mr. Wolgamot again and now all I can do is be excited about the future home instead of stress over the journey in getting there! I am feeling squarely set in a great position now, I would not have this confidence in the process without Mr. Wolgamot and the great people at Lower.com. They really took great care of me and my needs. Thank you!
M
Aaron was extremely helpful and easy to get a hold of. Answered all my questions and explained in a detailed way. Never gave up when the deal got tough and worked through the obstacles with the Duplex close. He was an asset and a Rockstar on my closing team, will be using him again shortly.
L
Robby MacAskill is the best! Such a amazing lender. Always helped us even on the weekends! Made home buying so simple . As a first time home buyer I couldn’t have asked for anyone better!
R
Andrew McClurg from Lower.com has been fantastic through this whole home buying process! I was in a bit of a unique situation in buying our home (it was a new build FSBO, still being built). All in all, we worked together for 4 months with clear communication throughout. Andrew was able to answer all of my questions, and would research and get back to me if he didn’t know something right away. Andrew was honest and communicative from the application process through closing. Andrew really advocated for us and is the reason we were able to close on time! I’d definitely recommend working with him to anyone!
A
Thank you to Calvin Turner at lower! as we know this can be a stressful process at times, but from start to finish calvin was very professional & knowledgeable which helped me greatly in my decisions. Everything was on point and I would definitely recommend lower to anyone looking for a really good mortgage company! Thanks again to calvin and the Lower team!
B
Sunny Amin was fantastic. I had no knowledge of the homebuying or mortgage loan process. He was able to provide all of the information that I needed and not only consistently followed up, but his client focus made me feel like I was his top priority throughout my entire homebuying process.
C
Sherri was extremely helpful on all aspects of my HELOC. She went above and beyond. Most importantly she was available either by text of phone call. I did recommend her to a very close friend and she can say the same about her. Two thumbs up.
S
Steve Spain helped us secure a refinance and HELOC very quickly. He listened to what we wanted to do and why then made suggestions that made our plan even better. We refinanced, eliminated PMI and pulled out equity money. Thanks Steve!
N
Nick Margaritis made my process super easy and was very communicative. I even had a closing issue (with the third party notary, not Nick's or Lower's fault) that he immediately got on top of to have resolved, even though it was well after business hours. Would definitely recommend.
D
My experience working with Arianna was nothing short of amazing! When I first reached out, I had no idea where to start and she walked me through every step of the process, provided examples, and just made everything incredibly easy to understand. Like most, I experienced a few obstacles throughout the home-buying process and Arianna always went the extra mile to help me figure out which options were available to me. It felt like she was not only personally invested in my success of ultimately finding/buying a home, but also in my own well-being and overall experience. I would highly recommend working with Arianna!
R
Matthew Schmitz with lower was absolutely amazing. He did an phenomenal job with our refi. We couldn't have been more pleased with his professionalism. He walked us through every step of this process and checked on us the entire time. It is nothing to wake up on a Monday morning and receiving a text from Matt asking how was your weekend. Talk about personable. I recommend this young man whole heartedly. He's truly an asset to this corporation. We're all lucky you hired him.
K
Our mortgage application process at Lower was so easy to complete and the turnaround time for approval and closing was less than 5 weeks! Our loan advisor, Richie Barber, was great at communicating with us frequently and checking in to see if we had any questions or concerns with the process. We got a great mortgage rate and had a wonderful experience working with Lower. We'll recommend them to anyone looking to buy a home or refinance their mortgage.
A
Aaron Muresan was PHENOMENAL! He made sure we understood each step in the process and was always available to answer questions. He was very transparent through the entire process and made everything much less stressful. I would highly recommend him!!
S
I bought my house a year ago and wanted to make sure I had the best possible financing. Ian at Lower.com walked me through all my refinance options and explained how the process works start to finish. If you’re looking to refi or want to make sure you have the best possible deal, I highly recommend giving Ian a call.
J
I cannot say enough about Sam Hrehocik and her work ethic to get my family in the home we wanted! I contacted Sam on a Thursday just requesting a soft pre-approval, and I told her that I was going to casually going to start looking at properties. On Saturday afternoon, I abruptly decided that I wanted to make a offer and given the market it needed to be that day. I contacted Sam (mid Saturday) and she graciously replied and got the necessary paperwork to my agent for my offer so fast!!! Throughout the entire process Sam was knowledgeable, reassuring and had exceptional communication to make sure we were ready for closing in less than 3 weeks. Thank you Sam :)
M
The entire process was fast and easy! This experience was awesome! Communication with our loan officer was quick and it was easy to make a decision on which type of loan was best for us.
E
I had an amazing experience working with Elena Grimm. She was always available to help answer any questions I had about the buying process. I learned several different things that Elena took the time to explain the meaning behind like various home buying details that I was not aware of going into the buying process. I would and will ask Elena the next time we need a mortgage product and will let as many people as I can know to reach out to the expert Elena for advice.
N
Shawn Baird has been awesome! being a first time home buyer is super stressful and he has made the process super easy! Definitely recommend Shawn! Very professional and straight forward!
C
I had a great experience with Rob MacAskill to get pre-qualified for a mortgage. He stayed after-hours to make sure that I had all my questions answered and that I was able to get pre-approved for my first home purchase. I could not be happier with the service I received.
D
I am a first time homebuyer and new to pretty much everything that has to do with buying and owning a house. I worked with Steve Clum on some fantastic first time buyer options and he got me exactly where I needed be! If there was a possibility to give 10 stars on here I would! Highly recommend!
A
Scott Manages was so helpful and very attentive to all of our questions during the process. His level of professionalism is unmatched along with his superior customer service! Highly recommend!!
S
I'm a Realtor in Georgia and have worked with Shawn Baird a few times now. He and his team do a fantastic job of getting the Buyer their home in the timeframe told to them. I would certainly recommend Shawn to anyone looking to buy!
A
Aaron Gehlken and I worked together for a mutual client here in Alabama. We were able to go through the entire process & get our client to the closing table with no hiccups. Everything was done in a timely manner and Aaron was quick to answer any questions that my client or I had along the way. I am looking forward to working with him again in the near future!
M
Aaron Muresan was recommended to us by a friend and we could not have been happier with our experience. He answered any questions that we had and was always available. He made what we thought was going to be a daunting process very easy. We definitely will be recommending him to all of our friends!
C
Jacob Smith was helpful from the start. He never talked down to me when I had questions. “Expert” is an understatement - his knowledge of lending is vast. I did not follow through with a loan at this time, but when I do, I will go through Jacob. Thank you Jacob.
C
Joshua Culbertson is who handled ours. Loved all things involved with ONE exception: communication. If the company is loading down the agents, that is hurting the company and the agents. Many times, I needed a quick answer to something and was not able to quickly get in touch with our agent. That was the only negative thing. Got what we wanted for how much we wanted
H
Ryan Rampi was wonderful to work with. He was excellent at explaining each step. He answered all of my questions. If he didn’t know the answer, he was honest about it and got back to me within minutes of finding the answer. The most important thing to me was to have someone who truly cared about my results and what I was looking for in a loan. Ryan went above and beyond to make sure to find the best fit for me. I highly recommend Ryan Rampi to anyone looking for any type of home loan.
C
My lender was Will Navin and he was amazing to work with. Helpful and kind, anytime day, night, or weekend he was right there with me and got back with really quick if he missed my call. I highly recommend him
J
Paul Wolfe made the pre-approval process extremely easy and convenient! He was able to work around my schedule and communicate with me outside of standard business hours and thanks to him I was able to get pre-approved for the price range of homes I was looking at in only a matter of days.
T
Cosmos Fristachi was a consummate professional! He was friendly and accessible, but also very knowledgeable about what loans we could choose from. He helped us get rid of our mortgage insurance and save hundreds every month! A 5-star experience, we know who we'll be going back to in the future!
J
From start to finish Kimberly was extremely knowledgeable and attentive to the process. I am a first time home buyer and she made me feel very comfortable. Lower is very lucky to have her.
P
We had an excellent experience with Lower.com. Our loan officer was usually available or quick to return calls, very knowledgeable, and very flexible to address the demands of the buyer.
R
Derek Knost @ Lower was extremely helpful in explaining all the products they offer. With the market the way it is and looking into a first time home purchase it was refreshing to speak with someone with the heart of a teacher. I will be looking forward with working with Derek in the future.
B
Morgan Marvar helped my daughter secure a preapproval letter for a mortgage quickly. He is someone I would use again due to his efficiency and professionalism. He is definitely someone I trust.
J
Cosmos Fristachi and I spoke about refinancing and he showed me what options I have. Even though we didn’t end up closing, I know who I’ll be going back to when rates improve! His quick response and professional attitude really stood out!
E
We had a great experience using Lower. Our loan officer Jonathan Williams was very knowledgeable and very accessible to answer all questions we had. The loan process was smooth and fast and Jonathan Williams was very accommodating. We recommend using Lower.
V
I worked with Connor Coccia who was truly outstanding at helping me secure a loan for my home. As someone who is a first time homeowner, he truly went above and beyond in making this process as easy as possible!
H
If you are looking for a great guy to work with then Carter Ilich is your guy. He is fast, friendly, and flexible. I had a great experience and received a great rate in this competitive market.
R
Just completed a re-finance with Lower. I have never worked with a company where customer satisfaction and care was so important. If anyone is thinking about a mortgage or refi, they should seriously take a look at lower. You will be in secure hands and never be in the dark. Confidence is huge during a stressful process such as getting a mortgage. Ian Sotir was always available, always responsive, always made sure I understood what was happening and what was next. One the most professional and customer first people I have ever worked with.
C
I had a complicated situation and Jeddy was very helpful and was able answer questions, even in the evenings, connect with my realtor to get things done and get me into a lovely condo. I would definitely recommend and would work with him again in the future if I ever need another mortgage.
J
Mackenzie was extremely knowledgeable and walked us through the entire process; application to closing. Even though there were a few hiccups in our situation, Mackenzie went above and beyond to ensure everything was handled in a timely manner. I wouldn’t hesitate to reach out again for my next purchase. Thanks Mackenzie!
C
Kyle S. at Lower was a pleasure to work with. Although it turned out there was no good loan option for my situation (due to my interest rate already being incredibly low), he was forthright and very helpful throughout the process.
C
Aaron Muresan was a pleasure to work with. He was friendly, helpful, and great with communication. He even did whatever he could to help us while he was on vacation. He also gave us tips on how to save money. Would highly recommend.
M
Mike Kaufman was phenomenal. He helped us every step of the way, and was there right along with us even though a few problems we had with the underwriters. He never gave up and was able to get everything taken care of for us!
B
I was thinking about purchasing my first home and my Loan Advisor, Sam Berman, helped me tremendously in fully understanding what that process would look like. Even though I eventually decided to hold off for now, I will definitely be using him when the right time comes around and will be referring him to everyone else I know in need of a mortgage.
M
I received valuable help and information. Mr. Clum was very professional and covered all the bases to help us make our decision. After sharing all our options, we have decided that our current situation was our best. Mr. Clum was not upset but happy that he could help us come to this decision. We will definitely come back to Lower once we are ready to buy again.
s
Oooomg what can I say about Paul Crosby with Lower… he is absolutely a SAINT I’ve been working with Paul Dec 2020 to purchase my 1st Home and he has been the same every time I speak to him. He was Always available to talk never made me feel like I was bothering him wether he was at the job, driving home in his car, at the gym, at home morning noon or night Paul was available..At this point i consider him a friend 😊he is sooo knowledgeable about credit, mortgage rates anything you need to to know to get you approved PAUL got you.. During this process I introduced Paul to a family member who’s also working with Paul now on there home purchase.. Paul is absolutely Magnificent and I would MOST definitely tell EVERYONE I know to contact Paul from Lower.com THANK YOU Paul for everything and I look forward to our future plans.. You are Da Bomb.COM
S
Steve Spain helped us secure a refinance and HELOC very quickly. He listened to what we wanted to do and why then made suggestions that made our plan even better. We refinanced, eliminated PMI and pulled out equity money. Thanks Steve!
J
Shawn has been great in securing us a Mortgage with Lower.com. He is very knowledgeable. He is very quick to respond when we have questions.. He has been a pleasure to work with !
J
The e-process was new to us, but I think it went very well. John Young was always there to answer any questions and guide us to the next steps. I got a great rate, better than any other on-line mortgage broker including Rocket! John did a great job for us.
J
Mackenzie Floyd was honest, responsive, and so easy to work with that I passed up a better deal just to continue working with her. This was my first refinance and Mackenzie was true to her word on everything. She made the process so smooth! I would highly recommend working with her.
M
Emily at lower was a answer to my prayers. Being a first time home buyer was a scary process to say the least. Emily and her team at lower help me every step along the way. Great loan company to work with. 25 days closing on a conventional loan. I couldn’t have been more excited for the biggest moment I. Y life so far. Thank you lower.com
H
I had a great experience working with Steve from lower. Always answered questions we had and got back to us in a timely manner. Wouldn’t hesitate to work with him again.
D
Working with Kyle and Lower has been a wonderful experience! Kyle has been super helpful, patient, and informative and I can't give enough praise. Five stars all around!
S
Very easy to work with. I had Sam Shomette working on my Refi/HELOC. He got me the rate and payment I wanted with the equity I wanted to use for a large project. Easy process, very communicative.
E
Did a new home purchase mortgage with Lauren Grissom at Lower.com. Lauren was exceptional in her guidance and ability to help me navigate this new arena of lending. Her professionalism, knowledge, and skillful assistance made every step of the process easily managed.
w
I honestly didn't think owning a home was in my future but Jessica walked me through every step, explained every detail, stayed in communication as things progressed, and at the end of the day, made the entire experience very easy to navigate. I can't thank her enough or recommend her highly enough.
J
Jason Waldren was the first lender to reach out to me shortly after I made a loan inquiry on the internet. After speaking with Jason for just a few minutes about my situation and my lending needs, my mind was put at ease and I knew then and there that Jason would be the person to help me accomplish my home buying goals. Jason made it very easy to navigate through the application process and has been readily available via text, telephone and email when I had questions or needed more information regarding my loan. Jason is very personable, friendly and will certainly go "above and beyond" to get the job done especially with my unique home buying situation. If you are looking for someone who will not keep you in the dark and will always be there for you throughout the loan process, Jason Waldren is who you need to contact.
R
Steve was easy to work with on my home refinance. He’s knowledgeable, friendly, and was genuinely concerned with what I was looking to accomplish out of my refinance. I’ve had other experiences trying to refinance where the loan officer seemed to be trying to get me into something that they thought I should have, not so with Steve. Once he knew my goals he went to work quickly to see if he could make it happen and he did! He made it simple and easy, it was a great experience and I would recommend Steve to any of my friends! If you are looking to refinance, go to lower.com and ask for Steve Spain.
P
We had an excellent experience with Lower.com. Our loan officer was usually available or quick to return calls, very knowledgeable, and very flexible to address the demands of the buyer.
J
Working with Lower on my mortgage was a great experience primarily due to working with Kat Jarvis as my Loan Advisor. Kat is amazing! She worked with me for over two months to get my loan finalized and close on a new home. Throughout the entire process she was always available and responsive when I had questions and made it very easy to stay informed at each step. Her diligence and proactive nature was a great help. She coordinated many of the details with my agent directly which made everything feel streamlined and simple. Overall she made me feel comfortable with using Lower for my loan and was extremely pleasant to work with. Highly recommended.
R
I worked with Phoenix to access cash. We reviewed options, and he was very knowledgeable. I felt I was getting the best advice for my circumstances, and I cannot say the same about other experiences I've had in the past. Thank you, 5 stars.
C
I have nothing but good things to say about working with Lower.com. Ryan Donovan was AMAZING! I couldn't have asked for a better loan officer. I knew nothing about purchasing a home and he gently walked me through the whole process. He made himself available to me day and night and always responded in a timely manner. He worked hard to cater to my specific situation and made purchasing my home an enjoyable and affordable experience. I will definitely be working with Ryan again when I am ready to purchase my next home. Thank you for answering all my numerous questions and being there for me when ever I needed you!! Don't think twice about working with Lower.com. I highly recommend!!!
Z
I was trying to purchase a loan for a home and Johanna was incredibly helpful! Although I ended up realizing that I was not ready yet, I will definitely be using Johanna in the future and be recommending her to all of my friends and family
T
I was thrilled to have worked with Joshua Culbertson when I was looking to open a home equity line of credit. Joshua answered all my questions in a timely manner and was easy to work with throughout the entire process.
A
Going thru application w/ Kyle Doles for purchase loan has been great. Very competitive pricing and shopping insurance with them was quick and easy to find the best rate.
M
Samay is a hard working professional, He looked for all options possible for us to get our house refinanced. He was great through out the process, would recommend lower and Samay for anyone looking to refinance or get a new loan.
b
Meagan McVey from Lower.com has been amazing!!! She has made the whole refinance process so much easier. She genuinely cares about her customers. If you are buying or refinancing your home you won’t regret calling g Meagan McVey @Lower.com.
C
Nate Z. and the Lower Team were helpful every step of the way. They made our home purchase a reality and I look forward to working with them more in the future. Thank you Nate Z. and the Lower team!
P
Evan Rhodes at Lower.com is amazing to work with. He explained all the options, communicated frequently and delivered on his timelines. Everything was as expected and promised. I recommend Evan Rhodes and Lower.com
S
I met Dane Shirley through an investor that I was working with and he blew me away. By far the best lender I've ever worked with and still continue to work with him. I refer him to every client I have.
M
The service has been below par with many companies I have worked with in the past. The communication is sub-par and I wish I had gone with a different company. Unfortunately, I hit that point where it was better to endure the poor communications vs start new and have to pay for another appraisal.
Hello Mike! Thank you for providing your feedback. We want to apologize for any unmet expectations. If you could please provide us with some more information, we will be happy to look into this for you. Please contact us at your earliest convenience at 833-920-2273 or [email protected]. Thank you! - Lower.com Customer Care
A
The loan process with Olivia was done in an extremely professional manner. She was always fast to respond to any question and the process was flawless.
M
Lower is Awesome. Lower helped us get to Our closing with a little bump in the road but we got to Our closing date. And now we are Homeowners. Thanks to Ryan Glauner our Loan officer.
N
Blake Boling at Lower helped get me out of a stupid decision I had made without thinking. He obtained re-financing with Lower and it paid off an HEI I had gotten into and also gave the necessary cash out to complete our home improvement.
J
I was a bit nervous when looking into my home purchase options because of the stress a mortgage loan can ensue, but Andrew Lopez was able to put me at ease by providing all of the information I needed and clearly outlining the process
T
Entire experience was smooth, effective, and customer-friendly. The technology made everything easy to access and use, and the information and communication was transparent and prompt. Shoutout to my LO Samay L. Pahouja for their constant availability, in-depth knowledge base and network, and excellent customer service. Will probably stay with Lower for many more years and loans/ credits, and would 100% recommend to a friend.
r
I worked with Kyle on my loan and he was very pleasant to work with. Also kept me informed on what I needed at the different steps. I would highly recommend lower . Com
G
More than just good rates and terms at Lower.com. Diana Flynn is a Great Broker! With interest rates being the lowest in 50 years, anyone looking to refinance or purchase a home was scouring the internet for companies with the best interest rates, lowest closing costs, and ease of the mortgage process. The pandemic hampered going to local banks to apply in person so the digital age to the rescue! I did just that, only on my first attempt fell terribly short of my expectations, I moved on. Luckily, I was soon contacted by Diana Flynn from Lower.com That phone call went well, and I realized that Diana might be just the mortgage broker I needed, someone who would be honest, patient, thorough, and be able to handle my specific situation. Diana turned out to be just that professional. Lower.com like all other mortgage companies had a hard time keeping up with demand, so getting to the end of the process was much longer than I hoped for, but this was not Diana’s fault. If she wasn’t so diligent in pushing my application through, I might still be waiting. She stayed on top of things, gave me her cell phone so I could contact her whenever I needed to, and she stayed pleasant and focused no matter how much I could sometimes be a tough client as my patients were razor-thin after the first mortgage company mess. Valuable lesson learned. It is more than good rates and terms from these online companies. You're making one of the biggest and most important financial decisions of your life. The person representing you at that company will be the real win or loss for this transaction. Lower.com and especially Diana Flynn will put you in the win column, even when you look back at this transaction, years later, and you will look back on this experience time and time again.
F
I started a heloc and refi back in October of 2021 it’s now mid February and we still are not in final underwriting. We submit documents and it takes them 2-3 weeks at a time to get back to us and then they just ask for more stuff. From the beginning a really bad experience. Originally we had to talk to 3-4 different loan officers before someone would even call us back. We could’ve had had a HELOC with 5 other banks in this time period. Complete waste of time! Highly recommend staying away!
Hello Sean, Thank you for providing your feedback. We want to apologize for any unmet expectations. We have shared your experience with the appropriate parties. If you would like to provide more information, please contact us at your earliest convenience at 833-920-2273 or [email protected]. Thank you - Lower.com Customer Care
S
Brianne is very patient and takes the time to explain everything & made sure we understood each process of buying our first home!! We highly recommend her!!
C
Austin Doubikin made the refinance process was a lot easier than I had initially expected. I am a person who shops around a lot and Austin never made me feel pressured but with his level of knowledge and professionalism always was able to give me the best offer. Anyone looking to refinance who cares a lot about the price and the smoothness of the process would be happy to work with Austin! Austin was always very attentive to his phone and e-mail so return time on any questions was always very fast. Thanks for doing such a great job!
T
If possible, I recommend asking for Jessica Von Zastrow. She was extremely patient with all of my questions and messages so that I could close on my home in less than a month. She also responded to any inquiries within minutes.
J
Worked with Ryan to buy a home, did a fantastic job at keeping me up to date with everything and knew exactly how to quickly handle any situation that arose.
R
Mackenzie has been great throughout the process of getting our HELOC. Very thorough, communicates well and explained what we needed and what to expect.
C
Sherri Lynn Holt and her team were professional, expeditious, and got us closed on two separate mortgages in a reasonable amount of time. Thanks for everything Sherri and Lower!
A
I'm starting the process of purchasing my first home and Sam Berman has been extremely helpful in getting this process started for me. Looking forward to working with Lower!
R
The entire process was easy and very thorough. Lower made it simple and easy to understand the processes of purchasing home. The team was amazing and I'm really glad I decided to finance with Lower!
C
After looking into getting a HELOC, right now is just not the best time because of the equity I have in my house but Nick Bowyer was very professional and I will use him for any future financing.
K
Ethan Daniel Pelagalli Loan AdvisorNMLS# 2075659 Ethan went above and beyond the call of duty to secure my business and i am extremely grateful he was there advising me during my refinance. It was a pleasure dealing with him again.
M
I have been looking to buy a house for a while now, even with the market as crazy as it is Joshua Culbertson was great in helping me understand the home buying process and know what I needed to do to purchase my first property.
L
Great Service! This is the third time working with Matthew from Lower. He is very detailed with the information, very confident in the information he gives, which in turn gives me the confidence that I am making the right decisions. He will not steer you wrong. Whether you want to refinance or buy a new home, this is the person to call. I would definitely recommend Matthew and Lower to anyone looking for any mortgage needs.
N
Robby M. was the best. We were searching for a long time, in a very turbulent market, every single time we needed help--he was there with a solution that fit our needs to a T. Couldn't recommend someone more.
N
Great customer service and all-around an excellent loan company for working online. Prior to contacting Lower, I got quotes from my local area and compared the prices. I found Lower Lower online and calculated the numbers, and found a better option. It is important to get the best deal possible when it comes to working with a lender. I had the honor to work with J. Jones who is familiar with California and how the process works to buy a property. Please inquire with a loan advisor who knows the area you are going to purchase due to different procedures. Jones was very helpful and his desire to work with me was great. As a first-time home buyer, Jones took the time to explain the things I did not understand or confirm the things I did. Even though my loan advisor was in a different State and the time zones were different, Jones still manage to work quickly with anything I asked of him. I can recall times he would take phone calls after work hours and even on the weekends. I would highly recommend Lower to any of my family and friends.
B
We had an excellent experience working with Lower on our refinance. Our Loan Advisor, Michael McWatters, was fantastic throughout. He was very responsive to our many questions, and he answered them all thoroughly. He provided us with a range of options and explained everything in a way that was both detailed but also easy to understand. The whole process, from our initial expression of interest to the closing, took about a month, and I never got the sense that anyone at Lower was doing anything other than working as quickly as they could to make this happen. Oh, and most importantly, their rates were better than anyone else's.
A
Emily Bell recently helped me refinance my house. I was dreading going through what I assumed was going to be painful process. Emily was super easy to work with. She was timely in responses and kept me up to date throughout the process. She made this a very easy and smooth process. Most importantly she was able to pull it off in less than a month. I would highly recommend working with Emily for all your mortgage needs. Alex M.
J
Super stoked to have worked with Kimberly Ann Bishop! I’m a first time homebuyer so I wasn’t sure what to expect. Kimberly made me feel as if she was looking out for me. I didn’t know all requirements for loans but she made sure I knew what cards were available to me. As a 1st gen buyer, that really helped the whole process. She was also always ready to answer my text🔥 which was super awesome. I almost went with chase but I didn’t feel as welcomed as Kimberly made me feel!
N
I've been through the mortgage process several times and my experience with Lower couldn't have gone better. Their rates were great and the service was second to none. Ryan Donovan was incredible from start to finish. He is very knowledgeable and was always available to answer questions. He is far and away the best loan officer I've ever worked with.
A
I ended up finding lower.com while waiting for weeks for my local bank to get back to me with info regarding refinancing my home. Patrick from Lower.com got back to me immediately and got the information I needed and we were able to proceed with the refinance process. He kept us up to date with what was going on with the loan and took the time to answer all my questions. Working with him was a great experience. We were able to close on our loan and get our check in the mail to move forward with our plans.
s
We worked with Brianne at the outset when we were looking for a new home. Brianne was very helpful and guided us throughout the remote loan process. She was quick to respond (within minutes) and extremely focused on making sure we got what we were looking for! Unfortunately we got a new home where the builders loan was too sweet... even there Brianne helped us and honestly told us that it was the best deal. Would love to work with her in the near future, and do recommend her and lower.com as a trusted source for home loans..., thanks Brianne!
D
Brianne is an amazing lender to work with and I highly recommend her for any portion of your home buying/refinancing experience!!!
S
We had a great experience working with Alex Blankenship with Lower. Alex walked us through every step and was very professional and knowledgeable. After locking in a great rate our refinance went very smoothly, almost effortless! Not to mention closing much faster than we ever imagined!! We highly recommend Alex and won’t hesitate to work with him again.
A
I had a great experience with this company to get my refinance done through them recently. William was a great person to work with. He was always available for any questions I might have had. He went above and beyond my needs to make sure I felt comfortable during the process of refinancing. I would always recommend him and his company without hesitation since I am confident he would do a good job to them too!
B
Our mortgage was processed in a timely manner without issue After having several mortgage companies provide quotes and comparing them we decided to work with Lower for our refinance. We closed the loan with AJ Evans and didn't have any significant issues. The requests for more documentation never really ends during a mortgage application process, but that's baked into the process no matter who you are working with. Everyone at lower that we worked with responded promptly. I would recommend Lower for anyone looking to open a new mortgage or to refinance their home.
A
This was my first time working with Lower.com. Unlike other companies who pass you from one person to another, Lower will have the same person with you every step of the way. I had the pleasure working with Ethan. He made this entire process clear and efficient. He was listening to me and was very responsive. I felt I was being treated like a family, which in turn, built my confidence and trust. We closed 10 days earlier without any hiccups or surprises. There were never any hard selling tactics or talking over me (unlike other companies I experienced). Bottom line: shop for what is the best deal for you. For me, being treated like a human being (and not another sales target) was more important than a couple of dollars. I just hope that in the future I will be able to work with Ethan again.
J
Johanna was very professional and walked us through every step of the process. Her professionalism and knowledge made us very comfortable dealing with Lower.com. I would recommend her (and the company) to anyone looking to refinance or buy.
S
We have refinanced twice now with Lower.com. Tyler Martin was a big help with the last one. It took a lot longer than expected due to … 2021. However, we got it closed and they made things as easy as they could. WE did everything online or over the phone and they sent a notary to my office for the official signing.
R
I used Lower.com for an equity line of credit.. Not only did they offer me more money then what I needed but also gave me a lower interest rate on my mortgage. Brendan was great to work with and very knowledgeable. I was able to get the money I wanted for projects as well as some extra for future plans.
C
The experience was excellent. Craig was communicative, creative and professional. The whole Lower team was a pleasure to work with and the refinance went as smooth as could be expected. I highly recommend Lower.com.
M
Anything having to do with banks or loans or anything like that is usually a nightmare to be avoided at all costs. Steve not only help me through the entire refinancing process from start to finish, he explained every detail about what was going on and shared great info to help me make the best decisions. Since working with Steve I have already sent two other family members to him for help with their refinance. When the time comes to do this again, there's only one person I want to work with, Steve Spain.
D
When we started the process, life happened, as you know... life normally does. Everything came to a complete halt due to a pipe bursting. Ethan not only was understanding and overly accommodating, but he was also very patient. When we were finally able to get things going, he walked us through the whole process, making sure we fully understood everything. He returned every call, answered all our concerns with grace and ease. He even did weekly ( sometimes more) check-ins to make sure we were in the loop on everything. Even when we got to the part of the process that was not his responsibility, Ethan still called with updates and made himself available for everything. No question, concern, or request was too big or too small for him. Ethan made the process as stress-free as possible. He is truly an asset to his company. We highly recommend him to EVERYONE! Lisa and Craig were great too. Their whole team was a joy to work with.
J
My experience with Lower.com was both smooth and painless. Working with Krista Wagner, my home loan representative, was both professional and effective. While I have bought houses in the past using conventional Bank methods, I had never even considered using online resources available to consumers today. Working with Krista was a new experience to me. As I stated above she was very professional and clearly knowledgeable about the different options that were available to me. She was also extremely flexible in that we had some moving numbers on my end that I needed to resolve during the process. Krista took those changes in stride and adjusted my loans accordingly. The end result was that I ended up with the loan that I could live with and I believe was the best option for me. I'm quite pleased with the end results and I since closed the deal and I'm now the proud owner of a home that I can live with for very long time. JMA
C
I refinanced a property I had an Ohio with Lower representative Mark Dombek and lower.com. The entire process what seamless and it was simple. Mark was the consummate professional and always return phone calls, emails and texts quickly. If you were deciding between Lower and another company, go with Lower.
N
I had an amazing experience with lower while purchasing my first home. Kat Jarvis contacted me shortly after I completed my initial loan application. I wasn't sure if I was ready to buy a home yet, but after speaking with Kat for a while, I became very confident that it was time. She gave me multiple loan options, and informed me of everything I would need to do to be eligible for the loan that was the best fit for me. I was buying a home FSBO and was not dealing with a realtor, so Kat took it upon herself to walk me through all the paper work and explain every little detail to me. I highly recommend Lower. But most of all I highly HIGHLY recommend Kat Jarvis, who went above and way beyond all expectations I could ever ask for. She couldn't have made me feel more comfortable while making the biggest investment of my life.
T
My lender, Katie Peplin, works harder than anyone else, often taking my calls outside of business hours and quickly answering whenever I had a question or concern. Thank you so much for helping us close and get an amazing rate on our dream home. We couldn't have done it without your help!
H
I worked with Abby Pyne during my home loan process! She was fantastic at what she does and is very pleasant to work with. She is knowledgeable and gets things done in a timely manner. Highly recommend working with her if you get the opportunity!
J
The experience with Lower was genuinely fantastic. I've had friends and family say how their refinance went very slow and lacked the kind of feedback that could give them confidence that things were being done correctly and efficiently. I'm happy to say that my loan was processed very quickly and especially that the communication from my agent was top notch. Throughout the application I felt like my agent viewed me as a priority and not just another client. I would highly recommend Lower and especially Patrick to anyone considering a home loan and/or refinance.
J
Brendan Flaherty explained things very well. He went over it & over it with us when we were having trouble understanding any part of the loan process. Brendan provided us with honest & reliable information and we were never disappointed. He far exceeded any agent we have worked with in the past. Thank you.
C
PAUL WOLFE IS THE BEST LOAN ADVISOR IN THE UNITED STATES!!! What can I say this guy was on top of everything as soon as we started our home buying process. He let me know exactly what all I needed from the start. He helped me formulate an excellent mortgage that worked for me. Our deal was very unique and complicated with a lot of moving parts, but Paul made it smooth and easy. He will respond to you via text day or night and even on weekends. I had a lot of questions and he always had an answer and rapidly responded. If you have the chance to work with Paul you'll realize how lucky you are. Transparent, friendly, and professional all in one. I will definitely be choosing Wolfey for any future property purchases.
M
The entire experience was easy and smooth. Kyle was extremely professional and very responsive. He even took the time to learn my schedule so he knew the best times of day to contact me for any information or questions. I would certainly recommend him to any looking for assistance with a mortgage or refinance.
A
Amazing service!!! Jacob was amazing and had great customer service skills, he provided great information on the process and informed us on everything every step of the way. He was patient and communicated very well. And we are so happy with his service . Highly recommend!
W
Kyle Doles at Lower.com was a pleasure to work with during my home buying process. Kyle was very responsive to any text, call or e-mail. He is very knowledgeable about mortgage programs and works with you to get the best loan product for your individual circumstance. He was highly professional and organized during the transaction. I was most impressed with Kyle at Lower with his can-do attitude and follow up from application to closing. Everything went smoothly with no stress. I highly recommend Kyle Doles as a loan officer for your purchase or refinance.
T
It was a pleasure working with Nathanael Jones at Lower! He was always quick to respond, even on weekends or outside business hours. His attention to detail and knowledge of the mortgage process helped my clients close on their new home in less than a month. I would definitely recommend using Nathanael Jones and Lower.com and look forward to working with him again!
A
It was great working with Austin Clarkson - he is knowledgeable and easy-going! He made the process so smooth for us and kept our best interests at the top of mind. Highly recommend Austin and Lower.com
j
I was unable to get mortgage from other banks and companies due to a non-US-citizenship. Lower is the only one that is flexible enough to handle my mortgage! And my agent Clay Morrison is amazing to work with. He was patient and explanatory to me as a first time home buyer. He also does prompt responses when the market is competitive. I would highly recommend him to anyone and everyone!
L
I highly recommend Ethan who helped me with a home refinance at a lower rate. Ethan was very courteous, professional and knowledgeable. He was always available to answer any questions or concerns I had before and after closing. Ethan guided me through the process and made sure that I understood everything during the loan process. I am so impressed and truly grateful to have had Ethan as my loan officer.
A
Thien Mach was able to get this loan closed in 12 days. He was very diligent and communicated with me through out the entire process. He was very conscientious of the time constraints we had to get the loan complete and worked tirelessly to get the job done. He was available and easy to reach 24/7. I would highly recommend Thien!
j
Elizabeth Jones was amazing at helping my client with all his lending needs. She was fast and efficient and great with communication. She had great follow up and I would definitely recommend Elizabeth and Lower!
T
Great experience working with Patrick from Lower. The entire process of refinancing was quick and simple. Patrick checked in with me throughout the process and was always professional and explained everything along the way.
E
Ryan Surehan made sure I had a great experience. He is efficient and smart. He knows what he is talking about. If your thinking about refinancing or buying a property go through Ryan Surehan! Amazing guy and gets back to you very quickly!
C
We refinanced our mortgage with Lower. to take advantage of their excellent rate. My loan agent, Michael Henning provided exceptional customer service, was very knowledgable, and he made sure to promptly answer all my questions. Our loan just closed this week, and I was more than thrilled to see our closing costs were lower than I had anticipated. I strongly recommend working with Michael.
L
This is my second time working with Lower.com, and they are amazing. My first experience was on refinancing my house. This time I worked with Logan Brewer to purchase a new home. Logan went above and beyond to help me in finding the perfect home for me, keeping me informed throughout the process, and ensuring I had a smooth close. I would definitely recommend the company overall for the best mortgage & refinance rates, but more importantly, the care and attention you get from the team. Moreover, if you are purchasing a new home, I would definitely recommend working with Logan Brewer. He helps to remove many of the complexities of home buying.
T
Austin McClain was our Loan Advisor and he was absolutely fantastic to work with. We were contacted by several companies wanting to handle our refinance, but after speaking with Austin, we knew we wanted to use Lower.com. He was very professional, courteous and extremely knowledgeable about the entire process. Best customer service we have received in years!!!
K
Our refinance experience at Lower.com was smooth and painless thanks to the hard work and efficiency of Joshua Matuska! He made sure everything was done in a timely manner. He was very clear and straight forward with us about the whole process and worked very hard for us. He was very professional and when something needed done, he made sure it was done. We just closed our loan and could not be more pleased. It will be life changing for us! We are thankful for the entire Lower.com staff that helped us with this process! I would recommend Lower.com and Joshua Matuska highly if you are looking to refinance or purchase a home!
E
Working with Morgan G was a great experience! She kept us informed throughout the process and went above and beyond to get us closed on time even though we had a shortened timeline. I would highly recommend working with her for any mortgage or refinance need.
R
Jacob Ritzert was a pleasure to work with. As a future first-time home owner, Jacob educated me on various aspects and considerations to make. His customer service was excellent, and he thoroughly explained each step along the way.
T
ALEX FISHER! If it can be done he will make it happen!! He is determined. If he tells you he can get you approved, just trust him!! I had a unique situation with income due to being a recently divorced mom with 2 boys, one still home with me, and we had hit a few bumps in the road with meeting criteria for an FHA loan, but we got there, THANKS TO ALEX! I’ll never forget how much he helped my family. This has been a long road but we are FINALLY CLOSING Monday!! Alex gave me peace of mind, he was there as a friend & he did it just as he promised!! & my loan processor SARAH STORMS as well!! I didn’t deal with her near as much as I did Alex of course but she is a sweet heart and each thing she ask for, she made herself perfectly clear. She was a breeze to work with.. Alex & Sarah make a heck of a team! Great experience dealing with these two & Lower!!!!
R
Working with Ryan Millikin buying my first house in the US was an absolute pleasure!!! Buying a house is supposed to be a stressful experience but Ryan made the whole process so easy and stress free. I'd recommend Ryan to anyone.
O
Great overall experience. I provided my information up-front, and received the best rates, with the lowest closing costs of the other 6-7 lenders I shopped. My loan officer, Brennan, responded promptly to all my questions. He accommodated several changes on Escrow and Points which I requested in the middle of the process, without me having to constantly resupply documents. Brennan gave me the best service and this was the easiest mortgage process I've gone through.
S
We recently refinanced using Lower.com. After contacting many different companies we made the decision to use lower because the service seemed to be above and beyond the best. Our loan adviser Casey kept us up to date on every step from initial paperwork all the way until we had made our first payment! She was Awesome and the process seemed almost too easy! I would recomend Lower.com to my friends, family and anyone looking to refinance or purchase home. Thanks! Sincerely, Scott
R
I worked with Phoenix to access cash. We reviewed options, and he was very knowledgeable. I felt I was getting the best advice for my circumstances, and I cannot say the same about other experiences I've had in the past. Thank you, 5 stars.
E
My husband and I are refinancing our mortgage and are happy to be working with Loan Advisor Bryce Gallagher. Bryce was very knowledgeable and helpful throughout the process, which sometimes can be a little intimidating. He explained all the procedures in great detail and accuracy. We are very happy with our overall experience with Lower.com. We were able to lower our interest rate and monthly payment while leaving the life of the mortgage unaffected. Thank you to Bryce and Team.
K
Loved working with Courtney Walters! She was very professional and always answered any questions I had. She was quick to communicate whether it be by email, phone, or text. She worked hard to make sure we got to the closing table on time. Will definitely be recommending her to anyone looking for a home loan in the future!!
Z
I was looking to purchase a home. Lower was one of the first lenders to contact me. Molly was the lender i was in contact with. She was very professional, efficient, thorough and willing to take her work home with her to help resolve a problem that happened during my loan process. I strongly recommend Molly and the folks at lower
A
We purchased our home not too long ago, but Bryce was able to show us some options on a refinance that would lower our rate and payment. He was responsive and took the time to explain the options- we’re new home owners and he made it simple and painless. Would recommend!
L
Nick Margaritis was wonderful to work with! He was very personable and listened to what I needed/wanted when it came to refinancing my home. I was a first time home buyer and refinanced after 1 year so I am very new with it all, Nicholas helped answer all of my questions and helped me understand the process. I was able to close on my refi within less than 30 days!! I would highly recommend him to anyone.
C
Lower.com helped me with a 2nd home purchase. Super easy & fast. Ryan Donovan, my loan advisor, was phenomenal! He was extremely knowledgeable about everything involved with the loan and lightning fast to answer questions. He kept me updated through every step of the process. Give this man a promotion! I had also attempted to work with another lender on this loan. I won't say who...but it rhymes with Pocket Mortgage. Lower.com had better rates, an easier process, and much better service!
W
Bought my first house a couple weeks ago and turned to Lower after going under contract and discovering my original lender raised the interest rate and lending fees. Kat Jarvis was great to work with and helped me find a better deal than I was originally offered. She was very patient in answering my questions as a first-time home buyer and very responsive in helping me close on time despite starting the loan process well after signing a 30 day contract. Highly recommend Kat and Lower.com to anyone looking for a low interest rate mortgage!
S
My wife and I had a great experience refinancing with Lower.com. We have been through many mortgage processes including refinancing and this was definitely one of the smoothest. Our experience with mortgage applications have usually been complicated, frustrating and troublesome, but this one went quite well. The representatives we were assigned stayed on top of the required actions and helped us get through the process as quickly as we were willing to work. We will definitely be using lower.com again in the future.
M
We had the best experience! Sean guided us through the process from pre-qualification to closing. When I look back at the very beginning and my experience with other mortgage lenders, I can only recommend lower.com. Super responsive, always available to answer questions and the best of it, most of these questions were basically answered without me saying a word. If you are looking to finance and refinance a home, give it a try and experience the difference firsthand.
S
Lower.com was great to work with on my home purchase. They provided experience and professionalism, a pleasant surprise for using an online lender. I'd consider using them again in the future.
C
Jordan Dees and the Lower.com team were amazing handling my home refinance. Jordan was far and away the best loan advisor I've ever worked with! Jordan was always quick to answer any questions I had. I know my loan was difficult but he handled it with ease. I will definitely recommend Jordan and the Lower.com team to all my friends and family!
V
Carley was an amazing help and vital in the process of helping us refinance. She was patient and very diligent with us. We are grateful to have her on the case and would recommend her and lower to all friends and family. in helping us close on our first home purchase last month and we are so grateful to have worked with her. She was very knowledgeable and helped us secure an incredible rate for the term of our refinance. She went above and beyond to ensure that everything we needed to provide was done. If we ever refinance again we would definitely use her again.
5
Shawn Baird was great! He was incredibly responsive with everything, personable, and was able to get our loan closed two weeks early. He made the entire process as painless as possible. I would recommend him to anyone and would work with him again.
J
Working with Lower and Carley Shea was great! The process was easy and very quick. I would recommend Lower to friends and family. The contact information was the easy part of my closing and Lower keeping in touch with me every step of the way, Thanks!!
J
Richard was fantastic to work with. From pre qualification to closing Richard paid close attention to detail and made sure to communicate all of the steps throughout the process. As I was rate shopping with different banks, I found Richard to have the best customer service so I decided to go with him. I am very selective with who I do business with and I will say Richard is one of the best in the business. If you are looking for a quality loan advisor that will get the job done early and efficiently Richard is your guy!
J
Ryan Surehan was a pleasure to work with throughout the entire process. He clearly defined what was needed and answered all questions perfectly, no matter the time of day! Thanks to Ryan, the process went smoothly for a first time home owner.
T
Morgan Grodesky and Mark Dombeck were my loan officers during the process of buying a home. These two individuals helped me in so many ways. Buying a home is so stressful , but Morgan and Mark made is so much easier as I was going thru the process. They have professional and well seasoned in their position. They always always kept me informed and I could call whenever I needed them. These 2 are the best!! Morgan and Mark are people who really cares and talk to you like they have been knowing you for years, so personable. What a team !! Never a dumb question and always had an answer. Thank you Morgan and Mark for helping me. I highly recommend these two individuals.
A
I couldn't be happier with the loan process through Lower, especially working with Ryan Donovan. Ryan communicated exceptionally well throughout the process, and ensured a smooth transition from pre-approval to closing. His insights and familiarity with all aspects of financing helped immensely, and I found him to be extremely trustworthy and friendly. My closing lasted 20 mins start to end, and I can't see myself working with any other lender in the future. Highly recommend.
c
I had the pleasure of working with James Nixon and he was absolutely perfect. He walked us through all of the steps and explained anything we had questions about. The overall process was very easy, quick and simple. Absolutely no complaints.
A
It was a pleasure to work with Reid Kowalski as my Loan Advisor. Throughout the process, his professionalism was very impressive. He was very proactive when providing updates. Communication was the key, I felt that my application was in good hands during the entire process. I feel he genuinely cares about the customer. I highly recommend his service and I wouldn't hesitate to use him again.
S
Bri Cremeans was a great help to getting me a good rate. She offered up helpful advice and was looking out for me as a person looking for a refinance not just a potential sale. Wish I could have gone with her.
V
As a first time home buyer, it was a joy & relief to have Sunny as my loan advisor. He exceeded my expectations by far. He is thorough and extremely knowledgeable. Sunny took note of my wishes & concerns, and he had a vested interest in ensuring my home buying needs were met. He provided helpful information for building and maintaining a good credit score. His recommendations were a tremendous help to me. I will definitely use what I've learned from Sunny moving forward. I have heard horror stories from many first-time home buyers. Thanks to Sunny and the Lower team, a horror story wasn't my outcome. My experience as a first-time home buyer was smooth sailing and thing's lined up perfectly. There were no delays or setbacks; the process from beginning to end took roughly 4.5 months. Sunny was honest and upfront from the beginning, he told me what he could do and he didn't waiver. I couldn't have asked for a better Loan Advisor. I appreciate you Sunny, for your outstanding customer care/service during my home buying journey. I can't thank you and the Lower team enough.
A
Arianna Graves was the easiest person with which to work. She updated us constantly and was more than willing to make phone calls on our behalf to get us where we needed to be. Arianna was ALWAYS just a phone call away and LISTENED to what we needed.
D
Aldair Guevara, is amazing. He has amazing customer service skills and represent the company very well. He listened to me and came up with solutions. Also communicated with me in the timely matter
D
My husband and I had the pleasure of working with Ethan Pelagalli. He was a perfect gentleman that made the complicated process of refinancing a swift ride. Any questions I had was handled by Ethan with so much sincerity and patience. He makes lower mortgage such a pleasant business to work with. I would highly recommend talking to Ethan for mortgage questions, again what a professional gentleman. Thanks again Ethan. Your the best and I greatly appreciate you. Diana
J
David was super helpful as I was looking into the different options for my home! He is extremely professional and knowledgeable and has been an invaluable resource in figuring out my home loan!
L
Austin McClain from lower.com made refinancing our mortgage very easy. Everything went smoothly, and Austin was especially helpful and patient in explaining each step of the process. He was super friendly and available when we had any questions. I highly recommend.
S
As an inexperienced home buyer after shopping around for lenders Paige Wilson with lower.com was absolutely exceptional. She was knowledgeable & friendly when breaking down estimated monthly payments & closing costs for multiple homes for us as we went through the process of shopping for our forever home. Paige was so patient & understanding as we had so many questions along the way. We are currently in a contract with a seller & at the appraisal stage & I couldn’t be happier with her continued availability & support along our sometimes stressful journey. She is always able to help me feel relieved that she is looking out for us & guiding us in the right direction. I would absolutely recommend Paige & lower to anyone who is house hunting. Trusting our lender and agent has taken loads of pressure off of us while we navigate through this process..
s
Amazing! Lucas worked with me on a refi. He moved quickly, followed up regularly, and used his personal number at my request (since his current employer uses area code spoofing). Most importantly he understood I was focused on price and worked towards that.
k
Paul Wolfe has the heart of a teacher something Dave Ramsey highly recommend when looking for a lender. I am a first time home buyer so I did not know much when I began my search but through conversations with Paul have been able to gain knowledge about the financing side of buying home that will serve my family and I for life. Paul has set the bar for the experience and level of detail that I expect from a lender.
A
Great experience working with Ryan Surehan from Lower! Very friendly, prompt in communication, and easy to work with when we were looking at home financing options. Would highly recommend working with him.
J
I worked with Emily! She was very patient in explaining every detail of the loan to me, she was quick in getting the process done. She would always answer the phone and give me updates of the process, working with Emily was great because she always had a great attitude! So big thanks to Emily for making this process easy and understandable!
E
My husband and I went to Lower.com to take advantage of the low interest rate and refinance our home. We worked with Min and the entire process was very easy and fast. We got a really good offer from Min and he answered all of our questions on time. Highly recommend working with Min if you decide to go with Lower.com.
S
Loved working with Chad Hirsch! He was on top of everything and a superb communicator! As a realtor I like to get to know my lenders to keep abreast of all documents needed and where we are to make a smooth transaction. Chad kept me informed every step of the way! We even closed this one earlier than planned. My buyer raved about him as well 🎉 He explained each step of the process to the buyer setting his mind at ease. The entire team at Lower did an amazing job!
J
Was able to get pre-qualified within a few minutes. Sean Farrell was quick to respond and answered all of my questions.
R
I struggled to find a lender who would give us the time of day, Credit scores, and length of time we’ve had our lines of Credit. We contacted Lower and Thien mach immediately stepped in with a “Ill see what I can work out” attitude. He was available anytime we had questions, and made our dream of owning a home happen. I will 100% always recommend Thien mach to anyone looking for a wonderful and positive lender. If you’re on the fence, seriously, reach out to Thien mach from Lower, you will not regret it! THE LOAN PROCESS WAS COMPLETED WITH IN A WEEK I’M SO MUCH IMPRESSED WITH IS WORK
D
Highly recommend Lower.com for an home financing needs. Ryan Henry is very professional and knowledgeable. He helped us in anyway he could, even on his own personal time. Definitely a great company and individual to work with, highly recommend!
A
Definitely going to recommend lower.com to my family, friends, pretty much everyone. My fiance and I have been looking to purchase our first home for over a year and half with a different lender. Called lower.com to see what they offer got connected to Bruce MacPherson who has been absolutely the kindest, friendliest, and such a help during this process and in less then a week with Bruce MacPherson my fiance and I are in a contract with our first house!!
M
This was the easiest home transaction I have personally participated in. Unlike many other lenders encountered, Elizabeth and her team were easy to work with and the communication could not have been better. Anyone looking to buy a home understands how stressful the process can be. Elizabeth and her team were with me every step of the way decreasing the overall stress level substantially. I encourage anyone to give them a chance and see what a difference they can make in your overall home buying experience.
R
It has been my pleasure to work with Abby Pyne. She is very pleasant to speak with over the phone. Abby is very knowledgeable and has been very patient with me throughout this process of finding my first home. I look forward to continuing working with her on this journey. I would recommend her to my family and friends Robin S.
J
Our loan advisor, Joshua Colbertson at lower.com, was very helpful. Professional, knowledgeable and responsive in all of our interactions. If anyone is looking to buy or refinance, I would recommend him!
M
I highly recommend Michael Bean as an real estate agent. He was very responsive and professional in the way that he handles his client's needs. The loan process was really easy, and he was constantly following up with my client and I. Michael goes above and beyond to provide excellent customer service and support to us whenever we needed. He would answer my phone calls even after hours. I would definitely recommend him to future clients as well!
S
My loan officer Benny was awesome! He did a great job. He was efficient and a great communicator. He kept me informed throughout the process and he followed through to ensure everything was taken care of in the best possible way. He even texted me in the evenings and on a weekend day when I had a question. I received a solution for my mortgage refinance. The outcome was even better than I expected. Great work Benny!!! Amazing job !! Thank you.
E
Jonathan Williams was extremely valuable during the process of purchasing my first home. Which was a very unfamiliar process for me. I had multiple quotes from other lenders, but they were not as responsive or accessible as him. I contacted him practically everyday during my the process. But he was patient and answered my questions promptly and as precisely as possible. He worked really hard to get me the best rate possible and I am forever grateful! Highly recommended!
D
With everything going on right now, refinancing was the last thing on my mind. Luckily I found out about Lower.com and talked to their loan Officer Ian Sotir. I didn’t realize how much I could save in my mortgage. Ian was always available, which made things a lot easier.
J
As a first-time house buyer, I knew very little about the process and was quite nervous about making mistakes. Jack Goldsword was very professional and courteous, giving me the information I needed and answering my questions without overwhelming me. He did an excellent job keeping me focused and on-track throughout the process, making sure I got everything done on time while assuring me we would be able to close on time. I had turned down one company, who had been my primary choice when i first started looking for a home, because their agent was far too high-pressure, adding to the stress I was feeling; in contrast, Jack made me feel like he was helping me for my own sake, rather than because he was trying to meet some quota.
R
Candice was a great help through our entire home buying experience! Whenever we had a question she was quick to respond and made sure everything was in line for closing. She went above and beyond! This was our second time buying a home and she made it much more enjoyable and less stressful! Highly recommend!
A
Ben Koung offered me great advice on what the home buying process might look like. Extremely helpful!!
A
The Pros: • Loan Advisor: Eric was great from the start to the end, I feel he is the main reason I did not walk away from the transaction after so many red flags for me. He was responsive, even on days when he was technically off work. I really appreciate him putting up with my inquiries throughout the 8 week long refinance process. • Rate: I am really happy with the rate and cost I was able to lock with Lower to refinance my home mortgage. The Cons: • Time: Compared to my experience with other companies, the 8 week time it took to go from Application to Closing, in my opinion, was way too long and with very little communication about the reason for the delays. The process expired the original 45-day lock and had to be extended by Lower since there was no delay on our end. The whole process started on Jan 7, 2021, and I am still dealing with this on March 11, 2021. • Closing Disclosures: The first time I got the Closing Disclosures there were points worth ~$2K which were not previously discussed as well as an escrow account that we had agreed would be waived. And it took 4 more weeks to correct those issues and get new Closing Disclosures. • Leads Team: Throughout the 8-week process I kept getting calls from the "leads" department, even though I was already actively going through the process of refinancing with Lower. And even after multiple explanations, I kept getting a few calls per week from the leads team. • Title Company: The title company Lower used for my refinance was MeyMax. They sent the documents to the mobile notary 1 hour after the scheduled closing appointment, I had to call my Lower loan advisor, and he had to call the Title company president to get it done because they were closed on Saturday.
Hello Alex ! Thank you for providing your feedback. We want to apologize for any unmet expectations regarding your recent transaction. We have shared your experience with the branch manager. We are happy to have Eric on our team and we are glad he was able with you and keep you informed. If you like to provide us with any more information, please contact us at your earliest convenience at 833-920-2273 or [email protected]. Thank you! - Lower.com Customer Care
M
Hello Lower.com Over the past 60 days I have had the pleasure of working with Molly. The process involved an investment property re-finance mortgage. I am relatively new to the investment property space, and to say I made the process challenging, is an understatement. Molly was always available, patient, persistent, and knowledgeable in our interactions. These interactions ranged from Credit Score improvement, interest rate, loan to value, loan APR, documenting my true gross/net income. Always, Molly was there, with the answer. Always, Molly was there, to answer my questions. If an answer was not readily known, Molly followed up while managing my expectations. In a nutshell, my customer experience was excellent. I always felt my best interest was being served. I always felt heard. I always felt important to Lower.com. Thank you, Molly. I will continue to consider Lower.com for all my upcoming investment property financials.
C
Mikel Johnson was a pleasure to work with. He was always forthcoming, honest and calm. I felt he had our best interest at heart and always gave us all the options. He had honest answers to my questions and worked with with us the whole way. The refinance process was easy and I would recommended him and Lower.com to anyone looking to refinance.
E
Chad at Lower.com went above and beyond my expectations. It's hard to convey my full appreciation of Chad's diligent work. As a first time home buyer he was with me every step of the way making sure I fully understood each part of the process. He was always responded to my questions within a few minutes, even after typical work hours. He also stayed in constant contact with my realty agent to make sure the entire home-buying process was as seamless as it could be for me. If anyone I know is looking to buy a home in the future I will definitely refer them to Chad. Thank you.
L
I was able to refinance my home loan to get a better interest rate. Josh Morris made everything so easy. Every conversation with him was pleasant and he really cared about my needs. He guided me every step of the way making it a seamless process. Thank you, Josh!
D
Aaron was fantastic to work with in my latest closing. He came into the process at a difficult time as we had to extend the inspection phase on a couple of occasions. We did close two business days after original date at no fault of his. Aaron did an incredible job getting up to speed on our situation without allowing details to fall through the cracks. Always accessible even after hours and on weekends. His upbeat personality and work ethic made him a pleasure with which to work.
K
I had the pleasure of working with Tanner Bush. He was very informative throughout the whole process of refinancing my home. Never did he make me feel like a burden. Every question I had, he had the answer. If you need to finance a Home or to refinance a Home make a call to Lower and ask to speak with Tanner Bush. Hopefully you can connect with him and enjoy the smooth experience I've had. He works to get you the best deal possible. Great guy! Thanks Tanner.
J
I've worked with Civon Thomas on multiple occasions now. He is patient and educational with my clients during a stressful time for them. As a real estate agent, that's the type of lending partner I want!
K
Ryan Donovan made the whole process very easy. From initial discussions about wanting to move first & then sell our current house he came up with the best options and made sure we had all the details we needed. He kept us informed every step of the way, was always quick to answer questions, and always had fantastic communication. And this is all without even being in the same state! Ryan will be our loan officer moving forward with a new purchase as well and he's already continued his 5 star service. Would highly recommend him, and Lower.com, to anyone!
T
Olivia Perkins at Lower.com made my home buying experience better than I could have asked for. My family and I moved from Wyoming to Florida and I had been in contact with Olivia about a potential home loan. We decided to rent for a while and hold of on buying a home. My family and I recently moved to Minnesota and due to the great experience I already had dealing with Olivia I knew that she was the person I wanted to work on my home loan. We found the home that we loved and ended up having to do a fast closing. Olivia was prepared every step of the way including calling the sellers agent and assuring them that our funds were in order. I did not have one issue with Lower.com and I attribute this to Olivia’s hard work and professionalism. I will be contacting Olivia in the future for any of my home financing needs.
M
Shawn was nothing short of spectacular to work with. He was open and honest from day one regarding our buying power and was very upfront with the expected costs and what was happening with interest rates in the market. We worked with him during our process for a good 6 months between putting in offers and discussing market conditions. Most was done via text like I was simply chatting with a friend. He is very personable and it made the experience just that more rewarding. Highly recommended!
F
Ryan Surehan of Lower is professional, gets the job done, communicates effectively, and full of positive energy. You feel like this guy has your back throughout the process. To those who work with him, “Give the man a raise, something!” Those out there looking for a solid person to help with the process, and you want to be sure man..call Ryan Surehan. I’m a first time home buyer and couldn’t have been any better. Thanks Lower! Give the man a raise! Oh and he gave me the best referrals from my realtor, Title, and he’s a good guy.
C
Just when I was about to sign on with another lender for a refinance loan, I was referred to Brendan Flaherty by a mutual contact and former client of his, and was instantly swayed to choose Lower.com. Brendan’s initial contact was immediate, pleasant, and informative, as he was able to provide me with unbeatable options and rates that were not available anywhere else in the market. From start to finish, Brendan operated with the utmost professionalism, was efficient and thorough in all correspondences, and provided me with thorough knowledge about every detail of the refinance and home equity line of credit process. He also provided his best recommendations considering my personal preferences, and was able to stay on top of everything to ensure I was able to close in less than 1 week. I am super grateful to have been able to work with Brendan, and highly recommend him to anyone who is seeking the best refinance options for their home!
E
I was referred to Lower through a great friend of mine. Working with Lower was one of the smoothest and most efficient process I’ve had with a bank. Although this was my first experience to refinance a home, I’m glad I can say there were no issues. Kimberly and her team were there to answer any questions we had in the transaction. If I have any other needs through a bank, it’s safe to say they’d be my first choice.
M
Excellent customer service. Lower.com listens to you and they work hard for you to get the job well. Steve Cum is easy to work with and to my surprise he locked in a lower rate for me without even me knowing . This is big deal to me cause it shows good intent. I strongly recommend Lower.com for all your mortgage needs
P
From the start, Travis talked to us like family. He wasn't condescending and never made us feel like we were asking stupid questions. Throughout the entire process, he kept in communication, checking in every few days. Travis gave us solid advice and continually checked rates, in order to get us the best deal. We felt very safe with our financial future in his hands. The process took a little over a month, and the ease of it was very surprising. Everything was as promised, and we are now on our way to a new financial freedom that we never thought we'd have. Thank you, Travis Brown and Lower, for helping us use our home equity to give us a brighter future!
A
Definitely recommend her to all. She handles everything efficiently and will engage with you from the get go. Her commitment to help people buy their dream house is unmatched. She even called sellers agent to vouch for our case and was available whenever needed. She will answer all of your questions, whenever you need them and guide you step by step, even if you are a first time home buyer like me. I could get my loan approved even though we were two states across. Would definitely recommend Mandy Heintzelman to other home buyers.
B
Mandy Heintzelman was so important during our recent loan process with Lower.com. I could tell from our first engagement based on her very friendly demeanor that she was going to ensure that this was a great experience for us. Our loan was for a new build that fell victim to supply chain delays during the pandemic and this added another layer of complexity, as completion dates kept shifting. She was proactive with communication and was always available when we reached out to her. She was particularly helpful in navigating our rate lock. When things heated up during the final week of close she was very supportive and eager to answer all of our questions, as well as keep things moving. We made a great choice with Lower.com and were very fortunate to have Mandy as our primary advisor.
B
Warren Davidson was fantastic to work with, especially after the nightmare I'd previously had trying to Refinance through my then-current big bank lender (which took 4 months and I was still getting the run-around). I was so fortunate to get patched through to him when calling Lower to inquire about their process (which was also a great, informative experience. Top-notch customer service all throughout). Warren was incredibly kind, courteous, answered all my questions thoroughly and with patience and sincerity. He met every deadline and overall was very on the ball. He really exceeded my expectations and saved us so much more money than I had anticipated. I seriously could not have asked for a better loan officer! From start to finish the entire process happened very timely and the team communicated each step of the way, which was amazing. Highly recommend Warren and the Lower team for mortgage refinancing.
C
I am so pleased with how well we were taken care of with Lower.com. Our Sr Loan Advisor Nathanael was so knowledgeable, extremely patient, and very communicative. I had a LOT of questions and not one went unanswered. Since this was my first home purchase I was super nervous and unsure about a few of the processes and requirements at the beginning stages of securing a loan. After working with Lower.com I am empowered to work towards additional properties. Their texts, emails, and portal were very clear and made the process really feel effortless. Thank you Nathanael and Ian!
T
Coming across Cam Hawkins was the best thing that could have happened to me and my husband in our refinancing experience. He helped us to realize our savings by moving forward and he made us feel confident in our decision to do so. We were going to refinance with a previous lender but that lender seriously dropped the ball; Cam picked the ball up and hit it out the park! Because Cam thoroughly combed through our situation, he was able to point out the best path for us to take. He treated our situation with integrity and that says so much about Lower.com as a company. I do know that they really care about the customers they serve! Great job Cam! I can’t wait to work with you more in the future. Thank you so much for really caring!
k
Lower.com and our loan advisor, Sam Berman, made the first time home-buying process as easy as it possibly could be. He kept us well-informed throughout the process, updating us as soon as he had updates, and was a great middle man for the different people we needed to work with to obtain our loan. We were able to shave a week off of our closing due to how smoothly everything went. We could not recommend lower.com or Sam more highly.
H
Where to start… Mackenzie Floyd was an amazing help and got everything done is such a quick manor. She answered all of our questions without hesitation and was very easy to contact. She responded (in what almost felt) instantly. Her attitude, professionalism, and knowledge were beyond what myself and husband could have asked for. From app date to closing day, it was only 25 days. Which came as a complete surprise to my family! As someone who works in the industry – I was extremely happy with the entire process. Mackenzie – you are amazing, thank you so much!
1
I would like to say that Derek Knost was amazing to work with! I knew when we received the phone call after inquiring about refinancing our home we were in good hands he was very professional and very informative of what we would endure during the process . When we first brought our home the company we dealt with was a living nightmare for 30 days straight with all their requirements. Lower.com made it so easy and flawless. Derek was there to answer all our questions no matter the day or time we called. We are looking to purchase a second home in the near feature and we will definitely be using Lower.com for all our mortgage needs!!!!!
J
Let me start by saying that Richard Guarnera is an exceptional representation of Lower.com. Working with him made this process a lot less complicated than it seemed before actually going through it. Richard was always a phone call away - he even checked in on weekends and away from the office - and never left anything unanswered. 5pm on a Saturday didn't matter, which really made it seem like they actually genuinely do want things to go your way in the buying process. Everything was fairly easy with the except of the home I purchased is older and needed a couple things before securing the loan. Richard let us know what they were as soon as they were brought to light, and he was even on Google looking for a structural engineer near me, lol, because I had no idea what kind of specialist I was looking for. I can't even describe in this space the incredible job Richard did.
L
Kyle Doles is one of the best lenders I have worked with! As a realtor, I have worked with many. Kyle is ALWAYS available to assist me and my clients. It does not matter if it is 10pm on a Friday evening or 7am Sunday morning. He is very quick to respond to our questions and needs, as he has the needed information to us within minutes. You will not be disappointed with Kyle as your lender, he truly is a pleasure to work with. Respectfully, Lori Bartholomew Aquia Realty, Stafford VA.
J
Ryan Boyd from Lower.com was great to work with. He helped me through the entire loan process. As a first-time homebuyer, I had a lot of questions, and Ryan did a great job walking me through each step and taking the extra time to explain everything. He was always available to answer questions. He made the entire process very easy and fast! And he got me a great rate!
A
This was only my second home buying experience and I worked with Ryan Boyd throughout the process. He was super helpful and quick with his responses all the way until close and even after with follow-up. I would highly recommend contacting him if you're looking for mortgage financing options without a huge down payment!
T
I had an amazing experience working with Stephen Coan throughout my loan process! He was responsive, highly communicative and worked incredibly hard to get my loan secured. Stephen kept in touch with me throughout each step and made himself available to answer questions whenever needed. I cannot recommend him more and I'm so thankful I was able to have his help!
M
Jake Martin was my loan officer. He made the experience of getting a new home loan surprisingly easy. He explained how the process would work and I was in constant contact with him from beginning to end and he answered all of my questions along the way. With competitive rates, ease of process, turn around time, and having one dedicated resource to work with the whole way through, I highly recommend Lower.com!
a
My husband and I contacted Brianne Kesner with Lower to discuss some options about refinancing our home that we purchased back in 2020 with Lower/Brianne. After much contemplating and with the help of Bri we decided not to refi at the moment until my husband's credit jump a little higher. Brianne was patient, knowledgeable and was a good listener.
J
Mackenzie Floyd was on her game. She was always available when needed. She endured a lot of questions and provided in-depth, easy digestible answers. She fought hard for my business and for me. I trusted her completely and would not hesitate to use her again on future refis. Overall, my experience with Lower was great. They were efficient and even had a notary come to my home on a Saturday to finish the closing. I e-signed the majority of the documents beforehand online, so closing was a quick, painless experience.
D
We decided to refinance our home due to the interest rates being at a great rate. We spoke and worked with Bryan Rudolph and he made the process simple to navigate. His customer focused attitude had us recommending him to others we know looking to refinance as well.
S
Not only do I recommend Paul Crosby with Lower to every one of my real estate clients, he has helped me secure my own loans as well! He is responsive, hard working, and genuinely cares about helping people achieve their goals. A truly phenomenal human being you want in your corner!
J
We have been working with Shawn Baird and the Lower Team for a few months now, and will close next week. The best part? The closing is going to be painless, thanks to all of Shawn's work. Shawn was very communicative and never hesitated to act to ensure we had everything we need. A text or email was rarely left unanswered for more than a few minutes... and yes, we unfortunately had to ask him to leave restaurants in the evening so we could get a bid in on a home as quickly as possible (though he acted like it was no big deal at all!). If you have the opportunity to work with Shawn, I'm highly confident your home shopping experience will be as easy for you as he made it for us!
M
Reid was top notch from start to finish & beyond. Unfortunately I had to do an FHA loan but was blown away at the efficiency of their entire staff. These loans typically take longer but it was faster than any conventional loan I've done & it was during 2 major holidays.. Christmas & New Years. I HIGHLY recommend Reid in particular as your loan officer from experience.
K
We were nervous about going through the loan process for the first time, but Travis took extra time to explain the process clearly and was very easy to reach at all times of the day. He followed through on everything we spoke about and did his best to get the best rate he could for our loan. We are very happy with Lower and Travis!
U
Steve was a pleasure to work with. He communicated clearly and was very responsive. I knew exactly where I stood the entire time. I could reach Steve anytime with any questions. Steve provided all the information I needed to quickly load all the documentation needed for my refinance. He made it simple and easy, it was a great experience and I would recommend Steve to any of my friends! If you are looking to refinance, go to lower.com and ask for Steve Spain.
E
Sean Farrell did an excellent job on my loan. He was always available, friendly, professional, and transparent throughout the entire loan process. He was also extremely knowledgeable about all aspects of the buying/closing process. He was able to give me tips about things to look for in selecting my home, questions to ask, managing my agent, and what to expect in closing.
v
I am a first time home buyer and Lower made my experience super easy. Lower was able to give me the best rate I had received from any lender and closing cost were lower than expected. I am 23 years old so for me I prefer to get things done online and with lower I was able get all my documents signed and uploaded through my phone. Also for any questions I could just text my Agent Steve Clum and he would answer any questions. I am overall super happy with my experience and excited for my new home !
R
We had the privilege of working with Jack Goldsword, and as this was our first home purchase we were understandably pretty overwhelmed initially, but he made the process so smooth and easy to comprehend from start to finish. He demonstrated a wealth of knowledge and answered all our questions while putting our concerns at ease. I also appreciated how kind and non-judgmental Jack is, which made us feel like we were in a safe environment and working with people who truly cared about our goals. Our friends told us to not get our hopes up on our first offer, but Jack (in tandem with our agent) made our dreams happen and we purchased our very first home on our first try! Jack is truly exceptional at his job, and it was a pleasure working with him!
K
Mackenzie Paige Floyd, did an amazing job helping My wife and I through the refinance process. We were a little weary of using an online company as opposed to a local bank or credit union which is what we've always done and know. However, Mackenzie's great communication and walk throughs of the document uploads and sign-off process put our minds at ease. Lower.com and Mackenzie made the process very easy to understand from document uploads to the house inspection to the final sign off scheduling a notary to come to our house. Highly recommend!!!
A
Sean O'Neil was a pleasure to work with, remained super helpful and patient throughout the entire lending process, as we were first time home buyers. Sean made himself available to us pretty much all times (day/night, weekdays/weekends), always going above and beyond with his guidance - most importantly he worked to get the best rates possible for us and helped us secure a quick 21 day close. I highly recommend working with Sean!
P
Emily Hughes - Lower We started the journey with Emily back in July 2021 in the process to buy our second mortgage. There has been multiple challenges that came our way until we finally could close on a house in April , 2022. All throughout Emily has been patient and been with us and guiding us through the thick and thins to a point where we almost built a personal relationship with a Loan Officer over the phone. She is extremely knowledgeable and resourceful and great at her job. She will go out of her way to be helpful and provide us with the best of information. Another thing about Emily is her availability.. she is available all the time, even when she is gone skiing up in the mountains, which I advised that she should stop doing :D I would highly recommend Emily Hughes to anyone with any kind of Mortgage Loan related services.
L
Andrew Lopez is the best! I’ve dealt with loan officers in the past and none of them have compared to Andrew. He walked me through my home purchase options and was quick to answer all of my questions! 100% would recommend
O
I worked with Jarret McNamara for a few weeks on a few different purchase options for my new home. He was able to help me understand what I could get a loan for and what terms also. We ended up not needing mortgage loan financing in the end (used cash) but he was very friendly and patient with our situation. Overall it was a great experience and would 100% use him if I ever need to do a cash out loan on my new property.
J
Shopped around a bit before landing on these guys for a recent home refinance and it was a pleasant and easy experience from prequalification to closing. Jarret McNamara was great to work with and even though there was a slight issue near closing, he made sure to get it cleared up asap. The website is lacking on some info but Jarret answered all questions quickly. The Refinance closed quicker than I anticipated and highly recommend Jarret and Lower.com for anyone in the market that is buying or refinancing.
D
Being a first time home buyer, I came into this experience pretty skeptical. But Kat Jarvis made it easy throughout the entire process! She was available nearly 24/7 via text, phone, or email to answer any and all of my questions. Lower.com was able to close our contract faster than any other lender and with a reasonably low rate. If you're able to work with Kat, don't hesitate!
T
Not entirely sure where to start when beginning to write this review. I have been working with Ryan O’Dell since July 2021. He has been not only my go to person for my loan but truly has become a great friend. Ryan has educated me and informed me so much on the market and which loans would work best for me. Ryan has been a listening ear after the many times my offer wasn’t accepted and came up with awesome ways to keep me motivated and in the running to get a home. FINALLY I am a few short days away from closing on a home in Colorado which honestly is almost near impossible when you have limited funds and only make the average salary. Ryan pulled out all the stops and pushed forward into my homeowner journey. The past year having him apart of my team has allowed me to rest easy knowing that whatever was needed he was right on top of it! I’m so happy I chose lower and I am so happy I got Ryan as my loan manager. If you are in the market for a home please shop lower and specifically ask for Ryan because he is AMAZING. I can’t thank you enough Ryan 😊 Your Friend, Tracy C.
T
Firstly, I never write reviews. However, Ryan Surehan has been far above and beyond the norm. I would highly recommend anyone looking for a home loan to give him a call. Super impressed with his work ethic and professionalism. Couldn't have asked for a better loan advisor.
K
Dominic Fisher was a bright spot in my rather cumbersome first home purchase. He was very communicative through emails, phone calls and text messages. He delivered on his promise to have my loan ready to close by Thanksgiving although I didn't close until just before Christmas. I'd recommended him to anyone looking to get job done quickly and explained the documents as needed.
D
Mandy Heintzelman was an incredible partner in our first-time home buying process. Not only was she constantly proactive in communication and updates with us, but she also worked directly with our realtor and sellers' agents to try to make our offers as competitive as possible. We were ready to close on our home purchase ahead of schedule, and everything went as smoothly as we could have hoped.
R
My experience working with Lower.com was great. Adam Edwards was my point of contact. He was extremely knowledgeable of the best products for my refinance and very responsive to all of my questions. The process was really smooth and seamless and I will definitely do business for future mortgage products. I highly endorse this business and their wonderful customer service!!! Ask for Adam Edwards!!
D
I had the pleasure of working with Dianna Flynn. She was not only efficient but went ABOVE & BEYOND for my clients and I. This deal was complex and her and her team even down to The the AVP of Lending where on top of it. Lower even accepts ROI closing. As a realtor it is sometimes hard to find a good balance and working relationship with the lenders and Dianna was there every step. Thank you for all that you have done and looking forward to working work again.
M
All I would like to say that Chad Molnar has been the best Loan person I have ever work with. He has been very helpful throughout my loan process. . He is very easy to talk to and his knowledge of the loan Process is outstanding. If I was to rank him with golden stars I would say 5 out of 5. Again Chad thanks so much for all you have done.
Z
Was contacted by Mike Wolyn at Lower.com about a cash out refinance that we needed for some home improvements. Mike was extremely helpful, finding the best arrangement of funds that would both maximize our payout with the best possible interest rate. Closing was extremely quick and easy. Would definitely recommend Lower.com for anyone looking at a mortgage refinance.
B
Let me tell you about Sam… she is the BEST person to have on your side for the financial aspect of buying a home. She gave me a short list of items she would need and that is all that I had to do. She did EVERYTHING else. It was a seamless process from start to finish. She gave me the LOWEST rate out of any other company I was shopping with AND the closing cost were significantly lower! Not only is Sam my loan agent… she has also become a friend! You won’t regret teaming up with her!
S
As a real estate professional I was Leary using a company not in town and someone I have never heard of. James did an amazing job explaining every possible option and did everything he could to take care of our needs. They were very competitive with rates and overall it was a pleasant process/experience.
R
Great experience! This was our second Refinance with Lower, and I really enjoyed working with Lucas on this one. Not only is he very friendly but Lucas also explains everything very well and always asks if we have any questions. I would highly recommend both Lower and Lucas Zander!
M
I never thought I’d be able to buy a house. I didn’t have the best credit score and my debt to income ratio was high. Chad told me from the start that it could be done and he did it! He was such a pleasure to work with. I’m a first time home buyer and knew nothing about the process but Chad took his time to answer all my questions and put me at ease (multiple times.) He is genuinely a super, super, nice man to work with! I highly recommend Chad and Lower.com
J
Eric Parks of Lower was extremely knowledgeable, helpful, and patient with us during the refinancing process. Eric guided us through the process and helped us through complications (not his fault). Eric was clear and responsive with all communication, and I felt that he genuinely cared about our success. With Lower, we were able to get the best rate given our situation.
P
I am writing this review for the positive and outstanding service I received from Olivia Perkins at Lower. After deciding to jump into this crazy housing market and becoming more and more frustrated at the rising cost of properties and this being a sellers' market, I was just about to give up hope until I met Olivia. The encouragement and support that was provided by her all times of the day and night was instrumental in getting a beautiful condo, even in this market!! She is thorough to every detail. There were many bumps in the road, not with Lower, that had the potential for us to not make it to closing, but with Olivia's assistance and the ability to contact the realtors, I was able to close on my property. Olivia is a valuable asset to the Lower company, and I will recommend her to anyone interested in purchasing property. Thank you, Olivia!!!!
M
Working with Bryce and the team at Lower was smooth sailing! Bryce was able to get me approved for a home loan with a low interest rate. If I had any questions he answered them in a timely manner. It was a pleasure working with Bryce and the team at Lower🤗 you guys are the best❤️
E
Jason Waldren was very easy to work with despite the complexity and time sensitivity of our loan. He was polite and very respectful of our time. He would jump through hoops just to get what we need for our loan. If you have him as a loan officer, then you know you’re in good hands.
M
My fiancé and I struggled to find a lender who would give us the time of day because of our Age, Credit scores, and length of time we’ve had our lines of Credit. We contacted Lower and Jake Martin immediately stepped in with a “Ill see what I can work out” attitude. He was available anytime we had questions, and made our dream of owning a home happen. I will 100% always recommend Jake to anyone looking for a wonderful and positive lender. If you’re on the fence, seriously, reach out to Jake from Lower, you will not regret it!
G
Had the pleasure of working with Austin. He was very thorough and explaining the process of getting a HELOC loan. Of course I have any questions and he was able to answer all my questions to my satisfaction. Communication was excellent we got the product that we needed and a team working with him was fantastic. When I panicked about the process Austin calmly explain it to me so that we can proceed with the loan. I’m glad I did. I highly recommend Lower to anyone who’s looking for HELOC or refinance.
J
Mackenzie Floyd was honest, responsive, and so easy to work with that I passed up a better deal just to continue working with her. This was my first refinance and Mackenzie was true to her word on everything. She made the process so smooth! I would highly recommend working with her.
O
Lower made my home buying process as easy as possible, and I appreciate the work the Lower team members put into getting me into my home so quickly. They were always around to answer any questions I had, and went above and beyond my expectations. I would recommend Lower to anyone look to purchase, or refinance a home. Taylor even made him self available to answer my questions while he was on vacation, and I greatly appreciated that. Lower also offered the best rates around... and I did my share of shopping around.
S
Mike Reeves at Lower.com was a pleasure to work with. He was always quick to respond to any of my questions or concerns. Mike was very knowledgeable and helped us find the perfect option for our refinance. We are very happy with our mortgage and would recommend Lower.com to anyone looking to refinance or get a HELOC for their home.
G
Based on the experience that my daughter and her husband had with Lower.com and Owen Dysart, we decided to do a cash-out refinance with Lower.com as well. Owen did a great job of explaining each step of the process which went as smoothly as I could possibly imagine. A key to a successful loan process is communication and I feel everything was spelled out and if any questions needed to be answered, Owen was always very responsive. If we have future needs for home financing, we will work with these great people again.
B
Stephen Coan was absolutely amazing! He is super friendly and down to earth. He does everything he possibly can to get you the best rates possible and is very upfront and honest about closing fee's. He really does try to get you the best deal that he can and genuinely cares about you. Loan advisors are sales people and I would have thought he would have tried to sneak in some extra fee's but, that wasn't the case with Stephen. He explains what all fee's are or gives you a pretty accurate estimate if he can't get the exact numbers at the time. I highly recommend anyone interested in getting a loan to reach out to Stephen! Thanks you!
L
After completing a Lending Tree query to reduce the interest rate on my current home loan, I had the privilege of meeting Luke Wyatt. Luke was enthusiastic, engaging, kind, thoughtful, and very respectful. I would have happily conducted my refinance with Luke knowing that, in addition to his lovely demeanor, he was honest and trustworthy. Unfortunately, another company provided me with a very enticing loan estimate and we were unable to proceed with his company. In today’s current climate of poor customer service and a disregard of one’s fellow man, one would be incredibly fortunate to work with this gentleman, Luke Wyatt. He is a gem!!
N
Elizabeth Wood has been an amazing loan advisor. She walked us through every step and was incredibly helpful. Being a first time home buyer is scary and she made me so much more comfortable. Total pro!
Y
Ryan Thomas Surehan was extremely helpful, personable and proficient in identifying the lowest possible rates and closing costs. He also outlined all possible options to minimize costs and expedite the loan approval/closing process, and methodically walked me through the necessary steps. I have recommended Ryan to my friends and work colleagues with the confidence that he can help them like he helped me.
D
Blake, was awesome he took his time in explaining the difference between the loans that were available. He followed up with 24 hours when we had questions and or concerns. His response to emails were within 24 hours if not the within couple of hours. He was respectful and helpful. He support the process thru until closing and even checked in after closing. Great experience!!! Thank you Blake!
K
Kyle Doles - the awesome mortgage lender. We have been working with him on our first home, his attention to detail and patience in explaining the process made us feel comfortable and trustworthy about lower.com in this process. We highly recommend him.
j
Derrick Carper, loan officer, was fabulous from the moment of introduction. He took the time to thoroughly understand our refinance goals, and delivered both estimates and a final closing which met all of these. Highly communicative, fun to work with, and professional. Ask for him!
K
Philip was very professional, extremely helpful and made himself available for all our questions at every turn of the process. His friendliness and knowledge on every aspect both on the refinance side and HELOC was extensive. Anything he didn’t know, we humbly asked for some time to get an answer and quickly got us a response with the right information. I highly recommend lower for refinance to anyone who is looking.
S
I worked with Lower.com and was assigned Molly Matejka as my Loan Officer. Molly did a fantastic job throughout the entire process. I was a little bit nervous about shopping for a house, being a first-time home buyer, but by the time I went to sign the closing documents, I felt completely at ease and confident in my purchase. It was thanks to Molly that I was able to purchase the house with little difficulty. Right from the beginning, before I even knew when I was going to buy, she worked hard each day to make sure I understood the process and had all of the information available to make an informed decision. Once I had chosen a home to purchase, she worked closely with me to make sure I got the best rate available locked in. Every step in the process she would reach out to me ahead of time and explain what was going to be needed in a very clear and easy-to-understand manner. Talking to friends and co-workers who had just purchased a house of their own made it sound like a very stressful experience, but working with Molly made the entire process pretty painless. I would 100% recommend working with her if you can.
J
I went through Austin Clarkson as my loan officer. I had a really great experience. He was able to get me approved and into my home in just 3 WEEKS! I even paid less in the down payment than I originally thought I had to pay. He’s just really great to work with and I wouldn’t recommend anyone else. I’m a first time home buyer as well so knew nothing about the process. Make sure you go to him!!!!
R
Eric Parks made the refinance process a pleasant experience. He worked to address my concerns and was flexible with my schedule. He even addressed my questions outside normal working hours. Eric provided excellent customer service and represented Lower.com extremely well!
A
Where do I even start? Outstanding customer service, extremely efficient closing, great communication, and great terms. Thank you Brian Mahoney for communicating with us through the closing of the loan. You showed us stellar customer dedication! I will be recommending Lower because of the amazing guidance and attentiveness Brian showed us. We will 100% be coming back to you for future assistance with mortgage needs.
S
My in-person time is limited and it is difficult to coordinate schedules with my husband. Blake gave us options to meet our financial goals. Blake also explained the process all the way through and had excellent follow-up. I felt comfortable with my information being protected through the online process. I would highly recommend lower.com
E
We worked with Ryan O'Dell at Lower.com for our last 2 refinances. Ryan answered all our questions, had great suggestions, and was very helpful with all aspects of the transaction. He made everything understandable and went the extra mile when needed. We felt so confident dealing with Ryan that we are recommending him to family and friends!
K
Katie Lepley and Chad Hirsch helped me tremendously in my entire experience! I had a long and overwhelming experience of finding a home and they helped make the financing so much easier than I could have ever expected! I always felt like I was in good hands and had help to answer any and all questions I have. I cannot recommend their services and Lower.com enough!
J
Brendan guided me through the process and quickly answered all my questions. It was the easiest mortgage experience ever, completed and closed in about 45 days. Brendan and the entire team were great to work with and I highly recommend them for your mortgage needs.
K
Great experience! Kyle Doles is amazing to work with, quick to respond even after hours, and took the time to explain every nuance of the process. He was instrumental in helping us buy the home we wanted in a very fast-paced and often discouraging market...thanks!
M
Lauren Grissom made the process so easy and amazing. She was professional, great communicator, and very timely on the whole process. We have refinanced several properties over the years and this was by far the most pleasant process. Highly recommend Lauren and lower.com Thanks Lauren
O
What can I say, senior loan advisor Brendan Flaherty and team are absolute superstars, that made me feel at ease during the whole loan process. The loan process was smooth and stress free, and I recommend his team for all your loan needs.
A
I highly recommend Matthew Mikel for all of your mortgage / re-finance needs. He was professional, knowledgeable, efficient, responsive. He truly made the re-finance process for me much easier than I ever would have expected it to be!
C
I recently considered purchasing a home this past year as rent costs have gone up. Having Paul Wolfe explain to me the ins and outs of mortgage lending and what it takes to invest into real estate has helped me tremendously. I am now searching for a home with an agent that Paul referred me to, and plan to purchase in the next few months. I would never have known I could beat the rent cycle so quick before talking to Paul. I would recommend him to any first-time home buyer.
N
Kimberly Bishop was so patient and helpful with my first foray into homeownership. Kimberly was very quick to respond throughout each day of the process up to and after Closing. I cannot recommend Kimberly enough and appreciate all of her hard work to find me a unique and lovely condo.
J
Go Lower Mortgage if you want clarity, honesty, and no pressure tactics! I am glad I obtained a loan estimate from Lower Mortgage. With it, I was able to compare it with others I had received. After dealing with multiple mortgage companies, I learned that Ryan O’Dell from Lower was who I should be talking to--especially after being pressured by Laurel from Quicken Loans to lock in my rate before the “June discount” expires literally the next morning. NO THANKS! Ryan is the BEST. Ryan tried to give me as much credit as possible (ask him about the Lower savings account!), and they were going to be there when I was ready to close with them. He was even able to waive a rate lock extension charge because an appraisal amendment did not make it to the closing date. He explained any discrepancies I thought existed between the loan estimate, the closing disclosure and finally the papers at closing with the escrow agent. The amount of clarity he spoke while explaining each fee made me feel in control of the mortgage; it makes you wish this is how they would do things at car dealerships who like to hide all the numbers except your desired monthly payment. He was able to set it up to where I didn’t have to make my first mortgage payment for 2 months. In addition, Lower works with QuickInsured to get you home insurance quotes from different agencies such as Allstate, Mercury, Nationwide, etc. instead of being stuck with a few (or only 1!) other mortgage companies quote you. I look forward to refinancing in the future with them which should mean no fees on their part!
M
The mortgage process is never easy, but working with a professional like Stephen Coan certainly helped to ease the stress. Stephen was very straightforward from the beginning and helped me understand exactly how the process would go. After the pre-approval, he gave me an idea of what price range I could begin to look in. Stephen gave me the pros and cons of the different types of loans I was considering - FHA vs Conventional. He was available whenever needed to answer questions and followed up to make sure I had all documentation completed correctly. I would highly recommend working with Stephen.
K
Mike from start to finish was perfect! I went in with some knowledge about the refinancing process, Mike was able to help with the parts that I did not know. You could tell that he is a man of faith and that is a major driving force behind his excellent work. I am recommending him to everyone I know and will not refinance with any other lender. Very impressed!
K
My husband and I were looking for our dream home and used Jacob at Lower for our mortgage. He has been available whenever we need him, and is always very clear about the process. He’s also very good at answering all of our questions. It has been such a smooth process.
H
Anthony reached out to me when I inquired with Lower about what my options were regarding refinancing my home. From that point he stayed in consistent contact with me throughout the whole process and took care of any road blocks that came up throughout the process and kept me in the loop with any issues that came up or changes that needed to be made. Anthony made sure to make the process as easy as possible for me and if I ever decide to refinance a home again I will definitely be using Lower as long as Anthony is there.
E
I had a great experience working with Lower.com and more specifically, my loan advisor, Travis Brown. He was extremely helpful and responsive to any questions I had. If all of Lower's employees are like Travis, this company has a bright future. Thanks again Travis!!!
J
Nick Stefanis was a pleasure to work with and helped my husband and I get the money we needed for some home repairs at the lowest cost to us. Really easy to work with and had a good personality as well. Highly recommend him and Lower.
M
From the initial call all the way through to the closing, Jake Martin at Lower.com made the mortgage process quick, simple and incredibly efficient. I’ve been through the home buying process multiple times and it is always a nightmare. Not this time! I highly recommend Lower.com (and Jake specifically) if you’re buying a new home. Thank you, Jake!!
C
I love Lower.com. Lucas Zander was amazing with our VA refinance. I don't think we would use anyone else. We used Lower for both our refinances and it was just so easy and the customer service is too if the line.
M
Nick is the ultimate professional. He is extremely knowledgeable of the market, listened to my situation and offered a solution that would best fit my needs. Nick explained the process in terms that I understand, which I found very comforting. Nick is such an asset and I highly recommend working him.
C
My loan advisor, Kyle Doles, has been fantastic! This will be my first home purchase and he's been great about explaining the process. Kyle is very quick to respond to any questions I have.
B
Miguel Monroy went out of his way to ensure the process went smoothly for us. From the first day, he called us personally and answered all questions, was available 24/7, worked with us for pre-approval letters on each property we made offers on, and even called the sellers agent to vouch for us and make sure they felt secure with the sale. After our offer was accepted, he worked tirelessly to ensure we closed on time. We cannot recommend him enough.
C
My mortgage broker, Mark Dombek, is the best loan officer I have worked with in the 22 years I have been in the real estate business. Lower.com offers wonderful rates and help toward closing costs and Mark offers the best customer service I have received it years. I highly recommend Mark and Lower.com to buyers and Realtors looking for a great mortgage experience.
J
Chad Hirsch has has been extremely helpful throughout this whole entire process constantly keeping us up to date with everything that was going on. We had issues with our non-responsive real estate agent and our closing date continued to get pushed to the right. Chad was very communicative with his attempts to get in touch with our agent as while we were in our process. We had the seller's title company drop the ball and push our date to the right and Chad got them to cover the rate lock fee extension! He has provided us with the best home buying experience and we will recommend him to anyone looking to purchase a home! Don't hesitate to use his services as his services are second to none!
J
I used lower.com for a home refinance. My advisor was Austin Doubikin and I couldn't reccomend him and the entire team I worked with enough. The entire process was very easy and I appreciated the flexibility to work around my schedule especially over the holiday period. Most other lenders I showed interest in followed up with harassing sales calls, but lower was very respectful of my space from the beginning and through the whole process.
D
Matthew Mikel of Lower.com was the best decision on obtaining my mortgage. Matthew's team was professional, courteous and readily available to answer my questions. I closed at the rate quoted on the day that I needed to close. Don't waste your time looking elsewhere. Very Satisfied.
J
Working with Lower on my mortgage was a great experience primarily due to working with Kat Jarvis as my Loan Advisor. Kat is amazing! She worked with me for over two months to get my loan finalized and close on a new home. Throughout the entire process she was always available and responsive when I had questions and made it very easy to stay informed at each step. Her diligence and proactive nature was a great help. She coordinated many of the details with my agent directly which made everything feel streamlined and simple. Overall she made me feel comfortable with using Lower for my loan and was extremely pleasant to work with. Highly recommended.
C
I was fortunate enough to be paired with Jimmy Elmurr as my Loan Adviser. He really made things seamless for me with the entire Refi Process. In my past experience with other Lenders, no one has come close to the level of service Jimmy provides. He's very efficient and excellent at communication. He's been available via e-mail, and phone and doesn't miss a message. He's truly been helpful, knowledgeable, and courteous in my time working with him. Jimmy eliminated any doubts I had about switching my existing Mortgage over to Lower, LLC.
M
I had a wonderful and compassionate young man named Nick Bowyer who took his time and patience to help me understand what lenders all look for when refinancing. We never read the small print. He never rushed me or made me feel he didn’t care what I was feeling about what I could do. I was actually crying because I didn’t want to loose my home! He assured me I was going to be in good hands! He explained everything so I could understand how to fix my situation so they could help me! You have a very thoughtful and caring employee! Please don’t loose him he’s awesome, understanding and made my day! I’m not crying no more he gave me hope! That’s all I needed! I’m alone and needed that one ounce of compassion. Thank you!
I
I started working with a buyer last Fall, who already had Emily Hughes as his lender. I was not familiar with Lower.com, but with Emily's great communication and organizational skills, I was very impressed. She knows how to stay on a file and keep all parties up to date, even when there were bumps and delays that none of us like, but need to be informed of. I look forward to working with Emily Hughes again in the near future.
T
I just had the pleasure of working with Ben for my refinance and it was a great experience. I shopped around and found that Ben was the most upfront, honest, personable, and provided alot of education along the way (which was key for me). I would definitely recommend his services to anyone shopping for a home loan or refinance!
D
Refinanced at Lower.com with Mackenzie Floyd as our loan officer and we could not have had a better experience. I've gone through the mortgage/refinance process many times over the years and what Lower.com is doing is a game changer. I was a bit wary of online mortgages but every step was clear, easy to navigate, and in order. Mackenzie was extremely enthusiastic and helpful throughout the entire process. She explained every detail and made sure everything was in order from beginning to end. Completely happy with Mackenzie and Lower.com and we will definitely work with them in the future!
B
Quinn Nicodemus has been a joy to work with from the start of my journey in purchasing my first home. He has been very proactive and communicative which has created a very stress free environment for what I always thought was a high stress situation. I would recommend Quinn to friends and family, he is very easy to talk to and helpful in understand the process.
A
Steve Clum is phenomenal. I am a first time home owner and Steve made the process very east and fast! He has the answers and is great to work with. I strongly recommend him as your lender!
B
Austin Clarkson made the mortgage process smooth and easy. Got a great rate and closed in 30 days, Austin is knowledgeable and patient, two key factors that are needed during any interaction. He was able to lead us down a path of least resistance. He is a mortgage savant, I recommend him highly. Very smart and easy-going makes the process fun
B
Paul was our Loan Advisor and was absolutely amazing! He was very timely in his responses and was happy to thoroughly review paperwork with us before signing. He was knowledgeable and seemed genuinely happy that we were first time home buyers. Would definitely recommend.
K
Austin Clarkson is an excellent loan officer for Lower! He assisted us every step of the way into our new forever home. Communication was on point and professionalism was top notch! Definitely recommend Austin!!!
S
Steve Spain from Lower.com went above and beyond for my partner and I. We came into the process of a Cash-out refinance with little knowledge about how everything worked. He not only educated us on this process but he made sure we knew our other options. He looked into four different loan types for us and weighed the pros and cons of each. Every time we had a question, Steve was just a phone call away to answer them in-depth. Not to mention, he consulted us on how we can raise our credit and use it to our advantage in the future. Steve is extremely honest and cares so much for his clients’ financial futures! We will definitely be going with Steve for our next investment properties down the road. Thank you, Steve!
R
I worked with Justin Evans on getting my new home loan completed. He is AWESOME! On top of all the details, available, knowledgeable and patient, Justin had all qualities that helped make this stressful process a little bit easier. I really recommend him as a loan partner!
A
Recently did a cash out refi with Mackenzie Paige and her team. She maid it super simple and was there to answer all my questions. She either always answered or called back quickly with a response to any issues or concerns I had. I would most definitely recommend her for any home loans you may be considering.
E
My fiancé and I began the house buying process through Lower and in a month we were home owners! Justin Evans was our mortgage lender through the entire process and he was amazing! We had lots of questions throughout the process and he was always able to answer all of them. He made himself readily available for phone calls and kept in close contact as new information and paperwork surfaced! I would highly recommend going through Lower mortgage if you are a first time home buyer, we had such a great experience!
M
Lauren Grissom at Lower.com offers excellent expedient service that goes a step above and beyond! From the moment I explained the need she guided me through the process and took the time to explain everything in detail. She's a true client advocate - highly recommend!
E
In this turbulent climate of hot-market real estate, speed is the difference in winning vs losing a bid on a new home, or in securing a contractor for renovations against many other bids. And if speed is what you need, I can’t recommend anyone better than Michael Henning at Lower. We have worked with Michael both on a HELOC for renovating our home and on purchasing a new home. From pre-approval, to appraisal, to financing, and closing, Michael and the greater Lower organization were phenomenal. We felt that we were a priority customer, and that was obvious through both actions and words during our home-buying and home-renovating processes. Highly recommend working with this team at Lower, and we definitely will work with them again in the future.
M
Had a great experience with Lower.com and Loan Officer Jeddy! He worked day and night to make sure our loan closed on time. He was very communicative and knowledgable. When we go to purchase our next home, Jeddy will once again be our loan officer!
L
Johanna Whetstone helped us to refinance our Home Loan. She was extremely knowledgeable and helpful throughout the whole process and helped us to lower our interest rate by almost 2%. She was aware of the coming rise in interest rates and was able to process our paperwork quickly to receive the best rate.
B
Working with Jacob Ritzert was a breeze! This was our first home purchase and he made us feel like veterans. We highly recommend working with lower and their modernized, simple approach to the home mortgage.
C
I highly recommend anyone navigating the mortgage process to request Andrew Lopez. He was timely in his responses to my questions and kept me informed about the process at every stage. I had no surprises. He is very knowledgeable of mortgage products and listens to what you are trying to accomplish. His ability to listen versus pushing me into a product was a key to us reaching a win-win on my needs.
g
Ian was an amazing coordinator for my loan. The process could have been a lot more difficult due to my personal circumstances but Ian made sure I was informed every step of the way, answered every question faster than I could have ever imagined, and treated with me dignity and respect. I can not thank him as well as the whole Lower team enough.
2
My experience with Lower.com was nothing short of ideal. Ethan Pelagalli was a consummate professional who was able to help me navigate the process and answer every question I had in a timely manner. I am looking to purchasing my first home so I was nervous at first, but with the help of Ethan and the rest of the staff, my apprehensions were quickly quelled. I couldn't be happier with the service I received!
K
Ryan Donovan was great to work with. On the front end, he helped us think through our options strategically which made it so much easier to make a decision. Then Once we made our choice, Ryan and his team were super attentive and made sure we were taken care of throughout the whole process. It was super easy and fast.
M
This has been a great first experience for me. My husband (54) was diagnosed with Early Onset Alzheimer’s and I had to take over our finances. We needed to do a remodel of our full bath to add a walkin shower. Seth was wonderful at explaining everything in common English terms. Seth worked hard to get us as much cash out, pay off some of our debt and get enough cash out to do the bathroom. It's been a good experience and I'll use lower.com again in the future.
T
Nick bowyer was the most professional guy I have talked to about my mortgage. I have had a lot of calls and honestly, I wanted to throw my phone with how many phone calls I received. Once I talked to nick I felt like we have worked with each other for years. Great knowing him and I highly recommend him.
J
Jason Waldren was the first lender to reach out to me shortly after I made a loan inquiry on the internet. After speaking with Jason for just a few minutes about my situation and my lending needs, my mind was put at ease and I knew then and there that Jason would be the person to help me accomplish my home buying goals. Jason made it very easy to navigate through the application process and has been readily available via text, telephone and email when I had questions or needed more information regarding my loan. Jason is very personable, friendly and will certainly go "above and beyond" to get the job done especially with my unique home buying situation. If you are looking for someone who will not keep you in the dark and will always be there for you throughout the loan process, Jason Waldren is who you need to contact.
M
Ben Jandrain was fantastic to work with. He was on top of everything and I honestly probably annoyed him quite a bit with asking for constant updates and questions I had. He was responsive and there with a response to any question I had. Overall he was great to work with and you could tell he takes his job very seriously. I would highly recommend working with him for any future mortgage loan needs.
S
We were trying to close on a house that was in probate. It was a long 10 months from contract to close. Our loan officer, Cody Carrel made this very stressful situation as easy and stress free as possible. He continually kept in contact with us and kept us informed every step of the way. He made himself available whenever we had questions. I would highly recommend Cody to anyone looking for a mortgage.
A
Chad, Brandon and the lower team were responsive and helped close on my new home very easily. We had an issue finding a lender who would work with cryptocurrency funds and were pleasantly surprised how smooth the process went with lower. They also worked with me several times and were very flexible with us along with always answering our questions and concerns. Awesome rate too! Definitely recommend!
C
Hannah Sheidlower did a great job as our loan advisor. She did a great job with her communications and answered all our questions and concerns. Anyone working with her should be happy they chose her. This was not our first home buying experience, but she did make this a lot easier than our last one.
D
I have gone through the process of acquiring a new mortgage and refinancing of existing mortgagees a number of times. Each one is a little bit different but this experience with Paul and Lower was exceptional. The process was easy and everyone was helpful and efficient. It was a clean and quick experience. I would not hesitate to use them again.
M
Emily at lower was a answer to my prayers. Being a first time home buyer was a scary process to say the least. Emily and her team at lower help me every step along the way. Great loan company to work with. 25 days closing on a conventional loan. I couldn’t have been more excited for the biggest moment I. Y life so far. Thank you lower.com
L
Jonathan Williams with lower.com was a pleasure to work with. Being a first time home buyer can be stressful but he held my hand the whole way through and guided me with the most professionalism I have seen. His Knowledge and hard work got us to closing without a bump in the road. Thank you again Jonathan!!
R
The Consummate Professional!! Robert Smith Jr from Orlando, FL | worked with Sunny Jayanti Amin Sunny was outstanding! A complete professional from all directions! He articulated the entire process in a way that was clear and understandable. He was patient and went well beyond the client/lender level of service. Having spent the last 20 years in Customer Relations/Service, I feel that I can realize outstanding service when I see/receive it. Sunny is an asset to this firm and needs to be recognized and applauded for the incredible service he provided to us. Sunny came highly recommended, and I understand why. If all of your staff provides the level of commitment that Sunny provided to us, then this lender will be highly successful. You have a super star!! Thank you so very much Sunny, you were absolutely incredible!! I will certainly recommend you without reservation!!
E
Sean Farrell was simply amazing to work with. He made the mortgage process easy and smooth and handled all my questions wonderfully. Plus he was friendly and fun to chat with which made him a pleasure. Highly recommend him and Lower.com!
M
First time buying can be frightening! Kyle Doles has made the process very easy to understand, what we need to do and what we need to expect. Kyle Doles is friendly, patient, detailed, and has been very attentive to all of our needs! He coordinates with all of the different departments and follows up to ensure everything stays on track! We are very appreciative to have Kyle Doles in our corner! Mahalo!!
K
We researched banks and mortgage rates, Lower.com offered the best rates and incentives! We bought outside of our home state and were lucky enough to connect with Ryan Donovan. Ryan assisted us through every step. He was patient and responded quickly whenever we had a question. Ryan made everything seamless, he took a lot of the angst out of the process. He went above and beyond in many instances. I wouldn't hesitate to recommend Ryan and Lower.com. He will be our first call if we buy another home!
S
Cosmos Fristachi was the consummate professional. He listened intently to exactly what I wanted and offered a range of products to fit my needs. He was super responsive throughout the process and helped me make the right decision for my circumstances. I would give him an A+++ for customer service and knowledge of the industry and products available.
J
This review is more about our loan officer, Steve Spain, than about Lower.com on its own. Steve was incredibly supportive throughout the process of getting information, submitting documentation, getting an appraisal scheduled, and answering our (many) questions as we worked towards a ReFi and HELOC. He always answered in a timely manner, went above and beyond to get the information we needed, and make sure we understood the steps we were going through, and he even made sure we had his personal number so we could reach out if something came up after hours. I highly recommend working with Steve if you ever have the opportunity.
T
Working with Stephen Coan has been an absolute blessing in a rather stressful process this was my first time buying a home and I’m relatively young compared to most home owners in this day and age. Mr. Coan offered a professional and very friendly service, from the first day it felt as if we were good friends who’ve known each other forever. At a point in the process I wasn’t sure if I was making the correct decision and Mr. Coan acted as a financial therapist in a way. If you’re looking to buy a house I wouldn’t recommend anyone else. Documents were always ready and there was never a doubt in my mind about if the loan would be ready on time.
T
Stephen Coan (loan advisor) has been excellent to work with. He has been very responsive and helpful throughout the home-buying process, and it always feels like he genuinely enjoys working with us. My wife and I are first-time home-buyers and Stephen has helped make the process as smooth and stress-free as possible. Highly recommend!
A
Andrew Plute is a top notch loan officer! This was our first time refinancing a home and Andrew went above and beyond to make sure the whole process was seamless and easy. We had know idea what we were doing and he was readily available 24/7 to answer ALL of my wife's questions. Because of Andrew's patience, knowledge and trust, we will be recommending Andrew and the whole Lower.com team to our family and friends nationwide. Thank You so much!
J
Lower was extremely helpful with our family when we purchased our first home. They have great rates for first-time homebuyers and are great communicators. You can get ahold of them at any time you need, and they are great at answering your questions and providing you with immediate responses when required. Home buying is a stressful process, but Lower helps alleviate the stress of choosing a great lender.
A
I can’t begin to express how easy and enjoyable buying a house through Lower was. Steve Clum was patient, informative and made the process so easy! He took the time to answer our questions and guide us through the process. He was flexible and always had the best intentions. I highly recommend Lower and Steve Clum !!
A
Lower did a great job on my loan. I worked directly with Richard Guarnera. He was knowledgeable, responsive, and answered all my questions. I’ll be sure to refer Richard to all my friends and family.
M
Patrick was absolutely Top Notch and very knowledgeable, dependable, and accommodating. The best loan officer I've ever used by a long shot. No-nonsense and very straightforward.
V
We worked with Sherri Holt on a HELOC, and could not have had a more pleasant experience. She was extremely courteous, quick to respond, and gave us great rates. We ultimately went with another company that could do a standalone HELOC without having to refinance. As real estate investors, we most certainly will be coming back to lower.com for future loan needs.
g
Extremely happy with the service received from my loan officer Olivia Perkins at Lower.com. She helped put my son in his first home and I am so grateful to have had Olivia to work with along the way. Olivia was very knowledgeable and helpful about the entire process from the beginning to the end. She explained all of the options available and even recommended what she felt was the best fit for our situation. She got me an amazing interest rate and explained all the costs associated with the closing which was really helpful to make an informed decision as to what we felt was the best option to select. She really takes the time to do the best she can do at all she does. Olivia kept me informed at all times in the loan process as to what to expect next. Olivia is most definitely an extremely great asset to the Lower.com team. Hope to work with her again.
M
Paul Crosby at Lower.com made the home buying fairly simple and stream lined. This was our first home purchase ever, so I had no idea what to expect. I waited to get pre approved until I knew I found the house I wanted (knew my own budget). I went to get pre approved through another company (not naming) and they weren’t very helpful. I reached out to Lower.com through an online inquiry and Paul messaged me within 24 hours. He explained everything going into the purchase (examples of similar homes for closing cost estimates). He made the experience nice & easy. His teammates that reached out while he took vacation were very pleasant and helpful also (but Paul stayed in touch to answer questions while on vacation (no expected). I would definitely reach back out personally for future purchase or recommend family.
R
Hello, I worked with Ben Koung at Lower to secure a loan on a real estate property. Ben went the extra mile to secure my loan. He is well knowledge on meeting guidelines in the mortgage industry. Ben answered all my questions and was available any time I called.
M
We have been shopping for refinance options for almost a year. Robert MacAskill from Lower was a pleasure to work with . He listened to my family’s needs and found the best possible mortgage for us . I look forward to working with him in the future .
T
Molly Matejka at Lower.com was very professional and knowledgeable with the refinancing of my house. I have a been through the mortgage process several times prior and was thoroughly impressed with her availability for my questions. She presented several options to me and helped me sort through to find the optimal one. I highly recommend Molly and the team at Lower!
N
I recently refinanced my home mortgage with Jenson Lee Merricle at Lower.Com. Jenson was my go-to when I had questions, concerns, or needed guidance in the refinancing process. Jenson, along with his team consisting of Drew Jantzen and Brandon Glasper, made sure that the entire process was seamless. I wouldn’t hesitate to recommend Jenson and his team at Lower.Com for anyone looking to finance, or refinance, their home.
C
My husband and I shopped around for a lender and couldn’t of been happier with going with Lower. Ryan Glauner has been responsive, knowledgeable, and professional with us, allowing for a smooth process. We look forward to using them again in the near future!
M
Robby was great all around through my loan process. He did a great job at communicating as well as being thorough when explaining things. I will definitely use him again
M
Ethan Pelagalli from Lower is a top notch loan advisor, couldn't ask for any better! He cordinated all activities within the loan team, always following through with what he promised in a timely manner. He is very knowledgable, professional, trustworthy, and goes above and beyond for his customers. Anyone who has the pleasure of working with Ethan is lucky!! I look forward to working with him again in the future.
A
Jessica was great to work with! She was knowledgable and handily answered all my questions—and I had many questions. She made the process very easy and we were able to get the financing done and out of the way pretty quickly. I highly recommend working with Jessica and Lower.
C
Bryan Rudolph made this process smooth and easy. Usually there are hassles and frustrations when working through a loan application but with his guidance and knowledge the process was easy. I would recommend Bryan Rudolph to anyone about to enter this process.
C
Nate Szekeley was awesome! I am new to the whole mortgage process, and Nate was so informative and patient. He answered all our questions and was so postive and friendly. I was so grateful we got connected with him, he made the whole process so much easier!
C
Cosmos Fristachi went above and beyond to make refinancing our home an incredibly easy and even an enjoyable process…REALLY!!! He was on top of all our text messages and very quick to respond, even outside of normal business hours!!! I can’t recommend Cosmos from Lower.com enough!!
C
Carley Shea listened to my home financing situation and dug deeper into our needs. She came up with creative solutions I had never considered and offered us great advice and loan options! I would come back to her for a refinance in the future.
M
Gaige was extremely Patient, Professional, and was Phenomenal to work with. He took the time to answer all my questions and/or concerns and was very transparent in the process. Between all the other lenders I was considering, his service made me decide to go with his company.
L
I was trying to refinance my home and after using and being rejected by 4 different companies Aldair Guevara was finally able to help me refinance my mortgage and stop paying mortgage insurance. I would most certainly use him again and recommend him as he is responsive and kept constant communication throughout the entire process.
G
Mike Wolyn is an awesome loan officer. He really know his stuff and took a lot of time to walk me through the different options out there and he explained which would be the best for my unique situation. He is the only person I will go to in the future.
B
When we started this home buying process, we went with a different loan officer, who messed everything up, and we basically ended up homeless. We got in touch with Ryan O'Dell and have had an amazing experience. He is super responsive and listened to our needs. He made sure to stay in contact with us every step of the way. Wish we had gone with him from the very beginning!
A
Three words that come to mind when I think of my loan experience with Mackenzie: fast, efficient, and pain-free. Ok, that's technically four words, but you get the point. The point is, if you want a great loan experience with someone who really knows their stuff, then go with Mackenzie Floyd!
B
Aaron Gehlken was very helpful, quick to respond and a genuine pleasure to work with. I highly recommend contacting him if you are in the market to finance a home. You won't find better customer service. Quality, convenient and knowledgable service at it's best!!!
T
Jenson Lee Merricle was a top notch representative. He listened to all my needs, understood my “why” for refinancing, and checked in on me sometimes daily during the entire process. He even called the day after closing to ask how the closing experience was! I have never had a lender do that.
D
Travis Brown at Lower.com was an amazing loan advisor! He was very responsive via text, call or e-mail. He is very knowledgeable about Lower's mortgage programs and works with you to get the best loan product for your needs. He was highly professional and organized throughout the entire transaction. Not only that but he followed after closing for more assistance. Everything went smoothly except for how long it took as this was a refinance, which is not in his control. I would highly recommend him as a loan advisor!
G
Mackenzie Floyd was very helpful in providing options for a refinance. She is creative, efficient and easy to work with. I highly recommend working with her.
L
Katie Borawski at lower.com was very knowledgeable about the refinance process. She showed us all of our options and helped us make the best decision to meet our needs.
E
Aaron Muresan was extremely kind, helpful, and attentive to detail. He checked in often and even answered a couple questions I had on his days off. He absolutely went above and beyond and I will be referring friends and family to him for future purchases and refinancing. A+
K
Worked with Sam B. on a refinance and he made the process quick and easy. He was able to get me a lower rate and shrink my mortgage term. Closing was quick.
D
Straightforward & Friendly We used Lower for our home purchase. This was such a smooth process. Andrew Stevens, our loan officer, was incredibly knowledgeable and really follows through if there were items needed. The rate and closing cost were great and exactly what we were told from the beginning. Our loan closed on time because Andrew had everything together for closing. THANK YOU Andrew! If you are looking for a great loan company....Lower is awesome!
E
Lacie Britain is a professional loan advisor who has been with us every step of the process. Very patient and able to address all of our questions and issues in a timely and extremely helpful manner. She's an asset to Lower.com. So glad she was assigned our loan.
T
Morgan Marvar at Lower did an exceptional job helping us with our financial needs! The process was simple, easy to follow and we closed very fast! Highly recommend!
D
My loan specialist, Richard Guarnera, has been a great help with my home search. He's professional and attentive and checks in with me regularly to ask the status of my home search and ensures I can reach out with any help or questions I may have!
L
Working with Jessica von Zastrow was a great experience. She communicated with myself and my buyer from offer to closing. She was on top of each step throughout the process. She is professional and dedicated and I hope to work with her again.
D
My experience with Jeddy and the lower team has been nothing short of amazing. All around amazing service. Would recommend to anyone! And will definitely work with them in the future!
M
Gaige Linville was an a pleasure to work with. We unfortunately refinanced before we spoke with him but he was able to get us in contact with a Lower Insurance Rep. We had been meaning to get a new quote for longer than we’d like to admit so when Gaige mentioned his company has an index of 40 companies, we knew it was the perfect opportunity to see what some other quotes looked like. Gaige was a true professional and would recommend him to anyone looking to accomplish anything with their home. Lower also seems like an amazing company with all different kinds of benefits and looks like they have a program for everyone!
m
Cosmos Fristachi is the best! This entire experience was made awesome by Cosmos Fristachi. I was hesitant to refinance but cosmos helped relieve my concerns. Cosmo was there every step of the way even if he didn't know the answer he got me to right person. Thanks for everything and the great experience. It was awesome working with you !
J
I have spent the better part of the last decade struggling from an embarrassing financial past and the hurdles it has taken to rectify it. Finally believing that I had surpassed all of my issues I needed to get out of our absurd monthly rent payments. Insert Jake here. Not only will my mortgate be lower than my rent, but with Jake's professionalism we never once had to feel bad about the plethora of questions we dropped in his lap. When it had come to fixing my credit i have learned to ask as many questions as possible to better understand my situation. Jake had never once ignored us, or left us feeling unwanted when we were seeking help. All in all i had made the mistake of mentally preparing myself for one of the biggest stress moments life could give me, yet I find myself looking back at others horror stories and cant help but smile with relief at the ease of our experience. Thank you again Jake, you have given our family a place to call home.
C
Jace was excellent every step of the way. He was so informed and helpful when explaining all of our options. When things started getting complicated towards the end, he worked hard to get all of the parties on the same page. Highly recommend Jace and the Lower team!
r
The Company is run poorly I was working with one rep. And he no longer worked there. Then another, then another 3 reps. That means 3 reps. That no longer work there have all my information. Very scary that shows poor management and poor work conditions to go through three reps to help me get my refinancing. Beware of this company very unstable very unsatisfactory with employee matters.
Hello Raymond, Thank you for providing your feedback. We want to apologize for any unmet expectations. We have shared your experience with the appropriate parties. If you would like to provide more information, please contact us at your earliest convenience at 833-920-2273 or [email protected]. Thank you - Lower.com Customer Care
A
Shawn Baird is the man with a plan! Thank you for getting us into our first home so fast! And thanks for always following up every step of the way! We are almost sad to be done doing business with Shawn, and if we ever need another property he will be the man we call first!
D
Jason Waldren was amazing! Working with him was wonderful, helped me through the whole process, easy to talk to and a good friend all along, would definitely recommend to friends and family!! Thank you so much!!
R
My loan advisor Jacob Ritzert was phenomenal! This was my first home loan and he guided me through the process. Thanks so much Jacob!
M
Consider yourself lucky if you are able to have Connor help you. From the very beginning of our process, he was there to answer questions, explain the process and just seemed to be available almost immediately each time he was needed. Very professional, caring, and simply loves what he does and it shows. Connor, thank you for all that you did for our family and thank you for all you will do for others.
B
I used Aldair at Lower.com. He spoke like a normal person, was always available when I required assistance, and did his best to facilitate a closing within my timeframe. Very thankful for him and his team! I absolutely recommend the personnel at Lower.com.
T
Molly Matejka is wonderful to work with! She’s very professional, easy to talk to, makes sure you understand everything and answers all your questions to the best of her ability. I will definitely be recommending her to friends and family :)
C
Miguel was a great loan advisor! He is currently helping me with everything that I need to get me into a house! Love working with him!
K
Jimmy was extremely helpful during refiancing my home. He was open and honest about the process ans was quick to respond to questions. I would definitely recommend him for anyone who needs to refiance their home.
B
Chad is probably one of the most professional and lagitmanicly personable loan offieres I have ever worked with. You can tell the he has a passion for his job and people. What an asset to the team that he is a part of. My first referral would be to Chad!!
A
Aldair Guevara has been easy to work with and has been great about keeping you up to date on what is going on with your loan. Great experience throughout this process!
C
Bryan Rudolph made this process smooth and easy. Usually there are hassles and frustrations when working through a loan application but with his guidance and knowledge the process was easy. I would recommend Bryan Rudolph to anyone about to enter this process.
J
Diana had great communication, turned the loan around in very timely fashion without stress, and made the experience very enjoyable for first time buyers!
B
Austin Clarkson made the mortgage process smooth and easy. Got a great rate and closed in 30 days, Austin is knowledgeable and patient, two key factors that are needed during any interaction. He was able to lead us down a path of least resistance. He is a mortgage savant, I recommend him highly. Very smart and easy-going makes the process fun
D
Refinanced at Lower.com with Mackenzie Floyd as our loan officer and we could not have had a better experience. I've gone through the mortgage/refinance process many times over the years and what Lower.com is doing is a game changer. I was a bit wary of online mortgages but every step was clear, easy to navigate, and in order. Mackenzie was extremely enthusiastic and helpful throughout the entire process. She explained every detail and made sure everything was in order from beginning to end. Completely happy with Mackenzie and Lower.com and we will definitely work with them in the future!
D
I have gone through the process of acquiring a new mortgage and refinancing of existing mortgagees a number of times. Each one is a little bit different but this experience with Paul and Lower was exceptional. The process was easy and everyone was helpful and efficient. It was a clean and quick experience. I would not hesitate to use them again.
A
Chad is the most enthusiastic person I've ever talked to. He also knew his stuff and was able to answer all our questions. Great to work with!
K
Gaige Linville with Lower.com is the kind of person everyone dreams of getting when you need to get or refinance a loan. He is polite, knowledgeable, helpful and cares about the people he is working with. He worked hard to get me the best deal possible and I appreciate all his hard work. I would not hesitate at all contacting him for any future loan or refinance. He is SIMPLY THE BEST.
J
We worked with Adam Edwards and was able to get exactly what we wanted accomplished in a short amount of time. He was able to answer all of our questions quickly and accurately. Was very quick to respond to all inquiries.
p
Thien was constantly updating me on the status of my home buying process. Was always very respectful and understanding of my time and situation. Thien always kept his professionalism when dealing with difficulties that came up during the process. Would definitely recommend Thein and Lower to friends and family.
J
The e-process was new to us, but I think it went very well. John Young was always there to answer any questions and guide us to the next steps. I got a great rate, better than any other on-line mortgage broker including Rocket! John did a great job for us.
A
This was my first time working with Lower.com. Unlike other companies who pass you from one person to another, Lower will have the same person with you every step of the way. I had the pleasure working with Ethan. He made this entire process clear and efficient. He was listening to me and was very responsive. I felt I was being treated like a family, which in turn, built my confidence and trust. We closed 10 days earlier without any hiccups or surprises. There were never any hard selling tactics or talking over me (unlike other companies I experienced). Bottom line: shop for what is the best deal for you. For me, being treated like a human being (and not another sales target) was more important than a couple of dollars. I just hope that in the future I will be able to work with Ethan again.
A
Where do I even start? Outstanding customer service, extremely efficient closing, great communication, and great terms. Thank you Brian Mahoney for communicating with us through the closing of the loan. You showed us stellar customer dedication! I will be recommending Lower because of the amazing guidance and attentiveness Brian showed us. We will 100% be coming back to you for future assistance with mortgage needs.
T
Candice Durnwald is one the best people I’ve worked with at this company!! 10/10 would recommend, she has made the process so seamless!
A
Geza was amazing. He was knowledgeable and was able to beat my current offers. The process was quick and seamless. Ill definitely be working with him and lower.com for all my future needs.
C
After looking into getting a HELOC, right now is just not the best time because of the equity I have in my house but Nick Bowyer was very professional and I will use him for any future financing.
J
AJ Evans Is the man to use for your home loans. He is very friendly, efficient, and makes the overall experience seem less. I will be his client for here on out!
r
Joshua Culbertson was knowledgeable, thorough, and extremely helpful in helping me understand the entire refinance and HELOC process and i would recommend him for any mortgage needs
B
I've been working with Ryan Boyd on buying my first home and it's been a good experience. Explains everything in great detail and very easy to stay in touch with any time you have a question
K
Matthew Mikel is the man! He was SO knowledgeable, super responsive and never once did I feel like I was being pressured into anything or felt rushed. He doesn’t “down talk” you and breaks things down in a way that makes sense but doesn’t make you feel like you are dumb. He is like working with an old friend— very personable and professional. He is very creative and worked out a deal that seemed too good to be true, but WAS actually true and legit, he made it happen. I was given the run around by so many other lenders who wanted to take easy low hanging fruit— Matthew took the time to get to know me, my goals and got me a better deal for my situation than any other lender had offered. He got the job done and kept me informed every step of the way. I will continue to use him in the future and highly recommend him to everyone. UPDATE: This is my second time refinancing with Matthew and just like the last time, he provided personalized and genuine service. We closed in 14 DAYS from the start of it. Matthew is overly knowledgeable and creative in working out solutions to best fit his customer’s financial situations and needs. He goes above and beyond always, is extremely reliable with communication and is true to his word. I get excited when I can refer my friends to Matthew because I know he will take care of them like he would family. I will continue to use Matthew for all of my future refinancing needs. He is truly the best
A
Kyle Doles has been awesome to work with. He is always prompt to respond and always has the clients best interest in mind. Highly recommend!
A
I worked Austin Clarkson on a housing mortgage. He made the entire process very easy and was very helpful from start to end. I highly recommend Austin Clarkson from Lower!
D
Michael Kaufman- Mike made the process of learning how lower.com works very understandable and simple. I am looking forward to doing business with him and lower.com in the future. A+
S
Michael McWatters at Lower got me I to a great rate refinance to take advantage of my equity. My Lower than normal credit was of no issue and the transaction ran seamlessly.
B
Ryan O has been such a help in our home buying process! His attention to detail and knowledge of the market has helped us so much in this crazy housing marketing.
H
Shawn Connell Baird was excellent to work with. He kept me updated every step of the way. I could reach him at any time of the day. Great experience.
M
We started working with Andrew Plute at the beginning of July this year (2021) to refinance our current mortgage, lower our loan term and also look at the possibily of lowering our payment. From start to finish he was very knowledgable and informative and was always very quick to answer all my questions, both big and small. We just closed on all our paperwork a few weeks ago and I still can't believe how smoothly everything went! I would hands down reccommend him to my friends and family and we are ecstatic about the new APR he was able to give us!
S
Carter Ilich is awesome! Helped us get our first home loan and was super friendly and helpful in the process. Definitely recommend!!
k
Lauren Grissom was very helpful in the application process. I will definitely be working with her on the future. She was very courteous and knowledgeable!
M
Seamless Refinance. I worked with my loan advisor Alex Blankenship who was excellent at communicating each step of the process. Early in the process I was able to lay out my expectations and Alex came through on them all. I was able to 1)lower my interest rate 2) lower my monthly payment 3) not pay excessive lender fees. Alex was a man of his word and delivered on everything we discussed. I would definitely recommend Alex to any family or friends looking to refinance.
T
I had the pleasure of working with Nick Margaritis. He went above and beyond to help me find an option that would work for me. He was very caring and understanding. I highly recommend working with this company.
J
Nick Margaritis at lower.com was incredibly helpful in answering all of my beginner questions, super approachable and willing to talk through the whole process from start to finish. Definitely recommend. Good?
C
Mackenzie Floyd was easy to work with, professional, and knowledgeable. would work with again andvwould recomend to anyone looking to buy or refinance a home
A
Andrew Lopez was a pleasure to work with. He was always prompt to respond and was very knowledgeable when it came to our interest in refinancing our investment property
j
Miles Juschka was a pleasure to work with. There was issues with getting some documentation from my work. The whole team at Lower was patient, and worked with both me and my company to gather the needed information. Couldn't recommend them more.
T
Nathanael was so great. He helped ease my mind about the entire process and made me feel comfortable. I will be working with him once i am ready to purchase a home.
J
Chris McDaniel was our loan advisor and he was Awesome!! He made the process of our refinance super painless and super fast! Without a doubt I would HIGHLY recommend him! He was very professional and always answered all of our questions. He secured the best rate for our situation and saved us a bunch of money! He is definitely not scared to be truthful and honest, that’s something I really appreciated from him!
N
The service here is unmatched. Andrew Lopez did a great job advising me on the different loan options for the purchase of a home!
n
Ryan and his company Lower have been great to work with. I definitely would recommend anyone to them and look forward to working with them again in the future.
M
Molly Matejka has immense knowledge of the mortgage industry I would refer her to anyone. Fast, responsive, reliable. She helped me get pre-qualified and walked me through the whole process. Any question I had, she responded right away. Go with Molly Matejka!
C
Andrew Lopez was great to work with when exploring loan options. He was very responsive in all parts of the process, and took the time to answer any questions I had during the process.
M
Aaron our loan Officer was making sure our documents/information were verified. He was on top of everything and very responsive to text and emails
G
We had just gon over with another rep at another company a potential refi cash out we wanted to do. The whole time this person was finding ways on how it wasn’t going to work. Felt very displeased on service. When I found lower online I felt as maybe I was going to go through the same thing. Once I got ahold of Ben, it was complete opposite. He was optimistic and said he can try and get it done. Man do I feel blessed and lucky to have a rep like Ben Koung. We got everything we needed to plus more! We honestly thank you for helping us with this whole process.
H
I found this company while rare shopping looking for my first home. I was immediately impressed with the timely service that Lower had to offer. I highly recommend using this company and recommend asking for Dane Shirley.
C
I did a refinance with Lower.com and Scott Manges was my loan advisor. Scott did a great job of explaining the documentation we would need up front and why they needed it! I felt at ease working with Scott and when I wanted to change the terms of the mortgage Lower was great in accommodating updated paperwork for my review. Overall the process was smooth and we were able to close within 45 days. I would definitely recommend working with Scott!
J
My experience with Lower has been great! Adam Edwards was very knowledgeable and had great communication!
Z
I recently refinanced my mortgage through Lower, and the process could not have gone more smoothly. My loan officer, Olivia Heskett, was very knowledgeable and able/willing to answer all of my questions. The process of uploading all my necessary documents was very intuitive and easy. I was approved for the new loan within 2 days! The act of closing is also very convenient. They will come to your house, or even your workplace, with all the necessary documents in tow. If you are considering refinancing your mortgage, I highly recommend giving these guys a try.
W
Connor Pazdzior has made the process of refinancing our home with Lower the smoothest and most trouble free financing transaction we have ever experienced. This is no ordinary Five star review for Connor, my wife is a realtor and worked in the industry for over 25 years and has been to over 500 closings in her career. Personally we have financed 5 properties over the years. Connor made this refinance process of our home the best either of us have ever experienced. He guided us through the paperwork and provided constant updates of each step of the loan process. His updates and guidance were so pleasant and knowledgeable we felt comfortable our needs were being considered and everything possible was being done by Lower to accommodate us. The one problem we encountered with the attorney in the signing of the closing documents was handled by Connor in the most considerate and rapid manner and resolved to our complete satisfaction. His excellent handling of the many steps in the loan process resulted with us receiving the exact amount of cash out expected and with the deposit being deposited ahead of the announced schedule. Thanks to Connor and his very professional guidance our experience with Lower far exceeded expectations and has resulted in us being very satisfied! Thank you Lower and thank you Connor for this pleasant experience in refinancing our home.
M
Had the BEST experience with lower. They were so much more affordable than the other lenders I applied with - I applied with 6 others. Their turn around time was so fast and I could have closed sooner than the date I chose to close on. I had absolutely no idea what to expect or knowledge of how to buy a home and Carley really made me feel great about the whole process. She answered any questions I had promptly and showed me how to utilize all of the things Lower had to offer. 100000% recommend!
T
I would not recommend lower.com for any refinancing or anything for that matter that Has to do with a home that you care about they are by far the worst Mortgage company they are quick to get you in a contract and get the ball rolling but they have a terrible time admitting fault and making things right they have now withheld $1040 on one occasion and now $1190 on another and instead of making it right they tell me I have to take it up with the city because lower.com made a mistake and now they are withholding my check for 6 to 8 weeks because of a mistake that lower.com made and when I addressed my issues with their company‘s leader ship they have denied fault and place the blame on everybody else except for themselves low accountability and they’re supposed care team should be changed to don’t care team terrible experience not to mention they also sold my mortgage to a third-party lender you’re better off just going to lending tree you’ll get the same kind of service
Hello Tyler, Thank you for providing your feedback and taking the time to speak with us on the phone. We want to apologize for any unmet expectations. We have shared your experience with the appropriate parties. As always if you would like to provide more information, please contact us at your earliest convenience at 833-920-2273 or [email protected]. Thank you - Lower.com Customer Care
T
Jake Martin was an excellent loan advisor. Lower gave us a competitive mortgage rate, but it was Jake who made us glad that we chose Lower over some other lenders. He was quick to respond, friendly, and always able to answer our questions or track down someone who could. He worked with our realtor so we could present strong offers to sellers, and when we did get an offer accepted, closing was smooth and transparent. Jake kept us updated on our place in the closing process, when someone else from Lower would be calling us, and what they would need. When we did have an issue, he was able to reassure us and get it straightened out. As young, first-time buyers, it was a comfort to have Jake in our corner and handling so many of the details. We closed in just under three weeks. We love our new house and would highly recommend Jake Martin!
S
I had awesome experience with Jason. He is really the best person to work with. He stayed with me through the process, answered every question I ever had, advocated for me, and was the support I needed through the tedious process of refinancing. His response time is literally seconds. His knowledge level is phenomenal and he is very very smart, friendly, kind and understanding. I will always seek out Jason for my future mortgage needs. Thanks so much for everything! Best wishes for the future.
J
Abby and her team did a FANTASTIC job getting us in the right solution for our home purchase! She made a tremendously stressful situation seamless! This company gives great deals and a even better customer experience! Don't think twice about going with them! We love our new home!! Thanks Abby and Lower.com
A
Great company and great customer service if you are looking to refinance the house. Steven Remias was the person that worked with me from the beginning until the end of the process. He went above and beyond to help me get the best interest rate and he did it. Steven made all the process so much easier for me by answering to all my questions and explaining me the full process. He will always answers to the phone if you call him or even he will work with you during the weekends if you need him. He is a very knowledgeable and friendly person to work with. Thank you Steven for working with me throughout the refinancing process and for the great customer service.
M
I recently refinanced my home and Lendingtree provided several different lenders with low interest mortgage rates to choose from. Lower.com was one of the lenders that reached out to me and Patrick Martin was my loan officer. Lower is very professional and made the refi process super easy. It was a great pleasure to work with Patrick. He walked me through everything step by step and helped me achieve my priorities and goals. Patrick is very responsive and was even available after hours and on weekends. I highly recommend Lower to anyone looking to refinance their home.
C
We never thought that with our personal debts that we’d ever be able to make our dreams come true and buy a beautiful home like the one we have now. Elizabeth Wood was with us every step of the way and was always there to assure us that she is going to help make our dreams happen. She’s always a phone/text/email away. She’s professional and has a can-do attitude. Elizabeth’s knowledge of the whole process made us feel at ease and confident. Her whole team made our house buying experience an easy and smooth one! We were able to close within a month and our loan was ready to go a week before closing. We would recommend Elizabeth to anyone looking to buy or has any doubts!
m
Simply put, Zack from Lower was amazing in the handling of our refinance from start to finish. He was friendly and helpful throughout and never pushy. He was pretty much always available for any questions we had. He explained things clearly and how different options would affect our refinance, both immediately and over the life of our loan. He gave us multiple options and clearly explained the pros/cons of each, especially as they related to our financial situation. We would recommend Zack to anyone considering a refinance, in fact we have already made some referrals.
C
Patrick Martin from Lower.com made my refinancing process smooth and easy. He was concise and courteous, and knowledgeable. Patrick kept me informed of the process. I would work with him again. P.S. because of COVID-19 all our interactions were over the phone and via email which usually is not an easy thing to do. Thank you Patrick. Karen Lipsett
C
It was such a pleasure working with Brianne for our big move to Columbus! She is incredibly sharp, kind, patient, thorough in her explanations and will absolutely get down to the bottom of any questions or concerns you have. I highly recommend working with her for your next home purchase.
M
I refinanced to get a lower interest rate. I was very happy with Lower and the entire refinancing experience. Kacy Kern was extremely helpful and was always there to answer my questions. You can tell he really cares about the customer and wants to make the experience as good as possible for the customer. I recommend them to anyone wanting to refinance with a great company.
K
I couldn’t have had a better experience with Jonathan Williams at Lower! Jonathan went above and beyond to ensure our transaction was a smooth one. We closed on time with absolutely no issues! However, what makes him truly stand out from the crowd is his personal touch. He was always there to answer my questions, he clearly communicated where we were in the process, and he took the time to make a personal connection. He truly cares about what he does and who he works with! Thank you for everything, Jonathan!!
C
Sherri Holy & her partner Paige were great throughout this extremely simple & fast process. Best rates and best fees in Florida.
S
Recently we closed on a house last month in Columbus, Ohio. Andrew Stevens has been a great loan officer. He made the whole process very quick and easy to understand. As a first time house owner it helps a lot to have a great loan officer. I was surprised by his quick responses even on the weekends he would text back in few minutes. 5 star ratings for him and the company. I would definitely work with them again in future. Keep up the good work.
K
Natalie Flickinger is a great consultant. She always made sure to ask if we had time to talk, she was always extra polite on the phone, she explained everything in detail - stopping periodically to ask if I had any questions. We did not end up going with her --- BUT she was so honest! I sent her another lender's quote & after looking it over, she told me that it was a better deal. I am ABSOLUTELY going to recommend her to everyone I know because of that honesty. Amazing!
M
Everything went quickly and smoothly for our home re-finance and our loan adviser, Gabe Haynes, guided us painlessly through the process and answered any questions promptly. Upload of documents was mostly completed after just one request as compared to numerous new document requests from other lenders we have dealt with.
R
This was my first time working with Lower.com. I can't say enough good things about Mason Rucker! He is very knowledgeable, pleasant, patient and extremely prompt. He explained his programs very well, answered all of my questions and really helped me navigate this process. He presented me with multiple options until we got the right program for me. He was always available. I liked that he was a text and/or email away because sometimes I couldn't talk but I could text or email. He was my main contact for the whole process, even wrapping things up after the closing documents were signed. He's earned my business in the future and I will recommend him to anyone I know.
D
It was a honor to work with Ryan Thomas Surehan. He really helped us walk through the process to determine what the best options were for us to save money using our home. He always got back to us to answer all the questions that we had along the process.
D
Working with Lexie Roth and Lower has been a great experience. What I appreciate most about Lexie is how quickly she has responded or returned my calls, always with very positive attitude during the loan processing. This was our second time buying and we did have some questions, Lexie helped us through and we think we got a fair deal for both sides. I would definitely recommend Lexie/Lower to any friend or relative.
S
Andrew Lopez was super helpful with advising me on loan options for the purchase of my first home!
D
Logan Evans is fantastic! He understood what I needed and was easy to get a hold of if I had any questions. He didn't overwhelm me with information or take a bunch of my time, he understood I was busy and he worked on my behalf.
C
Abby Pyne has been my loan advisor and has been nothing short of phenomenal. She has gone above and beyond to be available and make any of the necessary accommodations to assure my home buying process has been as efficient as possible. I never had to wonder what was next and always had an idea of what to expect moving forward. Overall I have been very pleased with my experience. I am a first time home buyer and Abby has made it as easy as any other standard purchase. Highly recommend her and this company.
J
Great experience from start to finish! I worked with Tessa and she was super responsive and reliable. She followed up in a timely manner and explained the refinance process and what to expect and everything worked out exactly as she explained. I shopped around before deciding to go with Lower and they had the lowest rates and closing costs.
L
I had the pleasure of working with Chad Hirsch. I had already tried 2 other lending companies and because I didn't have a perfect credit score they didn't give me the time of day. The first conversation I had with Chad was comforting. He explained thoroughly what was needed of me and he would do the rest! I had a ton of questions and would text him morning, evening and night and he would still respond. Chad was very knowledgeable and found me ways to same money with my closing cost. All I can say is that he made my dream come true! Awesome, I wish I could give a million stars. Thanks Chad!
G
Just wanted to take a couple of minutes to show our appreciation for the job that Adam Robbins at Lower.com did on our refinance loan. The whole process was really easy and there was always communication when needed. You and your team excelled at answering any questions and letting us know what doc's we needed to complete the process. It was truly a pleasure and stress reliever knowing that you were handling it. We will definitely come back to you should we need financing in the future. We never felt like there was anything to worry about and everything including the closing agent coming to us, was convenient. A big thank you to you and your company!
C
Logan Evans was an amazing loan officer to work with, especially on my first time home purchase. He explained everything well and communicated well with all parties involved. He was honest and reliable in his approach maintaining a professional approach at all times. Very savvy loan officer in this company.
T
Aaron at Lower.com was exceptional. He provided me with his direct contact number which allowed us to communicate in a rapid fashion. He was on top of the entire process and was very proactive. During our closing, there was an error in the documents provided by the title company that were not uncovered until the actual closing. We were able to contact Aaron almost immediately and he saw that the problem was rapidly resolved. He provided first class service and I will definitely use him again for my next investment property purchase.
S
It was a pleasure to work with Mark Dombek and his team. He kept me informed on each step and patiently handled all my questions. He was always accessible and quickly responded to last minute inquiries. Mark's professional acumen and engaging personality are a credit to Lower Mortgage and I would wholeheartedly recommend him to anyone seeking a mortgage in the future.
M
Working with Lower was a great decision. They made the whole process so easy. Our loan officer Pat Martin was exceptional. He stayed in close communication with us every step of the way. We received regular updates several times a week as to the status of our loan. With Pat’s guidance every step but the actual closing was completed online or via email which made the process even easier. No forms to sign and return or trips to the post office etc. One of the best things about their process is that you never are put on hold or sent through a phone tree to find the right department. You always speak directly to a person that is specifically assigned to your case. When you return a missed call that same specific employee answers so you can quickly resolve the question. Once we were approved, our closing was scheduled within 48 hrs and the refinancing was funded within 24 hours. I cannot speak highly enough of Lower and working with Pat specifically. Pat Martin was very professional, helpful, and knowledgeable. 5 stars all around!
M
Using Lower.com was a breeze! The online service made everything super easy and time efficient. With the help of the online service and my dedicated loan officer, our refinance couldn’t have been easier. From start to finish Pat was there for any questions and to help quickly move things along. I couldn’t have asked for a better customer service experience. Pat was professional, kind and helpful every step of the way. Very pleased. I would recommend Pat Martin and the Lower.com experience to anyone.
T
Great working with Olivia and Lower to refinance my home. Worked with a couple other companies before going with Lower. I was impressed with Olivia’s knowledge and professionalism and that is the reason I chose Lower and Olivia to work with. She worked hard to get me a refinance rate and closing costs I could live with. She was very helpful in keeping me in touch with the loan process and made it very easy to complete the closing. I would highly recommend Olivia and Lower to all my friends.
M
Winston Kuriger has been an excellent agent in facilitating this refinance. He found me the best deal at the time possible, was prompt, informative, and made time outside of regular work hours to answer my questions or settle any worries! I would absolutely recommend lower to anyone looking to purchase or refinance a home as they see all of their questions or requests met with prompt attention. Thank you lower and I am happy to call you my lender!
S
Greg Bonarrigo (w/Lower) was absolutely amazing in walking us through the refincing process. He made made the process easy & was always available. He listened to our priorities & concerns & was able to customize our refinance to meet our needs… always remaining friendly, knowledgeable & timely.
B
Ryan Donovan was very easy to work with. He explains everything simply and gets back to you quickly (without leaving you hanging on the vine wondering). We have worked with Ryan once before and would do so again in a heartbeat. There is a reason why we went back to him and I would recommend him without hesitation. You won't regret it. Thank you Ryan!
B
My husband and I are buying our first home, and we have had a fantastic experience working with Paul Wolfe. He is extremely capable and supportive, willing to answer a text or phone call anytime we had questions. He was willing to give us several different quotes based on different percent down payments and houses. From the very beginning, Paul helped us expeditiously and with a personal touch. We will definitely recommend him when our friends and family go to buy their houses!
D
I recently refinanced my home with Connor Pazdzior at Lower.com. They were great to work with. They were very quick, sent me everything in writing so there were no questions about details or anything hidden. Connor was quick to get anything he needed from me and kept me updated every step of the way. Very impressed and will recommend to anyone looking to buy or refinance a home. Thanks for everything
L
We chose Lower.com to refinance our house and to get a HELOC. We worked with Ian and the experience has been smooth and painless. Ian was quick to answer any of our questions we have and he helped make the process go very quickly. Overall, I highly recommend Lower.com and Ian!
T
Maxwell Alan Even was extremely helpful with helping us refinance our home! He was always available (calls, emails, tests) when we had questions and always kept us updated on the steps with refinancing. We recommend using Maxwell to help you with refinancing your home, you won't be disappointed! He makes the process very simple!
T
I am so glad that I went with Lower! From the preapproval to the settlement they made the process as seamless as possible. My loan officer Aaron Muresan stayed in constant contact with me and my realtor and was available to answer any questions that I/we may have had. I was able to get pre-approved make an offer and settle in 6 weeks.. Highly recommend!!!
J
Natalie made it easy to understand and made the process pleasant. Was knowledgeable and was able to answer every question that I had. Which were not many because she takes the time to make sure you understand everything. Definitely recommend working with her!
P
Ryan over at Lower.com was informative throughout the entire process. He walked me through each step and reached out with any issues that came up. Breath of fresh air compared to Meredith who I had earlier in the year. In just 3 weeks we were able to refinance our home, pay off all of our debt, and get back on track to enjoy time with our little one. Thank you Ryan for always answering my emails, phone calls, and for being a quick problem solver!
A
Josh Morris loan advisor From lower.com is one of the best people I have had the chance to work with recently and he has made my home buying process very easy. He made it seem it was easy to secure my loan but I know he worked hard to make it seem that way. He is available and will respond to your phone call/ email or text immediately. He provided information freely which made me feel he cared about me as a person. I was with a different mortgage company prior to consulting with Josh Morris and it was a stressful experience but I am thankful that I was able to work with Josh and finally closed on my house on 2/12/21 with better rates and an outstanding customer service. All I want to say is Thank you!!!.
S
Jason took things one step at a time and focused on next steps as we worked through the process of my refinance. At no point was I overwhelmed with anything, his communications were clear, concise and expectations were clear throughout the process. There were no surprises and Jason anticipated most of my questions and concerns. I would work with Jason again given the chance. I would recommend anybody comparison shop with Lower.
A
Geza was amazing. He was knowledgeable and was able to beat my current offers. The process was quick and seamless. Ill definitely be working with him and lower.com for all my future needs.
G
Warren Davidson is the best! While I don’t qualify for a mortgage right now, Warren took the time to help build a plan to get me on track to qualify down the road. He was patient, kind, and thoughtful with my current situation and I feel much better about my future because of his guidance! Looking forward to a future refinance with Warren.
C
Calvin Turner helped us with our refinance of our home. He was wonderful to work with and communicated with us daily. He made things very easy and walked through every step of the process with us. Highly recommend!!
B
Super quick and super easy. Loan advisor and others at Lower were super easy to communicate with and made themselves available during non-business hours. I have no complaints.
E
I worked with Dane as my loan officer. The service Dane provided was top notch. This was my first time buying a home, and he took the time to explain things to me thoroughly and answer any questions I had in a timely manner. He was very easy to reach via phone or text and gave me good tips to save money throughout the lending process. He also made sure that my loan was processed in a timely manner when I was in a bit of a time crunch between the offer acceptance and the home closing. Highly recommend working with him on your loan!
D
Dan Reiter was very helpful. He was kind and patient, he always adapted to my needs. I was impressed on how fast he processed my information. With no doubt I will go back to Dan for my future loans. He is such a great team employee. I am very very pleased with all the help he provided for my family.
Z
If you decided to go with Lower, which I would recommend, ask for Lucas Zander. Lucas made refinancing my home such an easy and wonderful experience. He is a friendly and easy going guy. He never hesitated to answer any of my question and was always a phone call away. During the process he took vacation and would still answer any questions I had via text. If he wasn't able to get with me I was left in the hands of an amazing team. I would recommend his services to anyone looking to refi or buy their first home! He really does make it an easy and hassle free process. 10/10
W
Brendan (our loan advisor) was diligent and professional throughout the process, available for questions at each stage, and provided helpful information. Thank you for your patience, treating my wife and I as people rather than just faces in the crowd.
M
I worked with Mike Reeves on getting my home refinanced and also applying for a HELOC at the same time. I have never done a review on a refinance before but this experience was so amazing I had to. He gave me all of my options, answered all questions, and handled any issues that arose. He was very involved from the very beginning of the process to the very end. Anyone that has been involved in this process before knows that just doesn’t happen. Although I hope to not have to refinance again, since my rates are so awesome, if I do, I will definitely be calling Mike Reeves. I am also recommending him to all of my friends and family to use if they are ever in need as well.
A
Great Experience! After having a discussion about refinancing our house a friend referred us to Scott Crites at Lower.com and I'm so glad she did! Scott was incredibly helpful and gave us all the information and advice needed to make an informed decision about refinancing our home. He was very active in the process and continued to follow up with us through the conclusion of closing on the loan. He and Lower.com made the entire process painless.
J
Jake with Lower did a fantastic job and worked with me to close a relatively complicated refinance and got me the best rate that the notary (who'd been working as a notary for something like 20+ years) had ever seen. Of course now we have super lower interest rates across the board, but still, lower.com had the best rate I could find and I shopped about 4 or 5 places before settling on them. Very pleased, would definitely use again, thanks Jake!
K
Elena Grimm has immense knowledge of the mortgage industry and my family would refer her to ANYONE. Fast, responsive, reliable. Better than ANYONE else in the market. Doesn’t even compare! Go with Elena!!
R
I had an excellent experience with Matt from Lower.com. He was professional, patient, flexible and not pushy. He gave me a rate lower that what I have with excellent terms and low closing costs. Changing my loan from a 7yr to 10yr with a lower rate reduced my payment from my current loan almost $600/month. I felt Matt took care of me and gave it his best shot. Would recommend Matt and Lower.com to anyone looking to lower their rates and work with a great company.
I
It was a pleasure working with Ben throughout the entire process. He was very knowledgeable and helped me to decide which loan options best suited our individual needs. It was a very quick and easy process from application to closing, and Ben was very responsive and helpful whenever we had questions.
D
I had the pleasure of working with Diana Flynn for my mortgage process. She was professional in terms of communication and being punctual with tasks. She is also knowledgeable in the mortgage process and ensured that all my questions were answered. I would recommend her to a family member or friend and I would gladly work with her in the future as well.
K
Very smooth experience, and Nate was transparent and great at keeping me informed, and just fine with me taking my time reading through docs thoroughly before signing them. He helped work through everything on my end over a couple days and updated me regularly on the rest of the process. If I had a question, Nate had or got me the answer, and he stayed on top of the process through the very last steps of closing and funding (which was also very fast). I wouldn't hesitate to recommend Lower and Loan Advisor Nathan Pratt to help you access the equity you're built in your house.
T
Seth Lemar was a pleasure to work with on my REFI. He was very professional, timely, and knowledgeable. However, an additional trait that really made him stand out among loan advisors with other companies was his effort to win my business. I felt like he was sincerely trying to assure a “win-win” outcome. I highly recommend him.
r
Working with Ryan Donovan has been an absolute great experience. Ryan maintained constant contact and answers when asked. Ryan helped make this process a breeze working with the requests we made and making sure all documents on his end were taken care of. I would recommend using Ryan and lower mortgage to friends and family if they need a mortgage company.
M
Being in the industry as a Transaction Coordinator, Jeddy was very easy to work with. Any information I needed he was able to provide in a timely manner. Any questions me or the client had were handled with the utmost professionalism. 10/10 experience working with Jeddy! I would refer him to any future client I work with!! Thanks so much for an easy transaction, Jeddy, keep up the great work!
L
Gabe Haynes was professional and transparent. He made the process easy and always responded in a timely manner. I couldn't be happier with my experience, I highly recommend him.
S
My experience with Lower was seamless and efficient. Matthew Mikel was my loan agent and he was my one point of contact through the whole process. After submitting my initial documents, he took it from there to closing and only contacted me a couple more times for additional info. After that, the process was painless. He was knowledgeable and most importantly, he got me an excellent rate. Definitely will use him again
L
I cannot praise Nick S. at Lower Mortgage enough for his help in securing an FHA mortgage loan for our family. Nick was a wealth of information and he helped educate me and my family as to why a FHA mortgage loan was the best option for our particular situation. Nick was professional and very responsive throughout the process. He went above and beyond to ensure that all of our needs were met and that everything was handled thoroughly and efficiently. We have and will continue to recommend him in the future.
K
Dan Reiter was extremely helpful throughout the entire purchasing process. As a first time home buy, I was nervous and had so many questions. Dan was always responsive and encouraging every step of the way. He kept things moving and kept me informed all the way to closing! I highly recommend working with Dan.
m
I am a Realtor and my buyer used this company for their mortgage. Working with Jeddy was a great experience because he was extremely knowledgeable and kept to his word and timeline for the loan process. I look forward to recommending my buyers to Jeddy and working with him and his team soon.
V
My fiance Jarred and I recently went through a refinance recently. What I assumed to be a most complicated process was super easy with the help of Drew Frayer! He was there from beginning to end with our questions (and we had a few). We are so happy to say we are now homeowners together! The rates were great when I compared to other large companies (I'm an Excel numbers person) so I would recommend them, and Drew, always.
J
Great experience working with Sam Liberatore from Lower.com to refinance our home. He was extremely professional and excited to help us better our situation. He was always available via phone, text or email to answer our questions and moved quick on any issue that arose. We have already sent friends to him for their refinancing needs and will continue to do so!
l
I needed to do a refi to accomplish some goals that were not so traditional including removing my deceased ex spouse off the title and adding our daughter. The process was very transparent and quick mainly in part to the fantastic loan representative I worked with, Benjamin "Benny" Karnes. He was very responsive to any questions that arose and kept in constant contact with me throughout the entire process. New loan closed with minor issues (not related to agency or agent) and I am very satisfied. Would definitely recommend.
S
Jacob Ritzert was extremely helpful in providing me with guidance on the next steps that I would need to take to get into a home. He provided me with motivation and direction on how to use the Lower.com Home Fund to begin saving for a down payment and how much to put away monthly to accomplish this goal. I will be using Jacob Ritzert when I have successfully saved up for my first home purchase. My wife and I really felt like we were taking to someone who cared about us. I would recommend using Jacob Ritzert when working with a loan advisor at Lower.com.
C
What can I say?! Justin is amazing! His communication is outstanding! He truly cares about his clients and will do any AND everything possible to make things happen. He is a pleasure to work with and I look forward to doing more business with him in the very near future! You want a lender who cares and goes above and beyond for you and your client, CALL JUSTIN MASON!
M
I chose a USDA loan for my home purchase which is probably the most complicated home loan process to go through. Mark Dombeck has been wonderful from handling so much footwork to keeping me updated every single time something changed with my loan. It is helpful to have someone who you know will go to bat for you to make sure you get the home of your dreams. I have had the ultimate power team in my home journey with my realtor and Mark. My husband and I could not be happier with our decision in choosing Mark to be our loan officer. He made the process easy, stress free and quick.
A
Ryan Donovan did an absolutely phenomenal job helping me purchase my first home! Ryan is very knowledgeable, professional, and dedicated to his work. Ryan stayed in constant communication with me and made sure I was well informed on every step of the process. Ryan’s friendly personality, diligent work, and communication skills made me feel confident in my decision to purchase a new home and to use Lower.com for my mortgage!
P
I was in the market shopping for renters and car insurance and Bri Cremeans was really helpful. She referred me over to Lower insurance who helped to get me a few quotes. I would highly recommend working for her if you’re in the insurance market.
D
We worked with Arianna Graves in obtaining pre-qualification status for a prospective home purchase in Beaufort, SC. Arianna is one of the nicest, most pleasant people that I have had the opportunity to work with in the lending industry. She was very knowledgeable, extremely helpful and patient in working through the pre-qualification process. Additionally, she stayed in constant communication with us over a period of three months as we put our house up for sale and searched for a house in Beaufort. Ultimately, our house sold for substantially more than expected and the sale proceeds will cover the cost of the house we have under contract in Beaufort, so we will not need to procure a loan. Even though we did not need to move forward in the lending process, Arianna was genuinely happy that we were able to find a house that met our needs at the right price. Arianna is a lovely person and I would highly recommend her to anyone seeking a home loan.
B
My husband and I were first-time home buyers, and Jake Martin was great at answering all our questions and helping us obtain a VA loan and close quickly on a home we loved. We were stressed about the mortgage process and finding a great rate, and had worked with two other lenders before finding Jake. He made the process run smoothly and would recommend him to anyone in the process of buying a new home. Thanks Jake!
V
Jacob Ritzert was extremely helpful in providing me with guidance on the next steps that I would need to take to get into a home. He provided me with motivation and direction on how to use the Lower.com Home Fund to begin saving for a down payment and how much to put away monthly to accomplish this goal. I will be using Jacob Ritzert when I have successfully saved up for my first home purchase. I would recommend using Jacob Ritzert when working with a loan advisor at Lower.com. Thanks!
W
I was very skeptical about using an online company for refinancing, but Jason King, made my refinance a smooth process. I barely had to do a thing to get the loan processed. It was quick, easy and terms and conditions were clearly explained. When I wanted time to shop around I was encouraged to do so and was not pestered by Lower.com to make a decision ( I appreciate that more than I can explain ). Jason was there every step of the way answering every question quickly and completely. He even contacted me back when he was on vacation!! Great customer service and would use again! Highly recommend working with Jason King when choosing Lower.com.
D
I used Lower to finance my latest home purchase in July of 2021. The customer service experience I had with my loan processor (Owen Dysart) could not have been better. He was attentive, responsive, and articulate. The team at lower was able to close my loan in a short amount of time and was able to answer all my questions. This was far and beyond the best experience I have had getting loan approval thus far.
c
Superb business experience with Mackenzie Floyd, her attention to detail, meticulously, and expertise, made the transition of my loan the smoothest and clear at all times, her vast knowledge about the matter was impeccable, she always had the right answer for any of my questions, and placed me on the right path at all times, I couldn't have had a better person than her. Job super well done. Very Respectfully, Cesar J. Torres
D
Kat Jarvis with Lower has been a great help in my journey. I am a first time home buyer and she has been super patient, knowledgeable, and easy to get a hold of if I have any questions. She is very much on the side of the buyer and will do whatever she can to make the process smooth and quick.
S
Joshua Aaron Morris at Lower.com was super helpful in securing a very low rate on a mortgage for the purchase of a new home. He was super responsive, very helpful and available day and night to answer questions. The lending process was very streamlined and I was able to close on my home less than three weeks after my offer was accepted. Highly recommend Joshua to others!
A
I am so glad I went with Lower! At first I wasn't sure about refinancing through an online company, I definetly had my reservations but Philip my loan officer was amazing. He walked me through everything and was so incredibly detailed with his information. He always got back to me that same day or first thing in the morning. Hands down the best rate in town. Very pleased with this company and the people who work there!! Would definitely recommend.
M
I refinanced my home and had Connor as my loan officer. The process was super smooth and easy! Connor was attentive to all my questions and made the refinance a breeze. As it is common, there are a lot of moving parts that involve home lending. From having dealt with my original mortgage servicer to Lower.....I can say Lower made the experience way better!! Thank you Connor and team for all of your help with my refinance!!
S
Brendan was very helpful throughout out the entire process and made sure to answer all my questions. He always got back to me in a timely manner. It was a pleasure working with him.
D
I refinanced my investment property with Lower and Maxwell Even took great care of me. He had to go to bat a few times for me to get the best deal, but I felt positive about the entire experience and I am now working on another refinance with Maxwell; this time on my primary mortgage. Rate looks great and can't wait to close!
S
I just finished a cash-out refinance on my home and had a great experience with lower.com. Initially, I started a cash-out refinance with the same company I had used for my original mortgage in 2010 and my first refinance in 2012. After getting a quote which I was happy with, I started shopping at other companies. I had never heard of Lower.com before, but I applied and soon was put in touch with Grant. Grant took all my information that I had prepared already for the other company and provided me the same rate as the other company, but with a few thousand $$ less in closing costs. This was enough for me to make the switch. Grant was also not a pushy salesman, provided his personal and work phone numbers, and was VERY responsive to my calls, texts, and email. I started this process in early Nov 2020. In early January 2021, the loan was still with the underwriter, but Grant sought out a lower rate and got me another .125% off with no additional fees/points. By late January, my loan was completed, a notary was sent to my house and I received a check a few days later. Grant gave me an amazingly low rate and was a pleasure to work with. If I need another mortgage or refinance, I will contact Grant before anyone else. I couldn't be happier with my experience with Grant at Lower.com.
M
I worked with Brendan Flaharty in setting up a HELOC and he was great through this whole process.. I'd never used a HELOC and he was very helpful from the outset in going through both the pros, but also the cons of a HELOC so we understood exactly how everything would work. He set expectations around the application process perfectly and then worked to get us to close much more quickly than I was worried it would take. I'd highly recommend working with Brendan.
z
Quinn Nicodemus has been awesome through the whole process. He did exactly what he said he would do from the start. I would definitely recommend him to another first time home buyer.
L
Ryan Surehan was a pleasure to work with. He was always able to answer my questions and he gave me the best possible advise. I highly recommend to anyone in the process of buying their first home.
K
It was great working with Lou Diouf with Lower.com. He made the process simple and found solutions quickly for a few complications we ran into, none originating on his end. I would highly recommend both Lower, but specifically Lou as a loan officer. If you want to leave the hassle to the pros and piece of mind just ask for Lou. I got a very good rate, saved myself thousands a year and had 2 months without a mortgage payment!
D
Lower.com and Mason Rucker were the best experience! We have done a few mortgages, and none have gone this smooth! Mason was always available to answer questions and help clarify when needed. He was courteous and very efficient. I would recommend Mason and Lower to my friends and family!
T
Justin was so fabulous through the whole process. Very professional and can answer any questions you may have. This was truly a great experience on a mortgage. Any one will be very pleased with this service. If you need mortgage and want professional help and people that will work with you and take care of all your needs please contact Justin Evans.
A
As a Realtor, I look for lenders that communicate well and work best with my buyer clients. Lender Bruce MacPherson is just that! The communication is always on point regardless of the situation at hand and he will fight to make sure the clients needs are met! Wether its 6am or 10 pm, my clients have never been disappointed because they are able to get intouch with him. If you need a lender that will communicate, get you the best deal, and fight for you, call Bruce Macpherson!!
M
I originally set out to get a small loan to install a solar array on my home. Jake took a look at what I was asking and saw that I was really overpaying on my mortgage vs where I could be. We went ahead and refinanced and also got the money for the solar upgrade. This process went so smoothly and I was really impressed. We had done a refi about 8 years ago, and it took forever. Jake was awesome as he got everything needed in the process set up, and answered all of my questions throughout the process. I would highly recommend working with Lower.com and having Jake as your advisor.
S
Shawn was great! His pre approval for my Buyer was solid which made finding the client a home easy. Shawn was very quick to respond to all of my questions as well as the Buyer. He kept us updated and his communication was excellent!
T
Natalie Flickinger has made the refinance experience exceptional. Not only is the interest rate amazing but the terms and paperwork have all been simplified by working with a knowledgeable, efficient loan advisor. I can not thank Natalie enough or recommend her and lower.com highly enough to express how satisfied I am that they are handling my refinance.
A
Great experience with Lower. My brother works them so we got a family and friends discount. Jeddy Awuah was our loan officer and he did an excellent job explaining everything. He was readily available to run numbers and answer all my questions.
M
Lower.com was able to get me exactly what I wanted. I tried several mortgage companies before finding them. I highly recommend them. Eric Johnson helped me through the whole process, 100%. Always there for any questions or concerns. Took care of everything. He made the process of buying a home super easy. Everyone at Lower.com was very helpful.
K
My husband and I worked with Kacy at Lower.com to do a refinancing of our home loan. He and the company did a great job in processing the loan at a great rate. The process was easy and fast with a great result. I would highly recommend working with Lower.com and Kacy.
C
I don’t even know where to begin! My experience with lower, and Carter Ward has been amazing! Without Carters help, I don’t know where I would be. On the clock or off the clock, Carter has made himself Available to me when needed be, and I appreciate that so much being a first time home buyer! I highly recommend Carter Ward and lower.com if you want a good experience!
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FAQs
1. How to Get in Touch Wtth Lower.com?
You can make them a phone call through this phone number +1 888-509-8301. Or you can go to their website and fill in the request form online.3. How Can I Apply for Loans at Lower.com?
You can go to their website and fill in the request form online. If you are looking for payday advance loans, you can turn to our website for more details.5. What Can I Do if I Fail to Pay Off My Loan?
You can talk to your lender if you feel it hard to repay the loan on time. Different lenders have different solutions to payment respite. It is of great importance to check carefully before signing the loan agreement.
2. What Is the Location Of Lower.com? How to Get There?
Lower.com is located at 8131 Smith's Mill Rd, New Albany, OH 43054, United States. You may refer to the map and locate the fastest way to access it.4. Is Lower.com an Agency or a Lender?
Lower.com is a Mortgage lender. To make things easier, iPaydayLoans enables you to get access with a wide range of reputed lenders over the internet. You can click here to secure a personal loan online with no credit check.6. Does Lower.com Offer Loans With Bad Credit?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, you can turn to our broker service! Just turn to our online service to get a long term installment loan even with your low credit scores.