Loan With Jen - Legacy Mutual Mortgage NMLS #514497 Citywest Blvd, Houston

Jennifer Hernandez and her phenomenal team at Legacy Mutual provided top notch service throughout our home buying process from start to finish. The team at Legacy Mutual is fast, efficient, and easy to communicate with. Jennifer possesses a wealth of knowledge to assist new home buyers in making smart decisions. She produces helpful educational videos to answer questions related to every facet of the home mortgage business. Even more impressive is the Jennifer makes herself available to assist clients long after the deal has been closed -- providing advice for paying your mortgage off early and filing Homestead exemptions. I cannot image choosing anyone other than Legacy Mutual as partners in our home buying journey.

Jennifer and her team came as a referral, and I am so glad that we entrusted in her. We could not imagine a more high-quality and involved level of customer service. Purchasing a home can be a complicated process, but Jennifer and her team took the guess-work out of everything. Every step in the process in your loan, you receive a personalized video explaining your current status into layman’s terms. This was extremely helpful. Jen also keeps in very close contact with your realtor so that all parties are downloaded at all times. Her teammate Kenny, is just as stellar. We received weekend phone calls of updates, timely responses, and a detailed roadmap to lead us to closing. I would 10/10 recommend Jen and her team to anyone who is purchasing a home! You will not find a higher quality experience!

Jennifer and her team were professional, caring, available, thorough and a delight to work with. As first time homeowners we had a lot of questions that were answered promptly and with incredible insight. Even a year after the purchase, we've been able to contact Kenny, an essential member of the team, with questions that arise in various topics in relation to homeownership. Never hesitant to help, they are the greatest. A trustful company with incredible ethics.

Jen and the Legacy Mutual Mortgage team is great, They help me on my closing 4 years ago and help me through my first mortgage. They had a great tracking system to show the current status of your application and if you are require to do anything on your end. Highly recommend

Jennifer and her team treated me like a queen! I was so impressed with the systems that she has in place that guided me every step of the way. There was never a time that I was confused, frustrated or stressed and if you have ever bought a home, this is unheard of. As a Realtor, Jennifer has always been my preferred lender, but I had no idea that she was this good until I choose her to be MY lender. She and her team exceeded my expectations beyond my wildest dreams! I highly recommend her team to anyone who is looking for a dynamic lender!

Very patient and understanding. Easy to talk to. Mortgage companies can be a hassle at times, but Legacy Mutual takes the time for the client to understand each step and action taken. They also follow up and continue to maintain an honest and open communication for any future concerns or questions. Thank you very much

Jen, Kenny and the entire Loan With Jen team exceeded every single expectation my husband and I had for our first home buying experience. The entire experience was seamless (and, dare I say, even enjoyable!!) My husband and I both recommend them highly - there's no need to look anywhere else! They will go above and beyond for you. We loved working with the entire team and will use them for every lending need in the future. They are the best of the best! Thank you, Loan With Jen team!!!!

We've worked with Legacy on our mortgage and our refinance and both times were as painless as we could hope for. Jen and Kenny have taken really good care of us, and we see no reason to use anyone else. Give them a try and I bet you'll thank me!

Jennifer and her team are great! We purchased our home and years later refinanced with them. Very professional staff, easy to work with, and approachable. Planning on using them again for our next home!

I closed on my home a year ago and Jennifer and her team made the whole process a great experience, but her assistance didn’t stop there. I was able to reach out a year later with tax and escrow questions and she went above and beyond to help answer my questions, understanding the numbers, and making sure everything was in order. I would highly recommend her and her team to anyone!

Jennifer and her team were fantastic. They provided constant communication throughout the whole process. I really appreciated the follow-up and check-in calls we received from Jennifer. I will definitely recommend.

Great customer service from Jen and her team. Purchased our house cross country so it was very stressful but thanks to the Legacy team they reduced our stress a great deal. Thanks to them for their process and great customer service!

Jen Is a "go get it with integrity" type of person, as is her team. She associates herself with only the best professionals in the Real Estate realm. A great communicator who cares about YOU, your vision for your future and your home.

Jennifer Hernandez and her staff are amazing!! I used their services when I first purchased my home in 2013 and again when I refinanced in 2018. Of course I had to supply them with my information but that is all I had to do and overall it took very little effort on my part. I love that every month she sends an update on the value of my home which is a service that is paid for by her company for her clients! I will go back to Jennifer Hernandez and Legacy Mutual Mortgage anytime I need to purchase or refinance. Thanks again!!

Working with Jennifer and her team has always been fantastic. We bought our first house with them and did our first refi with them as well. Always there during the process and long after we were already homeowners to answer questions and offer opinions. They work hard and efficiently to create great opportunities for their customers; those they are rookies and those that are experienced. When we look to home financing once again we will look to them without any doubt.

My experience with Jennifer and Kenny was beyond measure. They made my wife and I feel as we were their only priority and only customers. They were there guiding us and providing very sincere advice throughout the full process of home purchasing. Legacy took what appeared to be the most daunting purchase process and made it a simple step by step task. I recommend them hands down to anyone. Great Knowledgeable Team at Legacy!!!!

Jennifer and her team are amazing! They made the home buying process seamless and easy. I loved being able to upload documents and do everything via technology. Thank you for assisting me with buying my new home!

Jen and her team were so easy to work with. The process to get me into my home was easy and painless. They kept me in the loop each step of the way. I would definitely recommend giving her team a call if you are thinking of purchasing a home.

Highly recommend Legacy Mutual for all your mortgage needs in Texas. I have used them a few times, including a refi that was completed while I was living abroad. Kenny is the best mortgage broker with the highest caliber of communication, organizational, customer service skills. He always worked around my 8 hour time difference. Highly highly recommend!

Jen with Legacy Mutual was so helpful in helping me refinance my home loan. It was easy and fast. And now Jen keeps me updated on my personal property market value as well as the overall neighborhood. Would definitely work with with her again.

Jennifer Hernandez and her team at Legacy Mutual are without a doubt someone you can trust and be sure that you'll close on time. I've worked in real estate for a good number of years and she truly does a great job of following up with clients and making sure they remain on track to close on time. I highly recommend Jennifer!

I can’t say enough about how wonderful Jennifer Hernandez and her team are! They guide you through every step of the home buying process from pre-qualifying to offer to closing. And they provide support and guidance after the purchase, including how to file your homestead exemption! I’m so glad I found them!

If your looking to purchase a home and you want professional and honest help with the process, Jennifer and her Legacy Mutual team is the way to go. They answer any question in a very well time matter. My family and I are very satisfied and happy to have choosen Jennifer Hernandez and her team for our home purchase.

Legacy Mutual did an outstanding and professional job with our first mortgage with them. We are currently using them in our quest for a new home. Even though it has been an up and down journey because of the current real estate market, Jen, Kenny and the rest of the gang have been extremely supportive, understanding, quick to respond and easy to work with.

The best team ever. There are NO impossible things for them. All other landers don't like to dill with subcontractors ( 1099 ) forms. Probably to complicated or a lot of effort. It doesn't matter if you have Jennifer on your side. From the time I stepped into her office to the closing date was less than two months. Deep gratitude from me and my family