Leaders Financial Co Commerce Dr, Cranford

I have never had a problem through the entire duration of my loan! Thank you guys so much for having me as a customer.

I have been making my payments for about 6 months now, and never received my receipts through my email, and I have called them a couple times about the issues, talked to a couple different people and they always lie to me or makeup a bunch of bs. Literally the worst group of people I have seen, not professional at all and very rude. Wouldn’t recommend even to my worst enemy 🤢

one of the WORST companies I've ever dealt with. first off their interest rate is ridiculously high good credit or not. The staff is horrendously rude! they charge fees to pay by debit. their website is super shady. if your payment is even 1 day late, they will call 3 to5 5 times a day. literally Harrass you. you can request statements showing your payments and balances which I would recommend doing monthly as when you call to confirm information there are discrepancies with balances they give you the run around to avoid questions and putting people on hold is what they do as no seems to know what they are doing! all in all I suggest that no one ever uses this company!

My fiancé had a vehicle from these crooks years ago he paid off the account in FULL and months later when the account was fully closed and removed from his credit they decided to be snakes and mark his payments late even tho the account was FULLY paid and CLOSED! Then when he called to clear the matter the only answer he was kept given was the lady who deals with the credit is not in call back. Definitely would not recommend these crooks to anyoneeeee there’s way better out there people search for better pleaseee honestly the 1 star is even being to generous just horrible

These people are so rude and crooks. I paid off my auto loan and I get a letter in the mail saying I haven't paid and my account is delinquent. I call them to resolve the problem and they say you haven't paid. I said I have a confirmation number and that you need to look into this problem instead of just saying I didn't pay. So the rude man checked and found out that my load was paid off in full. I said exactly so why did I receive this letter and why you people are trying to defraud me. These people are terrible. I will never do business with them ever again.

I got a loan through these guys after I purchased a car for around $6,600 ($10,000 after a down payment) & they gave me an APR of 19.99% while I had GREAT credit. When I saw the number, I laughed at the car dealer’s face. Luckily the dealer I purchased the car from was pleasant. I took my business elsewhere & refinanced my loan through another bank. They are heinous scammers. Please beware. Do not do business with them.

I used this company for a loan. When I tried to make my final payment on December ,14 2020 I was unable to do so. I called the company and left a message with my account number, phone number and name. I've tried calling numerous times after that and was met with the same answering machine. No one called me back until January ,12 2021. The person I spoke with said that I owed more money than I was supposed to because my payment was due on the 19th of last month and I had acquired interest on the loan. I explained to him that I have been trying to make a payment before the due date and I wanted to waive the additional fees because I was unable to contact anyone to make a payment. He refused so I asked to talk to his supervisor. He transferred me to someone that goes by the name of James Little. Mr. Little refused to work with me as well and I ended up paying over $80 more than I was supposed to. I asked to speak to someone above him and he told me the only other person above him is the owner of the company. I asked for his name and all he gave me was the name Douglas. So Mr. Douglas, if you are reading this, I would like to tell you that the way your company is being ran is unethical and a big joke. I will not be recommending anyone to do business with you in the future. Instead I will share my story to others and let them know why they should not do business with leaders financial or Mr. Douglas.

These people are so rude! They are very unprofessional. I'll be done with my payments in 6 months and I called to see if I can deferred my payments for 2 months, the person who answer the phone was very rude, the first thing he did was put me on hold. Instead of asking for my account # and then telling me if it was possible, he automatically told me no we do not deferred payments. Once I said excuse me? then he asked me for my account #. I've never being late with my payments and I just needed to postpone the payments for 2 months. When you can't accommodate your customer who has never missed a payment and has never being late it speaks volume about your business. I can't wait until I'm done with this place.

I am very thankful that leaders financial took me on back in Sept 2015. I had very bad credit and even putting down 75 percent no other banks would approve me. Leaders did give me an extremely high interest rate but that is expected with past history. Well 3 years later I just paid off my loan and now have a 730 credit score. Also my title was sent to me then got lost in the mail. I had to go to DMV and lay money out of my pocket. I sent them a receipt and they reimbursed me 60 dollars. Again without them taking a chance I'd still have no credit or credit cards. Also I only had to call them a handful of times and never had any rude experiences actually they were all very nice people. Thank you leaders financial

I have had no issues with Leaders Financial. I purchased my car almost 2 years ago and have had no issues dealing with them. You make your payments on time, then there are no issues. Also, if your credit isn't great, you will get a high interest rate from anyone you finance from regardless. I'm reading all the nasty reviews and I have had nothing but a good experience with them. I will be done paying my car off in one month. Everytime I call there, they answer my questions and I have not dealt with anyone there being rude. :)

Used them many moons ago. They are rude and lack a lot of respect for customers which is a turnoff. This place you need to keep your own records, because they may make a few mistakes you just have to be an advocate for yourself. Unfortunately they don't offer any incentives for returning customers which I wish I they did. But I personally paid my loan off early because I wasn't a fan of dealing with them at all. If you have no questions and just want to pay they are the ones for you but if you question things that's when all hell breaks loose with them. Ask them what the accrual based interest means they can't tell you? Which I found to be deplorable because that's how they calculate the interest. Essentially they front load their interest in like your early years so they get paid 1st so the remaining years of your loan you're only paying principle. Essentially to save money on any of their loans you have to pay it under a year and a half. But NO ONE could tell me that when asked to explain it. That's the ignorance you're dealing with. To me if your a loan person you should be able to explain that to your customers.

Can’t see your loan amount on line or what you paid already, only takes payments, never know what you still owe. Sending extra payments doesn’t help because they just credit your next payments & if you have a payment book like me, good luck. Can’t wait til my cars paid off & try to get my title from them