Kinecta Express Rosecrans Ave, Manhattan Beach

WON'T SAY DO NOT OPEN A KINECTA EXPRESS ACCOUNt BECAUSE NIX DOESN'T EXIST, BUT I WILL EXPRESS TO THOSE WHO HAVE THE CARD TO LET IT GO. THIS CARD HAS DECLINED OR HAD AN ERROR ONE TOO MANY TIMES AND NOT ONE TIME WAS THERE AN ISSUE WITH THE FUNDS (ALWAYS HAVE SUFFICIENT FUNDS). I HAVE 3 EMPLOYERS WITH DIRECT DEPOSIT AND WORK FOR MYSELF. UNAVAILABLE TO LOAD FUNDS IN WHICH I MAKE MY OWN MONEY BECAUSE ALL THE NIX'S CHECK CASHING CLOSED DOWN. TO MAKE A LONG STORY SHORT, WAS CHARGED $2.50 TO SPEAK WITH A CUSTOMER SERVICE REPRESENTATIVE ABOUT CARD DECLINING WITH FUNDS 24 HOURS PRIOR ($18.00 AND CHANGE) AND SHE VERIFIED THAT FUNDS WERE AVAILABLE AND SUGGESTED THE CARD WAS PROBABLY DAMAGED. BUT NEVER HAVE I RECEIVED A "CARD UNABLE TO READ" MESSAGE . ALWAYS AFTER PIN WAS READ (I KNOW MY PIN!!) FINALLY CONCLUDED THAT I SHOULD CLOSE ACCOUNT DUE TO TOI MANY ISSUES AND GUESS WHAT? NO OPTIIN TO WITHDRAW ALL MY FUNDS. WANT ME TO WITHDRAW IN INCREMENTS OF $500.00 AT A TIME. REMEMBER, WE ARE TALKING ABOUT MY $$$. 2ND OPTION IS TO DO CASH ADVANCE WITHDRAW FROM BANK SUCH AS CHASE AND BE CHARGED FOR THEIR SYSTEM MALFUNCTIONING. NO CARE IN THE WORLD AS LONG AS MONIES ARE BEING MADE IFF OF MY PURCHASES. STEER CLEAR LADIES AND GENTLEMEN. NOT WORTH IT. !!!!!!!! ****THIS REVIEW DESERVES A 0 ZERO!!!! READ OTHER REVIEWS ON THE CARD DECLINING WITH FUNDS. ALWAYS AN EXCUSE. WILL LET FTC KNOW ABOUT THIS.

DNT DO IT!!!! WORST SERVICE EVER.. WENT LOADED MNY TO MY CARD.. TRIED TO USE IT IT WAS DECLINED... CALL 2 FIND OUT THEY HAD A BLOCK ON MY CARD BCUZ THEY HAD THE WRNG SOCIAL THEIR REPRESENTATIVE ENTERED IR WRNG HAD TO FAX COPIES OF SOCIAL AND ID FRM A NIX.. DID THAT FAX WAS SUCCESSFUL....WNT HM TRIED TO USE IT DECLINED AGAIN SMH CALLED BAC WAS TOLD THAT IT WAS STILL BLOCKED DUE TO MY SOCIAL NOT BEING SIGNED.. WHY DIDN'T THE TELLER TELL ME THAT? WENT BACK SIGNED MY SOCIAL FAXED IT OVER YT AGAIN WENT HM TRIED TO USE IT DENIED AGAIN CALLED BAC THEY TELL ME I NOW HAV TO REACTIVATE MY CARD SMH IM SO OVER THIS COMPANY... ASKED FOR THEM TO JUS GIV ME THE MNY OFF MY CARD WAS TOLD I WOULD BE CHARGED EVEN THO ALL OF THIS WAS THEIR MISTAKE

I WILL NEVER GO WITH KINECTA EXPRESS PRE-PAID AGAIN. JUST GOT OFF THE PHONE WITH THE CALL CENTER TO SETTLE A DISPUTE OVER A HOLD ON MY CARD FROM A HOTEL .MIND YOU THE CALL CENTER CHARGERS 2.50 EACH CALL. THEY WANTED A FAX PAPER SAYING THE HOTEL HAS RELEASED THE FUNDS .THE CALL CENTER FAX NUMBER THAT WAS GIVIN DOES NOT WORK ..SO THEY TELL ME IT WILL BE ANOTHER 60 DAYS BEFORE I RECEIVE MY MONEY THAT THEY CHARGED 2.95 FOR TO RELOAD AND 1DOLLAR PER TRANSACTION. SO I CALL SEVERAL TIMES TO GET AROUND THIS AND ANY POSSIBLE WAY .BECAUSE OBVIOUSLY THEY DID "THEIR JOB" BY GIVING ME A FAX NUMBER YET MY ISSUE WAS RESOLVED. THEN JUDGING BY THE TONE OF MY VOICE I ASK FOR AS MANAGER AND THEY PUT A BLACK LADY ON THE PHONE LIKE. WHO WAS UNPROFESSIONAL. FINALLY DECIDES TO CALL THE HOTEL DIRECTLY WHICH SHOULD HAVE BEEN DONE IN THE FIRST PLACE. THIS HAS BEEN GOING ON FOR TWO DAYS NOW AND I STILL DON'T HAVE MY MONEY. THEY SAY KINECTA EXPRESS PRE-PAID CARDS DOESN'T HAVE ANYTHING TO DO WITH THE CREDIT UNION .WELL THEY ARE GIVING YOU GUYS A BAD NAME AS FAR CUSTOMER SERVICE.😠