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KeyBank Western Ave, Albany

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2.8
Closed
Tuesday9AM–4PM

+1 518-292-4416

https://www.key.com/locations/ny/albany/BRCH32900558/1196-western-ave

1196 Western Ave, Albany, NY 12203, United States

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    KeyBank Reviews

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    Jose Rodriguez
    1

    The mlst disgusting bank i have ever been apart of. They steal your money and say you overdrafted 30 times when i know i never did. I cant believe they get away with stealing peoples money. I hope they all go to jail. Rotten human beings inside the bank also. Avoid this bank at alllll cost

    Response from the owner

    Hi Jose - We'd be happy to escalate your concerns and have this looked into. Please send us an email at [email protected] with your full name, zip code, and phone number. Please include case #69063 in the subject line, and refrain from including any account numbers for privacy. A member of our escalations team will be in touch within 2-3 business days. ^SH

    G

    Gab Marie
    5

    They are very friendly , & I love the branch manager, such a nice man!

    Response from the owner

    Hello Gab - Thank you for the kind words! We appreciate the 5-star review, and we will forward this to our Branch Partners. Have a great day! ^DD

    A

    Asif Ahmad
    2

    I went there sometime last year, and I was a little insulted by this black lady who is a teller there. I dont know if she still works there or not, but when I went there, I walked up to her window to withdraw. She asked me how tall I am. I said 6 foot 3, and she said in an angry rude tone, that she could dunk me, meaning if I played basketball against her, she can jump over me. I know this sounds odd, but the way she said that is like she got offended by my height. I was a little bothered by that so, because of that I decided not to come back to this bank just because of her.

    Response from the owner

    Asif, thank you for your feedback. If you have additional information send your response to [email protected] Pease also include your full name, contact phone number with zip code if you'd like to get in touch. ^JL

    J

    Jenifer Kish
    1

    This is a TERRIBLE bank. I have had so much money stolen from me in fees that I am closing my account. Unfortunately, due to their incredibly inconvenient hours, I won't be able to do that until the middle of next week.

    Response from the owner

    Hi Jennifer: I'm sorry to hear you're going to leave us and I would like the opportunity to answer any questions you may have regarding fees that have been charged to your account. If you would send an email to [email protected] including your phone number, I'll be in touch. ^KeyBank Customer Care

    A

    Andrew Duncan
    1

    Is this the slowest bank ever? Yes it is.

    Response from the owner

    Andrew -Thank you for the feedback. I'll pass this along to the appropriate management for you. Let us know if you need anything else. ^CS

    I

    Ian Wood
    1

    I mean, it's keybank, what do we expect outta cleveland? But seriously, can I just check my balance, or are your servers still down?

    Response from the owner

    Hello Ian, please send us an email at [email protected] with your full name and reference case #73806. Let us know if you're trying to access your account online or trying to call in to check your balance. We'd be happy to help. Thank you. ^PR

    L

    Leslie Plath
    5

    Friendly fast accurate service great place I like this location this bank

    Response from the owner

    Hi Leslie, Thanks so much for the 5* rating and review, it is greatly appreciated. Hope you have a great day! ^LH

    A

    Aimee Rodriguez
    5

    This bank is the Best i dont like 911 central ave. One they dont have no Respect for me at All when i feel sick i was passed out there 1 of the ladys she was very nice to me help me out noone esle didnt i told them i feel like passing out they didnt want to give my money i had my man with me they had to give my MONEY to ME the guy never got yelled at or nothing he didn't care at All I give this bank ALL 5 STAR'S THEY KNOW WHAT THEY DOING TOO I FORGOT TO BRING WATER WITH ME I WALK TO 911 Central ave. Bank Dont go to it this one is the Best out of that one soo i see u Soon

    Response from the owner

    Thanks for such a great review, Aimee! We are glad to hear you were treated so well and with the respect and service you deserve. If there is anything we can help out with, please let us know. ^ JK

    E

    Erin Ring
    5

    Very friendly tellers, apologized when I had to wait a bit to get an approval for a certified check, but the wait wasn't a problem at all. Treated me very well.

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    FAQs

    • 1. How Can I Contact KeyBank?

      You can call KeyBank via +1 518-292-4416. You can access our online loan marketplace to get instant loan quotes as well.
    • 3. How Can I Apply For A Loan At KeyBank?

      You can submit your loan request on their website. If you need addition financial assistance, you can always check out our website and explore more options to get a payday loan.
    • 5. What Will Happen If I Failed To Repay My Loan?

      You can discuss the issue with your lender if you are not able to repay your loans. Your lender may change your repayment due dates for you to cope with your current repayment ability. If you default on your online title loan services, you may lose the ownership of your car.
    • 2. What Is the Address of KeyBank?

      KeyBank is located at 1196 Western Ave, Albany, NY 12203, United States. Take a look at the map and pay them a visit right now.
    • 4. Is KeyBank An Agency Or A Lender?

      KeyBank is a Bank that accepts all kinds of loan requests. You can visit our online platform to get various loan services including online installment loans. In addition, iPaydayLoans, as an online loan broker, can link our customers with our network of lenders to get easy and fast online loans.
    • 6. Can I Get Bad Credit Loans from KeyBank?

      Yes, it is possible to get loans with a low credit score such as personal loans online from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit our online platform to get instant loan quotes with bad to no credit.