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KeyBank Central Ave, Albany

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2.8
Closed
Wednesday9AM–4PM

+1 518-452-3126

https://www.key.com/locations/ny/albany/BRCH32900421/1900-central-ave

1900 Central Ave, Albany, NY 12205, United States

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    KeyBank Reviews

    T

    Theresa Barber
    1

    There is always some kind of road block to revieve my direct deposit. I am planning to cancel mine and my daughter's account. Banking should NEVER be this stressful for your hard worked money.

    Response from the owner

    Hi Theresa, saw your review and was wondering if there's anything I can help with. If you send an email to [email protected] including some details along with your full name and phone #, I will give you a call. Also, please include case #72279. Thank you! ^LH

    M

    Marisa Zable
    1

    The branch manager at this location is rude. I've now had 3 negative experiences with her. On top of her being rude, she lacks an understanding of what a notary is and tried to get me to give up personal private information that she had no right to access in order to notarize something. She's rude and doesn't understand her own job description.

    Response from the owner

    We're sorry to hear about the poor experience you have had at this branch, Marisa. I will be sure to forward this information to the appropriate area for review. If there is ever anything we are able to help with, just let us know. ^ JK

    K

    Krishna Waiters
    5

    Awful customer service. Rude. Make you do things that no other branch would make you do for deposits

    Response from the owner

    Krishna -We'd like to understand what happened that makes you say this. Please send details to us at [email protected]. Thank you! ^CS

    N

    Nicole Daly
    1

    This is by far the worst bank and branch I ever used. Try your best to avoid banking with them. My first experience with this bank was awful. I went to deposit money into my account at the ATM and my account was not credited. It took over two weeks for me to get my money back and this branch manager Jennifer was so rude and disrespectful. She didn’t do anything to help. Even after that, I tried to give them a chance and do business here but they were all rude. The manager Jennifer is not even knowledgeable about the different programs the bank offers and she is never willing to help. My last straw with this company is when she told me she wasn't going to help me because she helped me in the past. Your job as a manager is to help resolve problems. I truly despise this bank and will never use them for business or personal.

    Response from the owner

    Hello Nicole: This is not the type of review that we like to see. Thank you for taking the time to provide your feedback, we do appreciate it and we appreciate you being our client. If there's anything you need help with you can send an email to [email protected] including some details along with your contact info and we'll be in touch. ^KeyBank Customer Care

    d

    drea divinci
    1

    Don’t use. Waste of time. Get a credit union. You’ll thank me later. They have way better rates

    F

    Farid B
    5

    Nice and convenient location. Newly built and is clean. No complaints.

    Response from the owner

    Thank you, for your Central Plaza branch experience feedback. Use the red key. ^JL

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    FAQs

    • 1. How to Get in Touch Wtth KeyBank?

      You can call them at this phone number +1 518-452-3126. Or you can go to their website and fill in the request form online.
    • 3. How to Get a Loan at KeyBank?

      You can go to their website and fill in the request form online. If you are looking for payday loans, you can visit iPaydayLoans website for more details.
    • 5. What Can I Do if I Fail to Pay Off My Loan?

      You can talk to your lender if you are struggling with the monthly payments. Different lenders have different standards to deferred payment. Please always check the terms before signing the loan agreement.
    • 2. Where Is KeyBank? How Can I Get There?

      KeyBank is located at 1900 Central Ave, Albany, NY 12205, United States. You may simply check the map and find the most convenient way to access it.
    • 4. Is KeyBank an Agency or a Lender?

      KeyBank is a Bank. To make things easier, iPaydayLoans serves to get you connected with a wide range of reputed lenders over the internet. You can check out our platform to get a fast personal loan with no credit check.
    • 6. Does KeyBank Offer Loans for Bad Credit?

      Yes, but if you want to get approved for a bad credit loan, you can turn to our broker service! Just turn to our online service to get an online installment loan even with your low credit scores.