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KeyBank W Main St, Lebanon

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2.9
Closed
Tuesday9AM–5PM

+1 765-482-2900

https://www.key.com/locations/in/lebanon/BRCH01010944/127-w-main-st

127 W Main St, Lebanon, IN 46052, United States

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    KeyBank Reviews

    A

    Alejandro Cardona
    2

    I just needed change a couple weeks ago, a couple quarters but I made the mistake to stumble upon this bank right away you could tell the customers service is off and apparently needed an account with them, the only useful thing about key bank is the atm I recommend taking the time to cross the street and have you’re banking needs fulfilled by Huntington

    Response from the owner

    Hello Alejandro, thank you for your feedback. Feel free to email us at [email protected] and reference case #76699. We'd be happy to forward your concerns to the proper area for review and follow up with you. ^PR

    T

    Todd Brown
    1

    I recently transferred all of my business to Key Bank. Do not expect any follow up. Emails are consistently ignored, Calls are not returned and responses are via snail mail. This includes concerns with customer service etc. The Google Reviews seem very consistent with my experience. I have closed my account and moved on.

    t

    the late prepper
    1

    Last Monday went in to get my money problem fix one guy computer was not working one lady was on the phone with some friends and I believe the other women was a manager and she was being rude telling me she don't have time to help even though she was on her phone playing games or was on Facebook got told to leave and to come back when they're not busy next day went in to talk about my account and to add money into my account same manager was there she got rude with me told me I'm waisting her time about my account so I'm using another key bank to try and see if they're better then this place and both manager's are rude as well most employee's that work there are really great at there jobs and do there best to help customer's just the manager's are the ones being rude

    Response from the owner

    Hello -That's not the type of service we expect to hear about! I'll be happy to send your feedback to the proper management. Please don't hesitate to reach out if you need anything else. ^CS

    K

    Karen M
    5

    Very easy to work with. Friendly staff. New manager (Cameron) is great.

    Response from the owner

    Hello Karen, thank you very much for taking the time to let us know about your experience. We appreciate your business, and we are here to help if you ever need us. Have a greadt day!^CH

    D

    Davey Avenatti
    1

    Your customer service is disgusting. If I could give a 0 (which is what you have left of my money) I would. Maybe think about treating people and their money with respect. This is the first negative review I’ve given in my life. If I could cuss on here, I would. Terrible bank and horrible service from this bank.

    Response from the owner

    Hi Davey, This certainly isn't the type of review we like to see. I would like to find out more about what happened. If you would care to share, send an email to [email protected] including details along with your full name and phone #. ^LH

    E

    Elizabeth Troost
    1

    One of the worst experiences I have ever had with a bank, don't expect them to help you when you really have an issue, called again and again to try and get them to fix a hold on my rent payment, they kept giving excuses and caused the payment to be denied even though I had the funds available, causing me to have to pay extra fees with my apartment building even though it was the bank holding the payment. Just a bunch of liars and thieves, going to switch banks as soon as possible. If you value your money, stay away from Key Bank.

    Response from the owner

    Hi Elizabeth, what you described certainly sounds frustrating. If you'd like me to take a look at what happened, please send an email to [email protected]. Include your full name, phone number and some additional detail. Also, reference case #45353 ^LH

    K

    Kenzie Smith
    1

    Customer service is absolutely awful and can’t expect them to help when you have any issues. The number on the back of my card isn’t even the real number for the helpline. Once you do get a hold of the helpline they don’t help you and just say you have to go into the branch.

    Response from the owner

    Good Morning, we are sorry to hear about your difficulties. What type of account (not the account number) do you have with Key and what are you trying to do? Please email [email protected] and reference case# 59588. Thank you.^CH

    J

    Jessica Dunbar
    3

    Cold feel, people are just ok

    Response from the owner

    Hello Jessica: Thanks for taking the time to provide your feedback with us, we appreciate it and we appreciate you being our client. Have a wonderful day! ^KeyBank Customer Care

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    FAQs

    • 1. How Can I Contact KeyBank?

      You can call them at this phone number +1 765-482-2900. Or you can visit their website and fill out the loan form online.
    • 3. How to Get a Loan at KeyBank?

      You can visit their website and fill out the loan form online. If you are looking for payday cash loans, you can visit iPaydayLoans website for more details.
    • 5. What Should I Do if I Can Not Afford to Rapay My Loan?

      You can communicate with your lender if you are struggling with the monthly payments. Different lenders have different solutions to late payment. Please always check the terms before signing the loan agreement.
    • 2. Where Is KeyBank? How Can I Find It?

      KeyBank is located at 127 W Main St, Lebanon, IN 46052, United States. Just take a look at the map and find the most convenient way to access it.
    • 4. Is KeyBank an Agency or a Lender?

      KeyBank is a Bank. To make things easier, iPaydayLoans serves to get you connected with a wide range of reputed lenders over the internet. You can visit our website to get a fast personal loan with no credit check.
    • 6. Does KeyBank Offer Loans for Bad Credit?

      Yes, but if you want to boost your likelihood of securing a loan with bad credit, you can turn to our broker service! Just turn to our online service to get an online installment loan even with your low credit scores.