KeyBank Nw Market St, Seattle

My husband and I were warmly welcomed into Keybank's Ballard location last year and, through the process of opening a few accounts, it felt as though we were good friends being welcomed to a nice dinner party. In particular, Relationship Manager, Brian Jaynes, is the friendly, knowledgeable, go-above-and-beyond type of customer service rep that you only expect to find managing the concierge desk of a fine hotel or cruise ship. Brian, and his super helpful colleague, Joe, among others, continue to be invaluable assets in helping us manage our accounts and navigate banking, and we greatly appreciate the kindness and sincerity in answering all our questions and banking needs. Bravo to Ballard Keybank and their extremely customer-service-oriented team of nice people!

I like the fact it is close and the staff are very nice and are always very helpful

Banking here for 15+ years. LOVE that many of the staff has been there years. They make it feel like a neighborhood bank. Our personal and business accounts are here and we appreciate our relationship together with Key!

Very helpful and attentive bankers at this location. Coutesy and smiling faces every time I visit this branch. This is the kind of exemplary service keybank has been known for.

I switched to KeyBank from Wells Fargo, and opened my accounts in this branch. Never had an issue. Theyve always been friendly and beyond helpful with me. Everyone has unique banking experiences, but Ive also been with BoA and a couple banks in the past that are now gone like Wachovia, and honestly.... KeyBank has been my best experience ever.

Brian is horrible at his job, was not helpful and looking to steal money from people to cash a check from Key Bank. Run to another bank they are very rude and want you pay to get your own money from that bank. I will advise everyone i know to change banks. I also overheard they were over charging a person in line and that person, would have to come back and spend time to change things around so they would stop unfairly charging them.

Very friendly. Tried to get a boat loan with these folks. They never refused or accepted us, just flat out dropped the process all together. Submitted the paperwork and never heard back. Not sure what went wrong, was going great until it stopped going all together.

Absolutely, the best checking account I've ever had. It's free. They are professional, courteous and have hot coffee.