KeyBank Auburn
+1 315-253-9970
https://www.key.com/locations/ny/auburn/BRCH32900252/268-grant-ave
268 Grant Avenue aka, 4 Brookside Dr, Auburn, NY 13021, United States
KeyBank Reviews
C
Went in to get added to my husband’s account in April after having closed our previous joint account at Key Bank because it had been messed up for years and it had been locked because I had used the account out of town and couldn’t be unlocked. Gave all my ID to get added. Checked on the status about a month later and was told it hadn’t been done. Got a call 10 days ago from this branch that it would be completed the next day and then they would have a card sent overnight. Went today because I figured the card would be sent there since they were supposed to waive the overnight fee to find that the card was actually only sent out today and was not sent overnight so expect to wait 7-10 additional business days. We have had nothing but problems with Key Bank and are planning to close the account and go elsewhere. If you want a bank that knows what they’re doing, and doesn’t just hold your money hostage, this is not the bank for you.
Hi Caitlyn, Thanks for taking the time to get in touch with us. What you described isn't the type of service we strive to provide our clients and I can have this escalated to our Executive Offices, if you'd like, just send an email to [email protected] including your full name and phone #. Also, please include case #76131. Thanks. ^LH
W
Waited over 30 minutes to try and open an account with them. There were two available associates that could have helped at the time. Not sure why it took so long. I ended up leaving. I'll take my business elsewhere
Hi Willis, I'm sorry you had this experience with the branch. Thanks for letting us know, I'll forward this info to our Branch Experience team for review. ^LH
J
Very nice bank, friendly staff. They were even able to set up a foreign currency exchange for an upcoming trip without so much as batting an eye. Very happy!
C
Terrible, condescending service and horrible accounts. Get a better personal or business account elsewhere. It's sad when rude people are made the face of a bank.
Hi Sarah! That is not the type of experience that we strive for here at KeyBank. Can you send an email to [email protected] with details on the situation, and we can look into it for you. Thank you! ^KeyBank Customer Care
B
Now that I’ve checked with my lawyer & was intimidated to take this review down by James Keller I wanted to give an update! This review was written 5 months ago but I wanted to give an update because since James Keller has become aware of this review he has pressured & threatened the cops on me to delete it. —Terrible experience with this banker James Keller. Very disgusted with the morals of this investment banker. We befriended James & trusted him just for James to be a homewrecker & cheat on his significant other with mine at the time. Our family withdrew our money & we’ll never trust an establishment that employs people like this. I would be cautious when it comes to banking or investing here! If proof is needed for this statement I would be happy to provide it. I no longer wish to be intimidated or contacted by you.
R
No minimum to open a savings account and fast service. Great for a bank and not a credit union. Highly recommend if your not the credit union type.
Ryan, thank you for the 5 star Branch experience feedback! Use the red key. ^JL
m
Great branch. Always has excellent, friendly and helpful service. Welcoming environment with plenty of parking as well. I enjoy doing business here
Thank you for the compliment! That is what we like to hear. Have a great day!^CH
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FAQs
1. How to Get in Touch Wtth KeyBank?
You can give them a ring by this phone number +1 315-253-9970. Or you can search for their website and submit your loan request online.3. How to Get a Loan at KeyBank?
You can search for their website and submit your loan request online. If you are looking for payday loans, you can turn to our website for more details.5. What Happens if I Can Not Afford to Rapay My Loan?
You can talk to your lender if you are likely to fall behind on the monthly payments. Different lenders have different solutions to payment respite. Please always read carefully before signing the loan agreement.
2. What Is the Address Of KeyBank? How Can I Get There?
KeyBank is located at 268 Grant Avenue aka, 4 Brookside Dr, Auburn, NY 13021, United States. You may refer to the map and locate the easiest way to access it.4. Is KeyBank an Agency or a Lender?
KeyBank is a Bank. To make things easier, iPaydayLoans allows you to access more than 100+ lenders over the internet. You can check out our platform to secure a personal loan online with no credit check.6. Does KeyBank Offer Loans for People With Bad Credit?
Yes, but if you want to higher your chances of getting a bad credit loan, we can help you out! Just turn to our online service to get an installment loan even with your low credit scores.