Jovia Financial Credit Union Merrick Rd, Rockville Centre
+1 516-561-0030
https://www.jovia.org/
556 Merrick Rd, Rockville Centre, NY 11570, United States
Jovia Financial Credit Union Reviews
B
The customer care and service has decreased dramatically since NEFCU changed to JOVIA. They operate with a big bank perspective and little concern how they may be able to assist the people who have held accounts with them for 20 years.
Hi, Brianne. Someone from our Member Care team reached out to you directly, but wasn't able to reach you. Please email us at [email protected] so that we can help resolve this issue. Your feedback is valued, as it helps us identify areas where our services can be improved. Thank you!
L
If I could give them a zero I would. I have had to deal with them several times and they are rude, incompetent, and the least helpful bank I have ever dealt with. I can’t wait to be done with this bank. They can’t get out of their own way.
Hi Lisa. We are truly sorry for the less than positive member experience you have had with us. Please send us an email at [email protected] so we can connect you with someone from our member care team to discuss your experience further. Your feedback is valued and helps us identify areas where service can be improved. Thank you and we look forward to speaking with you.
y
It's a great bank; I'm a member
Hi Yasmin. We're so happy to have you as a member! Thank you for your positive review and for being a part of the Jovia family. 💚
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So hands down Tina and Paul are Phenomenal at their jobs!!! Quick, concise and efficient in all aspects. Had a loan recently secured in 15 minutes...how's THAT for service!!!! I also miss Libby!!! Now retired but astounding gentility and personability every time we interacted! This is a place where "EVERYBODY KNOWS YOUR NAME"!!!! I should have opened an account sooner but grateful that I finally did with these lovely people. Go NEFCU of ROCKVILLE CENTRE!!!!!! GIVE TINA AND PAUL A PROMOTION AND A RAISE!!!!!!! TRULY DESERVED!!!!
e
The staff is outstanding. Extremely helpful with my banking needs. Bravo!
E
Went in to open up a business account waited a half an hour to then be told I had to make an appointment otherwise I couldn’t be seen… I am currently a member there and now I will be opening up a business account at another bank… I have never experienced such poor customer service before.
Hi Erica. We sincerely apologize for the less than positive member experience you've had with us. Someone from our Member Care team tried contacting you, but was unable to reach you. Please let us know the best way to get in touch with you so that we can discuss your experience further and help resolve this issue. Thank you!
D
Very disappointed! Called Jovia at Rockville center before coming to check if the coin machine is working, was informed that it does, but upon arriving I was met with disappointment because it didn’t and no one knew anything about me calling ahead of time. You like to use my money but do not value my time, not professional.
Hi Dorota, we’re sorry to hear this. We have confirmed that the coin machine at the Rockville Center location is still down, but will be repaired soon. Please feel free to email us at [email protected] or call Member Care directly for an update: (516) 561-0030. Thank you for your patience.
d
Debit card machine isn’t working. Wish someone would’ve call me and let me know before I travel all the way there. Been without a card since Wednesday and now i have to miss work again to try and get another card.... time to switch banks
Hi Dondrea, we’re sorry to hear about your experience. We want to help! Please give us a call so we can help get you a new card: (516) 561-0030. Thank you for your patience.
B
Every staff member at this branch are awesome!! Paul, Joe, Celeste and everyone else (too many to name) always have the customers amongst their top priority. THANK YOU Rockville Centre NEFCU.
K
Tina Santos is a great NEFCU representative. Very warm and friendly and made the transactions with NEFCU really smooth. Kept me well informed at all stages.
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FAQs
1. How to Get in Touch Wtth Jovia Financial Credit Union?
You can make them a phone call through this phone number +1 516-561-0030. Or you can enter their official website and fill in the request form online.3. How to Get a Loan at Jovia Financial Credit Union?
You can enter their official website and fill in the request form online. If you are looking for payday loans, you can come to our website for more details.5. What to Do if I Can Not Afford to Rapay My Loan?
Kindly communicate with your lender if you are struggling with the monthly payments. Different lenders have different solutions to late payment. It is of great importance to check carefully before signing the loan agreement.
2. What Is the Address Of Jovia Financial Credit Union? How Can I Access?
Jovia Financial Credit Union is located at 556 Merrick Rd, Rockville Centre, NY 11570, United States. You may refer to the map and find the best way to access it.4. Is Jovia Financial Credit Union an Agency or a Lender?
Jovia Financial Credit Union is a Bank. To make things easier, iPaydayLoans allows you to access more than 100+ lenders over the internet. You can turn to our site to secure a personal loan online with no credit check.6. Does Jovia Financial Credit Union Offer Loans for Bad Credit?
Yes, but if you want to get approved for a bad credit loan, you can turn to our broker service! Just turn to our online service to get an installment loan even with your low credit scores.