John S. Pavlovsky, Jr., CPA Crosswicks St, Bordentown

This office was a dissatisfaction to me! I did my taxes with them last year and I won’t go back there after such a negative experience. I made the initial appointment with John the accountant per my friend recommendations. I went there and instead of meeting John I meet a girl who was an assistant and not certified she seemed in training. No one told me that but I decided to gave the girl a chance. We did not match I could not follow anything she was saying and she did not sound too confident and was looking things up. So I asked if I can meet with accountant-John as was supposed to. That year many things were new and different for me I had some changes so I wanted to make sure I understand things and that was done right. I specifically asked her if I had to pay extra for that and she said no because I paid already the fee. So after waiting another week for an appointment to meet with John he came out very grumpy and said I have to sign the papers and pay $50 in addition to $125 that I paid because I requested him. He was very rude and no personality whatsoever. I did not get to go over the taxes everything was printed as it was when I left. I felt uncomfortable and could not not say much because i was a little shaken of how careless he was. If I knew that maybe I would’ve not proceeded further with the taxes. The whole thing was upsetting from setting me up with a different person without making it clear to raising the price last minute. I won’t be rich with $50 and neither will you. You may have some reputation as a senior accountant but the unfairness and negativity that i got from your office does not make you a good professional.

I’ve been a customer for over 15 years. This year, I updated my banking account information and informed the accountants about this change. I gave my new information to their accountants’ multiple times – twice over the phone, via email and also uploaded a screenshot to their online portal. Later, I received an update from the IRS stating that my refund could not be processed electronically, so I checked my tax return on their online portal and saw that my BANK NAME had been changed, but not the account numbers. I called the office and received multiple excuses on how it may have slipped through the cracks. Although I have already paid for the 2019 tax preparation services, the services were not complete. It is unfortunate to entrust someone to complete a job with accuracy, and instead it being done haphazardly. After all these years, I won’t be coming back here for tax preparation.

Great Price!!!! Amazing service and very informative, even printed out help sheets for me for next year. Diffently going back next year!

Great service at reasonable price. Very knowledgeable. Highly recommended

I'm all for helping local businesses especially now during a pandemic. My uncle has done his business here probably longer than I've been alive and so when I turned 18 I started doing my taxes here. I've never had any issues whether John or others at the office have done my taxes until this year. I usually get charged between $50-85 this year full well seeing I am now unemployed I get charged $150 for just dropping my info off, not even a full appointment and I just cannot respect that. I will be looking elsewhere.

I have worked with varies accountants in the past but John is by far the best. He takes care of my personal and business accounting needs and I am always more than satisfied. I cannot recommend his firm enough.

Staff is very easy to work with and knowledgeable, Highly recommended!!

Very professional and provide good service