John Keifer at Guaranteed Rate (NMLS #1036393) Kaʻahumanu St, Pearl City

Another incredible experience with John Keifer & his team at Guaranteed Rate! John & Mel Stutes helped us tremendously with the purchase of our new home in 2020 in the midst of a hectic transition from the mainland to Oahu. When the rates went down this year, we unhesitantly reached out to John for advice on refinance options. It is always a pleasure talking with John because he truly cares for the needs of his clients and most of all what is best for his clients. The clear milestones of the entire process helped us understand where we were in each phase of refinancing. Uploading and Signing documents were easy, and securely done. Every communication between John & his team was prompt and detailed. John kept us in loop via email or phone call every step of the way reassuring everything was going well. We celebrated the speedy closing of the loan in just a month, huge thanks to John & his team. His service is simply superb - he absolutely makes you feel that you're in great hands, and YOU ARE!!!!!