Investors Bank Outwater Ln, Garfield

Sometimes you get a good service and sometimes horrible. Systems are not updated daily, so there's a glitch in the system. All your transactions are always pending for a week not updated daily like other bank and that's how they gets you with a overdraft fee even if you had enough money for your transaction that you made but due to system glitch your account sometimes will show negative balance. And top of that to get your money back it takes week. Bank manager needs to be more courteous and helpful.

Awful customer service. The bank manager is determined to make each transaction as frustrating as possible and the rest of the staff, though helpful, just struggle along. Don't know how this bank keeps their customers, when there are so many other, helpful options just a mile away. Avoid at all cost

Very good service.. Always ready to help..Transactions are easy !!!

Terrible service. Opened a personal and business account. Provided all the required documentation and had the branch manager make two site inspections to my office and warehouse. Three weeks after opening the account, without reason they froze the accounts and terminated the relationship. Second rate service from a second rate bank. Don’t waste your time with this bank.

Investors Bank falsified information to get church account. After transfer to them they claim their policy changed with balance amount. They cannot be trusted.. ...