IH Mississippi Valley Credit Union 11th St, Dewitt
+1 563-659-9900
https://www.ihmvcu.org/
1703 11th St, DeWitt, IA 52741, United States
IH Mississippi Valley Credit Union Reviews
l
Don't ever get a loan from this place, they have the worst customer service, I don't even think they deserve one star. Been to two branches trying to figure out the auto loan and can't even talk to a banker. Our money is green, but they ignore anyone who isn't white.trea
Louis, we sent a reply on the other review you left, but want to address it here too. We're sorry for the issues you've had regarding your loan and getting assistance. We'd like to investigate this further for you. If you care to share more details, please give us a call at 309.793.6200 or send us a secure chat at IHMVCU.org. Thank you.
A
Misleading/Confusing auto loan closures: BEWARE: if you finance an auto loan through them, they don't actually do the financing, they use a 3rd party for that. The issue is, once the loan is closed and you are done paying it, that 3rd party loan will CONTINUE to take payments until you personally tell them to stop. I would think a reputable company would have enough common sense to 'call off the dogs' on their 3rd party financier, but it turns out that they would just end up putting all that money from the closed loan into a savings account with them instead. Long story short, the SECOND you close out a loan with them, make sure to delete ALL recurring transactions associated with it, or you will just end up with a savings account at IH that you didn't want or ask for.
Andrew, thank you for bringing this to our attention. We would love to have one of our team members reach out so we can discuss what happened and help improve this process in the future. Can you please give us a call or send us your phone number via chat at the link below? Thanks! https://chat.ihmvcu.org/SightMaxAgentInterface/PreChatSurvey.aspx?accountId=1&siteId=1&queueId=2
M
The staff has always been more than helpful and will do the best they can for you. They go above and beyond as much as possible. Keep up the great work.
H
Everyone there is so nice and helpful. I can honestly say that I have never had a bad experience there.
D
I can't understand the negative feedback, In my experience pure professionalism, friendly, and right to the point service. and competitive rates.
M
Called to set up my loan payment and the lady I spoke with was the rudest customer service I have ever experienced. I was asking simple, valid, questions to understand everything and was talked to like I was an idiot and an inconvenience. I will be switching my loan to my main bank as soon as I can.
Madison, I am so sorry to hear that. We never want any of our members to feel this way. We appreciate you reaching out and will be sure to pass this along. Thanks!!
C
Absolute worst customer service i have ever witnessed. You could honestly waste 2 hours of your day on hold and listening to computers talk rather than 1 of them pick up a phone and help you out. And they have put me through a complete night mare with my loan.. I highly recommend any other place in the world than going through this place.. Had a lady that worked in the loan department swear at me after i was on hold for 45 mins.. This place is a joke, no other place can be worse than this one... The 1 star is to much for them..0 star
J
I’ve always had excellent customer service here. Always have been treated professionally and courteously.
M
The rudest service i have ever gotten. Bye bye ihm everything I have is coming your way dupaco.
T
Great, friendly customer service. Pleasant and always helpful!
Thanks for the awesome review Tiffany!
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FAQs
1. What Is the Contact Information of IH Mississippi Valley Credit Union?
You can call IH Mississippi Valley Credit Union via +1 563-659-9900. You can fill in our easy-to-use online form to get instant loan quotes as well.3. How Can I Request A Loan At IH Mississippi Valley Credit Union?
You can fill in our easy-to-use online form on their website. If you need further assistance, you can always visit our online loan platform and see what's available for you to get payday advance loans.5. What Will Happen If I Failed To Repay My Loan?
Please contact your lender if you have trouble repaying your loans. Your lender may change your repayment due dates for you to cope with your current repayment ability. If you default on your title loans online, you may lose the possession of your vehicle.
2. Where Can I Find IH Mississippi Valley Credit Union?
IH Mississippi Valley Credit Union is located at 1703 11th St, DeWitt, IA 52741, United States. You will find their address easily on the map and pay them a visit right now.4. Is IH Mississippi Valley Credit Union An Agency Or A Lender?
IH Mississippi Valley Credit Union is a Credit union that accepts all kinds of loan requests. You can check our website to get various loan services including installment loans online. In addition, iPaydayLoans, as an online loan marketplace, can connect you with our panel of partner lenders to get dependable loan services.6. Can I Get Bad Credit Loans from IH Mississippi Valley Credit Union?
Yes, it is possible to apply for loans without perfect credit score such as personal loans online from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also check our website to get instant loan offers with bad to no credit.