Hyundai Inland Empire Redlands Blvd, Loma Linda

I received some of the best customer service from Bailey and Saul. They were awesome to deal with, not pushy and very patient. I can't give them enough praise. Even the Sales Manager Reza was super cool. They take care of their customers! If you're I'm the market for a vehicle, you NEED to check them out!

Amazing car buying experience! I was skeptical during this time of car shortages. I started with the website and answering chat questions. Next I received a text from Jessica Herrera in sales, she was so informative and answered every question and sent me pictures of my car of interest. Scheduled a test drive with Jessica and this became the quickest car buying experience I have ever seen! The dealership gives the best deal from the get go. Lowest cost dealership from Hyundai!! Ask for Jessica and you will have a new car!!

Amazing customer service and great deals!. Lawrence is amazing, he kindly showed us the vehicle we were interested in and took his time to show us the details of the car, let us test drive a couple of them, and get us a great deal in the car that we liked. No pressure and no non-sense add ons that other dealers try to over charge. Greatly recommended for all of you who are looking for the best deals with outstanding customer service.

Hyundai Inland Empire definitely made a great impression on me over the years I've purchased several cars I truly don't like the pressure car sale associate put on a buyer when they are shopping for cars. I can honestly say their entire staffs were friendly, honest and genuinely care and want to earn your business so they answer all your questions and make you feel at ease without the pressure and let you make the decision to make the purchase. I worked with Pat and Reza with a lease on a vehicle when I decided to buyout the lease to a purchase Jessica took great care of me during that process. I highly recommend this dealership to anyone looking to purchase a vehicle without any pressure.

Highly recommend looking for Jessica if your coming to this Dealer. She literally found a car that was perfect for me. No other dealer was able to accommodate my needs. They said “I was asking to much” but she found the perfect car that had everything I wanted. She was honest and helpful! Thank you Jessica

I had been wanting a 2022 Hyundai Elantra and the staff kept up with me to make sure I got what I wanted and Reza was a pleasure to work with! I would recommend going through IE Hyundai to anyone interested in buying a car!

My experiences thus far with Hyundai Inland Empire have been exceptional . Reza and Bailey in the sales area were extremely helpful and professional when I purchased my 2022 Palisade in December 2021. They made my experience stress-free and were respectful of our needs and time. Nick in the service department was friendly and professional when we took our 2017 Hyundai Sonata in recently for five safety recalls. He was courteous and helpful.

Just purchased a 2021 Hyundai from this dealer. I was very pleased on how quickly things went and how transparent there was. Never felt like they were being deceptive at any point. Jackie & Reza were the team that Helped me get the deal done. Highly recommended.

We first went down to Hyundai in Hemet we had an appointment and when we get down there they tell us they don’t have any cars for us to look at. So we drove out to Redlands and immediately were greeted with kindness and courtesy and professionalism. Howard was our salesman Jackie was our finance manager and Reza was the office manager who was very helpful all three were made to experience enjoyable and we all know Bonnie new car usually is not enjoyable. So thank you hon Day crew for one hour wonderful experience and we really enjoy our new Santa Cruz we’ve already recommended your facility to others

The first time I dealt with these people was for a Recall on a 2017 Santa Fe Sport, to install a computer program to help prevent bearing damage. When I arrived to sign in the Service person took my name them presented me with over $300 in recommended service for a car that not had been seen by a technician. I of course declined and quite frankly had my oil changes etc. done elsewhere. I recently received a notice of another recall, on the Anti Lock Brake system. I decided reluctantly to call these people again. I called on June 21 and a 'Service Concierge' told me the earliest the could do the recall service was July 11. Looking at my calendar I told her that I was coming to Redlands for doctors appointments and could not wait for the car that day. I asked if they had a shuttle service which she said they no longer did BUT she was certain that they would provide me with a loaner. She went on to tell me that I would hear from the Service Manager who would work this out. I did receive text reminders about the appointment but no call. So I called again last week and spoke with a man in Service who told me that he would remind the Service Manager to call me. That didn't happen. But since I had to be in Redlands for my other appointments I showed up this morning and....wait for it....was told that they knew nothing about a loaner and in fact didn't have any. I wouldn't recommend this Dealer to anyone and if ever my car happened to break down in front of their shop I would call AAA for a tow to another dealer.

Just leased my 4th Santa Fe from IE Hyundai. Lawrence was amazing as usual, did the whole deal via text and online application so when I arrived it took under 2 hrs to sign docs and get keys (unheard of!!) I've been working with these guys since 2014 and have never been disappointed. Thanks Lawrence and team! You are my Hyundai guys for life!

It was a bit of a drive but i was really happy we came here to purchase our car. Dwight our sales person was so kind and upfront. He didn’t try any gimmicks or annoying upsells. He held the car for me and waited while i drove over. He was thorough and helpful with all my questions and just made me feel taken care of overall. Would gladly recommend him to my friends and family.

My wife recently brought a GB70 from here and with the help of Bailey and Sales Manager Reza things went super easy. They have been super easy to get in contact with and seeing that all of her questions were answered. Best service I have ever had at a dealership.

Jessica Herrera made purchasing my Hyundai Tucson SEL Hybrid a very respectful, comfortable and even enjoyable experience. This is the tenth car I’ve ever purchased in life, with 1987 Hyundai Excel being my first new car purchase. Since then I’ve owned several makes and models of various automakers including, Mercedes and Acura. I felt my needs of what I wanted in a car purchase were acknowledged. Jessica went above and beyond to seek out the exact car I wanted as well as a very good back up alternative when the car I wanted had been previously sold. However the previous buyers couldn’t get available financing so I bought the car. It is the exact model, color and features I sought for at 4 other Hyundai dealerships at more than $6000 markup! IE Hyundai had the same car priced far less with more features at in my price range. I will absolutely recommend IE Hyundai to all my friends and family. Thank you!

The best Hyundai dealership in the Inland Empire hands down. First off lets shout out Razi,Sal,Lawrence and Chris. Razi genuinely puts the customers interests first and made sure my needs were met. Sal is the most honest finance guy and put the customer first. Lawrence explained the technology in my car so throughly and was so kind. This is how car buying should be. My whole analysis of the experience could take up pages but in short this place was text book grade A customer service. The whole car buying process today was straight forward and honest. I can validate all of these great reviews. I am the happiest customer and I will be purchasing a second car from them. If you are reading this please come by and check them out, you will not regret it I promise. Customer service here is 10/10.

Get EVERYTHING in writing at the start. They will bait and switch every chance they get. Will say they are lowering the price and then won't. Once we negotiated a price, they sent me a financial statement that had the final price after rebates that we had specifically discussed NOT being included in the price; that those would come off the negotiated price. Don't trust them, don't use them. There are plenty of dealers that are transparent in their pricing. Hyundai IE is not one of them.

Very straightforward in answering questions. Very friendly and seeking to ensure we got the car we'd be happy with. When the decision was made it was complete efficiency to get through all the paperwork and get us out of their with the car. Much thanks!

I inquired about a 2022 Santa Cruz on Tuesday. I initially spoke with Bailey who connected me with Reza to work through the numbers. I live in Irvine which is about 55 miles away, so getting there was a challenge after work. After negotiating on the price, completing a credit application I was told by Reza that he would hold the car until Friday if I could make it out there around noon. I asked for the day off and communicated that to him. It's Thursday night and I get a text message that the car is sold. After negotiating the price, having my credit run, being told that the car would be placed on hold, and taking the day off, I'm informed that the car is sold and there was nothing he could do. Unethical business practice. Do yourself a favor and take your business elsewhere. Ironically the car is still listed on their website.

Dwight was very helpful and knowledgeable. I appreciated his help during the process of finding my new car. The staff was also very friendly. Excellent customer service!

The dealership, the people and the cars are all incredible. Reza Latifian and his crew made my used car buying experience quick, seamless and easy. Up front pricing and no surprises like the other dealerships.

Inept ,rude and dismissive service Department. Chris and Nick make sure you know just how un important you are . Customer service is non existent here. Was told my new 2022 electric Hyundai Kona could be there for 3 weeks to 6 months( defective battery) . After insisting on a loaner car, I was told they could not come pick me up to get the car because they were too busy. Finally after I get the loaner vehicle... the very next day I got pulled over because of expired tags and no current registration. The sales staff assured me that I would be well taken care of if I purchased my Kona with them. They could not have been more wrong.

I want to personally thank Howard Chen for being such an awesome help and a great sales associate! He was informative, helpful, patient and had a fun sense of humor. I never once felt pushed or pressured during the whole process. I got a fabulous deal on a 2019 Santa Fe, the vehicle was immaculate, certified, had low mileage and was $2,000 to $3000 less than everywhere else I looked, and I'd been shopping around for several months. I also want to thank the General Sales Manager Tony Stissi for taking the time to make sure I was well taken care of and to answer any questions I had and also Reza Latifian for getting the deal done! Excellent experience, I HIGHLY recommend this dealership!!!

Jessica provided excellent customer service. She went above and beyond. I would highly recommend her to anyone. Thank you so much Jessica.

All the staff agents are amazing, they were able to get the car I wanted, spent time educating me about the lease process and helping me set up the vehicle. In addition, they were able to negotiate down to a budget friendly deal. As anxious as I was (a lone female walking into a dealership) the whole thing went a lot better than I expected. 😁

Bought my new commuter car from Hyundai in the IE. Jackie was great, professional, and very helpful in my car buying process. Everyone else I met along the way was also supper helpful and friendly. Would highly recommend for anyone who is interested in car buying for Hyundai ! Thanks!

A huge thank you to Bailey Ramos. We are loving our car we purchased from you. Thank you Sales Manager Reza for the hospitality. Great dealership no pressure.

Jessica was wonderful in helping me get through this experience. She listened to my concerns and patiently explained all the details in driving and owning a new car. Several times she offered me water or coffee as a choice of beverage. She was so well prepared before I came to the office. She came out to greet and welcome me. I would highly recommend her to anyone who wanted to buy a car at this dealership. All the others who served me were outstanding as well. Thank you for a great experience!! I am loving my new car!!

I purchased an Ioniq 5 EV from Hyundai IE in Loma Linda and I couldn't be happier. I was helped by Dwight and Reza as well as Michael and they were the utmost professionals. I really was impressed by the "no pressure" attitude and the willing to spend the time to answer all by questions without feeling committed to buy anything. Once I decided to make the purchase everything went smoothly and quickly. I was in and out very quick to my surprise! I would recommend this dealership without hesitation to anyone.

I was excited to find a different Hyundai dealership to have my car serviced at that would be fair and not overcharged for repairs not needed like a former place I was going to . This place was easy to get to and home on a bus! They fixed car for less than initial estimate and was pleased.

We had a fantastic experience leasing our G80 premier with this dealership. Reza and Howard were so invested, professional and engaging. Even though we were walk in customers, this team made us feel like VIPs. The deal was right on point, the car is amazing, and the service top notch. We highly recommend this dealership and team. Thank you for making this transaction a wonderful one!

This is my 2nd car this year I bought from them . Dwight and Reza where very good at making me feel comfortable . I had only had the car 4 months and it was too small . I ended up getting enough for the first car to pay it off and purchase a new 2022 Santa Fev Sel . Dwight made sure I drove it on the street and highway so I knew I wanted the car and would not be back in trying to turn it back in lol. I told me I need to have patience . Reza is a character he kept me laughing and gave me a good deal. Love this place .

I was in the market for a 2022 Ioniq 5 Limited AWD. We searched and called many places but no one had the limited in stock. Our alternative was the SEL AWD. I reached out to Hyundai Inland Empire for a stock check. "Howard Chen" gave me an excellent summary of the different trims over the phone. I had already done a lot of research so I knew what I wanted. I went in the same day to purchased the SEL AWD trim. Howard is very knowledgeable about this vehicle and answered all of my questions. The sales manager "Reza Latifian" was very attentive to my budget and treated me with the up most respect. If you or anyone you know is looking to get into a new Hyundai go see these guys at Hyundai Inland Empire they will take care of you.

Sal and Lawrence literally moved mountains to get me the best deal on a GV70 they worked out all details over the phone and Lawrence drove 2 hours to deliver the vehicle to us , super happy with the purchase and the level of service from the two of them

I am rating this experience though I have purchased here before. The only improvement would be if they had enough people in Finance. It just takes way too long to be seen for signing papers. This is why they earn 4 stars instead of five. This was an impulse buy on a car I had thought about for awhile - hard to find model. The right car. A good price needed no haggling (used car). Easy to see and test drive. And NO funny games trying to add to price at closing like an “alarm” or something in fine print - appreciated the straight forward pricing. Oh ya- they were genuine and nice - it does matter.

I've purchased quite a few cars from here and Lawrence and his team has never failed to surprise me! I highly recommend anyone looking for a new or used car to check them out and let them earn your business. It'll be worth the time, especially with Lawrence. He's a really great guy 😁

Jessica and Reza were extremely helpful and patient in assisting us thru the purchase process. Truly appreciate their efforts.

Jessica was the best sales woman I’ve ever had she rocks she deserves a raise everybody needs to have a Jessica

Very pleasant experience, Saul is knowledgeable and very helpful. Reza and Saul are so kind and helpful, Thank You.

When my old car broke down a few weeks ago I knew it was time to bite the bullet and buy a new one. I’ve had my eye on the Elantra for some time now so we put out some feelers and ended up getting in contact with Art and negotiating a great price via email before we even came into the lot. We test drove the car and really ended up liking it. I came in pre-approved with a good interest rate, and they still managed to beat it. Nobody pushed us for any extras and it was the easiest car buying experience of my life. They even let us take a picture with a giant bow 😜. Plus I love my new Elantra, it’s a great little car with tons of features for the price. I would highly recommend this place - their service was top notch.

Jessica is the very best car salesperson I have ever purchased a car from. She is extremely professional, knowledgable, friendly and polite. I was never pressured and felt like a family member was helping me and looking out for me. She is a valuable asset to the Hyundai corporation! Thank you Jessica for making my car buying experience a breeze!

Bad attitude. People are Helpless . Very aggressive talking. No kindness. I bought a new 2021 hyundai Palisade and it is 2nd time I go there cause the oil levels were low. They would not change it

Worst customer service!! I made an appointment about a week just to get a spot to do my 7.5K oil change via phone and all confirmed. The day I arrived, the service desk always busy with their cell phone, said I do not have any appointment and need to be back in a week or more and or can finish in few days. This is my only vehicle and what's the point of doing appt??!! there is no sorry or if they can do it and pick up eod. I also paid extra extended service for my car. Worst service!!

I had a good eperience with Hyundai Inland Empire since 2013 and got my new car yesterday with the help of JESSICA HERRERA. She is very helpful and listened to all my concerns and helped me understand everything. She made it possible with the financial situation I have. She answers me quickly whenever I call her and have questions.

Dwight and Reza were amazing. The process of getting my car was smooth and effortless. They went above and beyond to help me out and get me the best deal. I highly recommend! I love my new car.

I was treated with Respect and Courtesy throughout my morning there. My salesperson was awesome and clearly explained all my questions. I would highly recommend others to Hyundai Inland Empire, anytime. God bless those at Hyundai IE for their teamwork. 😎👍🇺🇸

I bought a previous car from this dealership. Returned to but my second one. I completed everything online so I didn’t have to wait to long at the dealership. They did no try to over sell me stuff or pressured me to buy. Did not have mark ups! Friendly staff

Jessica approached me with a beautiful smile and positive attitude. She was polite and very courtesy. Knowledgeable and no pressure. She was honest and to the point. She made everything simple and delightful. Reza also assisted and very helpful

Sales representative Saul was patient and friendly, even picked me up from my house 13 miles away to the dealership to buy my car.

My family and I had a great experience buying a car from here. Dwight and Reza were incredibly nice and professional, especially since we bought a used car. The next time I'm in the market for a new car this place is at the top of my list and I definitely recommend it to others. And again, thank you Dwight and Reza for a great experience.

I had a good experience working with Reza at this dealership. He gave me a great deal on a sweet car.

Bought my car in June from Reza and Saul. It was an easy and simple experience from my standpoint. They also added a couple of packages for a lower cost to enhance my experience. Will highly recommend.

Jackie and Rena were awesome! They were completely transparent with us about our Hyundai Venue, the pricing, the safety, even payment plans for our daughter. We appreciate everything they did for us! Will recommend Hyundai always!

I had an awesome experience this week at Hyundai IE. After emailing Hyundai IE about an Ioniq I was interested in, General Sales Manager Tony called me back directly. He offered me a fantastic deal and we negotiated everything over the phone so it was all set when I came in. Jackie helped me out when I came in for my appointment, went through all the features on the car, was super friendly and informative about the entire process. There was no attempt at re-negotiating in person since Tony and I had already worked out a deal before I came in. Reza helped handle my trade-in, and he was also super welcoming and friendly. I did the paperwork with Sal, it was straightforward and quick, with no attempts to add anything on I wasn't aware of. Jackie gave me her number and has been in contact to make sure everything with the vehicle has been good since I left and if I had any questions that came up after I drove it a bit. The entire process from start to finish was enjoyable, comfortable, and honest. After having terrible and somewhat traumatic experiences at other dealerships and past purchases, it was a relief to leave feeling like I got a great deal and they were good people that took me seriously. Have already been recommending Hyundai IE to friends.

Jessica at Hyundai IE was absolutely fantastic! It was the easiest car transaction I’ve ever had and it was all because of Jessica. She was very responsive, helpful, and pleasant to deal with. I’m definitely coming back to Jessica in the future and will recommend get to my family and friends for sure!

As a new car buyer I would happily recommend anyone looking for a new Hyundai to work with Jessica. She was knowledgeable, helpful, consistent and but never pushy. She is a true professional. Reza the sales manager was also able to work with me to come to an agreement. He was able to help me understand how to get in a great car as easily as possible. Overall I recommend Inland Empire Hyundai as a premier place to purchase a car.

great service. they were able to get us exactly what we wanted. fast! Raza and billey thank you .

My car's engine broke down on the highway nearby and my car was towed here. Matthew was absolutely incredible from the moment I showed up until I picked up my car. This was the friendliest, most seamless and efficient service I have ever had (especially regarding my car). I live an hour from where they are located but I will certainly be back. My car required a new engine; Matthew checked my car in within 10 minutes, submitted everything that was required to get approval from my extended warranty, ordered the new engine, installed and ready for pick up within a week or so. He also kept me updated with regular calls throughout the process. I couldn't ask for anything more. Super helpful and amazing service! Thank you Matthew and to your team!

If you're looking for a new car or even a reliable used car that will get you where you need to go. Then I recommend you stop by Hyundai Inland Empire. Their sales team is awesome and If you want to laugh and crack a few jokes while purchasing a car then I recommend you ask for Jessica Herrera.

From the phone call with Jessica to the end of the purchase process with Jessica & Reza was absolutely amazing. Pleasant and very comfortable, no pushing or h and selling. Great overall experience. 7th

We HAD A GREAT EXPERIENCE BUYING our new 2022 Tucson from Rena and Jackie. They were patient and answered our questions. They were also willing to work with us and give us a great deal on our trade in. Great customer service!! REZA AND JACKIE BOTH GAVE US THE BEST CAR SHOPPING SERVICES. WE LOVE OUR TUCSON. THANK YOU REZA AND JACKIE.

Went there just to look at model and test drive before purchasing a vehicle for mom. We went in late but Reza and Dwight stayed until we could get a good deal on what we wanted. Overall a good purchasing experience.

We shopped around for a while for a new car but kept getting the typical runaround. Luckily we decided to call Inland Empire Hyundai. We were first connected with Jessica who immediately got us pictures of the car we were interested in and called us back within a few minutes with the price we were looking for. There was no hidden prices when we arrived to the location. We were also greeted by the sales manager Reza who made us feel like family. A+ service all the way around!! I’ve bought a lot of cars in my life but this was by FAR my best experience ever!!! Thanks IE Hyundai!!!

This is the second time that I’ve purchased a car from inland empire Hyundai in Loma Linda… The sales person -Jessica Herrera, Did a fabulous job of helping me and guiding me through the whole process. She was very personable and highly professional… As well she did a fabulous job of helping me and guiding me through the whole process. She was very personable and highly professional… she was also very efficient… There is quite a process that you have to go through and she made it as enjoyable as possible… And as painless as possible… My last car which was a Hyundai ELANTRA I had for 200,000 miles and loved that car and I’m looking forward to many, many more miles in my brand new Sonata... I am a two-time highly satisfied customer!

We love Reza. Reza help me and my son to drive home with our dream car.

Really disappointed in the service I received from Lawrence. He was pushy and not very polite. I wouldn’t recommend coming here.

Just got our first car here at Hyundai in Loma Linda. So grateful to have had Bailey and Reza helping us out. They were amazing, so kind, patient and very helpful. Would definitely recommend looking out for them when coming in. Thank you guys again!!!

Reza is amazing! He and his team gave us excellent customer service. Not only did we get a great deal on a Hyundai but also they made us feel like VIPs and gave us a great experience. You can’t beat this dealership! Please ask for REZA and RAZI.THANK YOU REZA

My wife & I walked into Hyundai Inland Empire with no appointment. Jessica Herrera greeted us warmly and I knew immediately she would be a wonderful, friendly saleswoman and definitely not someone I would call "a shark" (you know, the kind that care more about making THEIR sale than meeting YOUR needs). With lots of research under my belt, I "knew" I wanted a 2021 Sonata SEL Plus. My wife thought maybe an SUV was better for her. Jessica stressed that she wanted us to get whatever vehicle was right for our needs. She was so patient as my wife test drove a Tucson and then a Sonata SEL Hybrid. Since the Hybrid had nearly everything the SEL Plus has, AND it's a hybrid, we got the hybrid (so much for what I "knew" I wanted) and I cannot be happier (especially with gas prices rising). Jessica also knew the car's features inside and out. She explained everything to us and made sure we had the MyHyundai Bluelink app properly set up on our iPhones. What a cool app! She also brought us to the Parts and Service departments (it was late and they were closed) so we'd know where to go for our maintenance. She was just great to work with. We also worked with Reza Latifian, who is Jessica's Sales Manager. What a great guy! I like to joke around and so does he. His joke delivery reminds me of Rodney Dangerfield (for those of you old enough to remember him). Reza worked out the details of the price proposal with us and there were no surprise extras. We paid exactly what the proposal showed. Like Jessica, he stressed that he wanted to be sure we are happy with our purchase and the entire sales process. We were, and we are! As we were getting ready to leave, I got a crazy idea and the next thing I knew, my wife and I were talking to Jessica and Reza about leasing a 2021 Elantra for 3 years. Everything went faster this time and I got to spend more time with my two favorite sales people, Jessica and Reza. The Sonata and Elantra will replace 3 Saturns that are all over 20 years old with 230k+ miles. Hard to say goodbye to my workhorse Saturns, but all good things must come to an end sometime. Bottom line: Jessica and Reza are really good people. They absolutely put your needs first because that's the kind of people they are. No pressure to get extras you don't need or to put you in a vehicle that is not what is right for you. I highly recommend that you look for Jessica and Reza at Hyundai Inland Empire if you are in the market for a new Hyundai.

We love REZA. We just bought our third Santa Fe from reza and we are very happy. Thank you REZA

Nothing short of amazing. And when I say that, I mean it. I was starting the process of looking for another car, and I will say, it is a rough go during these times. It's bad enough to have to go car shopping, but everything is "in transit" or has a crazy "market adjustment." The car shortage is a real thing. Although that is the case, there is not shortage of customer service at this location. Last Sunday, I contacted the dealership regarding a used Sonata Hybrid. I luckily came into contact with Jessica Herrera, and let me tell you, she is the reason I left the dealership with a car. Right after talking to her on the phone, she took time out of her busy schedule to take pictures and personally send them to me. She made sure I was comfortable with the purchase and knew a lot about the cars I test drove. She is an amazing saleswoman who truly cares. But I still wasn't fully sure about the purchase until Reza came into the picture and helped me get the terms I was looking for. I loved the back and forth and he was truthful. Loved his humor and personality. They are an awesome duo and got me an amazing deal on a used car, truly unbeatable. This is the only dealership I went to, and I am glad I didn't go anywhere else.

“JESSICA HERRERA” - I honestly cannot say enough to describe what an amazing experience I had. When I arrived to the dealership I was greeted by Jessica Herrera. She asked us our budget and began to show us from there. Jessica was so patient, and so detailed. This was the first dealership I went to, and I did find a car I fell in love with at Hyundai… When I told Jessica I wanted to keep looking, she was very understanding and kind… Her customer service was SOOOOOO amazing and left us with high expectations that everywhere we went, it did not meet our expectations that Jessica had left. We returned the same day to purchase the car…. Seriously, thankful for Jessica being so down to earth, kind and patient. She made the process so fast and smooth and she made sure we always has either water or coffee ☕️. Thank you so much !!!!!💛

Great options for nice, equiped, and luxurious vehicles. Thank you Reza Latifian (Sales Manager) and Jaqueline Pat (Internet Sales and Leasing) for the outstanding customer service! We had our children with us and they were taken care of too. It was a hot Saturday afternoon and we were provided plenty of water and stayed hydrated/cool inside the building. Reza and Jaqueline took good care of us. They patiently waited for us to decide on our purchase options and worked well with us. Reza had the answers to our questions and Jaqueline kept us updated all throughout the purchasing process.

Excited that they had the IONIQ 5 available. Went on a test drive with salesperson Michael Jacobs. Car is great. Michael and team were easy to deal with and excited to have a new ride. Ask for Michael!

This is the second time I have purchased a vehicle from this dealership. I have to say it was such an easy and pleasant experience. Mr. Chen my sales representative was very friendly and professional and I can’t speak enough about his knowledge and can do attitude. He represents Hyundai in a spectacular fashion and I will direct any sales opportunities his way with confidence. I myself will comeback to Rusnak for my next vehicle purchase. This is my fifth Hyundai. A great product. My Thanks

Wow, what a great place to dump a bunch of dough. Bailey is brilliant and for sure the one to see. The owner will Crack you up. We love our new/used Santa Fe. Fell in love with Hyundai with our last car which we traded in for the one we bought here. We also got asking for our trade in. So happy we chose this dealer. They are giving car dealers a good name. I'll go back without a doubt. Thanks Baily. Great job. You deserve the best.

Bought my car here and the people were incredible. One of the quicker and more pleasant experiences I've had buying a car.

Fantastic service. I just purchased a 2022 ioniq 5 from this dealership and Jessica with the help of Reza were absolutely wonderful to deal with. Jessica is the concierge and she absolutely went out of her way to make sure I had an easy and seamless buying experience. They made the process of buying a car easy and fast. If your in the market for a car I recommend them without hesitation. Thank you

This is my second Hyundai and by far my best experience. Howard Chen was extremely knowledgeable & walked me through the set up to my new Iconiq 5. Again, was a great experience that I would highly recommend to anyone shopping for a vehicle. I only wish a Limited version was readily available.

My mom bought her very first car, a certified Hyundai Sonata. The crew was very help. Bailey was amazing and helpful and helped relieve my mom's anxiety. Reza was the manager and walked us through the process and helped her get the best interest rate. She is a very happy camper.

I recently purchased a car from this dealership and the experience was awesome. Jessica, Reza, and Sal were great team who made my buying experience a pleasure. they were friendly, helpful, and genuinely wanted me to be happy walking away from our deal, and i was! I definitely recommend this dealership if your looking for a new or used car.

Bailey is the one you want to go to! She is well mannered and not pushy, if you want a good Hyundai today, talk to her. She will have you leaving the lot feeling happy and confident in your new Hyundai. Or get classy and ask her about a Genesis. No matter what, she can help find the car that’s right for you.

Issues with my Santa Cruz. Engine light malfunction. Had sensor replaced after 6+ weeks waiting. Engine light came back on 2nd time. Mechanic bled the cooling system. Stated there was an air bubble. 3 days waiting for vehicle. Now happening for the 3rd time. Working with Service Manager, Kris, who seems concerned and is willing to accommodate me in every way, but repeated issues is not the answer. Frustrating to say the least. Now I'm considering other options to deal with my issues. Do hope a happy outcome will come out of all of this.

It was a great experience making a deal with my special friends Reza and Jacqueline. Thank you for making this dream come true. Thank you Howard for treating me like a Queen, whenever you want to buy a car I recommend you to ask for Howard he is a very respectful gentleman and he answers all questions and he’s very helpful. Thank you again Hyundai team.

Our sales person Lawrence is the best!! This is our third car from IE Hyundai and we would recommend Lawrence and this dealership any day to anyone!

Jessica was super helpful and very responsive. She was able to answer all our questions very quickly and informative since this was our first EV purchase. Highly recommend. Would come back.

Highly recommend coming to Hyundai of Loma Linda. The staff are very friendly and ready to help you find your next new or used vehicle. I have been very happy with the two vehicles I have purchased from Hyundai of Loma Linda. Thank you to the best Sales Manager Reza Latifian for helping us find the best fit car for my family.

I came here because my car battery died in my 2022 Santa Fe, and I had the worst customer service experience with the service team. I was walking around looking to find the service area, and saw a gentleman walking toward the service bay-- who looked dead at me and kept walking. I find the service area (which is empty) so I walk to the sales area. I ask the gentleman there for assistance as the service area is empty. He tells me that someone should be there...I let him know that there's not. He then says they're in another room...I let him know once again, that there is not. He walks me out to the service area and it's empty, and he goes to get someone to help--which is the individual who walked away the first time. After a very cavalier greeting, which included "what's up" (super professional)... I attempted to try to explain what was going on with my car, and I took video of what happen to it and he refused to look at it continually telling me that I needed to bring my car in. My car is new and has a warranty, so it's not like I was looking to get a free diagnosis via video--I already know that I need to bring it in...I just wanted them to get a feel of what happened to it, take the time to listen to me. Instead, I received a very rushed, uncaring vibe. This was my first experience at a Hyundai dealership after switching from BMW and this place definitely missed the mark. However, I didn't look at the service department reviews prior to coming. If I had, I would've just avoided coming to begin with--because it seems like a recurring theme. I'm glad I didn't waste time bringing my vehicle here. Needless to say, I got my car taken to Fontana Hyundai, who provided exceptional customer service from start to finish. They took the time to listen and see what had been going on, and got me on my way the same day. I was also able to get my 7.5k maintenance taken care of at the same time. The facility was much nicer with a dedicated service pavillion and service advisors who were eager to help. I will be taking my car there for any future service needs, as this place does not seem to have high standards for customer service at all.

This has been the worst Hyundai dealer experience ever. Nobody treated Genesis customer like this; 1. The special service coupon was not much valid 2. The service manager - Matt - did not call me back to my voicemail and was rude to me 3. could not confirm the repair price until the last minute. So disappointed.. I would never work with this dealer again.

Be careful if you want to buy a car here. They checked my credit 5 times without my permission. This is clearly illegal. This place says they sell it cheaper than other modern dealerships, but that's not the case. Never trust, check the price well before you buy

I would have given this Hyundai a better review but upon asking the service department some questions about a Hyundai tucson the representative was extremely rude and tried dodging questions about some vehicle maintenance I could have done. When I went to ask for his name he refused to tell me and hung up. I don't know about sales but the service department was by the worst experience I have ever had at any dealership.

i had a 12:00 appt. I got a call at 4:00 that my car was ready, when i got there to get my car it took about 20 min. to get someone to help me to pay my bill and get my keys do to the fact they were short handed. I was told by the service department that even though i had a 12:00 appt. i was move to the bottom of the list because the people that waited in there lobby come first, if i knew that i would have waited there insist of going to lunch.

I will never do business again with Hyundai! I bought a Tucson as a fit for FunFoto Booth equipment & had issues from the get go. My car shakes whenever in slow traffic & in drive thru! Taken car to dealership SEVERAL times. They replaced dual clutch as its a 'common' issue for this vehicle. Car STILL shakes. Now 3 lights go out at SAME time, thinking it's a fuse issue. I take vehicle to dealership for the 'shake' again, a recall AND to check about possible fuse issue. No transportation provided, no call with update on car, no call informing of work being done nor approval & no phone call car is ready. I am billed $177 for them to change light bulbs! I could've done that!!!! I needed them to check if its a fuse issue! AND they say the shake is 'NORMAL' for my car!!! How is it ok for it to be normal?!?!? Oh... AND additional $70 in Lyft fees because when I asked if they provide transportation their reply was 'nope'. It's not the $254 to have light bulbs replaced, its the principal, its the customer service, and paying over $17k for a vehicle that is the 'norm' to shake 🤯🤬😤 Pending outcome from corporate office 😠 Don't buy Hyundai Tucson! Don't do business at IE Hyundai... #dontbuyhyundai #dontbuyhyundaitucson #HyundaiTucson #hyundaiofescondido #IEHYUNDAI #hyundaicustomer #dualclutch #hyundaisuck #hyundaicomplaint #unhappycustomer #horriblecustomerservice

Reza Latifian helped us out immensely and gave us a very good deal on the Hyundai Sonata. Great experience over all!

This review is long overdue -- I purchased my brand new 2020 Hyundai Venue from Reza and Miguel back in September and I'm loving my car. The only thing I love just as much is the awesome deal I got on it. This dealership is unrivaled because: #1 they beat any offer by at least $500 and #2 because of the attentiveness of staff like Reza and Miguel. I was pretty set on communicating by email instead of phone and not coming into the dealership in person during Covid until the final signing, and they were pretty respectful of that with no pressure to talk by phone or come in, unlike the salesmen from other dealerships. We emailed back and forth for as long as I needed and they answered all my questions patiently and to my satisfaction. Plain and simple, they could offer the best price that no other dealership could beat, and trust me I did my research and got quotes from practically every Hyundai dealership in Southern California. My advice is to get the best quote you can, then bring your best quote here and end your search with a purchase at this dealership. That's how I got the best deal. And if you work with Reza and Miguel, you'll also get to experience their awesome customer service and attention. I highly recommend this dealership and I would definitely buy my next car here from Reza and Miguel again.

Jessica was amazing. We were looking for a Sante Fe, and she found the perfect car! Her attention to detail is amazing, and she is very personable. This was our first time visiting this dealership, and we will truly do business with them again because of her service.

I had just started thinking about a Hybrid car and my experiences with Jessica was outstanding. She knew everything about the car that I was interested in and helped me through the whole process while making me feel so welcome and important. I diffidently would recommend Jessica as someone to ask for with there next purchase.

Mr. Howard Chen is the coolest car salesman. He made the deal so easy for me to apply for my financing & get into the car. Reza the sales manager made the whole package come together in just a minute's time on the phone, with a final price with gap insurance & upgraded bumper to bumper warranty! All-in-all, the best car buying experience. They made it so easy for us, that we got financing approved and the "out-the-door" price in about 30 minutes total. The car was delivered to our home the next day, and now we have a new car we can afford with America's best warranty.

Jessica Herrera was the most competent salesperson we have encountered. She knew the electronics of the car without a hitch and had us set up with Genesis apps, car purchase and questions answered in no time. She is highly recommended. Only gave her 5 stars because 6 wasn't an option! Another name for Alexa is Jessica Herrera!

The customer service is out standing! I was greeted by Reza and my sales person was Dwight. I can't say enough how great my experience was. They found the perfect SUV for me! I bought my Palisade, and what a great SUV it is!! I highly recommend this dealership above all!! I looked at other dealerships and manufactures, and none compared to Hyundai Inland Empire! And the Palisade is amazing!!

Amazing Dealership and Experience !!! Reza L (manager) and Miguel (salesperson) were truly awesome. Took their time to show us the different vehicles that fit our requirements and were very knowledgeble and very professional. Reza would check in on us from time to time to make sure that we’re being taken care of. Great buying process; Highly recommend this dealership if you’re looking for a new/used Hyundai. We got a great deal on a 2020 Tucson even before the calendar turned. On top of rebates they also discounted the car a bit to make it even more of an AWESOME DEAL . Thank you guys!

Howard our sells rep was very knowledgeable about the Ioniq 5 and no stress with him. Reza the Sales Manager was understanding of our needs and worked with us to make it work yfor both parties. I would highly recommend this dealership and we love our Ioniq 5!

Jessica H. and other staff were very friendly and knowledgeable about the car I bought.

Howard was great, everyone was helpful and knowing about the cars. They didn't make me feel pressured or pounce on me. I didn't have a car and they brought the car to me.

Reza made it really easy to purchase a brand new car and the entire buying process was really simple and nice. Highly recommend this dealership.

We had a great experience! No pressure at all and walked out with a great deal! And love our New Santa Fe! Thank you so much Sam Ayala for getting us in and out fast! My wife loves her Mother’s Day gift!!

Everything went great, Razi went above and beyond to help us purchase our dream car. Thank you for all your help.

We purchased our car from Hyundai Inland Empire. I called to schedule an appointment for my car to be serviced and the person who answered the phone was very nice and knowledgeable. I asked her several questions and she was able to answer them. They s ent me a text to remind me of my appointment. I arrived to my appointment and the receptionist was very nice asked if were staying or dropping off the car. We dropped off ran some errands and they called us to tell us the car was ready. We arrive and we checked out in less than 10 minutes. I would recommend you take your car there and purchase a car from there as well. Amazing service.

I was helped and dealt a beautiful car for my family by the wonderful Jessica Herrera. She didn't only assure me that I'd be leaving with a vehicle, but I was also assured it'd be the vehicle of my choice and the one that best fits my family's needs. As of 06/05/21 I have the car. I recommend this dealership and specifically Jessica. Thank you guys so much!!

I recently purchased a car from here and Lawrence helped me thru the entire process. It was less than an hour from the time I walked in the dealership to the time I drove out my new ride. They did not force me to purchase extended warranties! Lawrence was a nice and fun guy and his boss as well! If I ever need to purchase another car or my family/friends ask for a recommendation, I won’t hesitate even a second to recommend this dealership.

The salesman who helped me was awesome. He was a big help and made my purchase and time well worth it there. The floor manager I did like his style of bargain pricing but I didn't like how he hustled me by not lying but more misleading. I didn't know Gap insurance was included on leases but he told me " you take this deal and this much down Ill throw Gap insurance in for free. " That's my fault for not knowing but you'd hope these days there'd be some honest people, since customer service is key.

Disappointed. My husband came for an oil change and had a horrible experience. Took 2 hrs, only one car ahead of him in line. They told him his car would be ready after a wash, he waited another hour before seeing that his car was parked in front of the dealership the entire time, but no one communicated to him that it was finished. During this waiting period, three customers came and left with their cars. He got his paperwork which states the complimentary multi-point inspection as dealerships usually do... however when he got into his car he saw that the multi-point inspection paperwork wasn't filled out. I don't think we will be returning.

Had the best sales person "Lawrence" help me with my Sonata that I bought. He was not pushy and helped me with all my questions and concerns regarding the car. I drove off with the car and have been happy since. I will definitely be back!

Bailey was very professional and got us into the car we had been searching for. She stayed with us during the entire process and it was a pleasure working with the manager Reza as well. 🙌🏻

Bailey and Reza were so great to work with. I came in to test drive a used car they had gotten in. Bailey had so much information about the Certified Car Program, and was very helpful in starting the buying process. She introduced me to Reza who took over the negotiation and he was fantastic. He explained the process, really took into consideration my situation and what I needed out of the deal, and ended up giving me a great deal along with making the process quick and easy. I can't thank them enough, and I would highly recommend going to this dealer when looking for a new or used vehicle. They are quality!

Michael was very helpful and professional. Respected what we asked for and made the process very smooth. Will definitely be back in the future.

My wife and I came into Hyundai Inland Empire and met with Reza on a purchase of my new Sante Fe. He was very courteous and professional and did a great job getting me my deal. Jackie assisted me on all of the features of my new car and explained everything very well and these two made our visit go very smooth and didn’t wait long at all. I am very satisfied and giving these guys 5 stars. Thanks again!!

Great service and great sales department. Mr Howard Chen was extremely helpful on the purchase of my 2020 palisade as well as mr reza latifian

Awesome people! Had a great experience getting my first car from here! 😊😊 Moe is an awesome sales man and I’m glad that I got the best price possible for my first car.

Amanda was fantastic in helping us purchase the Elantra GT this past Saturday. Absolutely no pressure and she was very informative on explaining the features of the car. I hadn't purchased a new car in nearly 30 years and was not expecting such a smooth transaction. We love our new Elantra GT. Keep up the great work Amanda! UPDATE - 06/28/2022 Excellent! Jessica was very informative and super enthusiastic. My wife and I was amazed at her technological knowledge of our new Tuscon (which can be very confusing with all the features and such). She set up our cell phones, the Bluelink App and all the other technical stuff. This was our 2nd vehicle purchased at IE Hyundai and we will continue to purchase our future vehicles there.

This dealership will give you a 5 star experience!! I was handled with respect integrity and accountability throughout my car buying experience. My sales rep was Riza and he was very polite and professional and explained the entire step-by-step process to me. Reza the sales mngr. was very welcoming polite and professional. I was impressed with the way they listened to me and worked to get me a veichle and payment that fit my lifestyle. I would strongly suggest that if you are in the market for a Hyundai to stop by and give these guys a few minutes of your time I do not think you will be disappointed. 5 stars all the way keep up the good teamwork guys!

Very helpful dealership explained everything thoroughly. Specifically Jessica really was there through the whole process in helping me purchase my first car. You can tell she loves her job by how enthusiastically she explained everything to me. I would highly recommend coming here if you’re looking for a car.

Got my first car here for an amazing deal, I am still driving it today! The people were so nice and considerate, it made the whole experience that much better.

We love the service we got from REZA SALESMANAGER.Reza made sure our genesis was spotless and very clean.you want to get a GREAT SERVICE AND PRICE SEE REZA.

After searching for several days on multiple websites I found my new Hyundai Tucson PHEV at IE Hyundai. They were the only dealer with any PHEVs for 200 miles around. Luckily they had the color and interior I wanted. However with the shortage of inventory I paid more than I wanted but got the car I was looking for. Howard C. and Reza L. were informative and very friendly. So far I'm very happy with the Tucson.

Really enjoyed my experience getting a 2022 Elantra from Hyundai Inland Empire. Reza and Bailey were amazing to work with. They will take care of you, go see them sometime!!!

Showing up to Hyundai Inland Empire, I was treated amazingly from the start. Was able to talk to Jaqueline about what car was best suited for me. I believe his name was Rezo, was amazing as well and was able to work with me in order to get the car I wanted. Definitely recommend coming to Hyundai Inland Empire, The customer service is unlike any other.

I do not like being negative but I want to be helpful to consumers -Schedule maintenance at Pep Boys (way better experience) I called Hyundai for a simple oil change, waited on hold for too long, they took my information and we got disconnected nobody called me back. I called them back WAITED again and got someone new. They did not have any of my information and she told me the person working with me was not allowed to call customers back. So I had to repeat all my information a second time. Only to find out they are booked for an entire month. Why did they waste so much of my time when they didn’t even have an appointment available. Good customer service would be to let me know the availability before taking all my information and wasting my time. FOR EXAMPLE on Pep boys online service you can see availability before inputing all your information.

My purchase here was the greatest experience I have ever had while purchasing a car! Our lease was up on our car and we needed a new car as soon as possible. Reza Latifian and Jessica Herrera were extremely kind and helpful! They took time out of their busy day to accommodate me while I was at work. Any question I had for them during my busy day at work was answered within minutes via text or call. I got off work and got there and the car I wanted was already out in the front waiting for me to test drive. We sat down for max 5 minutes and the car was mine! Not to mention the amazing deal they gave me. They really went above and beyond to make sure I had a great experience. I would 100% recommend this dealer to anyone worried about getting cheated. These people will take care of you! You’re definitely in good hands. Ask for Reza!!! He’s is the manager there and he’ll get you taken care of :)

I have bought three cars from this place. I always feel respected and no high pressure sales have gone on with me. My sales person this time was very patient and helpful. Larry A. Smith

Our experience with Jessica was top notch! She was attentive without being pushy, very accommodating and knowledgeable about the Elantra and its features. My son left with a huge smile on his face! Thank you Jessica! We'll be back when it's time to upgrade my daughter's car!

It was a amazing experience! They answered all my question, services my car and helped me buy out my lease with absolutely no hassle. They are all so very professional. Thank you for another great experience with Hyundai. Denise Horton

My wife and I had an excellent experience at this dealership. Jessica was very accommodating and friendly. My wife was particularly pleased with Jessica's service since we had had a bad experience here some years back, and she was leery of coming to this location. Jessica went out of her way to make my wife feel comfortable and made sure my wife understood all aspects of the new vehicle we purchased. Reza, the manager, was also very attentive and polite, checking in on us occasionally to see if we were comfortable or needed something. Great service.

I had the most wonderful experience at the Redlands Hyundai dealership this last Sunday. Jackie and Reza really took care of me and made me feel so comfortable and welcomed. I originally was just going to look at Hyundai because I thought I was set on another car at a competing dealership, but they gave me the best deal and it was impossible to pass up. I’m so Incredible happy I decided to come here because I left with everything I wanted for my next car at an unbeatably price. I strongly recommend to anyone that is in the market to buy or lease a car to come give them a visit and ask for them by name, you won’t regret it.

Reza, Howard, and Sal were honestly amazing! Hardworking and honest with the process and helped if you needed to know anything. They were a huge help and will definitely go again. Happy to say that I am now apart of the Hyundai Family thanks to their hard work and honesty!

I recently purchased a car at IE Hyundai the customer service was Excellent! Jackie Murillo was very Friendly, helpful and knowledgeable. She was able assist me in obtaining the best deal possible. Highly recommend her as a salesman. would definitely buy from her again.

Just got our first new car from Hyundai in Loma Linda. Had a really good experience thanks to Reza and Bailey. They were very helpful! Highly recommend going here to find your new car.

I have always had great service here. The staff is exceptional. Matt always takes good care of me. When he is not available, the rest of the staff does just as well. Best place for care of your Hyundai