Hyundai City of Bay Ridge 4th Ave, Brooklyn

So grateful for the efficient services at Hyundai City of Bay Ridge! I searched all over NYC and NJ for dealerships that not only had the car I was looking for, but for a sales team that would be transparent with me throughout the whole process. This was my first time purchasing a car, so it was important to me that I worked with a competent team but also caring enough to answer all of my questions from beginning to end with compassion. The team at Bay Ridge was very accommodating to meeting my timeline for picking up the vehicle, and made the process very simple for me. I couldn't be happier with my decision, and I would choose to work with Moe if I had to do this process all over again. Special shout out to Uncle Moe, Uncle Ray, and Adam.

Just purchased a Sonic Blue Kona N here and the process was very smooth. The pricing was transparent and fair. The staff, particularly Moe (Nephew) and the finance manager Nick, were very helpful. I put down a deposit on a particular color of the Kona N a couple weeks ago and Moe kept me up to date the whole way until delivery. It was delivered ahead of schedule too which was nice and by the time I came in to settle the purchase the car was prepped, gassed up and ready to go. Nick helped me get a fair price and settled the paperwork quickly. Making a big purchase like a car can have you second guessing yourself at times but Moe was great at making you feel like you made the right decision and I'm very happy with mine. A nice surprise for me was that they provided me with actual NY plates rather than temp tags. That was a nice bonus. This dealership is definitely work checking out and I went to a quite a few over the course of the last few weeks. Glad I ended up here. Cheers!

If you're looking to lease or finance a car from Hyundai, this is the place to go to. I came here with a friend few months back when he leased his car, customer service was above and beyond!!! Out of all the dealership I went to this is by far THE BEST! Which is also why I was willing to travel from Queens to here to lease my car. Mo (nephew) is the person to look for. Unlike other sales reps from other dealership, he gave me my options, answers all my questions and did not pressure me into signing anything. Scott the sales manager was also very helpful and knowledgeable...he answered all the questions and concern I had. The finance manager was also super nice!!! The entire process went by smoothly. Even after leaving the dealership, Mo had text me the next day to follow up on how everything is with my new car. The whole team was superior!!! Thank you all for making this experience a great one!!!!

I want to be as transparent as possible for this review for everyone. With looking to lease in a post pandemic era, it’s not easy and everything is at a all time high. After narrowing down what I was looking for car wise, finding the price was the most important aspect next. After about a good 4-6 weeks of consistently shopping around I found bay ridge Hyundai to be the best bang for the buck and terms of quality and transparency. The reason being: I walked in there and was greeted by Moe. Moe didn’t try any peer pressure tactics or typical salesman games. I looked around and he said he was available for questions. Once I put my guard down and started asking more questions about the vehicles, I found him to be very knowledgeable, and transparent on prices and what I should be looking for instead of what I thought I needed. Overall, a great experience with Moe and his uncle Moe who works in finance who worked out the prices I was looking for. I highly recommend coming in and asking for MOE and uncle Moe in finance, the overall feeling gives a family vibe when you walk in and comfort when dealing with these right people.

Excellent experience with my salesmen Moe Nephew he was very hospitable accommodating and professional. He never made us feel rushed was non-aggressive with his approach and it was truly a excellent experience. He did his best to make sure I had the best option for what I was willing to pay. I felt very comfortable in Bay Ridge Hyundai and it's because of Moe Nephews service. I would recommend this dealership and Moe Nephews service to anyone. Extremely impressed and very happy with my new car. Thank you

My dad just leased a Tucson, and we had the pleasure of being guided by the manager Nick Lagrippo. He was super helpful and made our experience so easy. We walked in with no appointment and walked out with a brand new car. Highly recommend!!

Very nice cars and extremely helpful people. All the paperwork was easy and they provided all the help they could. Shoutout to Butch who helped me get familiar with my new car. He explained everything clearly and made everything easy to understand. He was a great help and definitely did all he could to make sure my experience was satisfactory. Overall, this is great dealership with amazing people.

Great experience! The entire staff was very helpful and knowledgeable making my trade-in and purchase a seamless experience. Patrick Tarlao is a real professional and honest guy. Mo guided me through the entire finance procedure and took the time time to answer all of my questions thoroughly and with patience. Ray made sure that everything went smoothly. I highly recommend Hyundai City of Bay Ridge!

I walked into Hyundai City of Bay Ridge, not expecting to purchase a car. I was helped by Moe (Nephew) he was very knowledgeable, helpful and professional. He was Transparent, Efficient and Respectful throughout the whole process, and so was Moe (Uncle) and Scott. I ended up leaving the dealership with a 2022 Kona Limited without even expecting to! The dealership is very amazing and they always remember staying in touch with their customers. Alyssa and Moe (Nephew) stayed in touch, making sure everything was fine with me and the car.

The best dealership ever! The vibe here is so different then other places everyone is always willing to help especially Ray (Manager) he made sure I made the best decision ever purchasing a car. Nick the Salesmen did a Great job Also. Everyone check them out you won’t regret it, Nothing but Transparency efficiency and Respect here just like they Say.

Very nice cars and extremely helpful people. All the paperwork was easy and they provided all the help they could. Shoutout to Butch who helped me get familiar with my new car. He explained everything clearly and made everything easy to understand. He was a great help and definitely did all he could to make sure my experience was satisfactory. Overall, this is great dealership with amazing people.

Fantastic experience. Everyone from sales to finance did a great job making sure the process of getting my new vehicle was swift and flawless. Very professional, knowledgeable and patient with any questions i might have had. Big shout out to Jabari who had me up and running in my new Tucson in no time. Highly recommended!

PLEASE READ! I have nothing but incredible things to say about this dealership. My car was totaled due to an accident of another, and this dealership did but nothing but great things to help me through the process of getting a new vehicle. Ray who’s the Manager, has been SO HELPFUL and super respectful throughout the entire process. He made sure all my questions were answered and he got me into the vehicle I really wanted. The vehicle I got was even better then the totaled one, and, FOR A GREAT PRICE! His team members Danny and Rohan have been SUPER KIND and informative throughout the entire process and made sure I was happy and satisfied with the entire purchase of the new vehicle. Ray (Manager) made sure to have his entire team help me every step of the way, and got the process done super easy and conveniently. I never had such a pleasant experience with car buying, and Ray and his team made my traumatic experience such a pleasurable one. I was treated and greeted like family by the Owner of Hyundai City with the outmost courtesy and respect. DON’T LOOK ANY FURTHER! GO TO THIS DEALERSHIP! YOU WONT BE DISAPPOINTED. A+++++++++++++++ - Customer forever.

I walked into Hyundai City of Bay Ridge, not expecting to purchase a car. I was helped by Moe (Nephew) he was very knowledgeable, helpful and professional. He was Transparent, Efficient and Respectful throughout the whole process, and so was Moe (Uncle) and Scott. I ended up leaving the dealership with a 2022 Kona Limited without even expecting to! The dealership is very amazing and they always remember staying in touch with their customers. Alyssa and Moe (Nephew) stayed in touch, making sure everything was fine with me and the car.

Not bad customer service however, just like every other dealership they try to nickle and dime you. Don't come here if you do not have time to shop around. Nobody can tell you the exact numbers they are calculating your monthly payment from. You can't get a straight answer regarding how they make their calculations. I believe they simply have a number in mind and aim for it until they get it. They will blame Covid or the Micro Chip shortage for the increase in price however if you look at the sticker price and crunch the number you are going to pay for 1/2 the car if you plan to lease and they want you to put around 4-6 thousand dollars down. No working class individual can afford a nice car these days. I went to queens and got a Limited Sonata for a reasonable price.

I have to say this dealership is very Transparent, Efficient and Respectful. Moe (Nephew) and the rest of the staff were amazing! I purchased a Tucson XRT and it was the most easiest experience ever. The car was even delivered to my house by my salesman Moe (Nephew). Highly recommend Hyundai City of Bay Ridge to anyone looking for a car!

I had a great experience with Moe - he was extremely informative and sensitive to all our preferences, needs and questions while we were trying to select the right car. He continues to follow up with me to make sure I understand how to operate all the bells and whistles of the car, and I appreciate that service and attention to detail. I would definitely recommend Moe, he did a fantastic job.

Had a wonderful experience getting my new car from Hyundai City of Bay Ridge. Even just talking over the phone to Ray, the manager, Mo (aka Nephew) made me feel comfortable enough to drive 45 miles from New Jersey although the same car was available at dealers closer. Rohan, the Finance Manager, was thorough and informative. Mo made sure to follow up the next couple of days to make sure everything was OK and to see if I had any questions. They did not mark up the price over MSRP like many other dealerships are doing nowadays. I recommend them very highly!!

So happy with the service at Hyundai Bay Ridge! Moe aka nephew was extremely helpful and kind. The attention and care they showed me was next to none. I would recommend this place to my closest friends and family. If you're looking for a new car ask for Moe!

Jabari’s assistance was nothing short of excellent. The moment I walked into the door and spoke with him, I knew I might be back (and sure I was!). After dealing with sleazy salesmen at other dealerships, it felt refreshing to work with someone who doesn’t play games and simply gets the job done in landing you the best deal. Scott and Rohan were a pleasure to work with as well. If I were to get another car, Hyundai Bayridge will be my first choice.

Not bad customer service however, just like every other dealership they try to nickle and dime you. Don't come here if you do not have time to shop around. Nobody can tell you the exact numbers they are calculating your monthly payment from. You can't get a straight answer regarding how they make their calculations. I believe they simply have a number in mind and aim for it until they get it. They will blame Covid or the Micro Chip shortage for the increase in price however if you look at the sticker price and crunch the number you are going to pay for 1/2 the car if you plan to lease and they want you to put around 4-6 thousand dollars down. No working class individual can afford a nice car these days. I went to queens and got a Limited Sonata for a reasonable price.

I had left a deposit on an Ioniq 5 Limited and it was delivered to my house on Wednesday! Everything was done over the phone and it was an easy transaction. My salesman Moe (Nephew) and Rohan were very transparent, efficient and respectful of my time and money. I highly recommend anyone who's looking for a car to go to Hyundai City of Bay Ridge. Great experience!

Moe Nephew was a pleasure to work with. He set up my lease on a new Tucson over the phone and brought the car and paperwork to our home the same day. Then he patiently set up our phone connections and walked us through the many features. He called today to make sure everything is okay. I would be happy to work with him again for our next lease and highly recommend him.

I recently leased a 2022 Ioniq 5 and my sales associate was Rory Henriquez. Rory was both friendly and professional. He was able to answer all my questions about trading in my previous car and did his best to obtain the highest trade in value to help offset my costs. He’s also been very responsive to any questions I’ve had so far. Overall, I give Rory’s service and professionalism the highest rating and recommend him and the entire Hyundai Bay Ridge team to anyone looking for a new Hyundai.

Moe(nephew) from sales was a great person to deal with. Straightforward and forthcoming. There were a couple of hassles along the way, but still overall a great experience and would highly recommend. They accidentally kept the Ioniq 5 charging cord and Moe went out of his way and delivered it to my door. This car is amazing, just as the service was. If you are in the market for an Ioniq 5, he is the specialist. Tell him I sent you.

Not happy with the customer service provided. Recently I purchased Ioniq5 from them and they made us wait for 6 hours to get everything ready. Even though we had an appointment, we almost travelled 3 hours from Upstate still no consideration. Also they did not completely charged the vehicle, even though I asked them many times they gave us with 50% charge at 8 PM, with my 2 year old kid in winter first time using an electric vehicle it was a total mess and we paid the price for their mistake. Finally I forgot my garage door opener in my old car , we requested to them to mail it and they don't pick my calls and overall I'm not satisfied as a customer.

Very nice staff! My sales person Jabari is the best! smoothest car sales transaction i've ever had. No hidden fees, staff was very courteous. My sales person Jabari went above and beyond in getting me the best deal and explained everything to me clearly. Their mantra is Transparency, Efficiency and respect and i feel like they check all those boxes without a doubt.

We bought a 2022 Veloster from Hundai of Bay Ridge. Let me leave the awesomeness of Veloster N aside, ya'll probably know it's already at the top of the class for hot hatches, instead just let me discuss Hundai of Bay Ridge as a business. Given all the shortages in supply in the US right now, I have to call Moe out and say he was on the spot with all communications over email, voice and text. And man I must have been one of the most needly clients they've seen in a long time. The day it finally did come in, I drove it home that night. Moe helped us prepare entirely in advance, it was a totally painless experience. Everything was up front and above board on our deal. I don't particular like the automotive dealer industry. Maybe I even think we should be able to order our cars online and not have to deal with dealers at all, no markups, any of that, and maybe we'll be there in ten years. But, after having gone through the process Hyundai of Bay Ridge, it wasn't that bad. It was definitely not the same experience I've had with other dealers through my life. And the good part of going through this with them is I have no doubt these guys are going to take care of my car for the next many years. Now that I know everybody at that shop, I'm glad it's that management team and guys like Moe taking care of us here in Bay Ridge. As a client, I can tell reputation is everything to them, and that makes it a good and trustworthy business here in Bay Ridge. And of course Hyundai and their warranties are the best in the business, at least this year of 2022.

The salesperson that took care of me was Jabari, he was very polite and very patient when it came to figuring out which car I wanted. He asks you what you want in a car and then gives you your choices. He’ll answer any questions you have when looking for a new car.

The lease for my previous car was ending and Jabari made the process of returning my previous car and getting a new one a really positive experience. Jabari worked hard to find me a beautiful new car at a good price. He followed up with me to see make sure I was enjoying my new vehicle and is willing to take the time to make sure I understand all its features. I love my new car, I loved working with Jabari and I will definitely come back to Hyundai city of bay ridge in the future.

Alyssa from the sales department does not stop calling and harassing people. She has called me 5 times. She will not stop calling and demanding why I won’t buy a car from their dealership.

I leased a Hyundai Palisade here and overall had a good experience. My only complaint would be that the process was a bit lengthy but that’s to be expected to an extent when getting a new car. Timing aside the service I received was great. The salesman, Ray, was very helpful. He immediately set me up to test drive the car I was interested in and gave me a detailed run through of the car I ended up leaving with. The manager who helped me out (unfortunately I did not get his name) was also very helpful and did his best to get me a reasonable deal despite my credit not being top tier. Overall I left the dealership very happy and intend to go back when this lease ends to get my next car here.

This place is phenomenal . I had the best experience I have ever had with any car dealership actually with any business ever . They treated me like family not a customer . From when I walked in to when I drove my brand new Tucson 19 the same day in less then three hours from . They have great customer service from the Manager Ahmed all the way to the salesman who sold me this beauty Joe . I would recommend this place to every and anybody . I will buy the rest of my cars from this place and these people . It’s one thing to leave and feel like you got a good deal and great experience but it is even better to leave and feel like you just made a life long relationship with a group of people . I CANT STRESS THIS MORE IF YOUR GONNA BUY FINANCE OR LEASE THIS IS THE PLACE TO GO . Thank you so much Hyundai for the experience and the beautiful car . Trust me I’m the biggest critic when it comes to business because if you are selling something to somebody who busted their behind to make the money it better be worth it . It was more then worth I feel like just telling everyone to go there and buy so you can feel how I feel right now !!! HEALTH AND SUCCESS

Awesome staff awesome service. Go in and ask for Mr Miller this guy was phenomenal!!! Extremely knowledgeable about the vehicles, tried and fought for me to get me the best price!!!! This guy rocks!!! And not only him all the managers and finance department this dealership was something special!!!! I look forward going back to them!!!

I called into the dealership and spoke to Lulu who was extremely upfront and honest. This was my first time getting a car and I was unsure if I wanted to lease or finance. She went over both options and explained the differences. We talked about pricing and then I went into the dealership and that's when I met Jeremy. Jeremy was great! He showed me the vehicle and finished going over pricing with me. He was very patient and helpful answering all of my questions. I met with Mo who was the Manager and he went over all the paperwork with me explaining every detail and making sure that I understood everything. Everyone was so amazing at Bay Ridge Hyundai and I highly recommend them to anyone looking for a vehicle! Thank you Guys

I bought my first car here at this dealership and was intrigued by the fact that it was under new management. What really sold me was their tag-line of transparency, efficiency and respect. There's nothing worst than feeling like you got had by a deceiving dealership. Fortunately, this was far from that. I was greeted by the sweetest receptionist, and was helped by salesperson Mo. He was very helpful and kind, and loved that he offered me a test drive on the spot (last dealership I went to didn't offer that AT ALL). He was pleasant the whole time and was well informed. Scott was great as well, helping me to great a good finance deal that worked for me. Was very impressed by the team here at this dealership. Was able to get my car the very next day and Mo showed me all the features and helped me apply for BlueLink. Car shopping and negotiating can all be so nerve wracking but I was so happy with my experience here and was impressed by the sincere honesty everyone had throughout. Update: (9/12) I was not aware that I was charged for extended warranty. It wasn’t even brought up to me during the 2 visits I was over there. I wish I knew and had the option. I don’t know why this wasn’t disclosed. Disappointing

Bought a beautiful 22 Kona N line from this spot. Mo is the guy to see. First off out of all the places to buy a new car they have the lowest markup of only $2K compared to $5-10K other places. Then on top of that they will work with you on things so that markup could be less. They care about their inventory and the consumer experience. It shows and it's probably why they will sell all their stock while other places sit on it. My advice buy here you get no drama and an easy transition into a vehicle.

Never ever come here, All the sales persons are cons, they asked me to come to see the car where as they don’t have the cars.I wanted to speak to the owner but they didn’t allow me, someone named Ray was so rude, also the General Manager, absolutely unacceptable. When I asked them why did you tell me to come here where as you don’t have the car, they started making some b*** stories. I called them today at 2 pm and spoke to Marlene, she said there are 3-4 cars available to see and I arrived there at 5.30 pm, and it’s on the same day, and they are saying all the cars sold out— JOKE!! They think we are fool??? , is it even possible??!!! If you think that this is your bread and butter then take your job seriously. And to the “ President”— I was told you are in a vacation, how come you know the whole situation, did you see what happened there?? Lol

Had a great experience leasing my vehicle here. My sales rep, Mohammed, was very nice, helpful and knowledgeable as was everyone else I dealt with throughout the entire process. I would highly recommend purchasing or leasing a vehicle from this dealership.

Service was phenomenal cant strees this enuff ill recommended this location and staff to anyone rather than going to the one on nostrand ave 👎🏾……i called bay ridge at 12 pm and before 4 my car and paperwork was ready no confusion no hidden fee everything was explained to the teeth….

Just got my very first car & I love it!!! Thanks to RAY He’s the best. If you’re not buying your car from him, then what are you doing? No seriously, he’s amazing. Very informative he helped me a TON! through my process. Anything you need to know. He knows it all. He is the sweetest & most humblest of them all. I would definitely recommend ray for anyone looking to buy/lease . He’ll get you the car you want for an amazing price. You’ll be the happiest person leaving that dealership.

Salesman Butch was terrific. I am from NJ, and he said that he would match any quote from any dealership in my area. Not only did he match the quote I was given for a 2022 Hyundai Elantra SE, he fairly worked out the numbers to make it a better deal for me. Very happy with my experience.

I leased the Tucson Limited Hybrid here today and it was a super pleasant experience. First of all, thanks to Jasmine Henry for her continuous following up with us and giving us the updates on this rare inventory. Patrick Torleo is super professional, friendly and helpful in terms of getting the entire process done in a breeze. He also thoroughly walked us through how to finish the initial setup of the car. Last but not least, thanks to Moe Ali for getting all the paperwork done and explaining all the Ts and Cs. I would definitely highly recommend them if you are shopping for Hyundai's cars!

Ray is the best ...never knew I could encounter a car' sale dealer that would take extreme personal car for a client buying a car. This my fourth car from him he sold to me and my family. Hyundai city you have a customer for life.

The best deals ever !! Thank you isn’t enough for Patrick to be honest . He is such a great sales man. Does the most to make sure your leaving satisfied and he does his best to make you leave with the car you like. This is the 2nd car that he helped me purchase. If your looking for a car make sure you go and talk to Patrick such a great salesman and knows how to get you the great deals

I had a pleasure of getting a new car with Moe (nephew). The whole experience was easy, transparent and respectful. Highly recommend!

I was really impressed by the level of professional from everyone at this location. This was my first time EVER leasing a car and could not help but feel a bit on edge and skeptic about the overall process when I walked in early this year. My associate Ray G., was great! He is very personable and knowledgable about all car types specifically the Kona I leased... pressure free. He was also open to answering all of my questions which was great because I had many :) I appreciated he following up with me a few days after to check in to see if all was going well with me. The finance team was able to provide a thorough explanation about all cost breakdown at signing. Thank you for such a wonderful experience. I will definitely recommend Hyundai City Bay Ridge to everyone looking to purchase a vehicle.

GREAT EXPERIENCE. ... from ALICIA who helped me find the CAR to MOE the salesmen who is so VERY NICE and ACCOMMODATING to RAY the manager.The best part is that MOTOR VEHICLE is right in the same building and HYUNDAI of BAY RIDGE does all the paperwork. There's no BETTER PLACE to BUY a CAR I'm so HAPPY I BOUGHT my CAR here.

I am thoroughly impressed with the customer service and prompt replies to my questions about the status and condition of vehicles at this dealership. In particular Alicia Davila worked hard to assist me in my search for a car. She was extremely knowledgeable, diligent and helpful. I definitely recommend this dealership because of reliable hard-working employees like her.

Very happy with the product and the service. I recently bought a Genesis GV70, and the salesperson, Mohammed, was very knowlegable, straightforward and honest. Same experience with managers Adam and Jason. Delivery, and follow up were as good as I've ever seen. Would highly recommend you buy your car from them.

I leased a Hyundai Elantra from here and overall had a good experience. The service I received was great. Our salesman Butch was a really nice guy. He was insightful and worked with the manager to help us get a reasonable price. Overall I left the dealership satisfied and intend to go back when my lease is up

The staff at Bay Ridge Hyundai was very accommodating and knowledgeable about the vehicle I was interested in. One sales associate, Rosa, especially stood out. She navigated the leading process effortlessly and though I have not messed a car in over 15 years, it was a very good experience. She was with me from beginning to end, bringing in assistance when I had questions regarding financing in order to make the best decision based on my needs. I am very satisfied and excited about leasing the Kona. I would recommend Hyundai to my friends who are interested in acquiring a new vehicle.

Had such a great experience at this location. Mike and Ali answered all my questions thoroughly, explained everything in detail, and made my buying experience a breeze. They helped me pick the perfect car and were not pushy at all. This is really a great group of people. Furthermore, Rohan, the finance guy was a really great person. Explained everything in great detail as well, had everything ready to go. There was no waiting around. at all. Id recommend anyone who is interested in a Hyundai to visit this location.

Ray was very helpful throughout the entire process - he answered all of our questions and made sure we got everything we needed. While the leasing process took a bit long, I'm ultimately glad we went with Hyundai City of Bay Ridge. We're very happy with our lease, happy with our Kona, and we're happy we can talk to Ray if there's anything we need.

It has been 2 weeks since I picked up my new car from BR Hyundai. They made the experience of leasing the vehicle quite easy. Rosa C was my sales associate and she was knowledgeable , attentive and professional. Raza handled all the finance paperwork and it went as smooth as glass. The overall experience at this dealership was excellent! Thank you all for your help and professional attention to details.

The most unprofessional dealership I have dealt with. The sales manager Ahmed is a bad representation of everything Hyundai stands for. Avoid here at all costs. They’ll wait until you get a car and give you the run around for months. Ahmed is extremely disrespectful and rude and will yell over customers and berate them as well as threaten to call the police on them and kick them out. Thankfully Lilly, Krystal,Danny, and Joe were extremely helpful and literally did everything in their power to rectify the situation that Ahmed created. If it weren’t for them I would never return here nor would I have anything nice to say about this establishment

The building isn't big enough to carry the disclaimer that goes with the $99/mo car. Why I would trust a dealer who advertises a $99 a month car is beyond me. Read all the fine print (if you can find it)

Visited this location 2 days in a row. Each time I was treated extremely well by a great team. My salesman David Morales provided me with superior service. I had my kids and wife in tow and he made us all feel at ease. He is an asset to your team! Our overall experience at the location was fantastic! My wife is even considering purchasing a new car.

I had such a good experience with this dealership! First, let me start off by saying how professional and kind everyone there is. Ray, who is my sales representative, and Karim who is the manager, treated me with the outmost respect and courtesy. All my questions and worries were answered and taken care of right away. Not for a moment have I felt troublesome about any of my car concerns. Second, I got the the car I’ve been searching for OVER A MONTH! I’ve been promised by Ray and Karim that they would get the car I wanted, and they came through with their word! And third, which I find to me the most important aspect of the entire process, I haven’t felt cheated at any point or taken advantage of. The entire process of getting a new car was very pleasant and joyful. I definitely recommend this dealership and for new clients to speak with Ray and Karim! You won’t be disappointed!

It was my first experience purchasing a car & at the end, I am truly satisfied and excited for my new car. Unfortunately there were a few “hiccups”, but the team at Hyundai City of Bay Ridge were the most professional & helpful sales team I have experienced and handled each “hiccup” with grace and professionalism. I had the pleasure of working with Jabari who was very attentive and responsive to all my questions and car needs. It was a pleasure working with him. The manager was also present during all occasions, & was very interactive with customers. Highly recommend!

I went there on Monday and everyone was amazing, welcoming, and friendly. Each of them provide the best customer service by explaining every little details. I was supposed to meet with Lulu weeks ago, but I kept changing the dates(which I felt horrible) she was so patient and understanding. As soon as I walked in, I was greeted by Sal (Sales dept) and Rohan ( Sales manager) they were both amazing and told me about my options and gave me great advice. They helped me get the lowest interest to buy a car and to lower my car insurance as well. They kept checking on me while I was waiting for the bank to respond. Then I met Raza (from finance dept), he got me some great deals/ options to lower my monthly payment. I asked him so many questions about cars (sorry)😂😂 and he answered all my questions in a way that I could understanding. I am not sure what happened to that place now compare to 3-2 years ago but this current staff provides an excellent and outstanding service without pressuring me. Thank you guys for everything!!

In my country we say that "The owner's eye makes cattle fat" Excellent attention and positive experience, now with the new administration the owner really takes care that everything works as it should be! Respectful and concerned about every detail. Come and ask for Neil, he takes care of fulfilling your requirements as much as possible (such as color of the interior and exterior car, wheels, etc) He is the Best, I really hope that everyone applies his philosophy "Make the best effort to have happy customers" Thank you Mike for taking care of the Professionalism and Quality of Service of your business and by the way Congratulations on your new dealership !! Successes and Blessings. Come and get a New Hyundai!!

Just purchased my first car here. Great service from Ray who explained to me in details about which car has the best safety features for a new driver. Thank you for making my first car shopping experience so easy and wonderful. I will definitely come back here for my next car.

If you are looking for a good deal and outstanding customer service, don't go to New Jersey. Don't go to Long Island. Just go to Bayridge. Buying a new vehicle, especially for the 1st time, can be one of the most daunting experiences of one's life. Luckily, after going to several other dealers, we were able to purchase our '22 Tuscon from Moe, aka "Nephew", and he made it so pleasant and memorable. He, along with the Bayridge team, were kind, professional, playful and transparent through the entire process. My partner and I left grinning from ear to ear and feeling like we had made a great life decision. We will absolutely recommend these guys to everyone and will 100% purchase our next new Hyundai from them. Thanks, guys!!

PLEASE READ! I have nothing but incredible things to say about this dealership. My car was totaled due to an accident of another, and this dealership did but nothing but great things to help me through the process of getting a new vehicle. Ray who’s the Manager, has been SO HELPFUL and super respectful throughout the entire process. He made sure all my questions were answered and he got me into the vehicle I really wanted. The vehicle I got was even better then the totaled one, and, FOR A GREAT PRICE! His team members Danny and Rohan have been SUPER KIND and informative throughout the entire process and made sure I was happy and satisfied with the entire purchase of the new vehicle. Ray (Manager) made sure to have his entire team help me every step of the way, and got the process done super easy and conveniently. I never had such a pleasant experience with car buying, and Ray and his team made my traumatic experience such a pleasurable one. I was treated and greeted like family by the Owner of Hyundai City with the outmost courtesy and respect. DON’T LOOK ANY FURTHER! GO TO THIS DEALERSHIP! YOU WONT BE DISAPPOINTED. A+++++++++++++++ - Customer forever.

First off, I must say that I loved the culture of the dealership. They weren't like the other dealerships I've been to that give you a bait just to get you in, nor try to sell you a vehicle thousands over MSRP like most other dealerships are doing. I believe they are very fair with their prices given the state of the market. All the workers are very professional. They spoke to each other and the customers with utmost respect. Our salesman Patrick was amazing. He treated my wife and I with respect, exercised great patience, and answered questions and concerns. We appreciate everything he has done to help us to get the 2022 Tucson Hybrid SEL Convenience which we absolutely love so far! The Finance Manager Nick was very professional and patient also. He didn't rushed us nor forced anything on us that we didn't need. He listened and addressed our concerns. I am a firm believer in treating people with respect and being fair, and this dealership definitely possesses these characteristics. I would definitely recommend this dealership to anyone who is looking to buy/lease Hyundai vehicles. I truly appreciate Adam Lika and Michael Ianelli for going above and beyond to ensure that their customers are satisfied with their car buying experience. Thank you for all that you do to make our experience a great one! God bless you all!

First of all let me start by saying that I have been leasing cars for me and my family for many years and this this last purchase was by far the best experience I’ve have had , a couple of hours and I had exactly what I wanted and out the door, I got lucky with the vehicle I stumbled upon especially during this tough time in the car industry. No all day waiting around to sign paperwork, these people at Hyundai are true experts in their fields and so knowledgeable, respectful and transparent. I highly recommend this dealership and my experience with Ray, nephew Moe and uncle Moe was just a pleasure. They are the best!! Don’t waste your time traveling to anywhere else, you can get what you want at the best price right here in Brooklyn! Keep up the good work guys!!👍

I had the absolute best experience here yesterday at Hyundai City of Bay Ridge. I had the pleasure of working with Nick L. who was knowledgable, patient, not pushy at all.... and had no problem answering all of my questions... and trust me I had a ton of questions! The entire team at this dealership worked together to ensure that i got everything I wanted in my brand spanking new Kona Sel. I highly recommend this dealership compared to all the others in the neighborhood. I spent all day shopping and Hyundai City was my very first stop .... AND my very last stop. I am stoked to be cruising around town in my new Cactus Fern !!!! colored Kona.

Just had a fantastic buying experience with Butch. I was looking for a car for my son, and it was important to stay within a certain budget, so the Kona was perfect for us. I also wanted to test drive it. With such low inventory it could be easy to send someone away who wants to test drive, especially when the only model you have is in the showroom. Butch told me to make an appointment during the week, and he would have the car pulled out for me. I called during the week, and he said he had one more model that just came in. It was in the service department because someone who bought it last week decided to trade it in for a bigger model. Butch drove me down to the service center, and even let me sit in his car to finish a work conference call. We drove the car, and it met all of our specs, so we said we were very interested. I asked Butch to put together out-the-door numbers for us including tax, tag, title. He reserved the car for us while we went through this process, and spent his entire day off answering questions for us via text., Turns out he was selling 5 other cars on his day off. Came in the next day to pick up the car and everything was exactly as we had negotiated. Nothing hidden. Butch gave us a comprehensive in-service, and the finance manager was quick and efficient. In this market where cars are scarce, I have to say it was the easiest, smoothest transaction I ever had. I would send any of my friends to Butch!

My dad Farid went to the dealership and was greeted by Moe Nephew. He was very well mannered and very knowledgeable about the Tucson. He helped me set up my Blue Link and went over all the features that the car has to offer. He was very transparent, efficient and respectful throughout the whole process. If anyone is looking for a car, ask for Moe Nephew, you won't regret it. Definitely going to be leasing with Hyundai City of Bay Ridge for my next car!

Thank you Hyundai City of Bay Ridge. I love my new car you guys were so helpful in helping me find my new car. I recommend everyone go here and ask for Javari an intelligent individual with lots of knowledge and will help you with any questions you want to ask. 5 starts all the way around the board. 🙏🏾👍🏾💪🏾💯😊🚗

I had a great experience at Hyundai City of Bay Ridge. The customer service there is impeccable. Ray not only helped us find the best car for us to lease, but when the lease was up he helped us with our decision on what the next step would be. We decided to buy out our lease. Ray then put us into contact with Rohan (another knowledgeable and helpful employee) so we could buy our warranty. I highly recommend them! We will definitely be a return customer.

I walked into Hyundai City of Bay Ridge and was greeted by a salesperson by the name of Moe (Nephew). He was very knowledgeable of everything I had asked and he answered all of my questions. He made my buying experience very quick and easy. I took home a Tucson the same day! Ask for Moe, you won't regret it. Transparency, Efficiency and Respect is their motto and the salesman Moe and the rest of the staff sure to stick to that motto.

Service was phenomenal cant strees this enuff ill recommended this location and staff to anyone rather than going to the one on nostrand ave 👎🏾……i called bay ridge at 12 pm and before 4 my car and paperwork was ready no confusion no hidden fee everything was explained to the teeth….

I purchased my new Hyundai at another local dealership because Bay Ridge didn't have the car I wanted. But the other dealer neglected to put on my license plates, remove the window sticker, or basically do anything other than hand us the keys! I took the car to Bay Ridge, and they were extremely helpful even though I bought the car elsewhere. Within 20 minutes, the plates were on and all the stickers were off. Wow! I'll definitely be coming back here for service and any future needs from the dealer.

I walked into Hyundai City of Bay Ridge and was greeted by a salesperson by the name of Moe (Nephew). He was very knowledgeable of everything I had asked and he answered all of my questions. He made my buying experience very quick and easy. I took home a Tucson the same day! Ask for Moe, you won't regret it. Transparency, Efficiency and Respect is their motto and the salesman Moe and the rest of the staff sure to stick to that motto.

Thank you Hyundai City of Bay Ridge. I love my new car you guys were so helpful in helping me find my new car. I recommend everyone go here and ask for Javari an intelligent individual with lots of knowledge and will help you with any questions you want to ask. 5 starts all the way around the board. 🙏🏾👍🏾💪🏾💯😊🚗

Moe(nephew) from sales was a great person to deal with. Straightforward and forthcoming. There were a couple of hassles along the way, but still overall a great experience and would highly recommend. They accidentally kept the Ioniq 5 charging cord and Moe went out of his way and delivered it to my door. This car is amazing, just as the service was. If you are in the market for an Ioniq 5, he is the specialist. Tell him I sent you.

Everything about this Car Dealership was incredible. I felt like a member of their family thanks to Butch, my sales expert. He really helped outline everything that I needed to know in order to have a very smooth transaction. I was a little hesitant but he was extremely informed about all of the vehicles and was upfront with all of the information that he presented me. I felt very comfortable with my purchase of a new Hyundai vehicle thanks to Butch and everyone there at Hyundai City of Bay Ridge. This is by far one of the best places to go if you or anyone you know is looking to make a new or certified pre own purchase of a vehicle. Everything was quick, easy and helpful. The people who work there are definitely trying to help you make the right choice that makes sense for you and your finances. I went in hesitant to trade in my relatively new Hyundai Elantra but Butch showed me a deal that seemed too good to be true and once we sat down and ran the numbers, I knew this was the car for me and the dealership for me. I'm grateful for all of the help that I was given when looking to make my purchase and even since the purchase Butch has been outstanding with answering any all questions. Go see Butch and he'll definitely help you out!

Ron Jose best service advisor ever. Top notch! I picked a brand new Santa Cruz had a scratch on the door. Ron fixed painted came out looks like a brand new. I really appreciate your effort 👌. BTW Thanks for the G70 loaner. God bless you 🙏

Big thank you to Jabari. He's very nice, well informed person. He answered all our questions and concerns. Gave us a good deal so we became a happy owners of the new Hyundai Santa Fe. We love this car! We trade our old vehicle - transition was fast, nice and smooth. Highly recommend this place. Thank you Jabari!

Been Searching all over to get a Hyundai Ioniq 5 at a reasonable price and Nephew and Nick LaGrippo Were able to get me setup with one in stock at a reasonable price with no run around and complete transparency, Would gladly do business with them again!

Geraldine was amazing with her communication. She answered all of our questions and concerns. She worked well in trying to find us a vehicle we would be approved to finance but that also fit my tall husband. I appreciated all of the help and knowledge she had.

I visited Bay Ridge Hyundai after visiting several Hyundai dealerships. The sales associate and manager, Jabari and Ray, went over every detail that I was looking for. I was divided between different trim levels, and they made sure I wasn’t over paying for features I don’t need. The new ownership’s Moto to be transparent, efficient, and respectful really are their values. I wasn’t coming into put a deposit on the car today and was thinking of getting a quote to compare with other dealerships. However, they changed my mind! If you want a thorough run down of the vehicle that best suits you, visit Bay Ridge Hyundai.

Rory at Hyundai City of Bay Ridge went above and beyond. He was very detailed, helpful, and answered all of my questions and I left driving a brand new 2022 Hyundai Elantra. I am very pleased with my purchase. I highly recommend Hyundai City of Bay Ridge. So happy to have had such a great buying experience! Thank you again, Rory!

Patrick took great care of my wife and I. Shopping for a vehicle can be an uneasy process but he was transparent, honest, and fair throughout it all. We appreciated the white glove service, and would definitely work with him and the folks here again.

I had a really great experience Hyundai bayridge. I was searching for my first car and Clayton moore was super helpful with great energy to him. He introduced me to many options that matched my description of what I was looking for , broke down the financials , features of the cars, and didn’t feel at all like he was pushing me to just buy a car and it’s rare you get to run into people like that. I walked away with a new car , happy, excited, and it feels like a great decision was made. You call it a Sonata but meet GON ! My new car

Purchased two vehicles from this dealership, walked out with the car on same day. Manager ray, together with his finical managers moe and nick were all very helpful to get the best deals possible. Look forward to future business with these guys!

I recently had my vehicle serviced at the 39 street location in Brooklyn and was greeted by a staff person named melody she was very professional and assured me the maintenance on my car will be taken care of asap she then notified me to pick up my car and that all the issues were taken care of. The staff at this location are exceptional.

I called Hyundai City of Bay Ridge yesterday morning to inquire about the Genesis GV70, I spoke to a salesperson named Jasmine. Jasmine, was very pleasant, knowledgeable and patient. I asked her a plethora of questions and she had honest answers for each of my questions. After, about 15 minutes of me asking questions about the GV70, I determined that the vehicle would be to small and to expensive for me. I had been car shopping for over a month on and off and I was getting use to not finding what I wanted. As, I was about to end my call with Jasmine, I thanked her for her time and professionalism. She said Mrs. Washington if you want something more affordable and a bit larger please allow me to share some information with you about the Hyundai Santa Fe. In my mind I was not a Santa Fe driver, I wanted more luxury without the hefty price tag. Once she explained the features, I started to reconsider. I told her I would call her back. I looked the car up decided it could work for me and I called her back. I asked her to check her inventory. She went above and beyond to accommodate me. She had her manager Adam call me to discuss the even more details. All I can say is my car buying process did not disappoint, it was a pleasant and delightful experience. I arrived at the dealership just before closing. I met Jasmine and Adam they explained the next process and introduced me to Danny who I call my car concierge. Danny took me to the car walked me around it, open the door for me and told me he was going to explain all the features and he did exactly that. I closed my purchase with Rohan from finance, he was so personable and very informative. I know that I'm given a lot of details but all of the details are indicative of the professionalism I received at Hyundai City of Bay Ridge. If you're shopping for a car I highly suggest going to this dealership. Just be patient and let the process play out, there are a lot of variables in the car buying process but these folks will get you through the entire process with ease, no sleezy gimmicks. All the best with the purchase of you're next car!!!

Serious buyer with cash in hand. Called to ask for the final price on the 2022 veloster n you have in transit. Was told you guys were to busy to quote me and would have to call me back. Well, no one ever called me back. So I went ahead and bought a 2022 veloster n right off another dealers showroom floor for window sticker, no markup. I didn't have to wait for a call. Got a quote and made the purchase. So I'd like to thank you guys for your lack of professionalism. If it wasn't for you not calling me,I may have paid you to much and had to wait. (Reply) You're not even reading the correct notes,clown. I'm from NJ. I don't need some long story about why things are the way they are. Your rep was "to busy", had nothing to do with the price,as your rep never gave me one. My reviews are that of someone with a master tech cert as well as dealership management background. You're all playing the same game and that's why you get the reviews you get. You have my number in your "notes" ,rather than make up lies,you could have called me. What im writing in these reviews are facts! Facts consumers should know before they waste their time on your dealership. If you don't like what you're reading,clean up your act.

Walked in here last week to get info on a lease option and was greeted by a wonderful salesman named Jobari. When an employee delivers value beyond the customers expectation, it can leave a positive impression and increase customer loyalty. He went above and beyond to provide exceptional customer service. Not only was Jobari exceptional, so was the finance manager Rohan. He showed how important we were as customers by working with us in a friendly, helpful and positive manner. Me and my Husband are very pleased with their service.

I do not think I am going to be able to express how happy I am in a simple review. I dealt with Rocco, and the general manager Muhammad. In short, I received exactly the offer I saw on the bay ridge Hyundai website. The staff was accommodating, friendly, informative, and patient. This is my first car, and Rocco walked us through all of the steps necessary to get driving. Helped us ensure the car, install the plates for us, and gave us a bumper protector. They set up the navigation for us, and taught us how to use all of the features in our new 2020 Hyundai Kona ultimate. I had wanted thunder grey, this color was not available (through absolutely no fault of theirs) So they gave me a call or I ended up liking even better, and upped the miles in my lease as an accommodation. The process was quick, easy, and a total 180 from previous experiences I had while looking for a car. I want to thank you all from the very bottom of my heart for an incredible experience. THANK YOU ROCCO!!!!!!!!

Was looking to buy my first car and this was a great dealership for that. Neil was helpful and got me the car I wanted, despite it being sold out virtually everywhere. Karim really cares about the customer experience and was there for you when you needed him. George was also great, he acted as the finance person for me and was able to get me the best deals as a new college grad with little credit history. Overall everyone was nice and helpful and I was able to finance the car I’ve been wanting.

Hey Hyundai, a solo female in your lot is not lost, she's looking for a car but since you're staff chose to ignore her at all costs, there are several dealerships in the immediate area and don't treat women as invisible .....I'll buy it from them

Recently leased santafe 2.0T from from here. I had an amazing experience. Starting with ROSA who explained everything about the car in full detail. She is very professional and friendly. Then rohan the sales manager made sure my lease process goes smoothly without any delay. Finally finance manager raza processed our application smoothly. He explained the contact to us in full detail. I would highly recommend bay ridge hyudai to anyone interested in buying or leasing a car

My first time using this dealership and did not have a happy experience. I have brought my car to 2 mechanics prior coming to this dealership, they both were able to diagnose the same issue. When my car shows up to the dealership they claim it’s something else. I put my mechanic on the phone to explain to explain what the issue is. Of course the gentleman on the phone had to disagree…. 3 days later I get a call saying that they see something else is wrong not what they initially thought , which was exactly what my mechanic had told them. From there it took about 8 weeks for car to be finished. I have been constantly trying to get updates during this time and have always been told that the gentleman I’m dealing with will call me back which never ever called me back or half the time he’s not in today. When going to pick up my vehicle they are trying to charge me for what they initially thought the issue was. Which they agreed was mistakenly done. Which I had no choice but what to pay. Overall very unhappy with this experience( did leave out a lot of details) would not suggest using this dealership.

There was an issue with parts for my G80 and Adam went above and beyond to help. I am very grateful!! The staff at Hyundai City of Bay Ridge is wonderful; you can't go wrong buying your new vehicle here.

I just picked up my 2nd vehicle from this dealership. Mohammed the sales representative was really good working out a deal with me going back and forth from texting and calling. And the finance manager nick was great. I had questions and both got answers even if they were unsure they’ll find out for me. I will be returning to this dealership in the future for more vehicles .

Great experience leasing a 2022 Hyundai Tucson. Moe really helped us out a lot, he set everything up for us nicely and the whole process overall was smooth and we faced no problems. 100% recommended, we made the trip from Long Island and it was well worth it. Next time we need a Hyundai, we know where to go. The management and DMV were very helpful as well. Really appreciate the follow up from Moe asking us if we had any issues or inquiries too. Gonna go back there for a Genesis in the future for sure. Thanks again guys.

Rory and Ray are great people to work with they are upfront and knowledgeable. You could talk to them and they are really transparent. Great selection of cars too!!

After an exhausting experience at a few Hyundai dealerships, I made my last trip into Hyundai city of bay ridge. I was greeted right away and was serviced moments later to Ray. Ray was very pleasant and made me feel comfortable from the moment I sat down with him. He was transparent and very helpful in helping me figure out the car that best fit my needs. Due to high demand in cars, the car I wanted took about a month for delivery but ray was very communicative and once back at the dealership for final paperwork he was super helpful. The whole process was comfortable and I felt like this Hyundai dealership made me feel at home other than the other Hyundai dealerships. I truly enjoyed the experience.

Ray and Moe are great! This is our third car from them and they always make sure to make me feel comfortable they transparent efficient and respectful just like the company model!

I had a great experience at Hyundai City of Bay Ridge. Everyone was very friendly. I particularly appreciate Rory who walked me through the vehicle acquisition process and explained vehicle features. Big shout out to Rohan for thoroughly explaining all the terms & conditions and for providing a quality indivialized service experience. I am truly grateful to everyone and I am very happy with my car 🙂 I highly recommend this dealership 👍

Visited Hyundai city of bay ridge with my girlfriend a few months ago for her 2022 Tucson purchase with ray. Our visit was very comfortable and smooth during our process. Fast forward a few months later, my Honda lease is near its end and Im in need of a similar smooth process. Stopped into the Hyundai city first to visit ray. Ray is now a sales manager ! Congrats to him he was really cool to work with the first time around. He introduced us to his salesman Mohammed and we test drove a Red 2022 Hyundai Sonata SE. Smooth drive by the way. Mohammed was a listener and he was pleasant as well. He answered a lot of our questions and was patient during our decision process. Everything I looked forward to in a smooth dealership purchase. So happy with my decision to return back to Hyundai and especially happy with my decision to come back to Hyundai city of bay ridge. If your in the area and looking for a new vehicle visit the Hyundai city of Bay Ridge first, it will be your best bet , and say hello to Ray! His team is just as professional as he was to us .

Look, if you like to haggle, go to a flea market. That's now where I get my kicks, so let's assume the dealership is a business and they will make money on the sale. And we wanted a new car, so it's already a scam (always bought used, but a lease can be a business tax deduction, or something) I came prepared, ready to buy or lease the Santa Fe based on the sticker price, but counting on the dealer incentives, which are available now on '17 year-end cars. I had some idea on packages, but Julio was so nice to take me to see if this car would fit into my garage and driveway, and then we drove down to their overflow lot, by costco, to see the packages. I looked at the Night and the Sport, which I ended up driving back. It's like going apple picking for cars. 28k - and I took a trade in, for which Camille gave me what I expected, over 10k. I put half toward a lease, as Max explained, and will get half back, minus the leather seat install that they will do for me later. So, 10-3, and I drove off in my new car - they took care of the DMV and insurance transfers on the spot. All taxes and fees rolled into my lease/downpayment - I came out at $195/mo and can buy out the car for 15k in 3 years. Or I can NOT BUY IT - freedom! Couldn't be happier! If the price doesn't matter, what does? Service, I hope. They promised me some oil changes, car detailing, seems like they mean it. Seems also like if there are problems, they will solve them. They're right in my neighborhood, so reputations matter. Oh, and it's been one day, and I'm loving the car!

Today I have purchased Hyundai Tucson, I had very enjoyable experience at Bay Ridge Hyundai. My salesman was Moe Ali very knowledgeable and helpful salesman. He explained everything from the beginning to the end of the purchasing process at Bay Ridge Hyundai. He answered my messages with questions very quickly and honestly. I would recommend Moe to anyone who is thinking of buying a car at Bay Ridge Hyundai. Thank you Moe for being my salesman in this process.

BRH was our second stop of the day after having a frustrating experience at another dealership in Brooklyn. Pietro greeted us, took us on a ride, and along with Mike and Rohan, the entire team provided memorable, kind, and compassionate service. We were in and out in a few hours in a 2020 Santa Fe and can't wait to hit the road to see family and friends. Look no further if you're looking for any Hyundai in the NYC area. You won't regret it!

Excellent customer service! Everyone was amazing ! Big thanks to Mohammed, he explained in details everything i need to know in order to make my purchase easy ! Rkhadka(finance department was awesome)! All nice, no hidden fee no nothing! Thank you so much guys for making my first buying experience the best!!!

Truly one of the worst experiences I've ever had at a dealership. The dealership blasts music and is not accommodating to hearing impaired people, nor was the salesperson respectful of the situation when we informed him (e.g. never offered a quiet area to continue our discussion, would speak rapidly and had to ask him to slow down and repeat himself, and would look down when speaking.) Additionally, the salesperson did not behave appropriately and would not let myself or my mom explain our perspective. When we made a general statement about our experience at Hyundai dealerships, he interjected saying it's not his problem that the last owners were "very shady," he increasingly became more aggressive in the way he was speaking and both my mom and I were confused and uncomfortable. When my mom tried to interject his rant, the salesman would not stop and persisted because he took our general statement about our experience at Hyundai as us making "accusations" about him -- which makes no sense. Ultimately, because of the way he was behaving, his incoherent rant, and the ineloquent manner he was expressing himself, I shushed the salesman out of concern of him making a scene and trying to get back to the negotiation. Regretfully, that was obviously not a smart decision because he became even more offended and refused to move forward with our discussion because he felt I was disrespectful -- having zero awareness of how he was behaving leading up to that point. Overall, once that man realized my mom wanted to buy out her current lease and not move forward with purchasing or leasing a new car for herself, he just did not care. That was stupid of him because depending on our experience I was going to ask about buying a car THAT DAY, however because of his ineptitude and overall childlike behavior we didn't even get past a ten minute discussion. I'm going elsewhere and Bay Ridge Hyundai lost my business because their SALES team cannot conduct a productive conversation with current customers and potential buyers.

BUYER BEWARE!!! It's a particularly bad first car buying experience. First, when I signed the lease agreement, the finance guy named nick says he will give me platinum service contract for free which is worth 2400 but I find out on the lease agreement shows I have to pay it myself. And my sale representative Jabari also said I would get the all weather floor mats for free, it’s been almost two months I haven’t get it yet and ask Jabari for any updates, NEVER EVER reply me back. If someone from THIS dealership told you that they will give you things or services for free, PLZ GO CHECK OUT THE CONTRACT YOU SIGNED THE MONEY MIGHT COME FROM YOUR POCKET!!!! Then the gm Adam came out with some excuse like “nick is a new guy” and gave me a solution that a 800 dollar check, which I still have to pay 1600 by myself. I really like the Hyundai car, so 1600 dollars more is still acceptable for me. By now, I still don’t receive none of these things, the floor mat, the check and the apologies from anyone of the dealership. They are dishonest and I can’t say all of them are, but most of them take advantage of customers, especially people like me first time car buyer. People from this dealership are trying to ruin their reputation.

My experience at Bay Ridge Hyundai was wonderful. I worked with Ray who patiently answered all of my questions and handled the transaction with care. Having run past their closing, he did not rush when showing me the details of the cars operational system. He explained everything. He even called to follow up 4 days later to see how all was with my car. What more can one ask? Typical car sales experience?? Absolutely Not!

I've recently visited the Hyundai dealership at 4th avenue and 90th street Brooklyn NY, and as I entered the dealership I was greeted by a very nice salesperson. I got to spoke to a salesperson named Ray, he was very polite and professional and made me feel at home. He then answered all my questions and then got me into a lease I was very comfortable and very happy with. He went through all the details very thoroughly regarding the lease agreement. He made the process so easy. I then spoke to the finance person and completed the paper work and purchased the Hyundai protection program, that I was also very happy with. The entire experience at Hyundai was very pleasant and all the sales people were very nice and professional and made me feel like I made the right decision coming to this dealership. I would highly recommend this dealership to anyone looking to lease or purchase a car. A few days later the salesperson Ray called to check to see if everything was okay with my lease, the entire experience at hyundai was outstanding.

Wow! INCREDIBLE experience from start to finish! After being extremely stressed out with the bad vibes of dealing with the wheel and deal “used car salesman” approach of Plaza Hyundai, we were disheartened and about to give up our search. However, we knew we needed a car asap and decided to power through and googled the next closest dealership to us(Hyundai City). When we walked in the front desk associate greeted us with a smile and kindly introduced us to Dan(aka Butch). My guard was up after the experience we just walked away from but Butch with his relaxed, kind, “let’s work together” approach quickly warmed us up to him. Not only did he end up working with us to make the car fit our budget, it actually felt good giving him our money because he is a great guy. Prior to the visit I read online that they pride themselves on honesty and integrity, and I thought what a load of bs. I can proudly say I was wrong and they are the real deal. Butch was extremely friendly, honest, and made the whole experience fun. Shout outs to Karim(sales manager) and Jason(finance manager). Everyone was so great!!! Thanks again team and if I know anyone in the market for a car, I will surely be sending them your way.

I had a great and professional experience leasing my new car at Hyundai City of Bay Ridge. Ray helped me find my beautiful Red Kona SEL. The entire staff made me feel comfortable as I was nervous buying a car since I have not driven in several years. He showed me everything I needed to know about my new car. Every step in the process Ray and the people there made sure I understood everything. I recommend this dealership to anyone in the area looking to buy or lease.

I drove out to Bay Ridge Brooklyn to take a look at a car that was posted online. First, let me tell you an important lesson I learned. Always make sure you talk to the dealership before you drive an hour out and make sure the car is at the location. With that said I knew what I wanted and the car that was listed matched my needs. I began negotiating a deal without even seeing the car. A relationship is built on trust and buying a car is no different. I can honestly say that this dealership has earned my trust. I challenged everything including the words that Pietro my sales rep was saying to me. It all checked out in the end and ultimately I went through with the purchase. The general manager gave me his word that the car would be ready the next day, it would have a bow, and it would be delivered to Yonkers as it was a gift to my girlfriend. The entire team from the sales rep, to the finance guy, to the General Manager all delivered on their promises. I would recommend this dealership to anyone looking for more than just a car.

The service was amazing. I spoke to Lulu on the phone to schedule an appointment she was lovely and professional. When my cousin and I arrived to the dealership I meant Pietro (Sales). He treated us so well while negotiating and always made sure we were comfortable. Next I meant the sales manager Rohan and when I mentioned we were MOS he really made it a mission to give us the best deal. I was like for a 2020 Tucson and left with a 2021! Raza the finance manager did an excellent job explaining the payments and what I was signing. The customer service was truly one of a kind while getting the vehicle together. I can’t say one negative thing about my experience

i had a great experience here! i bought my first car yesterday and i love it. the receptionist jasmine greeted me with so much love as soon as i walked in, i immediately knew my experience would be great! especially since we bonded over my dress 😂. neil was great he was who i dealt with. the managers were also nice, and the finance manager Rohan did all that he could to keep my payment low and i appreciate that. thank you guys 🤍🤍🤍🤍

Our salesman Mike D. was immediately attentive and helpful. I have been a Hyundai driver since 2014. This was my first time at this dealership and I WILL be back! Mike was focused on us and didn't divide his time between us and other customers, which was truly appreciated. Raza was the person in the Finance Dept who took care of the payment end of things. We did have to wait a while because it was Sunday and he was the only finance person there, but it was worth the wait. I have already had an amazing, above and beyond experience with BR Hyundai service dept this past summer (Joe), which is why I chose this dealership. I live walking distance from a different dealer, but their reputation is not good. I suggest this dealership for you if you're looking for helpful, non aggressive salespeople.

My experience with Bay Ridge Hyundai was great from start to finish. The pricing at the showroom matched the advertised price on the website and they were prepared for my appointment. I test drove the vehicle right away and working with Ray and Raza was pleasant and effective. They were friendly, informative and maintained a casual tone. I ended up leasing a vehicle I'm very happy with at a great price.

If you want a completely unique car buying experience, go to Bay Ridge Hyundai ask for Ray Ighneim. Ray is professional, courteous, patient, knowledgeable. Yes, he is a car salesperson! The receptionist Jasmine, is pleasant and professional and remembers your name. The management also made a point of introducing themselves. Adam and Scott were helpful with questions and concerns I had. On my first visit to the dealership, I was greeted in the parking lot and asked if I needed help. I said yes and Ray came out to help. I told him I was browsing and not ready to sign on the dotted line. He did not pressure me to make a decision. We took a test drive. I told him when I would return if I decided to buy an Elantra. After serious research, I decided the Elantra was my car of choice. 0% financing also made my decision easy. I made an appointment with Ray, signed on the dotted line, purchased the car, signed the necessary documents with Steve, who was also a professional.and drove off the lot. Ray gave me an in depth tutorial, answered all my questions with patience and courtesy. He set up all the bells and whistles: bluelink, phone, radio, etc. I needed a refresher course, made another appointment with Ray. He patiently and with good humor gave me another tutorial. Ray Ighneim made buying a car, especially as a woman, a stress free and respectful experience. Ray exemplifies the motto of the Bay Ridge Hyundai: Transparency, Efficiency and Respect.

Getting a new car is no easy feat, but I'm so thankful to Hyundai City of Bay Ridge! They truly made the process stressful & with ease. I have to give a huge shoutout to Butch, my car salesman, because he was the most compassionate person I met. Super friendly, kind, and wise!!!!!! I loved each conversation we had! He was really knowledgable about the car you will purchase, and will spend time with you. Butch followed up with me about updates on the car, my appointment times, and what I needed to do throughout the process. I was always in the loop, because he was able to send messages & phone calls. Excellent customer service. Butch was also transparent about the costs, and was able to work with us to see what was in our budget. I'm super grateful that businesses like these exist in the neighborhood, because they actually care & are true professionals. I also have to give another shoutout to the GM & Finance manager, who were also wonderful! These people know what they are doing. I love my brand new 2022 Hyundai Kona - and it rides like a dream. 10/10.

I have purchased many new cars in my lifetime and felt like I was going for a root canal with high pressured sales people when I walked into Hyundai city of the Bay Ridge I felt comfortable with the staff and very comfortable with my sales person Ray. After making a great deal on a Sunday afternoon and then picking the car up on Wednesday my sales person Ray kept me informed every day of the progress of me getting the car on Wednesday. I would just like to think my sales person Ray and the sales manager Youssef for a great deal and a great smooth transition

I had a great experience working with Daniel (Butch) and was able to lease the new Hyundai Elantra. The overall experience was very professional and I got the car that I wanted very quickly. Great service and overall satisfaction with this dealership in particular!

Ray Ighneim helped provided one of the better experiences I have had while shopping for a car. He was very knowledgeable and very much willing to meet me half way in terms of price negotiation. A couple days later I came to pick up my new car on Ray's off day, and Neil stepped in and was equally helpful. Overall a good experience.