Bank Associates Merchant Services - BAMS 86th St, Brooklyn

Easily the best service I have received regardless of the industry. The help desk associates are friendly, patient, knowledgeable and have followed up on issues that have taken a long time to resolve (no fault of theirs). Their service is so good I felt compelled to call the owner to tell him how great his staff is. I can't recommend them highly enough!!

My experience with Lori Katz was excellent. We had a charge back, someone scammed us. She was understanding, helpful, friendly, and even contacted other departments on our behalf to be sure we had done everything we could to recover our money. She was a great help to me.

We have been working with the BAMS since 2016. It's one of the most trustworthy merchant companies I have worked with. I have previously worked with other merchant services, but BAMS is on top of the list. Our Account Manager Jeff Fuhr is always available whenever we have an issue and Dan Rudoy from their tech dept. is very helpful as well. Our deposits have been constantly on time. The reporting tool is straightforward to access and navigate, and we can easily view the dispute tab and respond to the chargeback. On the whole, BAMS is an excellent merchant service. Best out there.

Working with BAMS and in particular Alex B. has been such a pleasure. Previous credit card processors - it was impossible to get a response from a real person. Even when you interact with the tech team during setup or due to a change in IT on our end, our main point person is still made aware of those interactions with the other BAMS team members so everyone remains on the same page. We even get daily notifications of our charges and when the funds hit our account. All at a great low rate too!

BAMS is definitely the Best merchant services provider team I have ever worked with! Their rates are better than most, their processor is among the best in the industry, but the most valuable asset is their team! Lori is just amazing – she knows her stuff, always responsive and provides overall amazing service! Alex is great as well and I can’t say enough of Troy’s knowledge, positive attitude and professionalism. BAMS has a great team to work with – Extremely satisfied!

Working with Bams I have a 2 hotel merchant accounts with them they are great in everything when I call for something right away they resolve the problem go Bams

I've had a number of merchant accounts over the last 12 years with different businesses, but a buddy of mine referred me to Olga at BAMS and she and her company are truly awesome. She took great care of us from the start and is always there if we have any questions along the way. You not only get great rates, but you get first class service. I highly recommend Olga and BAMS.

Our company switched over to BAMS over a year ago and we have been very pleased with our decision. Troy has been wonderful to work with, he is professional and always available to assist. He helped make the transition seamless. We are happy with the rates and the high level of customer service we receive.

BAMS was the best move we ever made. They made the process of switching from our old supplier extremely easy and saved us money. Jeff Fuhr, our rep, is great. He has always been able to assist with any questions or issues we have.

Quality, Excellent Service. Lori and Alex are the best!

I worked at the Salty Paw and we have been using BAMS for quite a few years and we are happy with their services. We got great credit card rates and any time we've run into an issue Alex would help us navigate. They are very hands on making sure you have the right equipment you need for all aspects of your business. Easy set with the terminals and almost no issues when it comes to processing cards. Highly recommend them.

I have dealt with BAMS for several years and have been most pleased. Recently I had a problem with my business account and Lori Katz, a specialist, walked me through the process and took care of my problem. I was contacted via phone and email by Lori several times to make sure everything was good. Wonderful company. Terrific employees.

Olga was refreshingly professional. She really knew her stuff and communicated it clearly. She understood what we needed and delivered it with excellent service at a good price. It's early days in our contract and we are very happy with BAMS.

I have a business whit Alex for more then 10 years and we have been using BAMS and we are happy with their services. any time we've run into an issue Alex would help us navigate. They are very hands on making sure you have the right equipment you need for all aspects of your business. Easy set with the terminals and almost no issues when it comes to processing cards. Highly recommend them.

My company has been using BAMS for about 4 years. These guys are as good as it gets, when it comes to honesty and reliability in the credit card processing business. Alex is my guy, he has provided us with unbelievable customer service and rates. Look no where else for your credit card needs!

We have had wonderful service from BAMS and especially our personal representative, Olga. She is helpful, friendly and actually cares about how our business is doing. Our rates have stayed low and we are impressed with their service!

It always gives me a bit of hope when a company actually goes above and beyond the call of duty and provides excellent customer support. I can honestly say, my specialist Olga Dimens has done just that. From providing Excellent rates and receiving the best quality equipment, to her personally dealing with technical support and making sure my business never missed a beat. The best part is, I've never had to question her ability to get it done! I Highly recommended BAMS as your next provider.

BAMS has been a breath of fresh after the merchant services we used previously. Their contract policies are customer friendly, very good rates that will be saving us thousands annually, and very attentive and friendly staff at all levels. We're glad we switched!

BAMS customer service is awesome. No long waiting on the phone, no call center - just friendly, knowledgeable employees that take care of your issues quickly and efficiently. I only wish we would have switched processing companies sooner.

BAMS is great! Never had problems with them and the customer service is one of the best I've ever experienced. I know how frustrating and bad customer services are in general but BAMS is the one I would always recommend and will always value their hard work!

This is actually my second review, and its because Olga is AWESOME! She was so helpful throughout the entire process, she helped to fully facilitate our company's transition, and she went out of her way for us constantly! Not to mention our savings have been INCREDIBLE! I highly, highly, highly recommend Olga to anyone. Truly this has been one of the best decisions our company has made since inception. Do not hesitate to give Olga a call because I can personally guarantee you will be blown away!

LowerCostCalls.com Working with BAMS has really simplified the processing of our credit card transactions. Our point of contact has been Lori Katz. She has always been very helpful and as with the entire BAMS team, quick to respond to questions and calls. BAMS has great rates and I would refer anyone looking for a great CC processor to them ~ you won’t be disappointed. Kevin Pack LowerCostCalls

At first I felt pretty reluctant to switch to BAMS because it is related to credit cards and there were a lot of scams related to these kinds of services with extremely high fee. However, BAMS and especially Olga worked very hard to gain my trust and support with the transitions. It took a few weeks of back and forth to get everything resolved, but in the end the saving is totally worth it.

We have been through a few merchant service providers. BAMS is one of the best we have encountered thus far, with regards to customer service and low fees! Their processing fees are very good: no monthly contracts, low batch fees, statement fees, etc. Next-day funding has been especially helpful as well. I like not having to wait for my money to come through! Olga is our primary point of contact and she has been there for us every time we have had an issue. Alex has also been extremely helpful. Their IRIS system consolidates all your statements into one spot, making it very easy to pull all the information you need. Dispute Manager is great if you want to keep track of all chargebacks, without the need for physical notices in the mail. Overall, we have had an amazing experience with BAMS. We hope that the relationship continues for a long time. If you are looking for a customer-serviced oriented merchant services company that works on goodwill and low fees, this is the one! Such a company is very hard to find.

Writing on behalf of a Wholesale company with high-volume credit card processing who has dealt with many different merchant service companies in the past until we found BAMS. We have been with BAMS for almost six years now and we couldn't be happier with their excellent service and most importantly how they have been able to save us tons of money over the years. We would highly recommend them to anyone. Special thanks to Alex who is always there to help with any questions or concerns as well as Irina. Thank you BAMS!

Very professional and fast service with much lover than previous account maintenance cost than with the previous company

Five Stars is not enough! I have had the pleasure of working with BAMS and Jeff Fuhr for the past 6 months. When there are no issues, it is easy to rate a company as five star. However, when there is an issue that inevitable arises (especially during new projects), it's the customer service that sets companies apart. Jeff was incredible - creative with solutions, attentive, and so knowledgeable. It was a breath of fresh air! I will continue to do business with them, even as I move beyond this property. Thank you, Jeff and the BAMS team for all your hard work and we are luck to work with you!

We switched to BAMS from our old merchant services provider a few months ago and are happy that we did. The service and technology that they provide us are great, and they have been able to save us more on our discount fees than they even estimated that we'd save. Our rep, Troy, was very helpful in making the transition easy and pain-free.

Love working with BAMS. So easy, immediately responsive and any issue that I have is rectified in minutes!! Olga is our rep and she is knowledgeable and efficient. She is only an email away!

Of all the bank merchant services that I have worked with for my company over the years, these guys and girls really do stand out. Excellent rates, but even better above and beyond customer service, info and data and follow-through. Our rep. Olga Dimens has been nothing but phenomenal to work with. Highly professional, thoughtful, and always on top of everything. I wish more companies would choose to operate at this hight level!

Great company to work with. Lori Katz is amazing, professional, knowledgeable and promptly answered all my questions and concerns. She cares for the customers and helps in any possible way. Pleasure to work with, highly recommend

We have been using BAMS as our merchant for years and couldn't be happier. Any time we have had an issue (which has not been often) the reps at BAMS would help us immediately fix the issue. Even technical fixes were done quickly. I would recommend BAMS to anyone looking for a reliable and cost effective merchant.

Super impressed, loyal customer here. My contact with BAMS, Jacob, went above and beyond. Really. Very prompt in every response, took a ton of time to explain things. Worked through a loooong approval process for our new business with no processing history and got us absolutely incredible rates. Since coming on board, when I need something, I email support or call and get a real live human right away. I've worked with a lot of processors and merchant service providers. In a business with a whole lot of bluster and not much to back it up after you sign the dotted line, these guys stand out from the pack.