Huntington Bank US, Florence

The manager at this location is very unprofessional and extremely rude. The way she talks to people is disqusting, like we are beneath her. She also gives you this serious mean look. What is her problem. There are so many friendly, kind, compassionate people who would gladly take her place. She very quickly helped decide to take my business elsewhere. This is not the 1st time I've seen this behavior from her either. It's truly her character, this is how she behaved each time I've seen her. (The dark shoulder length haired lady, wears makeup)

Asst Branch Manager, Emily, colluded with her brother after he faced domestic violence charges against his wife, stemming from a year’s worth of provable abuse and alcoholism, to ensure a joint account would not be closed. The wife received confirmation from two different phone bank reps of separate occasions that this had been fully completed, to protect her credit from a known monster. Instead this woman gave her brother insider knowledge to somehow revive the account and potentially re-aliven her liability to this terrible man. A “national” bank should be more easy to do business with. A woman going thru a nightmare in her own right shouldn’t have to be concerned about inside connections. But frankly, apparently, that isn’t how this bank does business. Protect yourself. Protect your money. I’ll be suing this business and I wouldn’t wish it upon any of you. I never dreamed it could get worse than constant abuse and chronic alcoholism, but Huntington proved me wrong. Disappointing and disgusting.

All they know how to do is say I can't worst bank ever!

Well I'll just restate...asked to talk with the managers manager....wait 5 business days...nothing. Ms Welles is a terrible example of Huntington bank employee. Very inept branch as I brought my account up to 0 dollars in cash only payments....only for it not to be closed as I told it was. Found out months later, they allowed a check to be cashed and just fee drained the account to a negative.

The manager Mrs. Welles, I believe is terrible at customer service. Would not recommend this branch at all. Luckily they have decent customer service through the phone system.

Closed on a loan here and had no problems. Good customer service too.