Huntington Bank E Main St, Bexley

I set up an in person appointment for an account set up. Due to recent circumstances I needed a new account to house money moved from another investment vehicle. When I came to the appointment (on location) The banker came to the door (after calling the desk) and advised he was too busy and needed to process other customers. I can understand this is a very stressful time for everyone. But, I believe in remaining professional in difficult times; one can stand out for keeping courage and helpfulness. I noted I understood. I went to Us bank the following week whom kept their appointment Prior to setting up the appointment with Huntington, I called and was firmly instructed on which documentation was needed. No problem - but the bank already had access to that info - (Huntington has pulled it before) -If they wanted to be helpful they could easily pull that info. I’m a small business and current customer for about 15 years with investment and mortgage accounts in the recent past so that’s how I know. I’ve had enough experiences to now write about this one & understand that this is the attitude of the culture. I do understand I’m not a large corporate client, so not as a priority. This experience was not positive but pushes me to research & consider other options that I didn’t consider before.

This is the best branch of Huntington in Ohio. I've had an asterisk-free Huntington account for a while now, and I have never had a problem that wasn't corrected in a timely manner. I am glad to see that there is a bank that is truly mutual. They aren't there to milk you for your money.

This has got to be the slowest and worst customer service of any Huntington in Columbus! It was so bad inside that I had to leave and go through the drive-thru.

Nice facility, very friendly staff. The mortgage department is exceedingly helpful and available.

On one hand, it's a bid odd to rave about a bank, but on the other hand, a bank is maybe one's most important commercial association. I like my bank, and I especially like my branch. Great, friendly, knowledgeable people who inspire a high degree of trust. I get the feeling that Huntington is my side, and you just don't get that feeling every day.

3 stars for some of the employees here. They are always nice. However, the parking is the worse here. If you park at this location to go inside, you better hope that a drive thru line doesnt build up behind your car or you will never get out of your parking spot. The drive thru is awkwardly positioned and the ATM is on the opposite side of the building close to the alley- which makes ATM transactions a bit scary.

This is a mess. Open up the lobby. The drive-thru is always backed up...

Need to fix the hours they have online got there at 7am and found out they open at 9am Really needed to do some things before I go out of town.