Huntington Bank W Main St, Woodville

Every time I've gone into this bank the tellers are enthusiastic and extremely kind. Always willing to help and never fail to ask if there's anything else I need. I know when I walk in I'm going to get great customer service.

I understand that due to covid short of staff, however there is no reason there should be such a long Wait and huge incidents such as you requesting an amount and them giving you a complete different amount!!!

Huntington is not very personable and the only thing they have going for them was their local representatives. When they are horrible you have the worst banking experience possible. A member of our family opened an account recently to deposit some money. They were told it would take five days to clear the check that was deposited. On the fifth day this branch put an additional hold on this account because it was a new account. When my family member was upset Josie, yes her Name is Josie in a Customer Service Nightmare threatened another 30 day hold. The irony about this new account holder years ago opened her first account with Huntington in the school and actually had been the student manager, we have family accounts but Josie lives up to the steroetype of a banker. Her work thropugh is to hold the money for thiirty days unless we realize that thier poor communication and inflexible banking regulations should not be questioned. If you want someone who is horrible go to Woodville, Huntigton, aske for Josie. She did offer one option get a copy of the check from the person who wrote it and send it to them. Only problem is Huntington has not returned the check yet. We know Huntington has had the money on deposit, they are earning, I am guessing we probably will have some fees attached to this. Joise Zero Stars. Horrible.

The staff is very friendly, they have a great customer service 😀

I wouldn’t even give it a star honestly. I Called prior to driving all the way to this bank and they stated they could help me, when came too older lady stated “she didn’t feel comfortable cashing the large check” when I called before and they stated they were able too so I wasted my time and my gas because of their lack of communication.

My daughter was there today to cash a check. The cashier commented on her being from Toledo, and wanted to know why she was in town. When she replied that she was helping her grandparents, the conversation became progressively unprofessional with the clerk inquiring about details of our family's affairs. Finally, the clerk made disparaging comments about my aging father. Very inappropriate behavior. A simple "Well, welcome to the Woodville Huntington!" and "Thank you for stopping here" would have sufficed and left a positive impression. People don't care, they just want to gossip. Behavior like this is why I left Huntington - and Woodville - years ago.

Most of the time they provide good customer service.

They make you wait at the drive thru for a half hour before finally waiting on you. They are so slow!!!